Modern Restaurant Management

MARCH 24, 2023

The menu is also a great place to indicate whether you are validated by a third-party program like Gluten-Free Food Service (GFFS), a designation that signals to gluten-free diners that you take their needs seriously and are implementing the proper measures to eliminate cross-contact.

Training 177

Training Front of House Kitchen Safety Allergens 177

Modern Restaurant Management

SEPTEMBER 14, 2023

" This term refers to the impact that changing weather conditions, specifically in September, can have on the functioning and performance of these essential appliances. As a result, businesses such as restaurants, bars, hotels, and cafes may experience a surge in demand for ice as customers return from vacations and leisure activities.

Equipment 98

Equipment Customer Service Customer Experience Supplies 98

Modern Restaurant Management

FEBRUARY 8, 2024

Most restaurant owners work hard to make sure their restaurant is a clean environment that provides a hygienic experience for customers and workers. A regular commercial cleaning service might be all that is needed if you have a small restaurant with less foot traffic, small walls, and shorter ceilings. Ask for references.

Specials 192

Specials Operations Hiring Front of House 192

The Restaurant Group

JANUARY 11, 2024

Branding will touch on your restaurant name, concept, slogan, menu, and customer service. The ideal configuration gives way to efficiency, which leads to faster service and satisfied customers. If you need these services and more, get a free quote today.

Customer Service 78

Customer Service Uniforms Food Safety Employee Relations 78

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. Expanding your place in the food service industry happens in one of two ways — developing a new restaurant concept or replicating an existing one.

Management 370

Management Management Document Hiring 370

7 Shifts

MAY 15, 2020

Please refer to this document to find out the requirements for your county. Notes: Refer to the above document to find out the requirements for your county. Face coverings: Face coverings and protective equipment are recommended. Face coverings: Face coverings and protective equipment are strongly recommended. New Mexico.

Document 347

Document Employee Relations Reference Travel 347

Modern Restaurant Management

MARCH 9, 2022

Restaurant owners are using intelligent packaging to keep food warm, hygienic, presentable, and ready to eat from kitchen to customer plate. Multiple restaurants, cafes, bakeries and other food stores integrated takeout and at home delivery to their services to gain customers and keep their business afloat during the crisis.

Compost 204

Compost Sustainability Online Ordering Kitchen Safety 204

Open for Business

MARCH 21, 2023

Both terms refer to the same thing: getting people to talk about your business and growing your customer base. Happy customers share their experience with a service, brand, or product with people they know. An effective word-of-mouth marketing strategy is based on the three Es: engage, equip, and empower.

Marketing 78

Marketing Social Media Email Marketing Customer Experience 78

Modern Restaurant Management

JUNE 2, 2022

The past two years have brought unprecedented changes across the restaurant industry, from new concerns related to social distancing and cleanliness to the acceleration of pre-pandemic trends such as the rise of mobile ordering and third-party delivery services. Strengthen Customer Retention. Set the Bar. Stay Connected.

Mobile Ordering 185

Mobile Ordering Front of House Back of House Consumer Goods 185

7 Shifts

OCTOBER 9, 2020

After all, intuitive design and up-to-date information can turn a website visitor into a paying customer. Add photos and videos to show customers what they can expect. Share press and customer reviews for external validation. Allow customers to place takeout and delivery orders through your website.

Design 397

Design Social Media Mobile Ordering Online Ordering 397

Clover - Restaurants

APRIL 9, 2024

They keep the kitchen stocked, help ensure quality products, and provide valuable support that allows you to focus on what you do best: creating a great dining experience for your customers. Additionally, search online for reviews and feedback to gauge a restaurant supplier’s reputation for quality, reliability, and customer service.

Food Supply 98

Food Supply Online Ordering Food Truck Food Order 98

Restaurant365

JANUARY 11, 2022

Hold managers and team members accountable and require communication on daily shift activities, customer issues, maintenance problems and more. Track customer feedback in your restaurant manager log. Adhering to health and safety protocols addressing the protection of both customers and employees helps to ensure their well-being.

Management 158

Management Management Employee Relations Communication 158

Modern Restaurant Management

FEBRUARY 2, 2021

A 10-year study of quick service restaurants (QSRs) conducted by Aaron Allen & Associates, Global Restaurant Consultants, reported: Chains that have seen the highest growth have a couple of things in common – they have simple menus and are equipped with tech to optimize operations. Measuring Factors for Growth in QSRs.

Mobile Ordering 96

Mobile Ordering Point of Sale Customer Service Loyalty Program 96

Sling

OCTOBER 1, 2023

You’ll gain valuable experience in such foundational business practices as: Marketing Food prep Payroll Menu development Scheduling Suppliers Employee development Networking Customer service The lessons you learn can be directly applied to the catering business you start. the customers you want to serve).

Catering 78

Catering License Transportation Advertising 78

7 Shifts

FEBRUARY 4, 2021

Beechwood Doughnuts is a popular doughnut bakery in St Catharines, Ontario, which has been serving delectable doughnuts—from nanaimo to pumpkin cheesecake —to thousands of customers for six years. Six years later, Beechwood Doughnuts sells thousands of hand-crafted doughnuts per day to customers lined up around the block (pre-COVID).

Operations 370

Operations Book Communication Small Business 370

Restaurant365

JANUARY 11, 2022

Hold managers and team members accountable and require communication on daily shift activities, customer issues, maintenance problems and more. Track customer feedback in your restaurant manager log. Adhering to health and safety protocols addressing the protection of both customers and employees helps to ensure their well-being.

Management 142

Management Management Employee Relations Communication 142

Modern Restaurant Management

APRIL 13, 2022

To combat these obstacles among countless others, leaning on point-of-sale (POS) solutions can empower restaurants to quickly leverage new features to maximize profits in a fluctuating service economy. Making data-driven decisions will provide valuable insights to ensure profitability regardless of changing customer preferences.

POS 206

POS Food Supply Mobile Ordering Point of Sale 206

7 Shifts

OCTOBER 31, 2022

You'll have a document to reference during the planning or opening of your restaurant. Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) Who is your target customer? Hiring is routinely one of the most difficult tasks in food service.

Point of Sale 397

Point of Sale Back of House Document Download 397

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. A restaurant’s back of house includes any area of operations the customer doesn’t usually see. Fast and friendly service. These include food production and inventory management. Cost control.

Back of House 52

Back of House FOH BOH Front of House 52

Goliath Consulting

JUNE 30, 2020

But even after the pandemic, sanitation and safety concerns are expected to remain, and the restaurant business model may have to evolve in a way that utilizes more tech-driven service systems. With widespread concerns of a pandemic rebound, customers will now be more cautious of eating out in crowded places after the COVID-19 outbreak.

Kitchen Safety 139

Kitchen Safety Food Safety Front of House Back of House 139

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Average customer headcount. Customer Acquisition Costs. Customer Retention Rate. Average Customer Headcount. What is the average customer headcount? Inventory turnover ratio.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

7 Shifts

AUGUST 20, 2021

Note: As the year continues, you can refer to The Economic Policy Institute's Minimum Wage Tracker for up-to-date information on wage changes. The costs themselves can take the form of food, liquor or kitchen equipment, and are generally a one-time purchase. Equipment and supplies. So, how can restaurateurs adapt? POS systems.

Inventory 195

Inventory Food Supply Seasonal Menu Food Order 195

Sling

OCTOBER 31, 2022

Getting a customer-centric point of view can go a long way toward helping you make the right decisions. What type of equipment will you need? Each has a different focus, pulls in a different clientele, and requires different equipment. 10) Purchase equipment. What types of bathroom facilities are required?

Insurance 78

Insurance Website Management Equipment Advertising 78

Modern Restaurant Management

FEBRUARY 4, 2022

With the increasing customer inclination towards a health-conscious diet, even the restaurant industry has to adapt to the trend by adding dishes catering to their health-conscious guests. Customers often give companies an ultimatum; they can choose to be part of the problem or the solution. Health-Conscious Food Will Dominate Menus.

2022 216

2022 Customer Service Online Ordering Website Management 216

Modern Restaurant Management

FEBRUARY 10, 2021

In addition, the app includes extensive customer reviews by gluten-free diners. Referring to your gluten-free menu on your “About” page is a good place to start. Getting validated by a program like Gluten-Free Food Service is another terrific way to promote your gluten-free offerings.

Marketing 154

Marketing Social Media Online Ordering Demo 154

360Training

JUNE 11, 2020

Foodborne illness can happen at home, but approximately 60% of outbreaks trace back to restaurant service. Cross-contamination is a common way for pathogens and other contaminants to end up on a customer’s plate. They’re referred to as Potentially Hazardous Foods (or PHFs). Equipment-to-Food Cross-Contamination.

Allergens 78

Allergens Front of House Kitchen Safety Equipment 78

Goliath Consulting

NOVEMBER 23, 2021

QR codes and digital menus allow for customers to order food and beverages at restaurants and avoid touching physical menus that may or may not have been sanitized properly. Customers are able to scan the QR code, which redirects them to the restaurant’s website in which contains the restaurant’s menu. “QR in July, climbing 4.6%

Loyalty Program 88

Loyalty Program Social Media Customer Experience Online Ordering 88

Goliath Consulting

DECEMBER 12, 2020

a manufacturer of 3D cameras, 3D cameras can now be equipped with algorithms that count, track, and log not only the number of humans in a room, but their position and grouping (2). Touchless Service. Cameras will also allow restaurants to serve customers in a touchless environment. And the best part? Are they wearing gloves?

2021 167

2021 Kitchen Safety Food Safety Loyalty Program 167

Rocket Fuel

MAY 16, 2023

Opening a quick-service restaurant every day may seem like a routine task, but there’s a lot more to it than meets the eye. What is a restaurant opening checklist? This, in turn, helps your restaurant maintain a high level of quality and customer satisfaction. A checklist also facilitates clear communication among staff members.

Download 52

Download Customer Service Reference Equipment 52

Restaurant365

NOVEMBER 5, 2021

While these types of kitchens have always been a feature of the restaurant industry, new trends in food service have led more owners and operators to consider adding them to their business model. Commissary kitchens may differ based on the business model and local regulations, with varying floor plans, equipment, and food storage areas.

Kitchen Safety 148

Kitchen Safety Food Truck License Food Safety 148

Goliath Consulting

MAY 8, 2020

Instead of waiting for customers to walk through their doors, businesses can bring its brand to the customers in a catering environment (2). For example, Catersource magazine reported 7 to 8 % as the average pretax profit in the full-service restaurant industry (3). But on average these numbers are much more modest.

Catering 99

Catering Point of Sale Delivery Customer Service 99

Modern Restaurant Management

JANUARY 20, 2020

Routinely cleaning and maintaining your fryer equipment and grease traps not only helps keep a kitchen a safe and healthy place to cook, but also helps preserve local waterways. A grease trap, sometimes referred to as a grease interceptor, is a plumbing device designed to capture FOG before they enter the wastewater system.

Customer Service 199

Customer Service Equipment Take-out Sourcing 199

Goliath Consulting

APRIL 28, 2020

Meanwhile, smaller restaurants had to turn to third-party delivery services like Doordash, UberEats, Grubhub to deliver food to their customers. However, the main issue with these third-party services have been their exorbitant fees, often ranging from 25 to 30 percent of sales (4).

Delivery 107

Delivery Food Back of House Franchise 107

Modern Restaurant Management

MAY 31, 2022

It also provides managers or owners a way to justify any decisions regarding staffing, menu development, or customer service operations. For example, labor, sales, inventory, and customer relationship management (CRM) reports are some of the reports restaurants should consider pulling together.

Point of Sale 192

Point of Sale POS Download Loyalty Program 192

Modern Restaurant Management

JULY 31, 2020

This has changed the ratio of restaurant to retail at these centers and, in many instances, resulted in less overall potential customers for the restaurants, while increasing the supply of available restaurant choices. Additionally, many shopping centers and malls added more restaurants, in part to replace lost retail tenants.

Retail 150

Retail Casual Back of House Consumer Goods 150

Modern Restaurant Management

AUGUST 25, 2023

Water with high mineral content is referred to as hard water, while water with low mineral content is known as soft water. These impurities can compromise the taste and aesthetic appeal of the ice served to customers. This is how water quality in different cities can affect these machines: 1.

Hotels 151

Hotels Customer Service Reference Supplies 151

MBB Hospitality

APRIL 14, 2023

This includes your day-to- day operations, setting policies for customer service, ordering procedures for food and beverages, and staff requirements needed for various shifts. You’ll need to find out how to acquire food service permits and liquor licenses (assuming you plan on serving alcohol).

License 52

License Food Supply Insurance Small Business 52