Modern Restaurant Management

JANUARY 3, 2024

We will discuss how to build customer communication and what aspects to prioritize to make your establishment stand out and thrive. Trend One: Offering Ready-Made Solutions for Customers In today’s world, restaurant operators face guest attention deficit. The picture becomes part of the user experience shared by the guest.

2024 204

2024 Social Media Customer Experience Events 204

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

OCTOBER 11, 2022

For the past several years—and especially since the pandemic—restaurant brands have focused on enhancing digital experiences that allow them to offer more off-premise options and streamline operations to address staff shortages. Dutch Bros: Empowering the customer to personalize their experience.

Social Media 201

Social Media Email Marketing Customer Experience Communication 201

Modern Restaurant Management

NOVEMBER 2, 2023

By the end of the book, readers will know how to protect themselves (and their customers). Shaw is a food safety specialist, podcaster, founder of Savvy Food Safety, co-founder of My Trusted Source, and an entrepreneur, author, and speaker who spent 30+ years working in the foodservice industry. Training and education are imperative.

Kitchen Safety 185

Kitchen Safety Food Safety Allergens Employee Relations 185

7 Shifts

JANUARY 23, 2020

Educate yourself If there’s one thing to know when opening a new business—especially a new restaurant—it’s that there’s no such thing as “too much research.” Educating yourself and thoroughly researching every aspect of your new restaurant and your local landscape is only going to help you with fleshing out your plan. Katy, Cartago.

2020 335

2020 Hiring Cash Management Education 335

Modern Restaurant Management

JANUARY 15, 2024

Provide choices for your customers, including garlic parm and mango habanero, or better yet, create your own wing sauce. Many consumers are leaning towards locally sourced products and homemade food items, so a housemade sauce is sure to impress. Everyone loves a good Buffalo wing, but don’t let that flavor be your only option.

Food Supply 198

Food Supply Point of Sale Back of House Inventory 198

Perfect Daily Grind

JUNE 2, 2023

The ten-times concentrated coffee is made with shade-grown Bourbon sourced from the Salvadoran highlands. Roasters who buy three or more Crown Jewels boxes sourced from East Africa can save US $10 per box with the code: CJ10EA. Specialty Coffee Association Educator Summit takes place in Busan, South Korea. Take a look.

2023 127

2023 Education Workshop 2024 127

7 Shifts

AUGUST 15, 2022

Walk the interviewer through your experience working in restaurants, the roles you've held and your responsibilities. If this is your first restaurant job, explain how other jobs and experiences lead you to your interest in the industry. Can you tell me about a time when you had to deal with a difficult customer? How to Answer.

Customer Experience 398

Customer Experience Website Management Hiring Back of House 398

7 Shifts

JANUARY 7, 2020

An engaged staff is crucial for smooth operations, satisfied customers, a strong workplace culture, and high profits. They believe in what they do and therefore bring in higher profits by treating customers better and upselling. Fortunately, we have extensive experience with restaurant employee engagement.

Employee Relations 349

Employee Relations FOH BOH Certification 349

Modern Restaurant Management

JANUARY 2, 2024

And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences. Using LPR, restaurant staff can link an order to a customer's car and use it as an identification to deliver their order once ready.

2024 190

2024 Fast Casual Insurance Food Safety 190

Kounta

SEPTEMBER 17, 2019

If you’re new to the coffee world, knowing where to start when it comes to sourcing the best coffee for your cafe can be daunting. It’s safe to say that a cafe’s success can come down to the quality of the coffee they serve, so it pays to do some due diligence before you take a leap sourcing a particular type or brand of coffee.

Sourcing 66

Sourcing Customer Experience Consumer Goods Take-out 66

Perfect Daily Grind

AUGUST 10, 2020

This provides customers with something easy and consistent when they come in for their daily cup. This means that they source their coffees from a variety of different roasters. You may also like Five Practical Ways To Introduce Customers To Specialty Coffee. Why Should You Offer Customers A Guest Coffee?

Café 148

Café Customer Experience Back of House Customer Service 148

7 Shifts

SEPTEMBER 15, 2021

There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. Suggestive selling is a sales tactic that encourages guests to order something that is different from what they had planned to order or usually order in an effort to increase the check size and make their experience better.

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

Modern Restaurant Management

DECEMBER 21, 2023

BrewLogix sees consumers of craft beverages moving from a “consumption creates the experience” mindset to an “experience creates consumption” mindset. They look for experiences that include craft beverages rather than viewing consumption as the end game. Craft beverage consumers have evolved.

2023 120

2023 2024 Insurance Employee Relations 120

Sante

JUNE 9, 2020

As the country faces the challenges brought on by COVID-19, two food service industry leaders join forces to revolutionize the dining experience with an innovative sous vide solution. Sous vide provides a consistent safe dining experience that is healthier than other cooking methods that must add more fat to the preparation process.

Kitchen Safety 130

Kitchen Safety Education Hotels Food Safety 130

Cheetah

FEBRUARY 19, 2022

And finally, their menu is easily understood with educational nutrition facts at the forefront. No matter what type of restaurant you own, you’ll have to keep up with the demands of your customers. Eating here is not only a nourishing experience, but an educational one as well. Simple Ingredients, Happy Customers.

Menu 144

Menu Seasonal Menu Franchise Franchising 144

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. And while our business has evolved over the past decade, so have our customers. The top items paired with ibuprofen included Cheesesteaks, Cognac, Nacho Fries, Bacon Egg and Cheese, and Cold Brew!

2024 152

2024 2023 Food Order 2013 152

Modern Restaurant Management

OCTOBER 20, 2021

Offering a safe and enjoyable outdoor dining experience requires careful planning. Here are a few outdoor dining tips to ensure that you are providing the best experience possible to your patrons. As with indoor dining, the outdoor dining should be adequately illuminated to ensure customers and employees can safely navigate the area.

Outdoor 183

Outdoor Insurance Dine-in Customer Experience 183

The Restaurant Times

JUNE 27, 2023

By harnessing this data, businesses can enhance their operations and elevate the overall customer experience. Tracking customer data, including visit frequency, ordering preferences, and feedback, provides valuable insights for delivering exceptional experiences.

Customer Experience 98

Customer Experience Hospitality Technology Food Supply 98

Perfect Daily Grind

JANUARY 25, 2023

A coffee-specific content creator is likely to focus more on educating consumers,” he says. BIGFACE also purchased more than 1,000lbs of the highest-scoring coffee at Cup of Excellence El Salvador in 2021 – showing that some of these brands also have a growing interest in sourcing higher-quality coffee. How do YouTubers sell coffee?

Social Media 169

Social Media Merchandise Influencer Certification 169

Modern Restaurant Management

OCTOBER 25, 2022

At that point, the customer has unwittingly given up their payment information to a criminal. What can restaurants do to protect themselves and their customers? Any new technology adopted by businesses to improve the customer experience will also capture the attention of fraudsters looking for ways to exploit it for monetary gain.

Online Ordering 184

Online Ordering Website Management Social Media Mobile Ordering 184

EATER

MARCH 27, 2024

The common pan sobao experience today is enriched, bleached flour mixed with vegetable shortening, tons of sugar, tons of leavening agents so the bread grows quickly. According to lawyer-turned-baker Carlos Ruiz, many customers prioritized convenience over quality when he opened El Horno de Pane in the Hato Rey district of San Juan in 2016.

Workshop 116

Workshop Food Supply 2016 Point of Sale 116

Modern Restaurant Management

MAY 21, 2021

As an owner or manager, you’re already well aware that your team and your customers are the lifeblood of your enterprise. Considering your customers as part of your team may be an even more constructive approach. Just like your team, you need to engage with your customers. Build a Community for Your Brand.

Social Media 199

Social Media Customer Experience Email Marketing Online Ordering 199

Culinary Cues

APRIL 15, 2020

That restaurant experience set the stage. [] RESTAURANTS ARE THE PORTAL FOR ENTREPRENEURSHIP. To the chef – the canvas is their plate and to the restaurateur it is the art of hospitality, making customers feel welcome and special.

Travel 365

Travel Small Business Point of Sale Back of House 365

EATER

JANUARY 12, 2023

Andrew Woodley/Education Images/Universal Images Group via Getty Images. There, she learned how to cook, paying special attention to how the chefs sourced their ingredients. “We We sourced as much local food as possible. In some cases, that’s because customers don’t know to look for local spices. said Scommegna.

Education 98

Education Hotels Back of House Sourcing 98

7 Shifts

MAY 31, 2021

With this efficiency, staff knows exactly what to do and when to do it, and guests enjoy a delightful experience with your brand. Tables and surfaces need to be cleaned frequently so customers don't have to wait too long (and can feel safe when dining at your restaurant). Customer Service. Service Model.

Operations 363

Operations Inventory Hiring Customer Service 363

Perfect Daily Grind

JUNE 6, 2023

Sourcing coffee for the World Coffee Championships is a lengthy process in itself, but another pertinent question remains: how much do competition coffees cost? You may also like our article on how competitors source coffee for the World Barista Championship. How do WCC competitors source their coffees?

2022 128

2022 Sourcing Coaching Pricing 128

Perfect Daily Grind

APRIL 23, 2023

However, at the same time, a director of coffee is usually also in charge of sourcing and purchasing green coffee, as well as staff training and team leadership. Head roasters can also consider green coffee buying, which primarily focuses on sourcing and buying green coffee. Another similar role to this is production manager.

Equipment 148

Equipment Education Sourcing Employee Relations 148

Open for Business

NOVEMBER 21, 2022

In many cases, mentors have more experience or are older than you. Often these local groups offer educational events you can attend in person. In addition to education, including technology education, you’ll gain the opportunity to become an advocate for the industry and access to other services. Nation’s Restaurant News.

Technology 78

Technology Social Media Education Webinar 78

Perfect Daily Grind

MARCH 31, 2023

However, the study found that people who smoke are unlikely to experience these effects. Wed, 29 Mar SEB Professional opens Experience Centre in Geislingen an der Steige, Germany. The Experience Centre also features an auditorium and training centre. Survey results will be used to develop further SCA educational content.

2023 136

2023 Sustainability Education Agriculture 136

Perfect Daily Grind

MARCH 20, 2023

Company websites must be user-friendly, otherwise customers may look elsewhere to purchase their goods. For roasters, selling coffee (as well as brewers and coffee equipment) online can help to educate less-informed consumers in a constructive way. This is so it’s not a blind guess of which coffees they’re purchasing. “We

Point of Sale 141

Point of Sale Consumer Goods Online Ordering Customer Service 141

Culinary Cues

JUNE 16, 2020

You remember – just a few months ago – dining out was a source of entertainment, chefs were careerists worth admiring, a restaurant meal was a reward, and a chance to clink glasses with friends was something to truly look forward to. What was it about that previous experience that brought excitement into their lives?

Social Media 285

Social Media Entertainment Email Marketing Customer Experience 285

Lavu

NOVEMBER 17, 2023

Aggressive marketing with loyalty programs and limited-time offers drives customer traffic and increases sales. Despite industry challenges, efficient operations and customer engagement help fast-food chains thrive. Unique and trendy menu items, excellent customer service, and technology integration help attract and retain customers.

Fast Casual 123

Fast Casual Fine Dining Food Truck Loyalty Program 123

Ken Burgin

FEBRUARY 13, 2024

Applicants may wonder about the restaurant’s culinary direction, commitment to sustainability, sourcing ingredients, and how innovation is balanced with tradition in the kitchen. Chefs may wish to know how much freedom they have to contribute ideas, experiment with dishes, and have a say in menu development.

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

MBB Hospitality

NOVEMBER 28, 2023

Implementing customer feedback systems and keeping a close eye on industry trends can position your restaurant to pivot effectively when necessary. Robust Restaurant Marketing Effective marketing goes beyond mere exposure; it’s about creating an emotional connection with your customers.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

Modern Restaurant Management

DECEMBER 14, 2021

Our company welcomes technology that will help our team members maximize time and efficiency and make their jobs more doable and enjoyable, creating a better experience for them and customers alike. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 184

2022 Food Supply Mobile Ordering Customer Experience 184

Modern Restaurant Management

NOVEMBER 11, 2020

Health food, eating local and personalized experiences. People will also prefer locally sourced foods that represent the area of the restaurant. Drinks Education is a Hit. Due to the newfound knowledge from wine education courses during quarantine, consumers are looking for diversity in their wines and products.

2021 186

2021 Outdoor Hotels Beverage 186