Goliath Consulting

APRIL 17, 2024

Brewers have pushed boundaries with unconventional ingredients and innovative techniques while fostering community engagement through digital platforms and collaborative partnerships. One important trend is the continued rise of experimentation and innovation. Magazine describes this phenomenon as “ too much of a good thing.”

Brewery 78

Brewery Consumer Goods Magazine Innovation 78

Modern Restaurant Management

OCTOBER 11, 2023

You wouldn’t be alone; well-known brands including Prezzo, Itsu and Côte Brasserie have all made the decision to go card-only for good as a means to reduce costs and speed up customer service. This technology offers consumers an effortless option for payment and identity verification by simply holding their hand over a scanner.

Technology 204

Technology Mobile Ordering Consumer Goods 2025 204

Modern Restaurant Management

MARCH 21, 2024

As we head into 2024, all eyes are on the Federal Reserve as interest rates hold the key to employment and the consumer spending fueling the small business economy. It also means a marginal improvement in spending power for consumers driven by moderate wage growth and strong overall employment numbers.

2024 180

2024 2023 Small Business Food Truck 180

Modern Restaurant Management

OCTOBER 26, 2023

With the rise of on-demand delivery and easy-to-use checkout technology driving consumer demand for quick service, restaurant operators are implementing modern payment solutions that provide a more seamless and customer-friendly dining experience ahead of the busy holiday shopping season. remain eager to dine out.

Customer Experience 190

Customer Experience Loyalty Program Mobile Ordering Point of Sale 190

Modern Restaurant Management

SEPTEMBER 17, 2022

Beyond Basic Balancers : The team found many cocktails that were made using an innovative variety of methods or modifiers to balance the drink or add layers of flavor. There is also a growing trend in wines priced to sell with good value in either BTG or by-the-bottle formats to drive more orders and not just high margins.

Guest Recovery 190

Guest Recovery Consumer Goods Hotels Beverage 190

Modern Restaurant Management

MAY 8, 2023

Diners Are Financially Squeezed Economic pressure has consumers trading down in terms of where they are spending their dining dollars. Savvy restaurant franchisees should be looking at fast casual brands to meet this consumer where they are. You can deliver a superior product at the speed consumers want – in good times and bad.

Fast Casual 165

Fast Casual Casual Operations Consumer Goods 165

Modern Restaurant Management

NOVEMBER 11, 2021

Operators need to consider what it takes to accomplish their topline revenue goals in parallel with cost control and waste elimination, ensuring they consistently deliver a high-quality food product to the end consumer that is predictable and traceable. Tracking Supply Chain Flow. Creating a Singular Journey.

Supplies 218

Supplies Management Management Food Supply 218

Modern Restaurant Management

NOVEMBER 7, 2022

As inflation continues to pummel businesses and consumers, QSRs are searching for ways to make their menus work harder. At the same time, consumers are looking for ways to stretch their dollars. While it is reassuring to understand consumers’ potential breaking point, the formula for price increases is nuanced.

Pricing 204

Pricing Loyalty Program Point of Sale 2023 204

7 Shifts

FEBRUARY 18, 2021

We're seeing some good signs of life in terms of. Consumer behavior has been changed forever around their inclination to go out and dine in and patronize those restaurants, that's something that we'll have to see how will that change shift back or meet somewhere in the middle between the way things used to be.

Technology 370

Technology Back of House Consumer Goods Online Ordering 370

Modern Restaurant Management

OCTOBER 16, 2023

With those stats in mind, Causeway Solutions conducted consumer research* on today’s dining trends compared to our research over the past few years. By 2021 we asked the question a little differently and found 22 percent of consumers said they were currently eating out but 16 percent still said they would not until the pandemic ended.

Fast Casual 213

Fast Casual Fine Dining 2023 Casual 213

Modern Restaurant Management

MARCH 15, 2023

Sixty-five percent of consumers say dynamic pricing would make the decision of where and when to eat more difficult; 63 percent say it would make it harder to budget their restaurant spending. Dynamic pricing is ill-suited to the restaurant industry because consumers’ biological and financial preferences around food–i.e.,

Pricing 199

Pricing Consumer Goods Customer Experience Food Order 199

EATER

FEBRUARY 27, 2024

The company has not yet announced further details on exactly how dynamic pricing will impact consumers, though it hopes that the new menu boards will “drive immediate benefits to order accuracy, improve crew experience and sales growth from upselling and consistent merchandising execution,” Tanner said on an earnings call. restaurants.”

Pricing 134

Pricing Food Loyalty Program 2025 134

Modern Restaurant Management

DECEMBER 16, 2022

During the pandemic, quick-service restaurants (QSRs) were forced to innovate if they wanted to succeed. That meant streamlining their operations – and consumers quickly got on board. It’s a good way for restaurant owners to boost sales without raising prices, increasing capacity, or buying more equipment.

Customer Service 225

Customer Service Customer Experience Consumer Goods Food Safety 225

Modern Restaurant Management

OCTOBER 26, 2022

While using credit cards is a convenience for consumers, this form of payment represents a major cost center for restaurants. Although these fees can be a growth inhibitor, innovative credit card processing software, services and solutions can help drive growth and mitigate the impact of rising interchange fees. billion in fees.

Consumer Goods 180

Consumer Goods Restaurant Law Audits Customer Service 180

Foodable

AUGUST 3, 2020

This month, in partnership with Branded Strategic Hospitality and Rever Networks, Foodable is hosting a forum on the future of restaurant and hospitality businesses, showcasing thought leaders, brands, and innovators who are already shaping the next foodservice revolution. Food tech innovations.

Innovation 52

Innovation Events 2050 Food 52

Modern Restaurant Management

JUNE 8, 2021

Embracing Innovation. The good news is that many of the technological developments needed to promote accessibility have already been implemented across the industry to improve other aspects of the business such as boosting sales and complying with new contactless methods of service. How AI Can Advance Inclusivity. billion in 2027.

Technology 224

Technology Innovation Restaurant Law Customer Service 224

Modern Restaurant Management

MAY 10, 2021

As a leader of the brand, McGowan explained they started innovating. “We leaned into what we’re good at and what consumers want,” McGowan said. Experiential dining is the topic in this episode of The Main Course as host Barbara Castiglia spoke with Barry McGowan, CEO of Fogo de Chão.

Consumer Goods 204

Consumer Goods Customer Service Customer Experience Innovation 204

Modern Restaurant Management

APRIL 30, 2021

Because the COVID-19 pandemic has only increased the demand for washroom cleanliness, restaurants should now carefully consider how to meet or exceed heightened consumer expectations around restroom hygiene before offering full-capacity indoor dining. Look for innovations in restroom hygiene. Restaurant Restrooms Post-Pandemic.

Consumer Goods 203

Consumer Goods Sustainability Customer Service Innovation 203

Modern Restaurant Management

DECEMBER 29, 2022

Partly driven by labor, but also folks just looking to innovate. If it helps you scale, it might be a good solution for some brands.” A likely recession in 2023 is already leading consumers to cut back on restaurant spending. I have not yet seen it get the traction I think it will over the next 12 months.

2023 213

2023 Technology Back of House Customer Experience 213

Modern Restaurant Management

JANUARY 23, 2024

I’m not surprised that this decision was made, as it’s become more important now, more than ever before, to meet the ever-changing needs of consumers. Big changes are happening in modernization, innovation, food technology, and more, and if you’re not adapting, you simply won’t make it.

Leadership 101

Leadership Consumer Goods Customer Experience Franchise 101

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

JUNE 18, 2020

Alongside these qualities, the short-term future at least will require new levels of innovation, creativity, flexibility, commitment, humanity and sensitivity. The good news is that, as a restaurant owner, you've probably had to build up your reserves of these qualities already. Innovation.

Marketing 227

Marketing Social Media Email Marketing Innovation 227

Modern Restaurant Management

JANUARY 13, 2021

And, based on our recent survey of 830 US consumers, it’s likely a good mantra for 2021. Much has already been written about these changes, but our analysts suggest that the stickiness of these behaviors is a good indicator that a different kind of customer will arise out of the post-pandemic ashes.

2021 195

2021 Fast Casual Consumer Goods Loyalty Program 195

Culinary Cues

FEBRUARY 16, 2021

Every year, a significant number of new restaurants open and almost as many close their doors for good. On occasion, a restaurant opens, the owners have the right idea, everyone in the operation rallies around core principles that find a home in consumer minds and hearts, and the place enjoys success for a long period of time.

Fine Dining 439

Fine Dining Employee Relations Front of House Small Business 439

7 Shifts

JUNE 27, 2022

When the ghost kitchen model is a good idea for an operator. Now, what also might be a good fit? Kristen knows ghost kitchens well—and after a stint at Zuul, she went to found her own ghost kitchen, Hungry House. We get into: Ghost kitchen myths. What you need to know to be successful with this restaurant model. It's hospitality.

Front of House 195

Front of House Food Supply Consumer Goods Customer Experience 195

Modern Restaurant Management

FEBRUARY 10, 2020

Good Food Restaurant Scorecard. 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). The third annual Good Food Restaurant Scorecard ranks the top 100 restaurant chains in the U.S.

Hospitality 184

Hospitality Food Consumer Goods Point of Sale 184

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. – Richard Patrick, Co-Founder of Cathead Distillery.

2023 198

2023 Loyalty Program Mobile Ordering Customer Experience 198

Modern Restaurant Management

JANUARY 8, 2024

In 2024, the restaurant industry will witness a technological transformation driven by innovations like AI and contactless solutions, while also grappling with data privacy concerns. By injecting a sense of playfulness into their interactions with consumers, brands are creating unforgettable experiences that build lasting relationships.

2024 216

2024 Loyalty Program Cash Management Customer Experience 216

Modern Restaurant Management

DECEMBER 21, 2020

Historically, restaurants have been slow to adopt innovative technology. All restaurants will need to understand their consumer and know the new customer journey better than ever before. Being found by consumers who live, work, or drive by your locations will be incredibly important. Innovators will find their own way.

2021 191

2021 Email Marketing Online Ordering Advertising 191

Perfect Daily Grind

APRIL 4, 2023

It’s fair to say that many specialty coffee brands base their marketing strategies around the idea that coffee consumers want to be more connected to farmers. And while many coffee businesses believe that consumers also want to know the same information, is this really an accurate assumption?

Consumer Goods 144

Consumer Goods Sustainability Email Marketing Café 144

Modern Restaurant Management

MAY 20, 2020

These heightened food safety standards and consumer expectations are sure to continue after reopening and could possibly lead to more permanent requirements. These heightened food safety standards and consumer expectations are sure to continue after reopening and could possibly lead to more permanent requirements.

Food Safety 204

Food Safety Consumer Goods Hospitality Food Order 204

Modern Restaurant Management

APRIL 5, 2021

Many business owners spend a lot of time perfecting their desktop site, but consumers are now using their phones for everything, from finding brands on social media to online shopping. With consumers emphasizing convenience, it’s crucial that they’re able to reach your business on-the-go. Everyone loves a good deal.

Marketing 177

Marketing Coupons Consumer Goods Social Media 177

Modern Restaurant Management

DECEMBER 17, 2020

The good news is that with the recent announcement of three vaccine trials that are up to 95-percent effective, the light at the end of the tunnel is becoming more apparent. Restaurants must continue to innovate and stay agile with opportunities in order to weather the storm.

Back of House 216

Back of House Outdoor Healthcare Government 216

Ordyx

APRIL 25, 2019

Technology and an ever-increasing customer demand for convenience and outstanding customer service have led to the creation of innovative new ways designed to help restaurateurs keep up with that demand. It requires setting up an account, but it’s a good way to get your name out there and encourage people to visit your website.

Innovation 52

Innovation Email Marketing Online Ordering Mobile Ordering 52

Modern Restaurant Management

MAY 17, 2023

As one of the largest generations of consumers, they continually influence the ways restaurants innovate, and there are identifiable characteristics that differentiate Gen Z consumers from their older counterparts. Born between 1997 and 2012, Generation Z is a demographic known for being tech-savvy and socially conscious.

Loyalty Program 190

Loyalty Program Mobile Ordering Social Media Customer Experience 190

Perfect Daily Grind

APRIL 17, 2022

In the last few years, more than ever, we’ve seen a huge amount of innovation in the edible coffee segment. She tells me more about the brand’s Espresso Bites – another example of an innovative edible coffee product. Around the world, higher-quality food and beverage products are becoming increasingly popular with consumers.

Consumer Goods 193

Consumer Goods Travel Innovation Food Supply 193

Modern Restaurant Management

MAY 21, 2020

This speaks to a larger “transition” period we’re about to enter where, though things are opening back up, consumers will still want many of the same accommodations provided during the “stay-at-home” phase. Emily Washcovick. Continue to think outside the box.

Customer Experience 228

Customer Experience Consumer Goods Social Media Dine-in 228