Modern Restaurant Management

NOVEMBER 21, 2019

Pal’s Sudden Service, a fast food chain in northeast Tennessee and southwest Virginia, keeps turnover low by investing heavily in training and certification in an ongoing way, so employees are constantly learning. There is no greater investment in improving engagement and reducing turnover than employee communication.

Communication 133

Communication Food Certification Training 133

ExactHire - Restaurants

DECEMBER 9, 2022

Organizations pursuing high-volume hiring propel job creation and fuel economic growth. When you’re dealing with mass hiring, you need creative and practical ways to complete it. What is High-Volume Hiring? High-volume hiring refers to the practice of filling a high-number open requisitions within a short timeframe.

Hiring 98

Hiring Recruiting Customer Experience Document 98

Culinary Cues

MARCH 15, 2021

LACK OF COMMUNICATION WITH THE BUSINESSES THEY SERVE. The businesses that will hire your students need to be vested in your effort – this is how success is defined. If you teach in a live restaurant environment on your campus is it operated with five times as many cooks in training as would be possible in a real restaurant?

Education 539

Education Food Supply Training Communication 539

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. General maintenance Restaurant management requires being ever-present and extremely attentive.

Management 397

Management Management Kitchen Safety Front of House 397

7 Shifts

JANUARY 23, 2020

Educate yourself on costs, hiring, and the market you are in before taking the leap. Educate yourself on the staffing/employment trends and always be prepared to continually hire. Hiring/staffing ?? Training before opening. Stay true to your concept and hire people who share the same level of passion as yourself.

2020 335

2020 Hiring Cash Management Education 335

Culinary Cues

DECEMBER 30, 2019

Even when the owner is present – he or she must depend on the consistent interactions between customers and the restaurant’s employees. Every restaurant must constantly invest in training. [] PUTTING ALL OF YOUR EGGS IN THE CHEFS BASKET. You get the picture. [] FAILURE TO COMMUNICATION USING TODAY’S MEDIUMS.

Cash Management 266

Cash Management Point of Sale Leadership Website Management 266

Culinary Cues

FEBRUARY 18, 2020

The tasks of the chef are fairly universal: planning menus, putting your signature on each dish, hiring and training staff, ordering product and building vendor relationships, controlling costs and adhering to budgets, maintaining a clean and safe kitchen environment, etc. Each property is unique – thus the job of chef is also unique.

Beverage 487

Beverage Events Food Order Website Management 487

Culinary Cues

JANUARY 11, 2020

Ample research has been done pointing to the most significant culprit behind these issues – POOR COMMUNICATION! We live in a world where numerous communication tools are available and where an overload of ineffective communication abounds, confuses, and even irritates those on the receiving end.

Communication 310

Communication Leadership Employee Relations Entertainment 310

The Restaurant Times

MARCH 10, 2022

You must captivate interest to hire and retain your restaurant staff. Good workers are a clear indicator of a good restaurant and excellent service; thus, it is essential to hire the best staff and to do so, you must follow specific procedures that will assist you in building a great restaurant team. . Hire The Right Talent.

Hiring 52

Hiring Healthcare Recruiting Insurance 52

Modern Restaurant Management

NOVEMBER 24, 2020

With slow seasons also comes the need to navigate seasonal layoffs and the task of hiring all the best people back the next season. Use this time to invest in training, develop relationships with potential clients and referral sources, explore possible acquisitions or new markets, and upgrade outdated technology. Hire the Right People.

Cash Management 230

Cash Management Social Media Seasonal Menu SEO 230

Culinary Cues

JUNE 13, 2023

Just think for a moment of the context and implications when presented in conversation: “I have so much work to do” generally infers that you are over-burdened and challenged to complete everything. “I In fact, over time, it seems as if people prefer to use it as a negative. Of course, I could go on and on. you can do better than this’”. -Dr.

Article 308

Article Social Media Blog Café 308

7 Shifts

SEPTEMBER 25, 2019

Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. Recommended Reading: How to Reduce Turnover Through Restaurant Staff Training What Makes a Good Work Environment?

Back of House 276

Back of House Management Management BOH 276

The Restaurant Times

FEBRUARY 18, 2022

To thrive in the restaurant business in the USA, you need to hire cooks and create a talented culinary team that can create exceptional cuisines. You might be wondering, how to hire a cook for rush hours, that too at night? You might be wondering, how to hire a cook for rush hours, that too at night? How To Hire Night Cooks? .

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. General maintenance Restaurant management requires being ever-present and extremely attentive.

Management 195

Management Management Kitchen Safety Front of House 195

Ken Burgin

FEBRUARY 13, 2024

Are there opportunities for further training, or to attend workshops and events? Potential hires will be interested in knowing about shift patterns, peak service times, and how shifts are allocated among staff. What training and induction processes are in place for new staff? How are customer feedback and complaints managed?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Touch Bistro

MARCH 25, 2021

A new hire checklist for restaurant employees can make the onboarding process easy and painless for all parties involved. Why reinvent the wheel every time a new hire joins your team when you can formalize the process? Your New Hire Checklist for Restaurant Employees. Get Your Employee Handbook Template. Download Now.

Hiring 52

Hiring Employee Relations FOH BOH 52

Modern Restaurant Management

JUNE 7, 2021

Although not as great, the risk of surface transmissions is still present. Restaurants should take the time to review and update all disinfection procedures as well as re-train employees on proper disinfection protocols. As business increases, there will be new hires who are not familiar with these protocols. In the U.S.,

Kitchen Safety 212

Kitchen Safety Customer Service Customer Experience Dine-in 212

7 Shifts

AUGUST 15, 2022

We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. A hiring manager wants to know how you handle a very real, stressful part of the job. For example, being personable and communicative lends itself much more closely to a server job than a busser job.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

7 Shifts

NOVEMBER 17, 2020

How to communicate with staff after performance reviews. If you evaluate all of your staff at the same time, publish an announcement in your team communication tool to let employees know that it's a performance review season. You should be communicating concerns during one-on-one meetings.

Point of Sale 370

Point of Sale Download Communication Reference 370

Sling

MARCH 25, 2021

3) Hire With Diversity In Mind. If you want those things for your team, hire with diversity in mind. If you want those things for your team, hire with diversity in mind. Whether you’re looking for a barista , a food runner , or a customer service rep, hire people of all ages, backgrounds, and experience levels.

Recruiting 148

Recruiting Communication Hiring Small Business 148

Culinary Cues

JANUARY 3, 2020

Most cooks are pretty transparent – they tell you more than you really want to know about their past, present, and future; who they like and why, and who is not on their Christmas Card list. PLAN BETTER – TRAIN HARDER. They have likely worked at nearly every busy restaurant in the area and are known to all. MYSTERIOUS UNKNOWNS.

Uniforms 393

Uniforms Presentation Hiring Book 393

Food Business

AUGUST 6, 2018

Instead, let's give you an outline that might help you reset your hiring habits and procedures, and give you better results. HIRING HABITS Job description -- do you have your tasks, responsibilities clearly bulleted out? Make sure you have good hiring habits and procedures in place. I'm not even going to belabor that point.

Hiring 100

Hiring Document Cash Management Presentation 100

Open for Business

JUNE 15, 2023

Empathy might not be part of your restaurant’s training program—yet. In fact, teaching empathy can be a helpful part of every restaurant training program. You can teach empathy in your restaurant’s training program by focusing on these five key areas: Active listening. After all, hospitality is a two-way street.

Hospitality 78

Hospitality Loyalty Program Communication Training 78

Modern Restaurant Management

JULY 20, 2021

When server issues are addressed and supported to provide optimal customer experience, operators can save tens of thousands of dollars annually in the cost of hiring and retaining staff alone. Digital, always-present menus also provide rich imagery and ample details that enhance the menu items’ appeal.

Dietary Restrictions 197

Dietary Restrictions Customer Experience Dine-in Technology 197

The Rail

FEBRUARY 29, 2024

Whether expanding your business or seeking a better market position, relocating presents opportunities and challenges. Effective communication with your staff and stakeholders is also essential throughout this phase. This includes everything from securing permits and licenses to coordinating with vendors and suppliers.

Restaurant Law 52

Restaurant Law Email Marketing Customer Experience Outdoor 52

Bar and Restaurant Coach

MARCH 2, 2020

In earlier posts, here and here , we talked about the importance of effective communication, and how owners and managers can create great alignment within their businesses to make sure the whole team is on the same page—pushing for the same goals. Glassdoor: The average US company will spend 52 days and $4,000 to hire for a position.

Coaching 97

Coaching Employee Relations Hiring Document 97

Sling

JANUARY 19, 2020

At its core, employee engagement is the ability of your team members to be present in the moment, focused on the task at hand, and energized about achieving good results. Give new employees the training they need. Nothing will lower engagement and morale faster than being tossed into the workflow without proper training.

Employee Relations 117

Employee Relations Leadership Hiring Training 117

Hot Schedules

MAY 10, 2021

Seasonal Staff Playbook: Hiring, Training & Retaining Great Teams. PLAY #1: Hire Quality Seasonal Staff. Hiring quality seasonal staff should be at the top of the list because we all know your starting line-up can make or break the season. PLAY 2: Onboard & Train Your Seasonal Staff. Presentation.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

Restaurant365

AUGUST 12, 2021

Train your store-level managers to use data for store-level decisions on staffing and inventory. Hire employees who share a passion for data. Thus, when hiring for positions that impact the bottom line, like store-level managers, you need to hire and attract those you can easily adapt to your data-driven culture.

Leadership 78

Leadership Inventory Hiring Point of Sale 78

The Rail

APRIL 4, 2024

Presenting a well-thought-out business plan that highlights the benefits of your new location and your strategy for success can attract the right financial support. Hiring professional commercial movers is the most effective way to handle this challenge.

Bar 52

Bar Customer Experience Email Marketing Customer Service 52

Modern Restaurant Management

JUNE 2, 2021

Or, once a menu item is being reviewed, in that micro-moment the up-sell items can be presented as a "goes well with" item. By ensuring that orders are being submitted accurately, communicated to the kitchen staff, tallied up on the cheque, and that all that information is integrated into the inventory system, accounting, etc.,

Back of House 197

Back of House Customer Experience Front of House Customer Service 197

Qu

APRIL 24, 2023

They talk about being “omni-present” for guests, testing emerging technologies (like AI and voice), taking risks, failing forward fast, listening to internal stakeholders and franchisees, and the importance of aligning tech platforms with their brand’s culture and value. Turns out, they’re saying a lot of the same stuff.

Technology 52

Technology Fast Casual Loyalty Program Mobile Ordering 52

Open for Business

FEBRUARY 29, 2024

Information in this article is presented “as-is” and may not constitute the most up-to-date information. Jennifer says, “It’s really important to understand that city agencies don’t communicate with each other. These requirements vary greatly between states, cities, restaurant types, and even counties and neighborhoods.

License 78

License Certification Kitchen Safety Food Safety 78

Perfect Daily Grind

JANUARY 23, 2023

Coaching and training Wilford Lamastus Jr. If a competitor wants to perform well at the WBC, one of the biggest costs is to hire a coach – preferably a ‘famous’ one,” he says. Furthermore, training for the WBC is also time intensive, which can present an opportunity cost for some competitors. Milk can also be expensive.

Coaching 133

Coaching Equipment Travel Training 133

Modern Restaurant Management

SEPTEMBER 16, 2020

Train staff to handle these calls well and keep people coming back. Restaurants need to communicate the change in safety measures and share the experience. Annabel Maw, Director of Communications, JotForm. It is done through the packaging, food presentation and overall customer service.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

Sling

JUNE 5, 2020

Will you need more employees to get your business from the present to where you want it to be in the future? Some businesses may need to begin recruiting and training. As you go about implementing your business’s HRP, don’t neglect the foundation of all good employer/employee relations: scheduling and communication.

Definition 88

Definition Employee Relations Communication Recruiting 88

The Restaurant Times

JUNE 26, 2021

This article will present you with the things you should keep in mind when restarting your restaurant business. . Hiring an apt number of people for the back-of-the-house and front-of-the-house operations is critical to optimize the restaurant’s labour cost. . managing each step efficiently can be challenging. Source: Forbes.

Kitchen Safety 84

Kitchen Safety Food Safety Back of House Front of House 84