Modern Restaurant Management

MARCH 11, 2025

Supply chain disruptions and labor shortages required operators to rethink everything – leaner menus, smarter kitchens, and more efficient operations became the new standard. ." As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry.

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Front of House Loyalty Program Recruiting Customer Experience 221

Culinary Cues

MARCH 16, 2025

With the help of the federal government (without their help I cant imagine any business surviving let alone the average citizen), restaurants began to experiment with delivery, remote pick-up, using technology to minimize employee interaction, and later ghost kitchens that saved the day for some, but changed our industry entirely.

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Food Supply Customer Service Delivery Recruiting 232

Modern Restaurant Management

DECEMBER 14, 2021

While restaurants continue to mitigate impacts caused by COVID-19, many have pivoted and found new ways to redefine the dining experience. Food and beverage sales in the restaurant and foodservice industry are projected to total $789 billion in 2021, up 19.7 Consumers are showing similar signs of permanent behavioral change.

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2022 Employee Relations Outdoor Fast Casual 508

Goliath Consulting

JUNE 15, 2021

Since the start of the pandemic, safety measures such as social distancing, lockdowns and mask-wearing have completely changed our understanding of how consumers spend on food. We saw customers stockpiling on groceries and supplies in homes instead of going out to eat, raising retail sales by 29 percent over the previous year (1).

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Supplies Food Supply Front of House Fast Casual 414

Modern Restaurant Management

MAY 1, 2020

Other businesses have seen a surge of consumer interest, including chicken-wing joints (+84 percent), pizzerias (+71 percent) and fast-food restaurants (+55 percent). frequent users who dined out five or more times per week pre-COVID (35 percent of respondents) indicated minimal decline in takeout and drive-thru. In the U.K.

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2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

SEPTEMBER 14, 2021

Across the country, prices for food are reaching all-time highs as inflation picks up and COVID-19 restrictions loosen, driving more consumers to resume dining, shopping and traveling. Food costs have climbed 0.8 As the economy reopens, many eateries are trying to stay ahead of rising food costs by restructuring their menus.

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POS Technology Food Food Supply 470

Modern Restaurant Management

MARCH 13, 2023

In the waning days of 2022, FDA issued an updated Food Code with several important updates. economy, and the Food Code impacts virtually every American. Let’s examine the key new provisions of the 2022 Food Code. Many of the key changes in the 2022 Food Code relate to food allergens.

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2022 Allergens Food Food Safety 471

Culinary Cues

APRIL 15, 2023

All good intentions – they want to create full or partially full dining rooms for restaurants in need. Cafés and Bistros should be able to dip into a cache of “extra” money to pay for the entrance fee and since it is thought that restaurants make significant profits from the food they sell, then those deep discounts will be easy to swallow.

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Seasonal Menu Café Point of Sale Social Media 519

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. Additional findings indicate that 44 percent favor a balance of human staff and some technology, while 41 percent prefer no AI use at all in their dining experience.

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Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

MARCH 16, 2020

To help ensure the survival of these restaurants, many of which are family owned, the PR industry has banded together to create a campaign called "Dining Bonds." The dining bonds are being offered by participating restaurants across the country at a suggested savings of 25 percent when purchased. . "We're More than 2.45

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Food Safety Kitchen Safety Small Business Employee Relations 585

Modern Restaurant Management

MAY 19, 2022

When government-mandated closures shuttered dining rooms, restaurants found a way to shift operating models and keep employees on the payroll. Restaurants that are still trying to make up for what was lost in the pandemic today are struggling with workforce shortages, record-high inflation, and supply chain constraints.

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Small Business Government 2022 Dine-in 493

Modern Restaurant Management

AUGUST 27, 2024

Taxes you collect from others on behalf of government agencies, such as the employee portion of employment taxes and sales taxes from your customers, are considered trust fund taxes. If you purchase ingredients and supplies with cash, be sure to keep copies of the actual receipts from the vendors. T – Taxes: Pay Them!

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Audits Cash Management Point of Sale Document 470

Modern Restaurant Management

OCTOBER 18, 2022

Additionally, growing numbers of new EV models – and government sales incentives – are sparking consumer interest. Give them charging stations and a reason to stay (delicious food, great service, and a comfortable atmosphere) while their cars are charging. In January, Tesla reported $5.5 onsite charging stations.

Food Safety 473

Food Safety 2040 Audits Consumer Goods 473

Modern Restaurant Management

MARCH 26, 2020

With many states ordering dine-in restaurants to shutter, getting the word out if you can offer curbside pickup, delivery and takeout is crucial. “These new takeout options make healthful food readily available, particularly for those vulnerable populations that cannot easily grocery shop.” Salata Meal Kit.

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Social Media Food Order Small Business Delivery 526

Modern Restaurant Management

OCTOBER 16, 2020

This edition of MRM Research Roundup features hot fall flavor trends, pandemic dining habits, National Coffee Day winners and what Gen Z audience wants. The contradiction between people’s claimed fear about in-restaurant dining and actions is a likely result of access to outside dining options during the summer months.

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2020 2030 Hotels Food Safety 553

7 Shifts

MAY 11, 2020

It’s been months since restaurants across the US, Canada, and beyond were forced to shutter their dining areas in the wake of the COVID-19 outbreak. While your local government has likely provided businesses with a plan for reopen, you have to keep in mind that the reality of reopening will be a very different story.

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BOH Food Safety FOH Equipment 368

Modern Restaurant Management

SEPTEMBER 15, 2021

This edition of MRM Research Roundup features Canadian dining trends, American eating patterns, best and worst cities for burgers and pumpkin spice to the rescue. Dining Trends in Canada. Hiring Crisis Facts. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help.

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2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

JANUARY 12, 2022

43 percent plan to add an outdoor on-site dining space. "What A new survey shows that Americans love new tech-driven options for ordering and retrieving food, but the flipside is that it is making them more impatient. Investment in delivery and mobile ordering pays off. 71 percent rely on delivery for 11 percent or more of sales.

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2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. Takeout For Good.

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Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. The Value of Trust. The impact of COVID-19 on customer behavior was experienced swiftly f by all industries.

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2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Creating a Face-Pay Network.

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Kitchen Safety Loyalty Program Delivery Seating 515

Culinary Cues

FEBRUARY 25, 2020

We have predicted the demise of fine dining at least a dozen times in the past 25 years – is it really happening now? Americans are spending nearly 50% of their annual food budgets in restaurants and indications that this can continue to grow – is fine dining the right answer? Pretention is fading in popularity.

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Fine Dining Point of Sale Food Supply Education 414

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. For full-service restaurants now, it’s about government restrictions. An Unpopular Year.

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2021 Fast Casual Fine Dining Point of Sale 423

Modern Restaurant Management

APRIL 14, 2020

Restaurant groups, such as the Arizona Restaurant Association, are also using this opportunity to launch and promote creative Take Out campaigns that benefit the broader food community. The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com.

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Online Ordering Back of House Small Business Customer Service 530

7 Shifts

JUNE 29, 2022

The FTC Rule largely pertains to franchisors supplying prospective franchisees with a franchise disclosure document – a document from franchisors providing 23 key information points to franchisees regarding need-to-know information about the business. Tools For Supporting Franchise Compliance. What Does Franchise Compliance Even Mean?

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Franchise Franchising Restaurant Law Document 370

EATER

JANUARY 21, 2021

It’s probably not Uber Eats, Postmates, or Grubhub 2020 was an undeniably big year for food delivery. Benefitting the most from this disruption to an already broken food supply chain are third-party delivery apps, such as UberEats, Grubhub, and DoorDash. Shutterstock. When did delivery apps get so powerful?

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Delivery Customer Service Food Order Online Ordering 335

7 Shifts

APRIL 24, 2020

With most restaurants operating on dine-out only, and many having closed their doors, restaurant staff are left with hours reduced—or out of a job entirely. Financial relief programs There are many financial relief programs offered by governments and hospitality organizations to help keep restaurant workers paid during COVID-19.

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Social Media Insurance Website Management Government 352

EATER

MAY 16, 2025

The lack of power obliterated thousands of dollars in perishable food and supplies at the restaurant, and the Iocovozzis assess the loss of revenue from the closure as approximately $80,000. This financial precarity has only been exacerbated by a lack of federal and local government assistance. The Neng Jr.s

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Tourism 2024 Small Business 2025 203

EATER

JUNE 21, 2024

Nor does much of the food at São Paulo’s thousands of Japanese restaurants, which, according to the Brazilian Association of Japanese Gastronomy , outnumber the country’s ubiquitous steakhouses. “In Kamameshi at Goya. It commonly shows up on menus, referring to an assortment of sushi and sashimi.

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Food Supply Recruiting Government Customer Experience 297

7 Shifts

FEBRUARY 12, 2021

You have the advantage of a built-out kitchen with equipment, bars and dining rooms, technology, parking lots, and more. There are generally two ways to go about opening a new restaurant: buying an existing one, or starting from scratch. Each has advantages and disadvantages. In this post, we’re going to focus on the former.

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License Equipment Certification Take-out 444

Modern Restaurant Management

SEPTEMBER 15, 2020

“Without assistance at all levels of government, many of these businesses will be forced to close their doors. .” Laws governing alcohol consumption must always be observed, and hospitality businesses must remain informed of current rules and regulations. Each member of the coalition is committed to responsibility.

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Fast Casual Casual Menu Mobile Ordering 405

EATER

SEPTEMBER 21, 2020

The COVID-19 pandemic and the continuously volatile political environment have centered Americans’ focus on vast fissures in systems of government, capitalism, and inequality. Every industry — but especially the food industry — has been impacted by these upheavals. Could a better food system be on the horizon?

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Food Front of House Government Small Business 364

Modern Restaurant Management

MAY 12, 2020

Dining Bond Goes Global. The Dining Bond Initiative, a campaign that helps get funds to restaurants impacted by the coronavirus COVID-19, has gone global. The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business.

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Mobile Ordering Online Ordering Food Order Hospitality 376

EATER

SEPTEMBER 11, 2024

Lille Allen Six chefs and restaurant owners from across the country explain why restaurants feel so expensive right now, and how they’re coping with high prices and customer complaints Dining out involves calculating the intangible: What is hospitality worth to you? The food was great,” we say, “but.” Everything feels so expensive.

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Pricing Back of House Food Order Front of House 363

EATER

DECEMBER 21, 2020

From the Editor: Everything you missed in food news last week This post originally appeared on December 19, 2020 in Amanda Kludt’s newsletter “From the Editor,” a roundup of the most vital news and stories in the food world each week. In cities where indoor dining is closed, some restaurants have become defacto AmEx-only operations.

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Outdoor Dine-in Fast Casual Food Supply 239

Modern Restaurant Management

DECEMBER 16, 2019

Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. This was largely due to a favorable shift in the Thanksgiving holiday. Same-store sales growth was 1.6 percentage points.”

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2019 Compost Mobile Ordering Online Ordering 322

EATER

OCTOBER 15, 2020

Where stores and shopping centers can enforce mask use at all times and offices can send their workers home to operate remotely, food businesses are by nature tied to the act of eating, which requires taking off that mask. Now, with fall barely here and winter weather approaching, restaurants and bars throughout the northern U.S.

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Outdoor Seating Small Business Customer Service 363