Modern Restaurant Management

MAY 23, 2023

For lengthy periods over the course of two years, businesses were forced to operate solely on a take-out and delivery basis, and it soon became evident that everybody would need to up their game. Consumers ordering deliveries still want to make sure it feels like they are treating themselves.

Customer Service 167

Customer Service Dietary Restrictions Delivery Online Ordering 167

7 Shifts

FEBRUARY 26, 2021

If you weren’t thinking that much about online ordering before, you definitely are now. The easiest way to get your food out there is by partnering with a third-party delivery app. Native or first-party delivery doesn't rely on a separate service to take and send out orders. Join the Marketplace ??

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Culinary Cues

NOVEMBER 22, 2022

Whether speaking from a spiritual standpoint, referencing soul music, soul food, or the soul of a restaurant – it is clear that each of these can “transform the moments in our day and bring us closer to living life from a place that sits well with who we are at our core” 1. We not only taste soul food; we feel it.

Back of House 383

Back of House Transportation Café Food Order 383

7 Shifts

SEPTEMBER 20, 2021

Online and Mobile Ordering Systems. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Customers are demanding online and mobile ordering, and modern restaurant tech makes it more accessible for every restaurateur. 7shifts Restaurant Scheduling Software.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. So, to me, finding out that over a quarter of restaurants don’t have a website was a bit surprising. What results did you find surprising and why?

2024 203

2024 Online Ordering Website Management 2023 203

Sling

APRIL 23, 2024

In this article, we discuss some of the main differences between staffing and scheduling and how to improve both aspects of your business in order to make things run smoother. It can take a while (i.e., It can take a while (i.e., chef, waiter, food runner, etc.) Scheduling : The scheduling process is people-driven.

Management 78

Management Management Hiring Customer Experience 78

Transact

OCTOBER 25, 2022

But Taco Mac’s road to growth faces many of the same challenges that other brands are encountering in 2022: labor has never cost more, and it’s difficult to properly staff a restaurant in order to keep up with demand. We’re definitely the same as everyone else in that we’ve had to find ways to do more with the same or fewer team members.”.

Sports 147

Sports Bar Back of House Food 147

Modern Restaurant Management

MARCH 4, 2022

The food service industry has had a tough couple of years, and a large part of what has kept restaurants afloat has been a move to digitalization. Dine and dashes might not be possible when orders are made over delivery apps, but unscrupulous diners have found a way: ordering a delivery and initiating a chargeback.

Customer Service 237

Customer Service 2022 Food Order Delivery 237

EATER

OCTOBER 11, 2023

I’m tempted to lie and tell her we just sold out, but instead I explain the Bananas Foster — caramelized bananas flamed with dark rum over house-made banana-buttermilk ice cream — the restaurant’s most popular dessert. Oh my God, I hate bananas,” she says, turning toward her tablemates, “but we should totally order it anyway!”

Fine Dining 137

Fine Dining Mobile Ordering Dine-in Definition 137

7 Shifts

FEBRUARY 5, 2021

Think about it: no more stacks and folders full of invoices, no clipboards and checkmarks, no guessing when it comes to food costs. There’s a wide range of options available that take the entire process online. Many services also allow you to add your recipes in and calculate actual food costs.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

7 Shifts

JANUARY 20, 2023

Additionally, restaurants should make sure they have enough food and drink to meet the demand on this busy day. This ensures you'll have a rough idea of what people are more likely to order and you'll also sell everything. Delivery and pick-up orders tend to be higher during the Super Bowl than any other time of year.

Specials 195

Specials 2023 Social Media Email Marketing 195

Modern Restaurant Management

FEBRUARY 4, 2022

Following are some of the major restaurant trends to watch out for in 2022. Diners simply don’t want the low food quality that often comes with long menus. These restaurant food trends can directly impact a restaurant’s profitability. Health-Conscious Food Will Dominate Menus. Simplified Menus. Ghost Kitchens.

2022 218

2022 Customer Service Online Ordering Website Management 218

7 Shifts

DECEMBER 12, 2023

It lays out worker protections and labor standards across every industry. But the FLSA also states that when a state or local municipality has different labor laws, whichever is more generous to the worker takes precedence. per hour and earns $185 in tips, that would only average out to $12.04

Restaurant Law 221

Restaurant Law Tip Distribution Employee Relations Customer Service 221

Modern Restaurant Management

JULY 22, 2021

First of all, with so many people still working from home and taking regular video calls instead of meetings, breakfast and lunch demand has significantly dropped. Diners finally realized how much they can actually save by not eating out. Online Ordering Will Continue to Thrive. Make the Most Out of Data.

Allergens 208

Allergens Fast Casual Online Ordering Food Safety 208

Modern Restaurant Management

JANUARY 13, 2022

This guide sets out six tips for improving your restaurant efficiency that can be implemented immediately and cheaper to your pocket. Staff training, therefore, needs to include teaching individuals to communicate swiftly, clearly, and confidently with other team members when orders go wrong, or other problems occur.

Front of House 218

Front of House Kitchen Safety Customer Service Point of Sale 218

EATER

MARCH 19, 2024

Chefs sometimes call these “modern” takes on brasseries and bistros, largely because they diverge from the traditional French definitions. Some take a more playful approach — at D.W. French food, by virtue of its history, is familiar. And you can get jambon baguettes at both D.C.’s s La Bonne Vache and Petite Cerise.

Food 109

Food Fine Dining Seasonal Menu Dine-in 109

Modern Restaurant Management

JANUARY 23, 2024

What is your take on Restaurant Brands International (RBI) buying out Carrols, it’s largest franchisee? It’s definitely a big and bold move to make for any brand, but with full faith in their new direction, I’m sure they will see success. Were you surprised? Why is this happening now?

Leadership 100

Leadership Consumer Goods Customer Experience Franchise 100

Cheetah

JANUARY 30, 2022

Disposable restaurant supplies are part of critical inventory used by every restaurant, food-truck and caterer on a daily basis. Supply chain disruptions , coupled with the unprecedented use of gloves and masks, and the 130% increase in take-out and delivery orders, have caused a packaging shortage. Restaurant Supplies.

Supplies 148

Supplies Food Supply Compost Back of House 148

Cheetah

JANUARY 30, 2022

Disposable restaurant supplies are part of critical inventory used by every restaurant, food-truck and caterer on a daily basis. Supply chain disruptions , coupled with the unprecedented use of gloves and masks, and the 130% increase in take-out and delivery orders, have caused a packaging shortage. Restaurant Supplies.

Supplies 148

Supplies Food Supply Compost Back of House 148

Modern Restaurant Management

DECEMBER 29, 2020

2020 threw unprecedented challenges our way, causing chaos throughout the food and beverage industries. In order to survive, restaurants needed to rethink the way they do business with many turning to technology to keep them afloat. Go All Out with Online Ordering. One way is to embrace the wonders of technology.

2021 208

2021 Technology Online Ordering Email Marketing 208

Modern Restaurant Management

AUGUST 4, 2022

It was definitely high-stress at first but we worked together as a team to communicate. On our first day, we had a line out the door of guests and ran out of oysters to sell. It was definitely a learning experience for myself and the rest of the team as we banded together to turn this hectic situation into a positive one.

Back of House 189

Back of House Front of House Communication FOH 189

Cheetah

SEPTEMBER 23, 2021

COVID-19, supply chain issues and rising food prices have placed the future of major broadliners at risk. Operators who are opting out of the traditional big supplier-small restaurant relationship have good reason to do so. Heck, it might even feel good to know you’re a small cog in the food supply machine.

Supplies 148

Supplies Ordering Food Supply Online Ordering 148

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Here are their responses.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

DECEMBER 16, 2021

Chick-fil-A even reported disabling curbside ordering in some locations to reduce strain on their workers. Restaurants can soften the impact of the labor shortage in 2022 by doubling down on retention, shaking up the traditional business model and taking advantage of technology to increase efficiency and streamline the dining experience.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

Modern Restaurant Management

NOVEMBER 13, 2023

99 cents, and are added to orders that exceed a minimum cost. By instituting these fees, point-of-sale companies are undermining restaurant profits every time a customer places an online order. Unfortunately, these fees discourage customers from ordering in the first place. Have you looked at ordering food online lately?

Point of Sale 123

Point of Sale POS Back of House Customer Service 123

Restaurant Engine

JANUARY 24, 2024

Take your menu to a new level by changing things up to really maximize your sales. 1: Decide How You’ll Change Your Menu When it comes to revamping your menu , that doesn’t necessarily mean throwing everything out and starting over. It’s important to hire a pro to take your photos to make sure you get the lighting correct.

Menu 115

Menu Seasonal Menu Point of Sale Hiring 115

Perfect Daily Grind

JUNE 8, 2022

Read on to find out what they said. In the simplest definition, deforestation is the removal of trees to increase land area for agricultural and commercial purposes. According to the Food and Agriculture Organisation of the United Nations , an estimated 420 million hectares of forest have been lost since 1990.

Food Supply 148

Food Supply Sustainability Agriculture Supplies 148

Sling

JUNE 9, 2023

Running a successful restaurant isn’t just about serving great food. The term “restaurant costs” is generally used to describe one-time expenditures on material resources — such as food, liquor, dishes, equipment, and software — that keep the business running. These are also referred to as direct costs. Three eggs x $0.17 = $0.51

Operations 78

Operations Inventory Food Supply Point of Sale 78

Restaurant Clicks

OCTOBER 14, 2021

It’s hard to argue that we are pretty spoiled for choices when it comes to fast food restaurants in the United States. Head down any highway for only a short amount of time, and you will usually come across some form of fast food establishment to satisfy your cravings. Some of these fast food chains are world-famous. McDonald’s.

Food 112

Food Fast Casual Food Order Definition 112

Restaurant Clicks

OCTOBER 30, 2021

San Francisco is one of the jewels of California, a beautiful tapestry of arts, entertainment, history, food, and some of the best bars in the country. There are plenty of things to do there, like take a long walk over the iconic Golden Gate Bridge, see their friendly resident sea lions, or take a walking tour of the city.

Sports 111

Sports Bar Definition Food Order 111

Next Restaurants

JULY 16, 2021

When luring in customers with the aroma of cooking food is not an option, the next best thing is to tempt them with photos. All you need is a good enough smartphone camera, some quick tips , good food, and you’re ready to go! When shooting food, stay by a window or find the best light source. Image credit: D omonique Ansel.

Food 167

Food Social Media White Paper Sourcing 167

Modern Restaurant Management

SEPTEMBER 2, 2020

Modern Restaurant Management (MRM) magazine reached out to Rick Camac, dean of restaurant and hospitality management, at Institute of Culinary Education, for his expert advice. Many sidewalks slant out toward the street. Create an outdoor service station and contactless menus, ordering and payments available. Set seating times.

Outdoor 203

Outdoor Fine Dining Dine-in FOH 203

Apicbase

MARCH 25, 2024

Managing inventory and supplier ordering is like juggling flaming torches while riding a unicycle (which also happens to be on fire). Demand forecasting for restaurants puts out the flames, takes the guesswork out of purchase orders and streamlines the supply chain. That’s why it often goes wrong.

Inventory 52

Inventory Management Management Kitchen Safety 52

Deliverect

APRIL 21, 2021

Last week we reached 30 million orders processed across our 30 markets around the world. Now, that calls for some take-out celebrations! From day one, we have been rooted in our deep commitment to helping the food and hospitality industry succeed and also pivot. 30 million orders milestone. Join the rocket ship.

Ordering 124

Ordering Online Ordering Food Order Customer Service 124

Restaurant Clicks

OCTOBER 24, 2021

Although Chinatown is now a huge tourist attraction full of incredible food, shops, and museums, it was initially created out of necessity. It wasn’t really cleaned up until the early part of the last century when people began flocking there for the food and culture. You should definitely try their dumplings.

Online Ordering 105

Online Ordering Food Order Back of House Seasonal Menu 105

EATER

JUNE 9, 2023

If it’s been a while since your last drag brunch or if you’re flirting with the idea of checking one out for the first time, here’s what you should know to make sure you and everyone else involved have the best time possible, according to the queens who are leading the show. Still need another reason to shell out some cash?

Entertainment 96

Entertainment Definition Social Media Take-out 96

Restaurant Clicks

NOVEMBER 8, 2021

From Daytona Beach to Clarksdale at the Delta Blues Museum and the fascinating caverns at Mammoth Cave National Park in Kentucky, you can never run out of scenic places to visit in the south. Even better, the region is home to some of the best fast food restaurant chains globally. We all have a favorite fast-food chain.

Food 92

Food Customer Service Back of House Food Order 92