Modern Restaurant Management

JULY 10, 2024

Among the reasons restaurants fail (poor location, inadequate marketing, lack of staff and inventory control, uninspired menu, unreasonable pricing), customer theft is rarely on the radar. And yet, the diner who walks out with your logo beer mug is damaging your restaurant’s bottom line.

Back of House 491

Back of House Fine Dining Take-out Social Media 491

The Rail

MARCH 25, 2025

By Jordan Hayes, Contributor Relocating a restaurant is a major event that offers an opportunity to rebrand, refresh, and create excitement among your customers. A well-planned announcement not only reassures loyal patrons but also attracts new customers eager to explore your new location.

Social Media 130

Social Media Email Marketing Customer Experience Events 130

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. So, for the first time, restaurant owners and marketers are able to see exactly what their customer’s buying journey looks like. Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

The Rail

NOVEMBER 29, 2023

By Nick DiMatteo, Fortyfivegames Bar and restaurant owners are constantly seeking ways to stay ahead of the curve when it comes to attracting and maintaining their customer base. It is not surprising that entertainment options are a crucial aspect of bars' success.

Entertainment 147

Entertainment Bar Equipment Sports 147

Modern Restaurant Management

OCTOBER 29, 2019

But what if I told you it is not the only place where you can find innovation, that if you go to the next food show and not find a product that dazzles you, that there are other channels to bring something new and different to your customers. Bringing customers value by reducing friction. Innovation Through Service.

Innovation 364

Innovation Menu Back of House Front of House 364

Future Food

JUNE 16, 2021

We used to get cash sales only, now the expectation is predominantly EFTPOS based physical transactions that are bolstered by a range of sales opportunities, including order/click & collect, vending, mobile concessions, elevated dining and beverage choices, a range of environments plus pre & post-game entertainment.

Sports 148

Sports Entertainment Hospitality Point of Sale 148

Lavu

JUNE 20, 2025

From AI-driven ordering systems to smart inventory tools and contactless dining experiences, today’s innovations are reshaping how restaurants operate, serve customers, and stay competitive. Chefs are experimenting with unique flavors and there are some wonderful technologies to look into.

Technology 78

Technology 2025 Online Ordering Fast Casual 78

7 Shifts

AUGUST 18, 2024

Opening and owning a bar is one of those unique life experiences; you have no idea what it will be like until you actually go for it. You're not only competing against many other bars but establishments offering entertainment, food, and drink. These elements need to work together to ensure your customers understand what you're about.

Bar 370

Bar License Email Marketing Customer Service 370

Modern Restaurant Management

MAY 30, 2025

In recent years, consumer behaviors have drastically changed to now preferring delivery services and an increased willingness to pay a premium for a seamless experience. The data revealed that 60 percent of consumers surveyed prefer human staff versus AI-managed customer support, despite the potential for increased service efficiency.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Social Hospitality: Restaurants

DECEMBER 1, 2019

Not to mention: you must always deliver a memorable experience for customers. This is true for everything processing reservations and orders, to marketing, to being able to deliver entertainment in your establishment. Inventory management software is also critical. Technologies for Entertainment.

Technology 195

Technology Website Management Entertainment Mobile Ordering 195

Modern Restaurant Management

DECEMBER 19, 2023

Building these relationships with customers is key to attracting new guests and fostering long-term brand loyalty across locations. Solutions that specifically targeted the guest experience, from ordering to payment to on- and offline interaction, took priority. – Christine Barone, President, Dutch Bros.

2023 294

2023 Front of House Customer Experience Customer Service 294

Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. Moreover, in the coming year, early access to novel menu additions is set to become a sought-after offering.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

Modern Restaurant Management

FEBRUARY 25, 2020

. “We’re thrilled to partner with Condado Tacos in the continued mission of creating dining experiences where uniqueness is celebrated,” said Chris Artinian, Managing Director at The Beekman Group. Customers still line up for Puritan ice cream, and crowd into booths for American comfort food and Greek classics.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

Modern Restaurant Management

DECEMBER 3, 2020

Prior to Fuzzy’s Taco Shop, Wescott’s experience included franchising and client-facing relationships where she focused on data-driven insights. "ezCater's platform provides effortless online ordering and exceptional customer service." Jessica Wescott. Spreading the Spirit of BBQ. Jamba by Blendid.

Franchise 414

Franchise Franchising Catering Online Ordering 414

The Rail

APRIL 4, 2023

You’re sharing an edible experience. alone, part of the equation is knowing where your customers spend their time. Show off table settings, bar inventory, cocktail mixing, and even “a day in the life of” your servers, bussers, hosts, cooks, and chefs. This is how you show them the colors and textures of your food.

Social Media 264

Social Media Front of House Advertising 2022 264

Modern Restaurant Management

MAY 12, 2020

While a limited number of Dunkin’ restaurants may still have foam cups in their inventory, the company’s distribution centers are no longer offering foam cups, making only the new, double-walled paper cups available to Dunkin’ U.S. ” SevenRooms Streamlines Payment Experience.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Modern Restaurant Management

JANUARY 17, 2020

“We’re honored and excited to have the support of Liquid 2 Ventures, an investor who can bring both financial capital and a wealth of experience to support our efforts to strategically grow Curry Up Now,” said Curry Up Now’s Co-Founder Amir Hosseini. cities. . "With Hattie Marie's Looks to Franchising.

Franchise 340

Franchise Franchising 2020 Leadership 340

EATER

NOVEMBER 12, 2021

In recent years, specialty grocery stores have been courting a different kind of customer — one who has an appetite for what’s cool and new, if not necessarily gourmet. Since the 1980s, the experience of food shopping in this country has been defined by volume. The traveling Pop Up Grocer acts as a showcase for up-and-coming brands.

Retail 260

Retail Consumer Goods Merchandise Online Ordering 260

Modern Restaurant Management

JUNE 1, 2020

It is all about perceived safety in the eye of the customer, so making sanitation standards transparent and talking about them to make customers feel safe becomes imperative.” These meal kits help the restaurants move unused food inventory, while blurring the lines between fast casual take-out and grocery ready-to-cook meals.

2020 324

2020 Food Safety Online Ordering Point of Sale 324

The Rail

MAY 15, 2024

They provide a hands-on experience that lets customers place their orders and enjoy quality eats at lower costs. It’s perfect for a quick bite, personal dining experience, or when guests are on the go. Let's talk about the advantages of counter service: Faster service and quicker turnover of tables/customers.

Fast Casual 130

Fast Casual Customer Service Customer Experience Fine Dining 130

7 Shifts

JULY 1, 2024

Since your main focus would be selling alcohol to your customers, you need to take a few extra steps. However, note that bar profit margins vary due to various factors like tax rates, licensing laws, customer demographics, and the cost of living in your area. It also helps to research your target customers' age and social status.

Bar 221

Bar License Food Supply Restaurant Law 221

The Rail

APRIL 4, 2024

These movers have extensive experience with commercial relocations and are well-equipped to move your bar fixtures and alcohol inventory safely. These movers have extensive experience with commercial relocations and are well-equipped to move your bar fixtures and alcohol inventory safely.

Bar 130

Bar Customer Experience Email Marketing Customer Service 130

A Wine Story

SEPTEMBER 8, 2020

This post covers the most salient points of the panel discussion titled: “Experience and Ease in E-Commerce.” Experience and Ease in E-Commerce Panel"- Wine Business Monthly Central Coast Insights. She spoke about developing a strategic format of building customer relationships online, just as one would in the physical world.

Webinar 157

Webinar Consumer Goods Online Ordering Social Media 157

Sling

DECEMBER 14, 2021

No, we’re not talking nationality, age, gender, experience, and the like (that’s more about diversity ). Artists are always ready to explore and experience something new. 16) Entertainer (ESFP). Entertainers live for the moment. Entertainers are people-oriented with well-developed common sense and practical skills.

Entertainment 148

Entertainment Communication Innovation Article 148

Restaurant Clicks

JANUARY 28, 2020

Attracting customers to your grand opening will kick off your future marketing strategies and begin growing your client base. . Use these grand opening ideas to plan how to draw in customers, but be sure to thoroughly plan so that the event runs smoothly! . Use Live Entertainment. Use Live Entertainment.

Social Media 78

Social Media Entertainment Influencer Customer Experience 78

Bar and Restaurant Coach

SEPTEMBER 13, 2019

A handful of viewers who watch these “save my store” shows will be able to see through the drama-soaked episodes and learn from a common thread: That most businesses in the hospitality industry run into trouble when they don’t focus on (to name a few): liquor inventory control. customer service excellence. entertainment.

Bar 77

Bar Audits Coaching Inventory 77

Xtra Chef

APRIL 15, 2020

One such video showcases some of the ways a fine dining seafood restaurant in Alabama was following some COVID response restaurant best practices on how to maximize their inventory and make the most of a tough situation. Customers can get lobster, octopus, and wagyu ribeye delivered by Ardyn staff wearing bunny masks.

Fine Dining 85

Fine Dining Tip Distribution Seasonal Menu Restaurant Law 85

Restaurant Clicks

SEPTEMBER 30, 2021

Because of that prestigious award, you know that you are walking into fine dining and an unforgettable experience. One of Kato’s many gifts to Momotaro is his ability to incorporate a Takumi grilling experience on a robata using Japanese white charcoal called Sumi. Therefore, it is essential to stop in often to check out the inventory!

Fine Dining 132

Fine Dining Reservations Dine-in Online Ordering 132

Foodable

APRIL 30, 2020

In this episode of The Barron Report, host Paul Barron and Jon Taffer, executive producer and host of Bar Rescue , creatively strategize innovative ideas to save the bar and entertainment industry post COVID-19. Services such as Sky Tab will allow for the application of off-premise delivery within minutes.

Guest Recovery 72

Guest Recovery Kitchen Safety Food Safety FOH 72

Bingage

NOVEMBER 18, 2019

This is a great time to come above all the daily restaurant task like ordering and cooking the same food and serving the favourite dish of customers. Approaching a customer for infrequent products can be tough but can be easily achieved with combo offers. It confuses customers and they not even show interest. Promote via SMS.

Loyalty Program 81

Loyalty Program Social Media Email Marketing Advertising 81

Foodable

MAY 25, 2020

In this episode, we talk with Peter Thornhill, chef and associate director of culinary R&D, and Jessica Bograd, chef and director of culinary R&D, both from CSSI Marketing + Culinary , dive into innovative ways in which brands can tactfully elevate the takeout experience. Packaging is going to be key,” exclaims Bograd.

Innovation 59

Innovation Customer Experience License Hospitality 59

Sling

JULY 1, 2023

Why will customers keep coming back after their first visit? Look for spaces near other popular restaurants, transportation hubs, or entertainment venues. It should feature high-quality dishes that customers will love and find unique. A massive menu may not be the best idea, as it might lead to unused or spoiled inventory.

Fine Dining 78

Fine Dining Cash Management Restaurant Law Consumer Goods 78

Touch Bistro

JULY 26, 2021

It involves testing new recipes, training staff on the recipes, ordering inventory and equipment, and printing new menus. Conduct market research – ask customers what they want specials they would want to see on the menu and what kinds of coupons would entice them to come in. Not sure what to serve? Wear White Party.

Specials 99

Specials 2021 Seasonal Menu Customer Service 99

Restaurant365

OCTOBER 27, 2021

I didn’t even have email until I got to college, so I had almost no experience with computers and technology, but I was interested in business and knew computers were going to be a major part of business life. We spent about a month developing it, and I was sure customers would love it because it was ‘so cool’.

Waste 78

Waste Food Online Ordering Leadership 78

Focus POS

OCTOBER 7, 2019

Tablet point of sale software takes that improvement to the next level, giving you the capabilities to enhance the customer experience and streamline your operations. Kitchen staff can start preparing drink and appetizer orders before customers have even finished ordering their entrées. Increased Efficiency, Accuracy, and Sales.

Point of Sale 76

Point of Sale Mobile Ordering POS Back of House 76

Clover - Restaurants

SEPTEMBER 19, 2024

You may already have experimented with seasonal or novel drink offerings–or with including mocktails on your menu. Alcohol-conscious customers can still join in the fun While the majority of adults in the US drink occasionally, the number of Americans trying to drink less is on the rise. READ: How to conduct alcohol server training 2.

Bar 52

Bar Menu Back of House Customer Experience 52