Modern Restaurant Management
DECEMBER 30, 2024
2024 was a year of experimentation with AI, with restaurants testing it on customer-facing interactions, like AI drive-thru ordering, with varying degrees of success. Restaurants can use AI to analyze customer preferences, dietary restrictions, and past orders to create tailored dining experiences.
ChowNow
MAY 9, 2025
When youre updating your online menu or online ordering system, its tempting to just copy over the dish names from your restaurant menu and call it a day. With a few simple techniques, you can write menu descriptions that sounds natural, highlight your best dishes, and help guests feel confident (and excited) about ordering.
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Modern Restaurant Management
SEPTEMBER 21, 2021
And, with so many people following a wide range of dietary restrictions and lifestyles, many restaurants have started trying to offer “Create Your Own” options to a market that is growing in popularity. From an operational standpoint, customization can be challenging – especially with digital orders.
Modern Restaurant Management
AUGUST 13, 2020
By incorporating technology-driven solutions, like direct online ordering for delivery and pickup , operators can own and utilize guest data to not only gain access to key customer insights, but also engage with them in new, unique ways. And the benefits don’t stop there. Operators must also get creative with guest offerings.
Modern Restaurant Management
JULY 20, 2021
As COVID-19 restrictions are lifted and the hospitality industry begins to reemerge, now is the time for restaurants to look at how to turn their pain points into strengths through technology. For instance, a guest may want to order a specialty cocktail during their meal, but without being able to peruse the menu, they may decide to forgo it.
Modern Restaurant Management
JANUARY 24, 2022
They’re demanding increased levels of immediacy, having grown accustomed to ordering and paying — even ordering ahead — with a few taps of a smartphone. Meanwhile, diners can scan a QR code to easily view and order from your menu, as well as alter and route items to the correct kitchen location in real time.
7 Shifts
NOVEMBER 15, 2024
How do you handle multiple tables and orders at once? What steps would you take if a customer received the wrong order? How do you maintain accuracy when taking orders for large groups? How do you handle special dietary requests or food allergies? How do you handle multiple tables and orders at once?
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