7 Shifts

JULY 16, 2020

But the question remains— with a staff that changes size and personnel by the shift, what is the best way to set, communicate, and enforce restaurant task management to your staff? Restaurant task management is the organization, delegation, and communication of necessary tasks in your restaurant.

Communication 284

Communication Management Management Front of House 284

7 Shifts

SEPTEMBER 21, 2023

Table of Contents Biggest overall team management challenges Top priorities for restaurant operators Wage Increases Leadership and Training Programs Hiring and retention remain the biggest challenge for restaurants when it comes to team management overall. But they also find that staff communication is among their top challenges.

2023 397

2023 Leadership Hiring Fast Casual 397

7 Shifts

OCTOBER 30, 2019

Because employees come and go so quickly, it’s natural for restaurateurs to feel like they have to make quick hiring decisions to avoid lapses in service and quality. However, hasty hiring is at the root of the turnover problem. At 7shifts, we put our values front and center during the hiring process. Read on to find out.

Hiring 283

Hiring Training Customer Experience 2010 283

Modern Restaurant Management

SEPTEMBER 7, 2021

Every restaurant owner, operator, and manager are currently asking themselves: how do I hire restaurant employees in today’s labor market? It is increasingly difficult to recruit, attract, hire, and retain employees, but there are some insights that can help you navigate a tough labor landscape. The Restaurant Labor Shortage.

Hiring 208

Hiring Front of House Recruiting Back of House 208

Open for Business

AUGUST 10, 2023

Knowing how to hire employees can make or break your restaurant. Whether you’re staffing a new restaurant, looking for seasonal employees , or streamlining your interview process, you always want to know the best way to hire restaurant employees. Knowing where to hire restaurant staff is half the battle.

Hiring 167

Hiring Recruiting Reference Website Management 167

7 Shifts

AUGUST 25, 2021

According to 7shifts internal data, the top 3 jobs restaurants are hiring for include: Cooks & Line Cooks, Servers and Bartenders. From hiring, onboarding, training and other employee-related expenses, it's important the new hires that are found will stay on the team. A view into restaurant job postings.

Hiring 195

Hiring 2021 Front of House Back of House 195

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

Operations 367

Operations Management Management Mobile Ordering 367

Open for Business

MARCH 7, 2023

Restaurant training is one of the most important things an owner can put into place. Well-trained teams mean shifts run smoothly and guests are happy with service. With ongoing training, you improve your chances of talented employees growing professionally as the restaurant or restaurant group grows.

Training 78

Training 2023 Front of House Back of House 78

7 Shifts

DECEMBER 18, 2023

Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Having a secure, business-centric communication tool allows you to share schedules and announcements instantly. Slack is a more general employee communication tool that also makes it easy to connect online.

Management 397

Management Management Email Marketing Point of Sale 397

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

Operations 352

Operations Management Management Mobile Ordering 352

7 Shifts

SEPTEMBER 16, 2021

If you're managing multiple locations of the same concept, you'll benefit from having a universal approach to hiring, training, suppliers, technology, and the overall guest experience. Making the right restaurant hire is more important than ever. Recommended Download: Free Restaurant Employee Training Manual Template.

Management 370

Management Management Document Hiring 370

Perfect Daily Grind

SEPTEMBER 8, 2022

Nevertheless, it’s still vital that coffee shop owners are able to hire skilled and passionate baristas to ensure their businesses remain successful. So, how can coffee shop owners hire staff who want to have long-term careers in specialty coffee? Jana Elicker is the head of training for Supremo Coffee in Munich, Germany.

Hiring 134

Hiring Training Customer Experience Hospitality 134

Embrace the Suck

MAY 24, 2023

Take the initiative, communicate, and show genuine interest in their capabilities. Step 3: Scout for Personality, Not Just Skills During the hiring process, we sometimes over-emphasize experience while undervaluing the importance of personality. Do not fear rejection; it's merely a step in the process.

Recruiting 327

Recruiting Coaching Hiring Customer Experience 327

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. The purpose of the onboarding process is to teach new hires how to do their jobs successfully, and to catch them up on the company's culture and procedures.

FOH 307

FOH BOH Food Safety Customer Service 307

Goliath Consulting

SEPTEMBER 6, 2022

This generation likes things that are easily accessible, which is why businesses must have employment communication and online scheduling. Communication preferences. Digital communication channels are best to use when communicating with staff members, especially those in the younger generations, such as Millennials and Gen-Z.

Hiring 78

Hiring Communication Training Email Marketing 78

Restaurant365

MARCH 15, 2022

Your hiring strategy must focus on hiring the right employees for your restaurant rather than just filling an open position. And a comprehensive approach to employee retention must be built into your hiring strategy. Consequently, it’s imperative that you hire with a retention mindset.

Hiring 78

Hiring Cash Management Insurance Communication 78

7 Shifts

AUGUST 2, 2022

Core values communicate culture. But how do you communicate what behaviors and qualities that you want (and don't want?). You can train skills, but you can't change who someone is. So we've never learned how to train someone who's otherwise not nice to be nice. By establishing what your core values are.

Leadership 370

Leadership Webinar Hiring Training 370

Modern Restaurant Management

MAY 30, 2023

Summer hiring is in full swing, and many restaurants are struggling to navigate one of their busiest seasons of the year while dealing with ongoing labor shortages and a volatile economy. Don’t skimp on onboarding and training. Poorly trained employees are more likely to make mistakes and can also become frustrated and leave.

Communication 179

Communication Hiring Training Small Business 179

Sling

APRIL 25, 2023

Hiring employees with the right combination of qualities can have a positive effect on the productivity and success of your team and your business. 2) Good communicator Again, no employee always works alone. They’re going to have to communicate with other team members, customers, or higher-ups at some point.

Hiring 78

Hiring Communication Small Business Training 78

7 Shifts

JUNE 3, 2022

Showcase your core values in your employee handbook, in new-hire training, on your company careers page. And there are a number of easy ways to do it: Praise publicly on internal communication channels like email, group chats, or staff pages. The Solution: Create a training program. Communication is lacking.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Modern Restaurant Management

NOVEMBER 21, 2019

Pal’s Sudden Service, a fast food chain in northeast Tennessee and southwest Virginia, keeps turnover low by investing heavily in training and certification in an ongoing way, so employees are constantly learning. There is no greater investment in improving engagement and reducing turnover than employee communication.

Communication 133

Communication Food Certification Training 133

ExactHire - Restaurants

DECEMBER 9, 2022

Organizations pursuing high-volume hiring propel job creation and fuel economic growth. When you’re dealing with mass hiring, you need creative and practical ways to complete it. What is High-Volume Hiring? High-volume hiring refers to the practice of filling a high-number open requisitions within a short timeframe.

Hiring 98

Hiring Recruiting Customer Experience Document 98

7 Shifts

OCTOBER 16, 2023

7shifts set out to solve this industry challenge by building a true all-in-one app that serves the entire restaurant employee lifecycle from hiring, training, and scheduling to paying and retaining. Well-trained and engaged staff contribute to better customer satisfaction. Hire It’s hard to find good staff.

Tip Distribution 221

Tip Distribution Document Hiring Training 221

7 Shifts

FEBRUARY 16, 2022

Inconsistent Communication Channels. With only so many hours in a day, communicating and managing the scheduling process can be a huge time vacuum. Consistent Channels of Communication. For this reason, you may benefit from restaurant team communication software - one for all employees across all locations.

Restaurant Law 370

Restaurant Law Point of Sale Communication Hiring 370

7 Shifts

OCTOBER 22, 2021

Many restaurants are still working around hiring and staff retention struggles, meaning they may be unable to fully capitalize on the demand of the holidays. Hire Additional Staff in Time. Hire Additional Staff in Time. The bad news for restaurants is that food service businesses are facing ongoing difficulty hiring.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

Embrace the Suck

FEBRUARY 16, 2023

1) Fix and Prevent Communication Errors Miscommunication, or a total lack of communication, accounts for a large portion of issues that arise within restaurant teams. Other times, communication issues are as simple as someone not speaking loudly or listening well enough during the rush of service.

Front of House 292

Front of House Back of House Communication Hiring 292

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Doesn’t it make sense to create a restaurant employee handbook that encourages a positive workplace culture through teamwork and training? Watch: 7shifts CEO Jordan Boesch at Toast Food for Thought as he discusses hiring and employee engagement.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Restaurant365

APRIL 26, 2022

Hiring restaurant employees and retaining them is no longer just an issue for the HR team. As the staffing shortage continues to negatively impact profitability, you as a CFO must play a critical role in your restaurant group’s hiring and retention strategy. Addressing the hiring crunch.

Hiring 78

Hiring Employee Relations Front of House Back of House 78

Sling

DECEMBER 19, 2020

An effective restaurant training program is the driving force behind your business’s success. In this article, the workforce management experts at Sling give you tips for creating a restaurant training program that really works. Restaurant Training Vs. Onboarding. Restaurant Training. Onboarding. 1) Start Small.

Training 78

Training Hiring Front of House Back of House 78

Restaurant365

SEPTEMBER 27, 2021

Hiring tools can help streamline the repetitive process. A hiring solution allows managers to organize and manage applications all in one place, automatically tracking applicants in the hiring pipeline. Restaurants are struggling to hire, attract, recruit, and retain employees. Leverage hiring technology for managers.

Hiring 78

Hiring Technology Recruiting Website Management 78

Culinary Cues

NOVEMBER 25, 2023

Build cleanliness into your operation until it becomes a habit that you need not manage – everyone does their part automatically. [] HIRE THOSE WHO “FIT” EVEN IF THEY STILL HAVE MUCH TO LEARN It’s all about team and team works well when the chemistry is right. Hire attitude. [] TEACH AND TRAIN This is the chef’s primary job.

Seasonal Menu 353

Seasonal Menu Food Supply Training Presentation 353

Restaurant365

SEPTEMBER 16, 2021

Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Short-term restaurant hiring challenges, like filling open roles because you’re understaffed, may seem like the most urgent day-to-day priority. Offer a competitive wage and benefits.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

7 Shifts

FEBRUARY 21, 2023

When staff are unhappy, you lose more than just the cost of hiring and training. Salt & Straw in Portland made “Saltie Salutes” part of their internal communication so employees can send each other recognition for jobs well done. Trust among your team and stronger communication makes your restaurant work better, too. “.I've

Front of House 381

Front of House Social Media Back of House Sports 381

Restaurant365

MARCH 9, 2022

If you’re currently hiring restaurant staff, you’re not alone. Even with the uptick in hiring since the beginning of the year, the restaurant staffing crisis remains a major challenge for the industry. In Part 1 of this hiring blog post series, you learned about optimizing your job postings.

Hiring 78

Hiring Website Management Reference Document 78

7 Shifts

MAY 31, 2021

Recruiting, hiring, onboarding, scheduling, engaging, paying, and losing employees all surface up into restaurant HR management. Restaurants need an operating model in place to ensure the right employees are hired, well-trained, actively engaged, feeling productive, and ultimately retained for as long as possible. Scheduling.

Operations 363

Operations Inventory Hiring Customer Service 363

Crunchtime

NOVEMBER 11, 2022

As critical functions in multi-unit restaurants, training and operations are inherently intertwined. Because operations leaders are focused on creating scalable processes, and helping teams better execute the work they do every day, training is a critical factor for success.

Training 100

Training Operations Employee Relations Technology 100