Modern Restaurant Management

NOVEMBER 21, 2019

Pal’s Sudden Service, a fast food chain in northeast Tennessee and southwest Virginia, keeps turnover low by investing heavily in training and certification in an ongoing way, so employees are constantly learning. There is no greater investment in improving engagement and reducing turnover than employee communication.

Communication 102

Communication Food Certification Training 102

Modern Restaurant Management

APRIL 15, 2024

This can be done through several methods, such as email communications, social media postings, or even through verbal communication at the restaurant. Train Staff to Encourage Participation The wait staff of your restaurant are representatives of your brand and are those who have direct contact with your customers.

Management 160

Management Management Loyalty Program Social Media 160

Hot Schedules

JUNE 17, 2021

5 Ways Using Retail Employee Scheduling Software Turns Communication Breakdowns into Breakthroughs. I n any retail environment, communication breakdowns can lead to frustrated employees, poor service, and increased turnover. Find out how retail scheduling software can help streamline your communications and business operations!

Retail 88

Retail Communication Employee Relations Hotels 88

Culinary Cues

FEBRUARY 8, 2020

It is easy to blame money, non-traditional work hours, unrealistic training in culinary schools, and the younger generation as a whole – but even if we (the industry as a whole) were able to snap our fingers and fix these issues, it is likely that team building and retention would still be challenging. TEACH AND TRAIN. Richard Branson.

Loyalty Program 582

Loyalty Program Communication Training Coaching 582

7 Shifts

NOVEMBER 12, 2020

It usually involves an orientation, paperwork collection, and training. Day Two Training: Learning how to do your job with a training manual, in-person classes, online learning, and shadowing. Restaurant technology training, including how to request shifts and what to do during opening and closing shifts.

FOH 307

FOH BOH Food Safety Customer Service 307

Culinary Cues

MARCH 15, 2021

LACK OF COMMUNICATION WITH THE BUSINESSES THEY SERVE. If you teach in a live restaurant environment on your campus is it operated with five times as many cooks in training as would be possible in a real restaurant? PLAN BETTER –TRAIN HARDER. How will they measure their success as aligned with these standards or objectives?

Education 539

Education Food Supply Training Communication 539

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. General maintenance Restaurant management requires being ever-present and extremely attentive.

Management 397

Management Management Kitchen Safety Front of House 397

Culinary Cues

JANUARY 11, 2020

Ample research has been done pointing to the most significant culprit behind these issues – POOR COMMUNICATION! We live in a world where numerous communication tools are available and where an overload of ineffective communication abounds, confuses, and even irritates those on the receiving end.

Communication 310

Communication Leadership Employee Relations Entertainment 310

Culinary Cues

FEBRUARY 18, 2020

The tasks of the chef are fairly universal: planning menus, putting your signature on each dish, hiring and training staff, ordering product and building vendor relationships, controlling costs and adhering to budgets, maintaining a clean and safe kitchen environment, etc. Each property is unique – thus the job of chef is also unique.

Beverage 487

Beverage Events Food Order Website Management 487

7 Shifts

FEBRUARY 16, 2022

Inconsistent Communication Channels. With only so many hours in a day, communicating and managing the scheduling process can be a huge time vacuum. Consistent Channels of Communication. For this reason, you may benefit from restaurant team communication software - one for all employees across all locations.

Restaurant Law 370

Restaurant Law Point of Sale Communication Hiring 370

Modern Restaurant Management

APRIL 8, 2024

Food Safety Food safety is paramount to any business that involves food and as a result the resources to train and develop food safety at all levels is well-established. However, the same abbreviated timeline is present for kitchens and delivery times, stock rotation, and refrigeration all must be considered.

Food 165

Food 2002 Food Safety Kitchen Safety 165

Culinary Cues

DECEMBER 30, 2019

Even when the owner is present – he or she must depend on the consistent interactions between customers and the restaurant’s employees. Every restaurant must constantly invest in training. [] PUTTING ALL OF YOUR EGGS IN THE CHEFS BASKET. You get the picture. [] FAILURE TO COMMUNICATION USING TODAY’S MEDIUMS.

Cash Management 266

Cash Management Point of Sale Leadership Website Management 266

Culinary Cues

OCTOBER 19, 2020

All of the aspects of understanding oneself and those around you are at play at every moment in the kitchen. [] COMMUNICATION. Communication in all of its forms is essential in a well-run kitchen. Verbal, body language, written communication, and eye contact are used by cooks – all the time. PLAN BETTER – TRAIN HARDER.

Restaurant Law 444

Restaurant Law Communication Café Take-out 444

Lavu

OCTOBER 13, 2023

Also, ensure that the waiting staff is adequately trained to take orders quickly and accurately. Improve kitchen efficiency: Optimize kitchen operations by organizing workstations, implementing efficient food prep processes, and cross-training kitchen staff to handle different tasks.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Sling

DECEMBER 19, 2020

Once considered a supplement to the standard training program, virtual training is now the preferred — and sometimes only — option for managers and owners who want to improve their team’s skills. Virtual Training 101. Not all virtual training software is created equal. 4) Prepare Your Virtual Training Presentation.

Training 78

Training Management Management Employee Relations 78

Modern Restaurant Management

FEBRUARY 2, 2024

With their ability to connect various facets of restaurant operations and provide real-time data and insights, networking solutions present a powerful tool for overcoming these challenges and setting a new standard for efficiency and customer service in the industry. Personalized engagement is another area where advanced networks shine.

Operations 171

Operations Front of House Customer Service Kitchen Safety 171

Culinary Cues

MAY 21, 2023

Like most living things, the desire to connect, communicate, and follow others has been apparent since the beginning of time. We inherently know that HOW we present these opinions and feelings can be misconstrued. We are social animals who, for the most part, thrive on physical interaction.

Technology 335

Technology Social Media Back of House Front of House 335

Culinary Cues

JANUARY 6, 2020

Maybe spending more time filling empty diplomatic positions within the State Department, investing in building and maintaining great relationships with global partners, improving trade deals rather than scraping them, and thinking decisions through by communicating with all impacted stakeholders would be a better approach. link] BLOG.

Government 244

Government Front of House Small Business Retail 244

7 Shifts

SEPTEMBER 25, 2019

Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. Recommended Reading: How to Reduce Turnover Through Restaurant Staff Training What Makes a Good Work Environment? If you’re not sure where to start, ask!

Back of House 276

Back of House Management Management BOH 276

Culinary Cues

JULY 20, 2021

As an example, A chef’s ANGER or SADNESS may be a result of anxiety, confusion, or awkwardness that are ever-present in a chef’s life. Anger over a realization that a kitchen did not meet expectations can often be associated with a realization that the chef failed to properly train or communicate. PLAN BETTER – TRAIN HARDER.

Training 474

Training Leadership Café Waste 474

Culinary Cues

FEBRUARY 6, 2022

Decision-making is ever present and comes at the cook in an instant. When the cook finishes a plate and wipes the rim, when that cluster of fresh herbs tops off a dish and the finished product is presented to a server, the cook knows that his or her signature accompanies the item in route to a guest. PLAN BETTER – TRAIN HARDER.

Back of House 420

Back of House Reference Presentation Mobile Ordering 420

Culinary Cues

JUNE 13, 2023

Just think for a moment of the context and implications when presented in conversation: “I have so much work to do” generally infers that you are over-burdened and challenged to complete everything. “I In fact, over time, it seems as if people prefer to use it as a negative. Of course, I could go on and on. you can do better than this’”. -Dr.

Article 308

Article Social Media Blog Café 308

Culinary Cues

APRIL 26, 2020

Whatever you plan now, it is imperative that it includes the standards and training that will feed into rebuilding trust between you and your guests. We all need loyalty to thrive. [] COMMUNICATE, COMMUNICATE, COMMUNICATE. It has never been more important to communicate than right now.

Guest Recovery 310

Guest Recovery Kitchen Safety Customer Service Food Safety 310

Modern Restaurant Management

FEBRUARY 22, 2024

It will harness their first-hand experience to make clear that climate change is not only an environmental crisis; it's a clear and present danger to a thriving independent restaurant industry. It will also provide toolkits and communication assets to assist in educating federal policymakers.

Food Supply 106

Food Supply Leadership Social Media Education 106

7 Shifts

JANUARY 23, 2020

Plan out your labor costs (costs associated with staffing) by researching average wages in your area, suggested training costs, and any benefits you’ll provide. Training before opening. Maintain your inventory costs and labour costs without affecting service and presentation. Rachel, The Bison. Jeff, Wimpy's Diner. ?.

2020 335

2020 Hiring Cash Management Education 335

Smart Systems Pro

APRIL 8, 2019

A pre-shift meeting can improve communication and profits in your restaurant? High school is great training ground for learning all about reputation management when we have to go around educating everyone about what is and isn’t true about us, repairing relationships that fall victim to false information and misunderstandings.

Communication 74

Communication License Certification Education 74

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. General maintenance Restaurant management requires being ever-present and extremely attentive.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

MARCH 31, 2022

With my children, I’m definitely not getting out of that lane without ice cream if the aroma of caramel is present! Businesses should be asking themselves, 'What do I want to communicate and what is my strategy behind the message?’ Why is communication a key to restaurant efficiency?

Employee Relations 184

Employee Relations Back of House Front of House Customer Experience 184

Modern Restaurant Management

JUNE 25, 2020

Unexpected downtime, when paired with a swift return to work, can present new risks to restaurant employees. Communicate Return Criteria. After a plan is approved, communicate directly and often with employees about the primary information relating to their return. Promote Employee Reconditioning. Foster Good Hygiene.

Employee Relations 216

Employee Relations Customer Experience Communication Training 216

Culinary Cues

OCTOBER 4, 2022

What is most distressing is that once you are accepted into the silo it is nearly impossible to change a person’s position on any topic even when indisputable facts are presented. “My We know that civility is still present, we simply need to embrace it, acknowledge it, and practice it. PLAN BETTER – TRAIN HARDER. Tom Brokaw.

Supplies 396

Supplies Healthcare Presentation Restaurant Law 396

7 Shifts

NOVEMBER 3, 2021

Since restaurants often store and hold so much guest information, or work with so many integrated pieces of technology to run their day-to-day operations, they present a juicy target for criminals looking to exploit it for their purposes. Train Staff in Best Practices. Billion, which is a 69% increase over 2019.

Audits 370

Audits POS Loyalty Program Information 370

Culinary Cues

JANUARY 29, 2022

If you are willing to go where the opportunities lie, then you can find a home in an environment where excellence is present. PLAN BETTER – TRAIN HARDER. There is symmetry of motion, almost as if a well-appointed musical score when it comes to teamwork. Harvest America Ventures, LLC. Restaurant Consulting. CAFÉ Talks Podcast.

Uniforms 427

Uniforms Café Training Operations 427

Modern Restaurant Management

NOVEMBER 24, 2020

Use this time to invest in training, develop relationships with potential clients and referral sources, explore possible acquisitions or new markets, and upgrade outdated technology. If competitors are easier to find and communicate with, your business could lose customers quickly. Should you consider entering the food truck business?

Cash Management 227

Cash Management Social Media Seasonal Menu SEO 227

Culinary Cues

APRIL 13, 2022

I had the pleasure of communicating with Dr. Deborah Kennedy, the CEO of Culinary Rehab – an organization focused on teaching kitchens and nutrition programs to change the health of populations. This same approach, it would seem, has tremendous potential in all segments of the population where influencers are present.

Coaching 350

Coaching Reference Food Order Customer Experience 350

Culinary Cues

JANUARY 12, 2021

From purchasing to plating there was a commitment to communication and doing your job well. One was set for the department chefs to evaluate before service, making any last minute adjustments to the flavor profile and presentation; and the other would grace the show table in the dining room. PLAN BETTER – TRAIN HARDER.

Seasonal Menu 470

Seasonal Menu 2005 Hotels Customer Service 470

Chowly

MARCH 28, 2024

Shifting the Restaurant Operator Mindset: From Hustle to Leadership The restaurant industry presents unique challenges, particularly for small and medium-sized businesses, often leading operators into a cycle of firefighting and tunnel vision due to scarcity and pricing sensitivity.

Leadership 105

Leadership Coaching Sustainability Customer Experience 105

Modern Restaurant Management

JUNE 30, 2023

Thoroughly Test Ideas and Train Employees Before Implementation A well-known QSR brand recently failed to fully vet its app prior to releasing it for customer use. ” This was both a technology and operational fail due to lack of proper testing/QA and employee training.

Operations 168

Operations Mobile Ordering Customer Experience Online Ordering 168