Modern Restaurant Management

DECEMBER 30, 2020

This edition of MRM Research Roundup features top trends for 2020, how 2020 changed food and the year's top wines. Beyond individual orders, meal kits saw a surge of popularity as at-home diners looked to create interactive dining experiences while social distancing. How 2020 Changed Food. Top Restaurant Trends.

2020 211

2020 Merchandise Retail Point of Sale 211

Cheetah

OCTOBER 22, 2021

According to one study , 43% of all restaurant customers relate the overall dining experience to the restaurant value. The trick-or-treat spirit draws us instinctively to sweets and food-coloring, but Halloween doesn’t have to be followed by a trip to the dentist. Halloween Merchandise to Boost Restaurant Revenues.

Merchandise 148

Merchandise Social Media Coupons Customer Experience 148

Future Food

JUNE 16, 2020

How food and hospitality can flourish in the next normal Retail Relationships Rewarding Foodies. As we witness the gradual relaxing of restrictions placed on food operators state by state and an uncertain return to trading, one thing is certain – the Food & Hospitality will inevitably recover. It's all over.

Hospitality 120

Hospitality Food Food Safety Customer Service 120

Future Food

MARCH 24, 2020

Eating with your eyes – Food, Design and Social Media. Food is a major part of this because our exposure to food globally has dramatically changed. Use digital communications to draw customers in and then deliver the best. So with increased food awareness and expectations, what does this mean for food businesses?

Social Media 83

Social Media Design Food Customer Experience 83

Cheetah

JANUARY 13, 2022

In response, we’re now seeing yet another evolution into modernized and technically savvy loyalty programs as an attempt to gain new customers and hold on to existing ones. . The goal of restaurant loyalty programs is to incentivize customers to purchase from the establishment regularly. Benefits of Restaurant Loyalty Programs.

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

7 Shifts

OCTOBER 9, 2020

According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic. After all, intuitive design and up-to-date information can turn a website visitor into a paying customer. Online ordering - Ditto.

Design 397

Design Social Media Mobile Ordering Online Ordering 397

EATER

AUGUST 19, 2021

From eye-catching labels for chile sauce to restaurant wallpaper, Overice founder Meijun Li translates culinary vision into visual design In How I Got My Job , folks from across the food and restaurant industry answer Eater’s questions about, well, how they got their job. For most, a food label is a piece of paper that provides information.

Design 117

Design Food Social Media Merchandise 117

Ken Burgin

JULY 17, 2022

Finalise the Festive Menus – it may be months away, but customers want menu and price certainty. Think about how to deliver a great experience with fewer staff – that might mean more self-service and product outsourcing. Promote Gift Hampers and Vouchers for corporate customers, and as gifts for ‘friends who have everything’.

Email Marketing 153

Email Marketing Book Merchandise Seasonal Menu 153

Future Food

OCTOBER 30, 2023

As a Food and Hospitality Consultant working with shopping centres, mixed use development and stand-alone businesses in Australia, I share with you the many operational challenges I see across many different sectors. Future Food and the Sydney Fish Market are working together to ensure an exceptional level of operating standards.

Operations 78

Operations Uniforms Merchandise Small Business 78

Ken Burgin

SEPTEMBER 27, 2020

Brainstorm with your staff – as you engage them, their enthusiasm to communicate with customers will become natural, not something they need reminding about. Make plans to share with customers in your venue, on social media and through your email communication. Save the best experiences to repeat next year! Promotional ideas….

Social Media 156

Social Media Merchandise Customer Experience Communication 156

Goliath Consulting

APRIL 28, 2022

Hybrid restaurants provide food sections in which customers can sit down and enjoy a meal or a drink, and then they can make their way to the market section where they can buy “take-home and takeout and satisfies grab-and-go appetites.” 1 Some hybrid restaurants offer merchandise, cookbooks, and kitchen equipment as well.

Fast Casual 78

Fast Casual Food Truck Fine Dining Customer Experience 78

Cheetah

AUGUST 28, 2020

In response, people are looking for personalized experiences they can document and share online. Restaurants that capitalize on this create dining experiences that encourage brand loyalty by making customers feel unique. Other fast-food restaurants have introduced license plate scanners to remember specific orders.

Online Ordering 117

Online Ordering Customer Service Customer Experience Small Business 117

ChowNow

JUNE 29, 2020

Finances are the most critical concern for most restaurateurs, but they should be weighed alongside both public health guidelines , recommendations from the CDC , Department of Labor , and the FDA — along with the concerns of your employees and customers. Don’t count out merchandise either—it just sends more revenue to your restaurant.

Online Ordering 137

Online Ordering Merchandise Food Safety Dine-in 137

Modern Restaurant Management

FEBRUARY 10, 2020

Restaurateurs put great passion into their food, their concept, and their decor. Your customers will recognize your business (or not) by your logo. Custom-branded website design will communicate to visitors exactly what they can expect when they visit your restaurant. Your Website. That’s staggering. Your Menu.

2020 222

2020 Uniforms Online Ordering Design 222

7 Shifts

JULY 16, 2021

Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. Do they serve just coffee or small foods as well? Before you can hit the ground running, it's important to understand the ground itself. Traffic times.

License 459

License Hiring Equipment Point of Sale 459

Cheetah

SEPTEMBER 23, 2021

COVID-19, supply chain issues and rising food prices have placed the future of major broadliners at risk. Big names like Sysco, Restaurant Depot and others are now fighting to maintain their customer base as more and more SMB restaurants are making the transition to smaller, honest distributors like Cheetah. Reading Time: 4 minutes.

Supplies 148

Supplies Ordering Food Supply Online Ordering 148

Mad Mobile

MARCH 1, 2024

From server robots to ordering kiosks in fast food establishments, it seems like there’s always a new gimmick trying to get your attention. But data shows that it’s more than just about the flashy toys. Depending on how you use them, they could revolutionize how you interact with your customers.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Sante

JUNE 9, 2020

As the country faces the challenges brought on by COVID-19, two food service industry leaders join forces to revolutionize the dining experience with an innovative sous vide solution. Sous vide provides a consistent safe dining experience that is healthier than other cooking methods that must add more fat to the preparation process.

Kitchen Safety 130

Kitchen Safety Education Hotels Food Safety 130

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. “Consumers are showing an increased appetite for skipping big meal prep to order in or experiment with meal kits.” ” The gift of food.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Perfect Daily Grind

DECEMBER 2, 2019

By making the most of the increased foot traffic and sales you’ll experience, you could start your 2020 off on a better financial footing, while enhancing your customers’ holidays at the same time. Offering customers limited edition, themed treats is a great way to get them into the festive spirit. Credit: Ana Valencia .

Café 105

Café Seasonal Menu Merchandise Uniforms 105

Goliath Consulting

MAY 10, 2022

However, will raising these prices cause them to lose some loyal customers who cannot afford it anymore? According to the report, the largest 12-month increases in food costs were in meats, poultry, fish and eggs, which rose 12.2 How customers feel. “A To cover supply chain costs, restaurant owners need to raise their prices.

Loyalty Program 78

Loyalty Program Operations Pricing Customer Service 78

7 Shifts

MARCH 27, 2020

Consider things like merchandise sales, inventory sales, or private cooking lessons. What measures can you take to make customers feel more comfortable ordering from you? Whether you decide to close your restaurant partially or fully, it’s important to communicate your decision properly to staff and customers.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

OCTOBER 29, 2019

But what if I told you it is not the only place where you can find innovation, that if you go to the next food show and not find a product that dazzles you, that there are other channels to bring something new and different to your customers. Bringing customers value by reducing friction. Innovation Through Service.

Innovation 145

Innovation Menu Back of House Front of House 145

Lavu

MARCH 27, 2020

Food is fascinating, and dining out often leads to cherished memories, but a restaurant’s transaction system does not make it into those memories. There’s a reason there are millions of food photos on Instagram and just a few thousand of point of sale systems (POS). Mobile and online ordering will put control in the customers’ hands.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

EATER

NOVEMBER 21, 2022

Can an app promising discount, end-of-day goods make a dent in America’s food waste problem? Now, in a bid to reduce food waste, an app is using the appeal of cheap, unexpected food to motivate consumers to buy items restaurants would otherwise throw away. Lille Allen/Eater. Too Good To Go, which launched in 2015 in the U.K.

Waste 117

Waste Consumer Goods Food Truck Front of House 117

Restaurant Clicks

JANUARY 21, 2020

Follow our guide on How To Build Your Restaurant Brand and learn how to present the best version of your restaurant to your customers! Your restaurant’s brand is the sum of the public’s experience with your restaurant. Merchandise. There’s much more that goes into the restaurant experience than good food or cheap prices.

Social Media 78

Social Media Merchandise Consumer Goods Advertising 78

Modern Restaurant Management

APRIL 15, 2020

Engaging Customers During COVID-19. Take-out options – For restaurants unable to ramp up a delivery service or worried about the commission cut of food aggregators, takeout being the second best way to earn business is encouraging. Things to think about here are whether you are providing a COVID-sensitive pickup experience.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

iTab POS

FEBRUARY 5, 2019

Uniquely branding your restaurant is a way to attract and keep customers. Giving it character will attract your target customers, and make it known for the vibe it has. Write a mission statement and make it a personal journey so that your customers experience you in the time they spend there. Merchandise.

2019 45

2019 Loyalty Program Social Media Merchandise 45

BNG Point of Sale

JUNE 19, 2020

Our 2020 merchant systems work with most payment methods, including credit cards, debit cards, making it easy for customers to pay in a way that’s best for them, increasing your chance for a sale. Other examples of our mobile point of sale benefits include processing gift and loyalty cards, creating incentives for customers to buy.

Point of Sale 75

Point of Sale Mobile Ordering Merchandise POS 75

Apicbase

MARCH 17, 2023

They make it hard for food businesses to remain competitive and turn a healthy profit. Doing so will help you cut costs, serve customers more quickly, increase customer satisfaction, and improve profits. AI tools even allow you to automate core tasks like food preparation or production. At least, that is how it feels.

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

Restaurant Clicks

NOVEMBER 25, 2021

The chef customizes selections for your party for a luxurious experience. After a long shopping day at the Merchandise Mart, walk across the street to Bavette’s Bar and Boeuf, a French-inspired steakhouse serving classic favorites and modern flavors. If you have something to celebrate, check out the tasting menu. Order Online.

Serving 109

Serving Reservations Fine Dining Seasonal Menu 109

EATER

APRIL 25, 2023

On the road that leads to Santa Teresa (one of the most visited destinations in the country), dozens of food stands blanket the sidewalks with plastic tables, chairs, and signs advertising “caldosas here.” Fory Fay serves mayonnaise and ketchup sachets alongside caldosas, allowing customers to doctor the mix as they please.

Fine Dining 106

Fine Dining Back of House Point of Sale Merchandise 106

Future Food

SEPTEMBER 25, 2019

The Future of Commercial Catering - Customer Satisfaction and the Moment of Truth. Clients are now seeking to engage a caterer to deliver an F&B vison, a ‘food, beverage and hospitality experience’ and typically employ a competitive catering tender process to compare, judge and select a caterer that will deliver on that vison.

Catering 60

Catering Customer Experience Merchandise Workshop 60

Perfect Daily Grind

FEBRUARY 12, 2020

Besides a few Starbucks outlets which were considered quite expensive at the time, there were two Western food restaurants… that served basic espresso drinks… Most Chinese coffee consumers, however, were still drinking Nestle or Maxwell instant coffees on campuses, at their offices, and even at home”.

Marketing 138

Marketing Social Media Consumer Goods 2018 138

Touch Bistro

AUGUST 20, 2021

In an industry that’s so closely tied to fluctuations in the economy and consumer behavior, restaurants depend on customer loyalty for survival. If you’re looking for inspiration for how to structure your customer loyalty program, you’ve come to the right place. A restaurant loyalty program plays a major role in customer retention.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Customer Experience 52

EATER

OCTOBER 16, 2020

People didn’t believe COVID would affect our remote community in South Dakota, but my cafe can’t take that chance This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience.

Small Business 145

Small Business Online Ordering Leadership Merchandise 145

Deliverect

SEPTEMBER 23, 2019

The average food delivery platform user will look at several online shops before making their decision. Ultimately, you need to make sure your menu is cleverly marketed and optimized for food delivery channels - luckily, a Deliverect subscription can put you on the right track! Can you make enough profit selling this dish online?

Menu 68

Menu Marketing Online Ordering Delivery 68