7 Shifts

NOVEMBER 27, 2024

There was no learning curve — they found the app easy to use and easy to train their managers on. This is something that we have our managers use on a weekly basis as well, so teaching them and training them how to do it literally takes no more than 15 minutes,” says Allie. 7shifts was very easy to get started with.

Website Management 195

Website Management Communication Point of Sale Coaching 195

Modern Restaurant Management

MARCH 31, 2021

Employees should be coached on how to establish connections, which can be difficult through masks and distance. Existing reservations can now be confirmed through text, which could also mention any promotions that encourage guests to visit in person: a personalized drink special or complimentary appetizer, extra loyalty rewards, etc.

Customer Service 474

Customer Service Online Ordering Customer Experience Hospitality 474

Culinary Cues

MAY 8, 2023

The chef is responsible for hiring, training, coaching, evaluating, and scheduling employees keeping in mind their skill level, personal issues and responsibilities, demands of specific positions in the kitchen (not everyone fits in every role), and an ever-changing influx of customers with their own demands.

Kitchen Safety 492

Kitchen Safety Food Safety Coaching Training 492

Modern Restaurant Management

DECEMBER 2, 2022

Training must take place and periodically measuring their performance is critical in making sure the restaurant is running smoothly. Having worked as a business coach and consultant for over 30 years, I have helped many restaurateurs with multiple performance management techniques. Incentivizing Staff.

Management 474

Management Management Point of Sale Front of House 474

EATER

SEPTEMBER 6, 2023

Courtney Johnson and Sam Rollins are currently in training. They’re meeting with a team of coaches to finesse their routines. Essentially, they’re recreating the cheese-buying experience for judges — demonstrating their expertise, but also their enthusiasm for a cheese they believe is special.

Training 350

Training 2010 Consumer Goods 2013 350

7 Shifts

OCTOBER 1, 2024

In this case, you should train your staff on effective communication, active listening, and conflict resolution skills. A warm greeting, attentive service, and a willingness to accommodate special requests can significantly enhance customer satisfaction.

Customer Experience 397

Customer Experience 2024 Online Ordering Customer Service 397

7 Shifts

JUNE 3, 2022

According to Jim Taylor, a restaurant coach at BenchmarkSixty , restaurants can afford to pay employees more by looking for efficiencies in their productivity. Showcase your core values in your employee handbook, in new-hire training, on your company careers page. The Solution: Create a training program. Lack of recognition.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Modern Restaurant Management

MARCH 10, 2020

We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). Make plans to increase visibility on multiple delivery apps and introduce special delivery options. We are trying to be responsible and calm.”

Kitchen Safety 516

Kitchen Safety Food Safety Cash Management Food Supply 516

7 Shifts

AUGUST 16, 2021

A pre-shift meeting is, simply, a meeting that occurs before meal service where the manager gathers the team to go over updates, train them, and get the team excited and motivated for the upcoming shift. They also serve as a place to offer short training sessions for new practices, taste new dishes and connect with them team.

Front of House 397

Front of House Back of House Coaching Customer Service 397

Modern Restaurant Management

FEBRUARY 28, 2020

As added incentive, special deals will be announced each week on Twitter and through Jersey Mike’s email club. “This will be a rigorous program designed to train students from all over the world for a resort and club-focused culinary career,” noted Dr. Gary Markowitz, Senior Vice President of Education at Helms College.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

APRIL 27, 2020

Also launching today, is a special edition of the company’s Food Fanatics magazine. You can view the special issue here. Training on best practices and templates for printed materials to promote employee and customer safety in accordance with City, County, State and Federal orders. Tips for pivoting to retail.

Webinar 463

Webinar Loyalty Program Online Ordering Social Media 463

Modern Restaurant Management

APRIL 27, 2020

Also launching today, is a special edition of the company’s Food Fanatics magazine. You can view the special issue here. Training on best practices and templates for printed materials to promote employee and customer safety in accordance with City, County, State and Federal orders. Tips for pivoting to retail.

Mobile Ordering 494

Mobile Ordering Webinar Loyalty Program Online Ordering 494

Culinary Cues

OCTOBER 30, 2021

Chefs think about the product that they are proud of, the system and organization that has been put into place, the control of those small margins of profitability, or the special menus that are occasionally developed for events and holidays. What many chefs neglect to understand is that they are teachers, mentors, and life coaches.

Coaching 490

Coaching Café Take-out Training 490

7 Shifts

JULY 29, 2021

7shifts also helps Kaldi's categorize hourly team members vs those who are still training. “We We can very easily look at how much labor is being spent on training, that we love,” says Methvin. We have a training journal as well, so we put that in there,” says Kildron. Seeing the Real Numbers. They have fun with it.

Communication 370

Communication Employee Relations Coaching 2014 370

Embrace the Suck

JUNE 18, 2021

And just in case you’re reading this thinking you’re special and those stats don’t apply to you, think again! The Bureau of Labor Statistics tracked restaurant survival and concluded that these statistics are pretty consistent… no special treatment in this industry! STAGE ONE: STRUGGLING.

Leadership 354

Leadership Small Business Coaching Marketing 354

Culinary Cues

SEPTEMBER 1, 2023

Are we promoting the subtle background noise of sizzling steaks, a few dings from pots and pans, and the expeditor calmly coaching the team of line cooks? Did you just spend hundreds of thousands of dollars on a dining space and then a few hundred on a cheap sound system expecting it to do the job required?

Fine Dining 411

Fine Dining Dine-in Front of House Design 411

Embrace the Suck

APRIL 16, 2021

When I am coaching a client, I love to sit in the dining room and just listen. I always give the same answer even after 12 years as The Restaurant Coach. When you take care of the team and invest in making them better.constant training, growth, and opportunities.that trickles down to create a culture of true hospitality.

Coaching 239

Coaching Social Media Hospitality Take-out 239

Embrace the Suck

APRIL 18, 2022

Many of my clients when they first start my coaching program do a big sales number. Over the last 12 years of being The Restaurant Coach™?, They are committed to training. " We don't rise to the level of our expectations; we fall to the level of our training." ~ Archilochus. Memorable brands make you feel special.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Modern Restaurant Management

MAY 28, 2021

Biscuit Belly, a chef-driven fast casual breakfast and brunch concept specializing in gourmet biscuit sandwiches, signed its first and second multi-unit development agreements to franchise ten locations throughout Lexington, Knoxville, Huntsville and Birmingham. Biscuit Belly Signs First Multi-Unit Deals.

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

Modern Restaurant Management

AUGUST 19, 2020

They both went through a management training program. The course has been developed with special attention to both knowledge and competency based learning. A special edition and commemorative “Big Apple” Doughnut exclusively at the Times Square Shop. Peter’s two sons, Pete, Jr. at The French Pastry School.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Lavu

OCTOBER 13, 2023

Also, ensure that the waiting staff is adequately trained to take orders quickly and accurately. Improve kitchen efficiency: Optimize kitchen operations by organizing workstations, implementing efficient food prep processes, and cross-training kitchen staff to handle different tasks.

Seating 174

Seating Mobile Ordering Customer Service Online Ordering 174

Restaurant365

JANUARY 18, 2022

Coach staff members on zero food waste tactics. Consequently, you must follow proper food storage techniques, and train your staff on these techniques to minimize the amount of perishable goods that go to waste. Run daily or weekly specials. High-cost proteins are top candidates for these specials.

Waste 147

Waste Compost Food Consumer Goods 147

Ken Burgin

AUGUST 1, 2023

These are designed for training restaurant managers and head chefs in problem-solving and resource allocation. Some of the ways to use these situations for training and coaching… Let people choose the one they want to answer and give them 5 minutes to make notes and prepare their answers.

Training 60

Training Management Management Kitchen Safety 60

Perfect Daily Grind

AUGUST 9, 2022

You may also like our article on how to choose a coach for barista championships. He is a three-time Australian Barista Champion, as well as the Training Manager and Head of R&D at ONA Coffee. Hugh explains that some coffee professionals receive coffee from their coaching team. I spoke to three WBC competitors to find out.

Sourcing 168

Sourcing Coaching 2015 2021 168

The Food Corridor

APRIL 21, 2021

These forward-thinking programs offer training, guidance, support, and funding, as well as access to the kitchen space and equipment needed to take a food business to the next level. For those ready to launch, the Incubator includes access to the shared kitchen, training, and funding to help you launch your product and take it to market.

Food 98

Food Coaching Food Truck Website Management 98

Modern Restaurant Management

DECEMBER 12, 2019

Erik Mallon will serve as Senior Director of Franchise Development, and Jim Hicks assumes the role of Director of Operational Services and Training. Black Bear Diner hired Joe Adney as Chief Marketing Officer and Camille Chavez as Vice President of Training and Development. " Black Bear Diner Adds CMO. ” Camille Chavez.

Franchise 275

Franchise Franchising Loyalty Program Book 275

Chowly

MARCH 28, 2024

Introduction In our recent conversation with Matt Rolfe , an experienced hospitality leadership coach, we explored strategies for improving restaurant profitability through transformative leadership and behavioral coaching. Matt encourages the importance of doing something special in an industry where mediocrity prevails.

Leadership 81

Leadership Coaching Sustainability Customer Experience 81

Modern Restaurant Management

MARCH 13, 2020

Maria is also a certified health coach specializing in nutrition and wellbeing. ” Founded by classically-trained chef Dave Kopushyan and three friends in early 2017, Dave’s Hot Chicken initially opened as a parking lot pop-up, with lines quickly wrapping around the block. Dave's Hot Chicken.

Franchise 364

Franchise Franchising Customer Experience Customer Service 364

Culinary Cues

MARCH 30, 2023

It is moments like this that make cooks look forward to another day spent with special people, on a mission to create, support, learn, and express. There are many times when cooks can align with the question posed by the former NFL coach, Marv Levy: “Where would you rather be than right here, right now.”

Coaching 520

Coaching Restaurant Law Sports Café 520

Culinary Cues

JANUARY 7, 2024

you can re-invent yourself – build new, exciting menu concepts, empower your employees to generate ideas, build guest experiences that rival any competitor in your area, build in special events that make every day in your restaurant exciting and worth supporting. IT’S YOUR MOVE! IT’S YOUR MOVE! IT’S YOUR MOVE!

2001 446

2001 2024 2008 Coaching 446

Ken Burgin

JULY 9, 2022

Add special takeaway and delivery desserts in clear plastic containers – easy to transport and set firm to avoid spills. Short training sessions can cover chocolate, gelato and ice-cream making, how a cake rises, meringue etc – the chemistry and wizardry of what the cooks create.

Social Media 88

Social Media Employee Relations Coaching Pricing 88

Bottleneck Management

JULY 13, 2022

Kellie is a Manager at City Works in Vernon Hills, IL and recently completed our Manager in Training program. ” What did you think of our Manager in Training program? “What I liked about the MIT program was the length of the training itself. ” What do you enjoy about working with the team/company?

Training 78

Training Coaching Take-out Management 78

Restaurant Clicks

SEPTEMBER 8, 2021

Savor Weinkeller Tide and Vine Oyster House Red Coach Inn The Griffon Gastropub AG Inspired Cuisine Bakery Restaurant & Lounge Flying Saucer Restaurant Niagara Brewing Company Pho Xyclo Queen Charlotte Tea Room Zaika Indian Cuisine & Bar Wine on Third Top of the Falls Skylon Tower Casa Mia Ristorante Hard Rock Cafe. Red Coach Inn.

Dietary Restrictions 78

Dietary Restrictions Coaching Online Ordering Reservations 78

Apicbase

MAY 30, 2024

This involves enabling staff to choose menu items from the terminal, select modifiers and variations, and accommodate special requests from customers. Thanks to the intuitive interface, your servers can instantly select menu items, accommodate special requests and dietary requirements, and send them straight to the kitchen.

POS 52

POS Inventory Cash Management Point of Sale 52

Apicbase

MARCH 17, 2023

Focus on training Adequate training is also crucial to keep your product consistency in check. Employee training can include instructions on your restaurant’s SOPs and how to follow them, but you should also offer regular training courses, refresher courses, and individual coaching.

Customer Experience 52

Customer Experience Consumer Goods Food Order Food Supply 52

Rocket Fuel

DECEMBER 1, 2022

Small messages on special days help to maintain a personal relationship with individual customers. Train your staff thoroughly on your new online ordering system. Consider implementing a “certification” on the new system—Train employees and develop a quick ‘quiz’ to test their knowledge.

Online Ordering 52

Online Ordering Ordering Point of Sale Mobile Ordering 52

MBB Hospitality

APRIL 25, 2018

As a hospitality management consulting company in Philadelphia , MBB Management specializes in bringing you the best tools and expert knowledge to help you achieve maximum success and growth, including hiring employees. MBB Management also specializes in restaurant and franchise consulting.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40