Modern Restaurant Management

SEPTEMBER 15, 2021

Looking at the labor shortage over the last three months, it's clear that many small businesses are moving backwards in their recovery, especially restaurants. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help. Manufacturers are in a similar situation.

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2021 Retail Online Ordering Loyalty Program 447

The Rail

FEBRUARY 29, 2024

By Jerry Chase, Contributor Moving your restaurant to a new location is a significant undertaking that requires careful planning and execution. From assessing the demographics of your new area to navigating zoning laws and permits, every step of the process matters. Let's dive in and make your move a seamless and rewarding experience!

Restaurant Law 130

Restaurant Law Email Marketing Customer Experience Outdoor 130

Modern Restaurant Management

AUGUST 2, 2021

The edition of MRM Research Roundup features restaurant payment transaction data, foodservice equipment purchasing and the lasting appeal of chicken sandwiches. Here’s are some highlights: 40 percent of restaurants could not pay full rent in July, showing the extended effects of labor shortages and inflation on this industry.

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2021 Point of Sale Equipment 2019 450

Modern Restaurant Management

SEPTEMBER 15, 2020

The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. Each member of the coalition is committed to responsibility.

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Modern Restaurant Management

JANUARY 12, 2022

The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank.

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2022 Mobile Ordering Guest Recovery Point of Sale 539

Sling

OCTOBER 3, 2023

If you’re a restaurant manager, you know it can be tough to schedule your employees around service times and rush periods. Split shift and the busy restaurant Tips for working with split shifts What is a split shift? In a restaurant setting, for example, you might schedule a server from 10 a.m. What is a split shift? to 2 p.m.

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Customer Service Restaurant Law Tip Distribution Customer Experience 158

Sling

JANUARY 21, 2021

Fair workweek laws may be coming to your city or state very soon. At the very least, fair workweek laws will have a significant impact on how your business operates, particularly when it comes to scheduling and when your employees work. What Are Fair Workweek Laws? How exactly would these laws affect your business?

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Restaurant Law Retail Website Management Small Business 78

Sling

MAY 24, 2023

Every restaurant should have an employee handbook. In essence, a restaurant employee handbook does two things: Tells employees what you expect of them Tells employees what they can expect from you In addition, a restaurant employee handbook can be a source of protection against litigation.

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Employee Relations Restaurant Law Information Back of House 88

Sling

OCTOBER 1, 2023

Yes, you’ll need cooking, storage, and transportation equipment, but all those things can be assembled at your home or in a street-facing storefront. You may be surprised at just how many rules and regulations there are for handling, cooking, storing, and transporting food. Consider starting with a website.

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Sling

JULY 1, 2023

If opening a restaurant is in your future, you are undoubtedly excited — and perhaps feeling a bit overwhelmed. We’ll discuss how to navigate the early planning stages, review some essentials to take care of before launch day arrives, and leave you with some tips to keep your restaurant running smoothly once it opens.

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Fine Dining Cash Management Restaurant Law Consumer Goods 78

360Training

JUNE 11, 2020

Foodborne illness can happen at home, but approximately 60% of outbreaks trace back to restaurant service. What can restaurants, food trucks, and other professional kitchens do to prevent foodborne illness? during transportation or storage. Clearly communicate allergen-free orders to kitchen staff.

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Allergens Front of House Kitchen Safety Food Safety 78

Squirrel Systems

MAY 22, 2020

Through this article we will look at a few interesting examples of how restaurants have transformed their take-out offerings to stay efficient during this period of reduced sales and satisfy customers through innovative technologies.

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Take-out Innovation Food Safety Kitchen Safety 52

SpotOn

JULY 17, 2024

In 2011, I started as a busboy at a busy restaurant in midtown Sacramento. The general manager of that restaurant now was a busser I trained 12 years ago. Bussing for us was not just a job but a stepping stone to bigger and better opportunities in the restaurant industry. A busser is a person who cleans tables in a restaurant.

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Management Management Front of House Cash Management 52

Open for Business

OCTOBER 20, 2023

Opening a restaurant is a dream for many aspiring entrepreneurs and food lovers alike, but it’s also a complex venture that requires careful planning and execution. With this guide, we walk you through the key steps to turn your restaurant dream into a successful reality. It’s equally important to study your competition.

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License Front of House Email Marketing Social Media 78

Mad Mobile

FEBRUARY 29, 2024

As bar owners and managers, you know that having the right point of sale system for your restaurant or bar makes all the difference. From white-tablecloth eateries to peanut shells on the floor dives, a cloud-based POS system is ideal.  When it comes to bar POS systems , some features set them apart from your typical restaurant setup.

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POS Bar Brewery Customer Service 40

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? It's been an interesting year to be in the restaurant space. Here are their responses. Click here for part one.

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2020 Kitchen Safety Food Safety Loyalty Program 493

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Manual Wait Controls : Lets restaurants manually adjust wait time estimates during unexpected circumstances so diners have more accurate wait time expectations.

Food Safety 362

Food Safety Website Management Customer Experience Employee Relations 362

7 Shifts

FEBRUARY 26, 2021

What are the benefits of self-operated delivery for restaurants? These fees, when not managed, cut deep into razor-thin margins, and in some cases, can contribute to a restaurant closing for good. Send customers special offers, communicate directly, and keep them up to date.

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Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

JULY 27, 2020

YEA uncovers longer term trends, including a correlation between increased interest in restaurants, bars and nightlife, and gyms to a spike in COVID-19 cases across hotspot states. Permanent Closures Continue to Increase Across Restaurants, Retail and Other Industries.

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Franchise Franchising Mobile Ordering Kitchen Safety 443

Modern Restaurant Management

MARCH 2, 2021

January was encouraging for the restaurant industry. percent, it was the best performance for restaurants since the beginning of the pandemic almost a year ago, according to The Restaurant Guest Satisfaction Snapshot produced by data from Guest Intelligence™, a Black Box Intelligence Product. An Encouraging January.

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2021 Food Safety Point of Sale Kitchen Safety 486

EATER

SEPTEMBER 1, 2022

Another summer draws to a close for pan-Asian restaurant East of Suez, which has welcomed generations of diners in Wolfeboro, New Hampshire The sidewalks of Wolfeboro, New Hampshire, are coated in a patinaed collage of melted ice cream. So they decided to open a restaurant of their own. Family meal at East of Suez. Then, weekends only.

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Fine Dining Back of House Small Business Customer Service 246

Modern Restaurant Management

AUGUST 28, 2020

In this edition of MRM News Bites, we feature a new documentary on women in the culinary world, the loss of an industry legend, a contest to create healthy recipes and products and services to help restaurant in the pandemic. 'A While at Marriott, he played an integral role in launching and overseeing Roy Rogers Restaurants.

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Allergens Kitchen Safety Guest Recovery Customer Service 364

EATER

MAY 29, 2020

Nick Kokonas explains his businesses’ pivots on Eater’s Digest As restaurants around the country furlough or lay off their workers or permanently close, Chicago’s high-end tasting menu destination Alinea is bringing in record revenue and has brought back its staff. Aviary is a high end lounge, and Next is like a morphing restaurant.

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Back of House Kitchen Safety Email Marketing Take-out 192

EATER

MAY 19, 2020

This means that thousands of restaurants, after pivoting to takeout or closing altogether, are now legally permitted to open their dining rooms to customers. Broadly, restaurants are being encouraged — or ordered — to reduce capacity and space out tables, but the exact rules vary from state to state. Mask on or off? Cash or credit?

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Cash Management Fine Dining Fast Casual Food Safety 359

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. Greg Fuchs serves as the Senior Facilities Manager for Applebee’s, MOD Pizza, Del Taco, Olga’s Kitchen and Wendy’s restaurants in the TSFR portfolio.

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Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Plant-based Menu Items.

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2020 Kitchen Safety Consumer Goods Food Safety 346

EATER

OCTOBER 21, 2021

I had spent weeks hyping him up about the “train restaurant,” and knew he’d be impressed by the bustle of the cooks maneuvering in the galley kitchen, searing steaks on the griddle, and shouting orders as pots and pans rattled overhead. They eliminated traditional dining service on two lines in 2018 and on several more the next year.

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Modern Restaurant Management

JUNE 8, 2020

In this edition of MRM News Bites, we feature the latest on PPP loans and newest tech and products to help restaurants on the road to recovery. is giving away free reopening kits to qualifying independent restaurant owners to help support restaurant reopening efforts in communities across the U.S. PPP Goes Flexible.

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Guest Recovery Food Safety Employee Relations Mobile Ordering 386

Hot Schedules

AUGUST 12, 2019

Maintain Compliance with Predictive Scheduling Laws. Predictive Scheduling laws are designed to help your employees, but the burden falls on managers. Predictive Scheduling Laws: Penalties, Fees, and Fines, Oh My. Predictive scheduling laws are designed to help combat this. Collaboration is Key.

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Restaurant Law White Paper Employee Relations Download 60

Sling

NOVEMBER 4, 2024

This is common in restaurants and retail stores. Businesses that use split shifts typically do so to get all hands on deck for their busiest times of the day, such as the lunch and dinner rush periods at restaurants. 4) Abide by labor laws Labor laws are the foundation on which all employee work scheduling practices are built.

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Management Management Employee Relations Restaurant Law 78

Sling

MAY 11, 2020

Regardless of whether you run a restaurant, a coffee shop, a catering business, or a Fortune 500 company, your team, your customers, and your business itself can benefit from a clear and comprehensive dress code policy. Traditional workplaces, such as law firms and accounting firms, often adhere to this professional dress code policy.

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Management Management Casual Transportation 78

BNG Point of Sale

DECEMBER 6, 2021

The Americans with Disabilities Act (ADA) requires businesses, including restaurants and retailers, to make reasonable modifications in their policies, practices, or procedures when necessary to accommodate people with disabilities. This act specifies how businesses, such as restaurants and retailers, can accommodate disabled people. .

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POS Employee Relations Restaurant Law Point of Sale 52

EATER

JANUARY 27, 2021

Herbert and her team argued that several districts that ceased meal service were violating civil rights laws, because such a high proportion of students eating the subsidized meals were Black. A child without access to transportation by car in the Four Corners neighborhood in St. Closing racial gaps on meal access.

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Agriculture Education Transportation Document 274