Black Box Intelligence

MAY 21, 2025

Staffing, Workforce and Employment Focus Full Service Restaurants: Turnover Trends Full Service Restaurants, Management Turnover: Down 2 percentage points YOY Down 2 percentage points QOQ (Based on rolling 12-month turnover rates) The major concern for employee retention in recent years has not been hourly, non-management employees.

2025

Delaget

JANUARY 8, 2025

Joining forces with PAR Technology represents an exciting new chapter for Delagets customers and employees, said Jason Tober , Chief Executive Officer of Delaget. Transaction Details Under the terms of the definitive agreement, PAR acquired 100% of the outstanding equity interests of Delaget in consideration for PARs payment of $132.0

Technology

Black Box Intelligence

APRIL 7, 2025

Preliminary numbers for Q1 2025 show that rolling 12-month turnover for hourly, non-management employees in Full Service restaurants is currently 12 percentage points lower than in the same quarter a year ago. It costs upwards of $2,300 to replace a single hourly, non-management employee).It’s

2025

EATER

MARCH 12, 2025

Its definitely been nice to see that dream become a reality. But normalcy is increasingly a fragile concept, and in recent years, the cascade of disasters related to climate and environmental change has become its own ongoing crisis. What I originally envisioned is the restaurant that exists now, says Stieber.

2025

Black Box Intelligence

APRIL 25, 2025

Data as of the end of February shows that rolling 12-month turnover for hourly, non-management employees in limited service restaurants has dropped by a massive 28 percentage points compared to the same quarter a year ago. The segment with the weakest same-store sales growth during March was Fine Dining. Why is this important?

2025

Modern Restaurant Management

APRIL 1, 2025

Whether it's an independent operator hiring a few dozen people per year, or a large national brand hiring several thousand, employee recruitment and retention is a hands-on and time-consuming process. million people. Ohio ranks 7th with a score of 79, securing 5th place in fast food restaurants per capita with 82.42 establishments.

Pricing

Society Insurance

MARCH 4, 2025

Related Serving Up Protection: Navigating Liquor Liability in the Bar and Restaurant Industry What are the implications of nuclear verdicts on the rise? Related 5 Food Safety Tips for Restaurants Despite the increase in these types of verdicts, the restaurant industry as a whole is experiencing phenomenal growth.

Insurance

Black Box Intelligence

JUNE 20, 2025

Along with Fine Dining, they currently are the only two segments that are seeing negative same-store sales growth in 2025 Family Dining has been the segment with the weakest sales growth so far this year Two factors have become headwinds for the Family Dining segment, both inflation-related. Comp Sales -1.0% Same-store sales growth was 1.4%

2025

Modern Restaurant Management

DECEMBER 26, 2024

When juries award disproportionately high amounts in lawsuits, often from cases involving accidents, liquor liability, food safety issues, or employee disputes, these multimillion-dollar awards can be a death sentence for restaurants. More Storm Preparation Storm-related devastation was all too familiar in 2025.

2025

Modern Restaurant Management

NOVEMBER 13, 2023

Lawyers have spooked them into avoiding conversations about managing employees for fear of taking on the liability of being joint employers. Consequently, many people with little or no management experience are suddenly responsible for hiring, training, and managing employees without the involvement of their franchisor.

Franchising

Modern Restaurant Management

MAY 20, 2020

Some staggering statistics on the restaurant industry during this pandemic include: Restaurants, on average, laid off 91 percent of their hourly workforce and 70 percent of salaried employees due to COVID-19 related closures ( James Beard Foundation ). Covered Period. Reductions in Average Full-Time Equivalency.

Employee Relations

Modern Restaurant Management

MARCH 31, 2022

Should the customer and employee experience not be altered to fit that lifestyle? The "timed" drive-thru waits of customers were always essential for the bottom-line of the business, but the flaw continued to be, ‘How do we not only have our employees engaged in the effort, but have their commitment to speed of service as well?’

Employee Relations

Modern Restaurant Management

JANUARY 23, 2023

La Vida Hospitality believes in working as smart as you play, and encourages employees to Enjoy The Ride, a tried-and-true mantra for our approach to the work-life balance. We believe it starts with the definition of what you want your organizational culture to be. How do you practice what you preach?

Coaching

Modern Restaurant Management

FEBRUARY 27, 2020

For over 60 years, there had been no meaningful updates regarding joint employer status, leaving many franchisors and similarly situated parties wondering – is my entity liable as a joint employer for my franchisee’s/affiliate’s acts relating to employees? Determination of employee’s rate and method of payment.

Employee Relations

Modern Restaurant Management

NOVEMBER 17, 2020

This is everything related to work. Some attributed their success to more marketing, since the top franchisees definitely invested in promoting their business. The wealthy franchisees I meet definitely have superior operations. Managing employees isn’t just about directing them; it’s about inspiring them.

Franchising

Modern Restaurant Management

JANUARY 31, 2024

I think that’s definitely part of it. On a related note, I also expect more operators will invest in AI voice services to answer phones and handle frequently asked questions such as hours and policies. Labor : From a labor standpoint, 2023 was a relatively good year for operators.

Online Ordering

Modern Restaurant Management

MARCH 3, 2023

Eighty-seven percent of operators say they'll likely hire additional employees during the next 6–12 months if qualified applicants are available. Only one in ten operators think recruiting and retaining employees will be easier in 2023 than it was in 2022. million by 2030. million by 2030. out of 100.

2023

EATER

JULY 30, 2020

In many cases, the employees’ personalities were turned into their personal brands. I have definitely felt pressure to keep non-Mexican-cooking stuff off of my social media, and my old blog.”. BIPOC in food media are routinely not considered for assignments about things that don’t directly relate to their ethnicity or race. “I

Social Media

Modern Restaurant Management

APRIL 15, 2020

Transparency into work environment precautions – Many restaurants and stores are publishing the precautions they are taking to ensure the safety of customers and employees. The top factor influencing the choice to buy alcoholic drinks with take out/delivery relates to ease and safety. Gift Card Sales Boom. ” Read more here.

2020

Sling

JUNE 5, 2020

Human resource planning (or HRP for short) is the ongoing process of systematically planning ahead to optimize and maximize your business’s most valuable asset — high-quality employees. As we mentioned earlier, human resource planning is about matching the right employees with the right jobs in your business. Employee relations.

Definition

Modern Restaurant Management

AUGUST 5, 2020

Ervin Cohen & Jessup launched a Food, Beverage and Hospitality practice to more efficiently advise industry-related clients to recover from the devastating financial and logistical impacts of the coronavirus pandemic and beyond. Delightree app can also streamline employee onboarding. ” Onosys and ItsaCheckmate Partner.

Food Safety

7 Shifts

FEBRUARY 4, 2021

Book found herself texting pictures of the staff schedule to employees day-in and day-out. “I From the simple schedule builder, to shifts published right to an employees’ mobile device, Book was able to save valuable time to get back into other aspects of shop management. “[Now], was a pain. We were using MICROS pre-COVID.

Operations

EATER

JANUARY 28, 2021

Paramount to the concept’s success is employee safety. The concept began as an offhand comment chef Aidan O’Neal made at an April public relations meeting in response to the pandemic. For others, anything a customer might need during the meal — more drinks, napkins, or condiments — just requires a quick call to the front desk.

Hotels

7 Shifts

DECEMBER 2, 2022

There is a reason large restaurant chains have whole segments related to marketing and other promotional material. You have a team of partners, employees, and colleagues. These don't fit in a category—and it's definitely on purpose. But you don't need the resources they have to make a good name. Unique Restaurant names.

Social Media

Goliath Consulting

JULY 21, 2019

This helps establish your brand in a way that is relatable to your customer and provides them with an overwhelming sense of value. This can include the music being played, the employee attitudes, lighting, interior design fixtures, and of course the quality of food. Understand that your brand is indefinite and amorphous.

Employee Relations

7 Shifts

APRIL 26, 2023

There's definitely been a deeper segmentation relative to what I had first entered into the market as. View this post on Instagram A post shared by 7 Leaves Cafe (@7leavescafe) But last but definitely not least is really just trying to find the right team member base that elevates our brand and meets the needs of our customers.

Employee Relations

EATER

APRIL 21, 2022

Wakefield almost definitely didn’t invent it, but she did popularize it, and it’s incorrect (and patronizing to Wakefield) to imply that the chocolate chip cookie’s rise to glory was any kind of accident. Just like that, the chocolate chip cookie was born, in a highly relatable combination of laziness and pragmatism.

Back of House

Modern Restaurant Management

DECEMBER 19, 2023

We’ve seen how robotics can improve not only the customer experience, but the employee experience. which delivers drinks and provides a fun, novel experience for guests, while allowing employees to focus on customer service. We provided and integrated Kur-B the Kurabot into all 50+ locations across the U.S.,

2023

Sling

JULY 1, 2021

The dictionary definition of direct labor cost is: Wages incurred in order to produce goods or provide services to customers. The reality of the concept, though, goes well beyond just the hourly rate you pay your employees. Here are the employee’s details: Works full time Paid hourly Pay rate equals $20 per hour Requires 0.5

Definition

EATER

SEPTEMBER 29, 2023

The phrase ‘time capsule’ is a wonderful way to describe the interior of Hy’s,” says Bob Panter, the restaurant’s longest-running employee, who started in 1977 as a busser and now works as a guest relations manager. We’ve definitely evolved, and I guess looking at Hy’s in Hawai‘i, it has not been necessary for them,” he says.

Back of House

EATER

FEBRUARY 9, 2022

The coffee giant fired seven employees in Memphis for alleged violations of its policies. Is the union planning to file an unfair labor practices charge , which would allege that these firings are a violation of federal labor law, with the National Labor Relations Board? YUKI IWAMURA/AFP via Getty Images. Yes and no.

Back of House

Modern Restaurant Management

FEBRUARY 10, 2020

The organization’s registered dietitians, nurses and medical doctors deliver lunch-and-learns and employee wellness programs in hospitals to provide the education on the evidence behind plant-based nutrition. PCRM also helps hospitals with implementation of new plant-based menu items.

Hospitality

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. US Foods to Acquire Smart Foodservice. NYSE: APO) (the “Apollo Funds”) for $970 million in cash. .” SpotOn Secures $50M Funding. SpotOn Transact, Inc.,

Bar

Sling

MAY 22, 2020

Employee turnover is an invisible issue that most managers tend to neglect. But if you want your business to succeed, you need to understand employee turnover and be able to manage it for the better. What Is Employee Turnover? Voluntary Employee Turnover. Conflict with other employees. Lack of engagement.

Management

The Rail

AUGUST 16, 2024

Make it a policy for all employees to use that type of shoe and to regularly check their condition to make sure they are still effective. Give the staff members definite responsibilities of cleaning daily. Ask employees to tidy up while they are working and to return tools and equipment to their proper places after they have used them.

Kitchen Safety

EATER

OCTOBER 15, 2020

He points out that businesses still have to pay their rent and their employees regardless of the season, and those costs, combined with a lower volume of sales could prove insurmountable to some restaurants. “My That’s when the money dries up.” Dayne Bartscht, of metro Detroit’s Ferndale Project and Eastern Market Brewing Company.

Outdoor

Sling

MARCH 26, 2022

Employee retention should be high on every manager’s priority list. If it’s not, you run the risk of your best employees leaving for greener pastures. But an employee leaving doesn’t just impact you, the manager. And then there’s the inevitable effect all that stress has on employee productivity and engagement.

Small Business