Modern Restaurant Management

JUNE 26, 2024

Is there something brands need to do design-wise to meet guest needs and those of the communities where they are located? Considering smaller footprints : Explore "drive-thru only" locations with smaller footprints and no dine-in seating for high-traffic areas with limited space.

Seating 437

Seating Mobile Ordering Point of Sale Customer Experience 437

Modern Restaurant Management

MAY 24, 2023

Designed by The Johnson Studio at Cooper Carry, the facility provides real-world experience for the next generation of chefs and hospitality leaders. The client was an integral part of the design process from the very early stages until the final close out. We also prepared a formal Schematic Design presentation for approval.

Design 419

Design Fine Dining Front of House Seasonal Menu 419

Modern Restaurant Management

FEBRUARY 12, 2021

As a restaurant owner, you’ve put some serious thought into your interior design, menu development and ambience creation to make your guests feel comfortable and attract more people to visit. But have you thought about your website design? Align your web design with your style. Align Your Web Design with Your Style.

Design 520

Design Online Ordering Mobile Ordering Reservations 520

Modern Restaurant Management

NOVEMBER 11, 2024

Instead, you're welcomed by Tao, a sleek robot host programmed to seat you efficiently based on your preferences, even remembering your favorite booth from past visits. You take your seat at a table embedded with a touchscreen menu. You walk into your favorite restaurant, but there’s no human host to greet you at the door.

Front of House 450

Front of House Food Order Seating Customer Experience 450

Modern Restaurant Management

MAY 6, 2020

As the desire to develop new and update older restaurant establishments increases, designers and owners seek to add an authentic historical touch to their spaces by incorporating architectural salvage. “The reclaimed pieces we've been able to place in our projects are almost always the most talked about design elements in the room.

Design 563

Design Recycling Dine-in Book 563

Modern Restaurant Management

JUNE 15, 2023

The name comes from the Japanese equivalent of the Rock, Paper, Scissors game and the space combines natural elements, fluid design lines, and Japanese precision throughout. The space features hanging lantern pendant lights, wooden wishbone chairs, and bouclé knit and leather banquettes, all custom-designed. “We

Design 419

Design White Paper Customer Experience Magazine 419

Modern Restaurant Management

AUGUST 18, 2021

To create a premium, safe, and welcoming cocktail space, there must be a holistic approach to the design, considering the guests’ perspectives on what can be seen and felt. Guests do not want to simply walk through a doorway and be seated in the corner, away from the excitement.

Design 450

Design 2021 Bar Entertainment 450

Modern Restaurant Management

JANUARY 9, 2025

Efficient electric heating keeps guests warm, extends seating capacity and helps maintain the lively, inviting atmosphere your business is known for — no matter the weather. With the right systems in place, you can not only maintain outdoor seating year-round but also create an atmosphere that keeps guests coming back for more.

Outdoor 386

Outdoor Brewery Seating Small Business 386

Modern Restaurant Management

JANUARY 24, 2025

. "This initiative reflects a growing industry trend toward aligning business practices with global sustainability goals, ensuring that graduates are prepared to lead the way in transforming the culinary and design landscapes for a sustainable future." The courses that EcoChef is launching at Chatham University address this need.

Sustainability 448

Sustainability Food Equipment Design 448

Modern Restaurant Management

JANUARY 3, 2025

To learn how these layouts can help maxmize efficiency while still providing optimal guest experience, Modern Restaurant Management (MRM) magazine received insights from Aleksandra Kaplan, partner at Swan Dive Design Studio. Among her design tips: Form Must Follow Function, Go Big in Little Ways and Design to Grow.

Fast Casual 251

Fast Casual 2025 Design Customer Experience 251

Modern Restaurant Management

APRIL 16, 2025

The restaurant's design and tableware are sourced from both Japanese and regional artisans, Every detail—down to the shape of a plate or the arc of a serving sequence—reinforces the spirit of "Yoshin," a concept that expresses lingering beauty, unspoken emotion, and a deep connection to nature.

Back of House 342

Back of House Customer Experience Customer Service Hospitality 342

Modern Restaurant Management

NOVEMBER 19, 2024

Catering to solo diners is more just than seating them as restaurants would any other customer. Good operators understand that the party of four that spends $250 over three hours on a four top isn’t more “valuable” than the solo diner that spends $70 in sixty minutes on a two top, or a solo seating experience.

Customer Experience 450

Customer Experience Fine Dining Seating Catering 450

Modern Restaurant Management

APRIL 29, 2025

Yelp is introducing a slew of new AI-powered updated tools designed to help restaurant operators be more efficient as well as improve the overall dining experience. Diners who join a Yelp Waitlist can now see real-time waitlist progress from their iPhone lock screens, including their place in line, estimated seating time, and table status.

Operations 221

Operations Front of House Seating Reservations 221

Modern Restaurant Management

OCTOBER 28, 2020

Design Your Floor Plan with Social Distancing in Mind. The floor plan of a seating area should not only make it easy for employees and patrons to observe social distancing guidelines, but the foot traffic flow should also make sense. Create designated areas (for curbside pickup and for those guests waiting to be seated).

Outdoor 531

Outdoor Food Safety Social Media Food Truck 531

Modern Restaurant Management

JUNE 10, 2020

” No one knows for sure, but we are seeing glimpses of a trend that may be the answer for restaurant owners and operators: expanded outdoor seating. ” An (ROI) Argument for Expanding Outdoor Seating. Creating or expanding outdoor seating is nowhere near as expensive as a building expansion. Inside Out.

Outdoor 553

Outdoor Seating Customer Service Small Business 553

Modern Restaurant Management

AUGUST 19, 2020

launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. Seated Acquires VenueBook. Seated acquired digital event booking platform VenueBook. US Foods Ghost Kitchens. US Foods Holding Corp.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

JUNE 19, 2020

Over the past few weeks, we have met with clients, attended roundtables, observed trends and polls, and have kept our creativity flowing, to develop design solutions to help sustain our food and beverage industry partners through COVID-19 and beyond. Is there a design solution that is incorporated into the table or chair?

Front of House 388

Front of House Back of House Seating Design 388

Modern Restaurant Management

AUGUST 10, 2020

In your parking lot, designate spots for curbside pickup that includes a number to call upon arrival. Social distancing seat covers in addition to floor graphics enable customers to keep a healthy space, while tabletop signs that designate available seating at every other table aid in distancing efforts.

Communication 493

Communication Kitchen Safety Food Safety Front of House 493

Modern Restaurant Management

MAY 9, 2025

A good patio setup isn’t just about adding seats, it’s about creating an extension of the guest experience that works just as hard as your dining room. These devices are designed to be intuitive, built for restaurant workflows, and easy to learn so your team can be fully up to speed in a few shifts.

Outdoor 252

Outdoor Mobile Ordering Loyalty Program Fast Casual 252

Lavu

MAY 30, 2025

The last thing any restaurant should do is make the customer feel like they are being pushed out of their seat for the next guest. Maximizing table turnover is crucial for restaurants to optimize their seating capacity and increase their profitability. However, turning tables must be done tactfully.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

Modern Restaurant Management

JULY 21, 2021

When it comes to restaurant design, Covid’s impact is probably broader than just how we plan our dining places, it will also have affected how we design them and what materials we use. Restaurants must be clever in their design and think more about how people use the space and how they can easily adapt to different group sizes.

Design 474

Design Customer Experience Dine-in Innovation 474

Goliath Consulting

APRIL 5, 2025

Efficient Seating and Ordering Process Minimize wait times and ensure smooth transitions from arrival to seating. Provide digital menus or physical copies that are clear and well-designed. Make sure the entrance area is clean and organized, setting a positive tone before guests even sit down.

Customer Experience 195

Customer Experience Email Marketing Customer Service Mobile Ordering 195

The Restaurant Group

JANUARY 10, 2025

Restaurant interior design is not just about making things look prettyits about creating an atmosphere where people feel comfortable, excited, and connected. When customers walk in, the design sets the tone before they even taste your food. Good design isnt just decorationits the backbone of an unforgettable experience.

Design 78

Design Outdoor Seating Customer Experience 78

Modern Restaurant Management

AUGUST 18, 2023

Each table has its own wench, which allows them to be raised and lowered to any desired height –– seated, cocktail, or all the way up to the ceiling –– using a network of cables and an electric power source. In what ways does the design connect to the menu? They truly are a marvel.

Back of House 418

Back of House Seating Seasonal Menu Design 418

Modern Restaurant Management

MARCH 17, 2021

The biggest factors to consider when developing one are: location, size, and design. Customers can identify with a brand that designs for them and creates a better customer experience. When picking a sign, the three main factors to decide are the type, location, and design. Sign Location and Design. Sign Types.

Outdoor 493

Outdoor Point of Sale Design Customer Experience 493

Modern Restaurant Management

JUNE 1, 2022

Construction professionals also need to be able to educate their clients about different construction and design materials and systems. Lines and Designs. One of the (many) industry shifts resulting from the pandemic is that many restaurant brands and businesses are realizing that they no longer need or want as much interior seating.

Design 520

Design Supplies Equipment Education 520

Modern Restaurant Management

APRIL 8, 2020

” However, we expect the initial reduction in seating capacity to be closer to 25-30 percent, not 50 percent. This period will likely last four-to-six weeks, and we expect the seating reduction to create table spacing of approximately 9’-0” on center (from the typical 6’-0” on center).

White Paper 531

White Paper Seating Employee Relations Back of House 531

Modern Restaurant Management

FEBRUARY 16, 2021

As President of the Food & Delivery segment of Novolex, I’ve had a front seat to these dramatic changes, and to the challenges facing the industry as it struggles to survive and adapt.

Food Safety 558

Food Safety Recycling Restaurant Law Front of House 558

Culinary Cues

MAY 12, 2025

Guests spending hundreds of dollars for a memorable meal and making reservations months in advance just to garner a seat. Cooking should be fun and designed to make all involved happy. Fifteen-hour workdays, no time for anything but the pursuit of excellence.

Fine Dining 348

Fine Dining Seasonal Menu Front of House White Paper 348

EATER

MAY 22, 2025

At the southern tip, Las Vegass most coveted seat is at an 18-stool countertop at the Oyster Bar, where round-the-clock lines wait for thick, creamy pan roasts brimming with seafood.

Hotels 278

Hotels Seating Dine-in Design 278

Culinary Cues

OCTOBER 24, 2020

Consider this – the menu is the most important component of a successful restaurant and once designed it can, and should, impact every other aspect of the business. Far too many times the menu takes a back seat to all other planning that will lead to serious miscalculations along the way. It is their business after all – right?

Menu 482

Menu Seasonal Menu Front of House Reference 482

Modern Restaurant Management

JUNE 5, 2020

Therefore, maximizing the ability to utilize outdoor space to increase seating capacity will be critical for restaurants during this period. That said, it can be expected that consumers will likely feel more comfortable if the restaurant has socially distanced outdoor seating option available.

Outdoor 422

Outdoor Seating Government Employee Relations 422

Modern Restaurant Management

JUNE 11, 2020

While having to reduce the number of seats is never ideal for a restaurant, many states are requiring it. The best option is to remove some tables and chairs from your dining room altogether in order not to have a bunch of empty seats as reminders of restrictions. Give your outdoor seating the same importance you give indoor.

Customer Experience 516

Customer Experience Dine-in Food Safety Kitchen Safety 516

Modern Restaurant Management

APRIL 2, 2024

For this, flexible seating arrangements are the key – from cozy booths to communal tables and counter seating, offering options that cater to individual preferences ensures that solo diners feel comfortable and valued. First impressions matter. Creating an inviting ambiance is critical for attracting (and retaining) solo diners.

Loyalty Program 411

Loyalty Program Catering Seating Email Marketing 411

EATER

DECEMBER 3, 2024

acre emporium features tens of thousands of ornaments from around the world, designed with every interest in mind, and draws even more visitors every year — all scrambling to fulfill their consumeristic wildest dreams. The sprawling, 7.35-acre This time of year, expect long wait times at the cashier’s line and throngs of spectators.

Hotels 277

Hotels 2022 Seasonal Menu Dine-in 277

Modern Restaurant Management

JULY 5, 2022

I don’t have one client who has all the servers necessary to run their operations, which results in a lot of complaints about long waiting times once the guest is seated. For a few minutes, the guest feels better because they are in a seat, but the big problem is on the horizon. Improve Service Through the Menu.

Seating 468

Seating Training Customer Service Point of Sale 468

Modern Restaurant Management

SEPTEMBER 21, 2020

In a typical month, we used to help restaurants seat over four million diners. They knew Yelp could do more than just help them seat diners. So we set out to design the services and bundles that would meet these needs. As the general manager of Yelp for Restaurants , my job is to help restaurants succeed.

Front of House 488

Front of House 2009 Website Management Reservations 488