Ken Burgin

FEBRUARY 13, 2024

Applicants may wonder about the restaurant’s culinary direction, commitment to sustainability, sourcing ingredients, and how innovation is balanced with tradition in the kitchen. What is the typical service like on a busy shift? How are tips distributed among front-of-house and kitchen staff?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Sante

APRIL 13, 2020

Adding plant based protein to your menu can serve the needs of customers, the planet and your bottom line. Rather today’s consumer demands menu innovation as well as eco-friendly and sustainable practices. Buyer's Edge compared case purchases of meat substitute products by its 20,000+ restaurant customers from 2018 to 2019.

Sustainability 130

Sustainability Innovation 2019 2018 130

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

7 Shifts

MARCH 20, 2020

While your first concern should be for the health and safety of yourself, staff, customers, and loved ones right now, it would be a lie to say you’re not allowed to be worried about your restaurant during COVID-19. We will be announcing a delivery meal kit service beginning this Wednesday through a pre order system. Takeout bags.

Delivery 366

Delivery Front of House Back of House Online Ordering 366

7 Shifts

JUNE 20, 2022

We chatted with some of those most experienced in the ghost kitchen game to find out some myths, best practices, and tips for success in this food service style. When you don't have a brand that people already know about, finding customers isn't easy. Stay present with customers. Table of Contents.

Front of House 436

Front of House Food Truck Back of House Social Media 436

7 Shifts

MARCH 29, 2023

The first ones to really do elevated street food in a taco setting, in a full-service environment. We're ordering and paying on our devices using kiosks and tipping via tablet. We should be doing this all the way down to the assistant managers and service leaders and sous chefs.' bartaco, however, takes that challenge head on.

Front of House 195

Front of House Back of House Tip Distribution Coaching 195

Modern Restaurant Management

SEPTEMBER 14, 2021

An award recipient is both innovative and consistent, through storytelling on a plate; in food media; and in the broader food system. SevenRooms customers will be able to tap into TheFork’s extensive consumer reservation network of millions of diners, helping them to fill their seats and acquire new customers.

Food 159

Food Tip Distribution Guest Recovery Food Safety 159

Modern Restaurant Management

MARCH 3, 2023

." Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal." San Francisco only saw approximately 2 percent growth.

2023 199

2023 2022 Consumer Goods Point of Sale 199

Modern Restaurant Management

JUNE 18, 2020

More than a third of consumers (35 percent) say they will put an emphasis on dining at restaurants that keep customers safe. Guests are willing to tip between 10 percent-25 percent more when dining out. Consumers on Tipping. 35+ consumers are more likely to have not changed their tipping behavior at all.

2020 157

2020 Guest Recovery Kitchen Safety Online Ordering 157

Modern Restaurant Management

DECEMBER 21, 2022

As mentioned before, this expands the need for loyalty programs, and also demands an agile technology stack that can go where customers are, as well as bring customers in. The objective for restaurants is to create more engagement and stay top of mind with customers, including when they’re not hungry.

2023 166

2023 Loyalty Program Fast Casual Customer Experience 166

Modern Restaurant Management

OCTOBER 16, 2019

Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. Quality Control – Ono can ensure orders are to the customers' standards 100 percent of the time. Within 60 seconds, blends are ready at Ono’s pick-up area.

Food Truck 121

Food Truck Customer Service Customer Experience Front of House 121

Modern Restaurant Management

JUNE 24, 2020

Wally Sadat, CMO of The Kebab Shop, a chain of restaurants in California and Texas, has been using On-Demand Delivery for Square Online Store during our beta test and said it helped him manage costs and retain customers during recent months. Sellers can pass this fee entirely to the buyer or offer custom delivery promotions.

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

Modern Restaurant Management

APRIL 27, 2020

. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. How to create engaging social media content to stay connected with customers.

Webinar 183

Webinar Mobile Ordering Loyalty Program Online Ordering 183

Modern Restaurant Management

SEPTEMBER 15, 2020

The Hospitality Recovery Coalition includes DISCUS, the American Distilled Spirits Alliance (ADSA), the Council of State Restaurant Associations (CSRA), the National Restaurant Association and TIPs. TIPs offers training for individuals on the responsible sale, service and consumption of alcohol. NAB Acquires SALIDO.

Fast Casual 132

Fast Casual Casual Menu Mobile Ordering 132

Modern Restaurant Management

JUNE 14, 2020

In this edition of MRM News Bites, we feature updated links for the PPP, the acquisition of Grubhub and contactless products and services. For the 2019 financial year, Grubhub had 23 million active customers, recorded 180 million orders, GMV of $5.9 PPP Revisions. Small Business Administration (SBA), in consultation with the U.S.

Food Safety 140

Food Safety Loyalty Program Kitchen Safety Online Ordering 140

Modern Restaurant Management

JANUARY 13, 2020

According to Tripleseat customers throughout the US, there was an increase in guests requesting a variety of plant-based or meatless fixings 2019, with many new plant-based options being offered. percent in the first week of January across fast casual and quick service restaurants in the UK as compared to the first week of December.

Dietary Restrictions 186

Dietary Restrictions Fast Casual Menu Tip Distribution 186

Modern Restaurant Management

APRIL 27, 2020

. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. How to create engaging social media content to stay connected with customers.

Webinar 173

Webinar Loyalty Program Online Ordering Social Media 173

Modern Restaurant Management

APRIL 7, 2020

“The longer restaurants remain closed, the larger the risk to the nearly $1 trillion economy they create through their supply chain of farmers, fisherman, linen services, and so many others. A list of your local favorites using Tripadvisor's "Saves" feature by clicking on the heart icon on any Tripadvisor restaurant listing.

Tip Distribution 153

Tip Distribution Healthcare Hospitality Food Supply 153

Cheetah

SEPTEMBER 30, 2021

Supply chain disruptions and shortages like these are hitting every part of the food service industry hard. this results in severe bottleneck at every stage in the distribution process. Cheetah Tip. We are doing everything in our power to ensure our customers continue to enjoy the same quality service they are used to.

Food Supply 78

Food Supply Supplies Pricing Food 78

Modern Restaurant Management

FEBRUARY 17, 2020

“We are always looking for new ways to reach our consumers and, given Yelp’s dominance in the industry, we sought a partnership to help us drive more customers to our restaurants,” said Erik Jensen, vice president of brand engagement, Denny’s. Spark Foundry?. Showcase Ads : ? . Food & Facilities.

Sports 126

Sports Point of Sale Entertainment Customer Experience 126

Modern Restaurant Management

OCTOBER 29, 2020

. “2020 has been a tough year for restaurants and that’s why we’re focused on providing products and services to help keep their doors open,” said Alex Canter, Ordermark CEO and Co-Founder. “We believe technology like Flippy ROAR can improve customer service and kitchen operation.

Online Ordering 136

Online Ordering Customer Service Seasonal Menu Food Order 136

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Miso Robotics plans to offer financing options through TimePayments to empower food service providers to quickly adopt automation technology.

Kitchen Safety 135

Kitchen Safety Online Ordering Food Safety Point of Sale 135

Lavu

DECEMBER 18, 2019

The key is figuring out what works best for you and your customers. The greatest off-peak opportunity means turning the tables and rethinking service and offers during the late afternoon, especially during Happy Hour. Happy Hour-only menus traditionally include classic menu items but priced to draw the customer in.

Marketing 60

Marketing Social Media Email Marketing Point of Sale 60

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Bloom Intelligence acquired SuperFi, a WiFi marketing company that provides professional email marketing services with advanced segmentation and analytics. PPP Forgiveness Links and EZ App.

Food Safety 116

Food Safety Customer Experience Website Management Employee Relations 116

Modern Restaurant Management

NOVEMBER 19, 2020

Individuals aged 21 years or older who make a suggested donation towards a CommUNITY Batch bottle will be invited to join a virtual tasting hosted by Chef Lee and Maker's Mark Director of Innovation, Jane Bowie. “Ever since COVID-19 hit, our customers have been asking for no-contact payment options.

Mobile Ordering 122

Mobile Ordering Kitchen Safety Online Ordering Coaching 122

Modern Restaurant Management

JULY 7, 2020

"As more people and more restaurants have come to use our services, Q2 bookings on Uber Eats are up more than 100 percent year on year. We’re thrilled to welcome Postmates to the Uber family as we innovate together to deliver better experiences for consumers, delivery people, and merchants across the country."

Mobile Ordering 167

Mobile Ordering Restaurant Law Seating Customer Service 167

Perfect Daily Grind

MAY 13, 2022

Scooter’s Coffee opens second distribution centre in Omaha, Nebraska. The first webinar in the WCA Technocoffee Innovation Series – A Trilogy in Digital Traceability will focus on how digital identities can improve sustainability in the coffee sector. Thu, 5 May – UK government axes plans to secure tips for hospitality workers.

2025 118

2025 2022 Webinar Compost 118

Modern Restaurant Management

MAY 5, 2020

Virtual Service Offerings : New Virtual Service Offerings will now appear on business pages offering virtual consultations, classes, tours, shows and performances. Yelp Virtual Services. Updated / new features include: Recommendation cards, Tips, Content Feed and a faster load and response time. Yelp Personalized Banner.

Guest Recovery 104

Guest Recovery Food Safety Loyalty Program Point of Sale 104

Modern Restaurant Management

SEPTEMBER 17, 2020

“For an industry built on service and hospitality, the last six months have challenged the core understanding of our business,” said Tom Bené, President & CEO of the National Restaurant Association. The Future of Quick Service Restaurants. Superior Service. How Diners Feel. Contactless Everything.

2020 186

2020 Food Safety Food Supply Kitchen Safety 186

Modern Restaurant Management

NOVEMBER 19, 2019

“I applaud all of the chefs for excelling in the kitchen, and thank them for their devotion and dedication to continuously innovating our customers’ dining experience.” Competitors have 30 minutes to create a menu, 4 hours for allotted cooking/service time, and 30 minutes for clean-up.

Delivery 107

Delivery Reservations Customer Experience Retail 107

Sling

MARCH 26, 2022

Quicker innovation. You can customize this formula even further to analyze employee retention for a variety of circumstances and time periods, including: Annual retention. Not only does that training improve the employee/manager relationship, but it also improves the employee/customer relationship as well. Improved efficiency.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

The Restaurant Times

OCTOBER 24, 2021

Cloud kitchens, unlike traditional brick-and-mortar facilities, allow food enterprises to manufacture and distribute culinary goods with low overhead. Cloud kitchens have been on a rise since the pandemic and will continue to do so as it’s convenient for customers as well as the people working for the restaurants.

Kitchen Safety 52

Kitchen Safety Online Ordering Mobile Ordering Food Order 52

Modern Restaurant Management

OCTOBER 18, 2019

The company, with US offices located in Iowa City, has recently made headlines in the country, having been selected as a food waste innovator and recipient of the Zero Hunger | Zero Waste Kroger Foundation Grant. Servers are equipped with wearable devices which allow for faster, focused and more efficient service. ” Marc Zornes.

Waste 84

Waste Food Franchise Franchising 84

Modern Restaurant Management

OCTOBER 31, 2019

They also analyzed how their national menu trends compared to the menus of their James Beard award-winning customers. Your servers will benefit from shorter turn times as well: their tip averages level out around the same 50-60 minute mark. Order for Pickup Stats. Optimizing wait time is critical, the study found.

2019 135

2019 Mobile Ordering Online Ordering Customer Experience 135

Restaurant365

DECEMBER 11, 2019

Flagship Class Completes Partner Certification to Expand Restaurant Accounting Services. In achieving certification, Restaurant365 partners will increase efficiency, optimize labor and expand services for their restaurant clients. Restaurant accounting firms service the distinct needs of the restaurant industry. IRVINE, Calif.

Certification 60

Certification Fast Casual Fine Dining Dine-in 60

The Food Corridor

MARCH 27, 2023

Ghost kitchens are delivery-only restaurants without dining areas for customers and have no physical storefront. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) Therefore, they operate behind the scenes and out of sight.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

EATER

MAY 24, 2022

In the switch, Humm is arguing that the skill of EMP’s chefs could make a beet transcendent: After all, what you’re paying for from EMP is not just ingredients; it’s labor, it’s atmosphere, it’s creativity and ambiance and innovation. But of course, these meal-kit services are not from Eleven Madison Park.

Fine Dining 95

Fine Dining Seasonal Menu Transportation Food Order 95