Culinary Cues

APRIL 26, 2020

If your customers have become accustomed to your take-out or delivery service during the virus, then you must give serious thought to keeping these options and making them exceptional. [] BUILD IN EDUCATION AS A VALUE BENEFIT. We all need loyalty to thrive. [] COMMUNICATE, COMMUNICATE, COMMUNICATE.

Guest Recovery 312

Guest Recovery Kitchen Safety Customer Service Food Safety 312

Modern Restaurant Management

MARCH 5, 2024

Regular training programs that educate staff in a variety of engaging ways can help ensure employees adopt a safety-first mindset. Managers should routinely review safety data with their teams and provide additional training and resources to educate staff in areas that need improvement.

Training 165

Training Food Safety Employee Relations Insurance 165

Modern Restaurant Management

FEBRUARY 22, 2024

Through the Climate Solutions for Restaurant Survival campaign, the James Beard Foundation will unite chefs across the country to raise awareness, educate federal policymakers, and galvanize action to mitigate the impacts of climate change. It will also provide toolkits and communication assets to assist in educating federal policymakers.

Food Supply 106

Food Supply Leadership Social Media Education 106

Culinary Cues

MAY 21, 2023

In all cases, we remain in control of the technology that serves as an effective tool. Like most living things, the desire to connect, communicate, and follow others has been apparent since the beginning of time. We are social animals who, for the most part, thrive on physical interaction.

Technology 339

Technology Social Media Back of House Front of House 339

Modern Restaurant Management

OCTOBER 11, 2022

These communications were heavy on discounts and had little brand voice or personality. With new leadership and Bounteous as a growth partner, Blaze evolved their digital strategy, started communicating using their brand story and segmenting based on customer behaviors and brand interactions.

Social Media 206

Social Media Email Marketing Customer Experience Communication 206

Modern Restaurant Management

NOVEMBER 30, 2022

The hospitality industry served as the launch pad for the revival of the two-dimensional barcode, and now restaurants of all sizes are relying on this method to keep operations booming in a contactless world. Here are a few ways to ensure QR codes are used responsibility in hospitality: Educate Staff on QR Code Security Issues.

Hospitality 177

Hospitality Download Website Management Customer Service 177

Lavu

OCTOBER 13, 2023

It is calculated by dividing the number of guests served by the number of tables available during that time period. For example, if a restaurant has 10 tables and serves 30 guests in a four-hour period, its table turnover would be 3. The ideal turnover rate changes based on type of restaurant. How to Calculate Table Turnover Rate?

Seating 173

Seating Mobile Ordering Customer Service Online Ordering 173

Culinary Cues

MAY 28, 2022

This is the hub of activity, the space that portrays unity, defines tradition, nourishes the body and mind, and sets the tone for communication. If the family were defined as a team, it would be the kitchen that served as the locker room and the playing field. MAKE IT EDUCATIONAL. FOOD and WINE CENTERPIECE OF CONVERSATION.

Front of House 322

Front of House Back of House Employee Relations Small Business 322

Culinary Cues

MAY 27, 2023

Encourage your staff to share the number with key family members and if there is a legitimate “emergency” this is the lifeline, in a semi-private setting where they can communicate. “I Have the chef and sous chef cook the meal and the managers serve these important guests. Try “FOOD” on for size.

Technology 351

Technology Front of House Social Media Back of House 351

Modern Restaurant Management

DECEMBER 22, 2020

No matter how important and innovative your initiative, new product or new process will be toward saving jobs or support across the industry or community, you must communicate your purpose effectively to be successful and become a recipient of well-deserved grant money. Below are three tips to help you win a grant award.

Employee Relations 216

Employee Relations Leadership Food Supply Small Business 216

Culinary Cues

MARCH 21, 2020

Set the table, serve your dinner in courses, allow enough time to truly enjoy each meal, talk about food and family traditions that surround it – this is the time to truly embrace all the healing power of a meal. [] READ A BOOK. We have lost touch with this important means of communication.

Back of House 347

Back of House Book Leadership Communication 347

Modern Restaurant Management

SEPTEMBER 13, 2023

Frontline leaders who offer support in day-to-day tasks, help educate, motivate, nurture and advocate for advancement (through promotions and raises) can boost chances of keeping employees happy and employed. These concerns are controllable and can be addressed, improved, and maintained by fantastic restaurant managers.

Management 168

Management Management Coaching Front of House 168

Culinary Cues

JUNE 16, 2020

For nearly four decades the job of cook dominated the media and served as a major point of conversation and entertainment for guests of all ages and socio-economic backgrounds. Now – start to build on anticipation. [] COMMUNICATE FREQUENTLY. A podcast for chefs, cooks, and culinary educators. PLAN BETTER – TRAIN HARDER.

Social Media 287

Social Media Entertainment Email Marketing Customer Experience 287

7 Shifts

JANUARY 14, 2020

Unveil them in an all-team meeting and in your restaurant’s communication tool. When staff members understand that their work stands for something beyond preparing and serving food, they can rally behind a vision and get excited about what they do. Roll Out Company-Wide - Introduce your restaurant’s new values with a bang.

Loyalty Program 367

Loyalty Program Front of House Back of House Customer Experience 367

Modern Restaurant Management

OCTOBER 7, 2021

Technology also helps bridge communication between restaurant management and staff. Having a retail management tool with a mobile application, for instance, reduces the need for wait staff to move around when communicating with each other. Moreover, by eliminating unnecessary tasks, staff can focus more on the quality of their work.

Technology 189

Technology Operations Food Safety Kitchen Safety 189

Modern Restaurant Management

APRIL 9, 2020

No clear roadmap exists for how restaurant managers and HR professionals should address the issue and communicate with their teams. Educating employees about transmission, risks and how to protect themselves can provide them with a sense of empowerment over the situation. Communicate and Collaborate Beyond the HR Department.

Leadership 221

Leadership Kitchen Safety Employee Relations Tip Distribution 221

Modern Restaurant Management

SEPTEMBER 8, 2021

Now, restaurant owners and managers can be confident in their readiness against pathogens and reassure guests and employees by committing to cleanliness and effectively communicating their approach to the public. Communicating Cleanliness. Building Trust Through Cleanliness. What Can You Do Now?

Kitchen Safety 183

Kitchen Safety Employee Relations Communication Point of Sale 183

7 Shifts

JANUARY 31, 2024

Staying educated It's easy to think you've "made it" when you get the restaurant manager job, but in actuality, the real work has just begun. One of the best ways to keep your mind and your performance sharp is to continuously educate yourself on restaurant management. This goes far beyond training during the first week.

Management 398

Management Management Kitchen Safety Front of House 398

7 Shifts

AUGUST 27, 2020

We’re going to show you how you can update your restaurant employee handbook to make it an educational and exciting read your new team members won’t be able to put down. Your core values are the everyday standards set for your employees, whether they’re serving customers or working together as a team. Okay, that might be a stretch.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

MAY 21, 2020

Once that is settled, it’s time for communication plans. That said, we expect restauranteurs to keep up their curbside pickup and takeout offerings to serve diners who may prefer to dine at home for some time, as well as supplement their dine-in revenue which will likely be lower due to a reduced capacity.

Customer Experience 221

Customer Experience Consumer Goods Social Media Dine-in 221

7 Shifts

SEPTEMBER 15, 2021

Use pre-shift staff meetings and staff meals to educate your team on the menus, and give them the opportunity to taste everything. A great way to communicate menu notes to your team is by using tools like 7shifts chat and announcements. Send a blast to the whole serving staff, so they are up-to-date for service.

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

Clover - Restaurants

MAY 3, 2024

These include: Maintain dry, clean floors: Clean up spills and slip hazards immediately, communicate hazards to staff and guests via signage and verbal communication, and use drainage and dry standing places in spaces where wet processes are used. It is also important to educate your staff on signs of pest infestation.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

7 Shifts

AUGUST 20, 2020

However, Logan insisted on keeping the restaurant operating to serve his loyal patrons and keep his staff (safely) working. “We End-to-End Communication During preliminary conversations with 7shifts, Logan noted 7shifts’ emphasis on support and communication. Support, to me, was very important,” he explained.

Employee Relations 195

Employee Relations Guest Recovery Communication POS 195

Modern Restaurant Management

MARCH 13, 2020

Yes, the industry is taking a temporary hit as consumers are choosing to eat at home; however, once the global community re-emerges, sales will lift and brands will once again be there to serve their customers. This includes communicating to their teams the precautions highlighted by the Centers for Disease Control.

Leadership 212

Leadership Sports Catering Customer Service 212

ChowNow

JUNE 29, 2020

With many governments creating new restrictions on seating capacity due to health concerns, your restaurant unfortunately won’t be able to serve the same amount of dine-in guests you once did. M ake sure you can still serve them and give them a great experience with these suggestions: Keep curbside and delivery on the table.

Online Ordering 137

Online Ordering Merchandise Food Safety Dine-in 137

Goliath Consulting

FEBRUARY 26, 2021

Top management should lead by example, communicate with the team often and share the vision of where the business is headed. Once the core values are chosen, a restaurant should actively and consistently communicate those values to staff and guests. A great work culture “starts at the top.”

Customer Experience 109

Customer Experience Customer Service Café Magazine 109

Modern Restaurant Management

MARCH 13, 2020

And communications is front and center, particularly for restaurants that might not be as well known for out of restaurant food. Continue to clearly communicate your plan of action to both customers and employees. Family meals should be “to go” or served buffet style -foregoing everyone sitting around one table.

Front of House 183

Front of House Back of House Restaurant Law Food Safety 183

Restaurant365

MAY 22, 2020

In addition to ensuring that you’re connecting with the right candidates, you might consider using a solution that engages with your top candidates that meets their preferred method of communication.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Modern Restaurant Management

JANUARY 28, 2020

At Church’s Chicken, we recently performed a comprehensive rebranding required communication to all of our domestic and international franchises, as well as all of their employees. Adoption of Team Church’s was dropping, so we knew we needed to revamp our intranet to serve as the foundation of our digital workplace.

Franchise 156

Franchise Franchising Workshop Communication 156

Perfect Daily Grind

MAY 1, 2023

One of the best ways to build trust is to create sensory and customer experiences which accurately reflect the quality of the coffee you’re serving,” he adds. In turn, these staff members can then better educate consumers with informational cards and recommendations on how to drink certain coffee beverages,” he adds. “I

Customer Experience 140

Customer Experience Customer Service Consumer Goods 2022 140

Modern Restaurant Management

DECEMBER 21, 2023

These craft consumers want the full on-premise experience and are willing to pay for it, which includes variety across all variables (styles, ABV, flavor profiles, serving sizes), knowledgeable servers, food pairings and the right glassware/temperature for the beverage, among other things.

2023 120

2023 2024 Insurance Employee Relations 120

Perfect Daily Grind

AUGUST 18, 2019

This is particularly important in a specialty coffee shop because the business model revolves around consistently crafting and serving a bespoke, high-quality beverage. Places with positive workplace cultures have great communication, high morale, and create goals together as a team,” says Matt. . Define & Communicate Your Values.

Café 104

Café Seminar Employee Relations Communication 104

Perfect Daily Grind

OCTOBER 26, 2022

This can be important for a number of reasons; roasters may regularly bring customers in for tours or want to host educational events, for instance. As such, designing your space around the roaster will only serve to streamline workflow. Ultimately, striking and well designed roasteries can leave a lasting impression on customers.

Design 141

Design Workshop Customer Experience Article 141

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication. Update to Mobile POS System.

FOH 78

FOH Mobile Ordering BOH Front of House 78

7 Shifts

JANUARY 31, 2024

Staying educated It's easy to think you've "made it" when you get the restaurant manager job, but in actuality, the real work has just begun. One of the best ways to keep your mind and your performance sharp is to continuously educate yourself on restaurant management. This goes far beyond training during the first week.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

DECEMBER 21, 2020

With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. Rick Camac Dean, Restaurant & Hospitality Management at ICE (Institute of Culinary Education). Dennis Becker, CEO, Mobivity.

2020 148

2020 Online Ordering Point of Sale Cash Management 148

Ken Burgin

JUNE 6, 2023

Language Practice: If your restaurant serves international clientele, ChatGPT can help staff practice key phrases in different languages, enhancing their ability to communicate effectively with a diverse range of guests. This tool can help encourage open communication and continual learning.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68