Modern Restaurant Management

JANUARY 15, 2024

Play The Field : Some Super Bowl viewers prefer to watch the game in the comfort of their own homes, but that doesn’t mean you should lose out on sales. Everyone loves a good Buffalo wing, but don’t let that flavor be your only option. Is inflation still driving wing prices?

Food Supply 203

Food Supply Point of Sale Back of House Inventory 203

Perfect Daily Grind

MARCH 20, 2023

Between 2014 and 2021, global ecommerce sales grew by over 269%. To learn more about the rise of ecommerce in coffee, I spoke with Jolene Zehnder, Director of Sales and Operations at Mercon Specialty , Craig Russell, Managing Director and President of Mercon Specialty, and CEO of Bean Box , Matthew Berk.

Point of Sale 141

Point of Sale Consumer Goods Online Ordering Customer Service 141

Modern Restaurant Management

DECEMBER 20, 2023

As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. . Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Here are some of their insights. Click here for the first part.

2023 192

2023 Loyalty Program Mobile Ordering Consumer Goods 192

Modern Restaurant Management

AUGUST 25, 2020

In this article, we discuss how restaurant design is changing as a result of the COVID-19 pandemic and highlight how we must rethink the consumer-facing footprint to make the restaurant experience more sustainable and bolster consumer confidence. Good mechanical design starts with ventilation, filtration and proper airflow relation.

Design 209

Design Guest Recovery Consumer Goods Fine Dining 209

Perfect Daily Grind

APRIL 4, 2023

It’s fair to say that many specialty coffee brands base their marketing strategies around the idea that coffee consumers want to be more connected to farmers. And while many coffee businesses believe that consumers also want to know the same information, is this really an accurate assumption? But why is this?

Consumer Goods 144

Consumer Goods Sustainability Email Marketing Café 144

7 Shifts

DECEMBER 3, 2019

Step 2: Consult With Other Multi-Location Franchisees While all of your numbers and data may point to expanding your franchise, there are details and stories about expansion that numbers can’t always tell you. The people have spoken, and your restaurant franchise is a winner. Here are some of the questions you should ask yourself.

Franchise 368

Franchise Franchising Audits Point of Sale 368

Modern Restaurant Management

JUNE 15, 2021

While what consumers eat won’t change, post-COVID-19, how they will get it will. By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. Besides, consumers are already thinking digital first.

Technology 199

Technology Loyalty Program Front of House Online Ordering 199

7 Shifts

SEPTEMBER 16, 2021

Managing multiple restaurant locations is a good challenge to have. Consumers at-large prefer independent restaurants to chains, so diversifying the types of restaurants under your management can give diners more of what they love. But to be clear, multi-location restaurant management is challenging. Table of Contents.

Management 370

Management Management Document Hiring 370

Modern Restaurant Management

MARCH 11, 2022

The increased cost of goods due to supply chain issues and economic inflation is causing brands to look for other ways to increase margins. In addition to cost savings, there is plentiful evidence that consumers prefer online ordering and will select dining brands based on the ease of that experience. Appeal to Mobile Gamers.

2022 204

2022 Marketing Fast Casual Mobile Ordering 204

Modern Restaurant Management

MAY 17, 2023

As one of the largest generations of consumers, they continually influence the ways restaurants innovate, and there are identifiable characteristics that differentiate Gen Z consumers from their older counterparts. Born between 1997 and 2012, Generation Z is a demographic known for being tech-savvy and socially conscious.

Loyalty Program 186

Loyalty Program Mobile Ordering Social Media Customer Experience 186

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

JUNE 27, 2023

While consumers still love restaurants, economic headwinds are forcing many to cut back on discretionary spending, and restaurants are experiencing higher prices across the board for line items that include food, labor, utilities and occupancy. This year could be a tough one for many restaurant operators.

Operations 106

Operations Consumer Goods Point of Sale Seating 106

Modern Restaurant Management

JUNE 10, 2021

The choices restaurants make today on how to invest in marketing and leverage various food sales channels will have profound impacts for years to come. Today we will take a look at how disintermediation of the guest has impacted hotels, airlines, real estate, movies, and consumer packaged goods.

Airlines 193

Airlines Point of Sale Consumer Goods Hotels 193

Modern Restaurant Management

AUGUST 22, 2023

Social media analysis : Social media analysis, and other forms of basic analysis, are potentially good applications of AI. This might include correlation of social media posts, to reviews, to point of sale metrics. While it’s promising, it’s not the magic bullet to increase your revenue in 2023.

Marketing 167

Marketing Social Media Point of Sale Customer Service 167

Modern Restaurant Management

MARCH 8, 2024

Caught me on a good day…On average, guests tend to be the stingiest when tipping on Sundays and the most generous on Thursdays. In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Total tips averaged 18.9 percent.

Catering 98

Catering 2024 2023 Guest Recovery 98

Lavu

NOVEMBER 17, 2023

Profit margin is a key metric, especially pivotal in restaurant sales, that calculates the percentage of revenue left as profit after covering expenses. This, in turn, can significantly increase your sales and enhance profit margins, pointing towards areas of strength and potential areas for improvement.

Fast Casual 123

Fast Casual Fine Dining Food Truck Loyalty Program 123

Modern Restaurant Management

NOVEMBER 2, 2023

Shaw is a food safety specialist, podcaster, founder of Savvy Food Safety, co-founder of My Trusted Source, and an entrepreneur, author, and speaker who spent 30+ years working in the foodservice industry. For future sanitarians, I want them to understand that there will be both good and challenging days, but each one holds valuable lessons.

Kitchen Safety 186

Kitchen Safety Food Safety Allergens Employee Relations 186

Modern Restaurant Management

AUGUST 19, 2020

For BevAlc buyers, price point as a function of quality, although always important, will become crucial over the coming months and years. Finding the right balance of what local guests want, at the maximum price point and minimal cost could be the difference between surviving and closing the doors. The first important factor is margin.

Cash Management 227

Cash Management Point of Sale Consumer Goods Small Business 227

Modern Restaurant Management

DECEMBER 21, 2022

Having a single supplier and point of support for all the store technology and payment processing functions also reduces administrative burden and risk. Having a single supplier and point of support for all the store technology and payment processing functions also reduces administrative burden and risk.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

EATER

APRIL 5, 2024

But in the past few weeks, the terms “chili crunch” and “chile crunch,” a variation on chile crisp, has become the subject of an escalating brawl between Momofuku Goods, the grocery arm of David Chang’s empire, and small independent companies using those names, The Guardian first reported.

2023 132

2023 Restaurant Law License Social Media 132

The Restaurant Group

NOVEMBER 24, 2022

Geo-Targeted Advertising Geo-targeted advertising involves only showing ads in regions where potential consumers are located. Restaurant businesses can use targeted marketing to create a stronger relationship with loyal consumers and increase their market share. This strategy also improves their marketing and advertising ROI.

2023 88

2023 Consumer Goods Advertising Point of Sale 88

Ken Burgin

JULY 23, 2023

Give answers that appeal to a restaurateur or accountant with fairly sophisticated financial understanding and good analytical skills.’ Contribution Margin Analysis: By determining each item’s contribution margin (selling price less variable cost), the Interpreter can help identify which items bring the most marginal profit per sale.

Menu 113

Menu Seasonal Menu Point of Sale Pricing 113

Modern Restaurant Management

MAY 5, 2022

While high stock prices of crypto companies like Bitcoin grab headlines, they are gaining traction with consumers since blockchain technology helps make transactions easier without needing an intermediary such as a bank or credit card company. Application of Blockchain in the Food Industry. Examples of Crypto Restaurants in the US.

Serving 184

Serving Loyalty Program Food Supply Point of Sale 184

Perfect Daily Grind

JUNE 21, 2022

Good coffee has become a competitive advantage for airlines, as well as an opportunity to represent local brands. While a coffee drinker who’s just looking for a warm beverage and a caffeine kick might not mind this, consumers who are looking for a more nuanced, complex cup will find it frustrating. The altitude. The brewing.

Airlines 138

Airlines Consumer Goods Travel Sustainability 138

EATER

MARCH 27, 2024

Rafael Ruiz Mederos After decades of industrialized baked goods, Puerto Rico welcomes a generation of bakeries redefining the island’s traditions with local ingredients and global techniques Soft, doughy pan sobao is ubiquitous in Puerto Rico. José Rodriguez piping local herb cream cheese for his smoked salmon cups at Levain Artisan Breads.

Workshop 109

Workshop Food Supply 2016 Point of Sale 109

Modern Restaurant Management

DECEMBER 19, 2023

This year has shown us that the demand for drive-thru is growing, and continues to meet consumer demands with quick, efficient, and convenient service. In 2023, we experienced unprecedented shifts in consumer behavior amidst broader macroeconomic conditions like inflation. Here are some of their insights. – Joe Hand Jr.,

2023 114

2023 Front of House Customer Experience Customer Service 114

Perfect Daily Grind

MAY 10, 2023

points at last year’s CoE Ethiopia. With several blends also available in the range, this certainly broadens the scope of consumers interested in these coffees – as well as having a range of price points. Last week, as part of a collaboration with musician The Weeknd, Blue Bottle Coffee announced its new Samra Origins range.

Point of Sale 138

Point of Sale 2006 2023 Advertising 138

Modern Restaurant Management

MAY 5, 2021

More than 9,500 consumers were polled for the study , which ranks the brands on three factors –consumers’ satisfaction levels with their most recent visit, their likelihood to return to the brand soon, and their trust in the brand. Since COVID, the dynamics of consumer decision making have changed.

2021 190

2021 Loyalty Program Coupons Fast Casual 190

Apicbase

APRIL 5, 2024

The most helpful inventory management systems integrate with your POS system to automatically update stock levels with every sale, ensuring accurate inventory data. But automation in food service is much more than that. 100% of restaurant owners said automation improved their businesses. What Is Restaurant Automation?

Back of House 52

Back of House Front of House BOH Point of Sale 52

The Rail

MARCH 27, 2024

By Emma Carter, Contributor The 2024 National Restaurant Association report shows that sales are up and restaurants are hiring. However, labor and food costs have gone up and consumers have become more value-conscious. Servers who are good at upselling can share their tips and tricks with others.

Email Marketing 52

Email Marketing 2024 Point of Sale Seasonal Menu 52

Deliverect

DECEMBER 27, 2020

Consumers wanted - and today crave - a convenient way to access goods and services from the comfort of their home. Consumers wanted - and today crave - a convenient way to access goods and services from the comfort of their home. And in today’s digital-first world, consumers want to order from anywhere, at any time.

Online Ordering 120

Online Ordering Ordering Point of Sale Mobile Ordering 120

Modern Restaurant Management

AUGUST 31, 2023

An increase in sales. Here are some ways: Ask your marketing and sales team. Your restaurant marketing and sales teams will always know what selling points your customers respond to best. You can leverage the expertise of a consumer PR agency to help you with this. It will also boost your restaurant's presence.

Social Media 128

Social Media Email Marketing Influencer Events 128

Modern Restaurant Management

APRIL 14, 2022

While distinct differences exist, here are some key best practices both can leverage to address growing consumer demands. Retailers have always guided customers to products, and navigation is fundamental to good store design. In line at Dunkin’, you can pick up mugs, keychains and shirts along with a French cruller and coffee.

Retail 186

Retail Customer Experience Online Ordering Point of Sale 186

Apicbase

MARCH 28, 2024

That means you are collaborating with multiple stakeholders who each have their own data points to focus on. All come with their own data sets and metrics – food cost, inventory variance, sales numbers, the list goes on. But with so many kitchen management systems vying for your attention, you need to narrow down the options.

Management 52

Management Management Point of Sale Kitchen Safety 52

7 Shifts

MARCH 30, 2022

The National Restaurant Association projects restaurant sales will hit $898 billion this year -more than $200 billion more than in 2021. Neon signage has been in style for decades for good reason - it just looks cool. For your restaurant, that means competition. How will you be getting more diners to eat your food this year?

Advertising 370

Advertising 2022 Social Media Email Marketing 370

Modern Restaurant Management

JULY 20, 2021

Since morning meal visits are habitual, recovery for this daypart will depend on consumers returning to workplaces and schools. The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

EATER

MAY 24, 2023

We’re at the point where we can all admit it’s good. In fact, its lack of quality is often the point, a grand embrace of the lowbrow and cheap that is the cornerstone of so much comfort food. I’m sourcing bread from bakeries and I’m hand-whisking my own sauces and slow-cooking my meats for my grilled cheeses.

Uniforms 119

Uniforms Point of Sale Food Safety Consumer Goods 119