Modern Restaurant Management

JANUARY 8, 2021

Someone still has to prepare and cook food, serve it, clean counters, vacuum and mop, take orders and accomplish many other day-to-day restaurant tasks— typically in a small, enclosed space. Increase Communication for Everyone. Keep Masks On, But Get In Sync.

Technology 395

Technology Front of House Kitchen Safety Back of House 395

7 Shifts

OCTOBER 1, 2024

Serving fresh, delicious, and well-prepared food can make a big difference in how customers perceive your restaurant. In this case, you should train your staff on effective communication, active listening, and conflict resolution skills. Food quality Food quality plays a big role in your customer’s experience.

Customer Experience 397

Customer Experience 2024 Online Ordering Customer Service 397

Modern Restaurant Management

APRIL 27, 2020

Business consulting and coaching on topics including how to drive improved order volume leveraging social media and the web, creating new family-style meals and packages for take-out, and customer service for curbside pickup and take-out orders. Support for no-contact doorstep delivery and minimal-exposure pickup options.

Mobile Ordering 494

Mobile Ordering Webinar Loyalty Program Online Ordering 494

Modern Restaurant Management

APRIL 27, 2020

Business consulting and coaching on topics including how to drive improved order volume leveraging social media and the web, creating new family-style meals and packages for take-out, and customer service for curbside pickup and take-out orders. Support for no-contact doorstep delivery and minimal-exposure pickup options.

Webinar 463

Webinar Loyalty Program Online Ordering Social Media 463

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. The rise of collaborative coaching.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

7 Shifts

AUGUST 19, 2020

Pro tip: Use 7shifts’ Team Communication platform to discuss ideas for improvement with all your staff. Write your training guide as you’d coach them in person.) Include info on how to edit and delete orders, amend bills, communicate with the kitchen, and other tips you may have in place) Shift scheduling onboarding.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Modern Restaurant Management

MARCH 27, 2024

Greenberg is an internationally recognized speaker, author and coach with franchise clients that include McDonalds, Great Clips, GNC, RE/MAX, Smoothie King, Global Franchise Group and many more. You’re there to serve. For 10 years, he was a multi-unit franchise owner with Edible Arrangements. You’re not there to win.

Coaching 275

Coaching Franchise Franchising Book 275

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. ” Duff & Phelps served as financial advisor to Sun Capital Partners, Inc. Creating a Face-Pay Network.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Squirrel Systems

MARCH 5, 2025

Debbie holds a BFA in Advertising and Graphic Design from Paier College of Art and recently obtained a Certified Professional Coach degree from iPEC Coaching. theorg.com Ellen Rockwell SPB Hospitality Ellen Rockwell serves as the Executive Vice President of People & Culture at SPB Hospitality.

2025 71

2025 Hospitality Leadership Coaching 71

Hot Schedules

MAY 10, 2021

So how do you stack your bench and coach your own team to maximum efficiency? Train and prepare staff to serve guests in a high-speed, high-volume environment. Employee Communication. Mobile notifications are the preferred method of communication for the modern workforce. Finding skilled talent isn’t easy. Phone Chat.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

7 Shifts

OCTOBER 16, 2023

7shifts set out to solve this industry challenge by building a true all-in-one app that serves the entire restaurant employee lifecycle from hiring, training, and scheduling to paying and retaining. That’s where 7shifts’ Task Management and Team Communication tools come in. Train A restaurant operator has an ever-expanding to-do list.

Tip Distribution 221

Tip Distribution Document Hiring Training 221

Lavu

OCTOBER 13, 2023

It is calculated by dividing the number of guests served by the number of tables available during that time period. For example, if a restaurant has 10 tables and serves 30 guests in a four-hour period, its table turnover would be 3. The ideal turnover rate changes based on type of restaurant. How to Calculate Table Turnover Rate?

Seating 174

Seating Mobile Ordering Customer Service Online Ordering 174

Modern Restaurant Management

MAY 28, 2021

He continued by highlighting areas where the company outperformed the industry in growth and how the organic quick-serve restaurant continues to meet and exceed serving its guests amidst the unique demands of COVID-19. million guests. ” Dave's Hot Chicken Inks New Deals.

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

Modern Restaurant Management

JANUARY 17, 2020

Benihana has over 80 percent brand recognition nationwide and attracts a consistent and growing guest base, with 15 million guests served annually across 107 locations. “This transaction comes at a good time and serves as validation for where we’ve come from and where we are headed as a brand. and PepsiCo, Inc.

Franchise 340

Franchise Franchising 2020 Fast Casual 340

Modern Restaurant Management

OCTOBER 21, 2019

. “The fundamental shift away from animal product consumption towards more wholesome, plant-based options is our opportunity as a society to create a healthier world for future generations”, commented Ben Davis, Content & Communications Director, Plant Based World Conference & Expo. Two of their locations are fuel kiosks.

Retail 226

Retail Consumer Goods Point of Sale Innovation 226

Modern Restaurant Management

DECEMBER 12, 2019

Husband-and-wife team Craig and Dianne LeMieux, along with their son Kyle and his wife Saverea LeMieux, have served as the brand’s Colorado area developers since 2016. Our new microsite should serve as a valuable resource to those interested and qualified to own a salad kitchen with us.” Salata Debuts Franchise Microsite.

Franchise 275

Franchise Franchising Loyalty Program Book 275

Chowly

MARCH 28, 2024

Introduction In our recent conversation with Matt Rolfe , an experienced hospitality leadership coach, we explored strategies for improving restaurant profitability through transformative leadership and behavioral coaching.

Leadership 81

Leadership Coaching Sustainability Customer Experience 81

EATER

OCTOBER 3, 2024

Chicago’s Coach House aspires to educate customers on South Indian cuisine and history Chicago’s Coach House is a 22-seat tasting menu restaurant that aims to educate patrons on South Indian cuisine. Mohajir sees his role at Coach House as expanding people’s understanding of Indian food. “I

Serving 258

Serving Coaching Menu Education 258

Perfect Daily Grind

JANUARY 23, 2023

Coaching and training Wilford Lamastus Jr. If a competitor wants to perform well at the WBC, one of the biggest costs is to hire a coach – preferably a ‘famous’ one,” he says. Plane tickets and accommodation for trainers and coaches, relatives, friends, and colleagues may need to be paid for, too. lb at auction.

Coaching 148

Coaching Equipment Travel Training 148

Future Food

MARCH 5, 2019

Customers have become better informed, they have choices and they will communicate their dissatisfaction when they feel food and service is second-rate. They no longer want to be served by the ‘B’ team; or eat off of bullet-proof crockery; or pay main course prices for over-sized, unappetising breakfast dishes.

Customer Experience 99

Customer Experience Hospitality Coaching Customer Service 99

Sling

OCTOBER 9, 2020

Performance management is a regular, ongoing practice of communication and discussion between a business owner or manager and the employees who are part of their team. The purpose of this communication is to support, streamline, and facilitate the organizational strategy of the business. Let’s look at those phases in detail.

Management 78

Management Management Communication Coaching 78

Restaurant Clicks

NOVEMBER 12, 2021

The bar gives coach seating priority to customers with physical disabilities to extend their comfort levels. The Spirit Room offers open communication and supports local artists. The place offers a cozy atmosphere with live music, a beautiful bar, and comfy coaches. The Daily Refresher.

Bar 126

Bar Seating Coaching Events 126

Black Box Intelligence

MAY 25, 2021

Well, the primary theory at the moment focuses on restaurant and hospitality workers making more money by staying home and claiming unemployment versus getting back to bartending or serving or working the to-go station. Does your company position itself in way that clearly communicates its purpose and values to potential employees?

Social Media 98

Social Media Leadership Coaching Hiring 98

Crunchtime

FEBRUARY 7, 2024

While these methods help communicate SOP details to a degree, there is little to no accountability built into the system and it is next to impossible to roll out changes quickly. Retail operations management is an exercise in communication that requires a team effort to execute daily tasks and help make important decisions.

Operations 78

Operations Audits Cash Management Food Safety 78

Clover - Restaurants

JULY 11, 2024

A marketing campaign that connects businesses who have similar target customers can be an invaluable way to expand the customer base for each business involved–and creates a direct line of communication to new customers that’s tough to replicate. But, it may be that the niches each of you serve could be complementary not competitive.

Small Business 52

Small Business Retail Customer Service Food Truck 52

Apicbase

MARCH 17, 2023

Doing so will help you cut costs, serve customers more quickly, increase customer satisfaction, and improve profits. For example, this continuous improvement involves identifying bottlenecks in your operation and eliminating them, improving communication, and automating repetitive tasks. What tech does your restaurant need?

Customer Experience 52

Customer Experience Consumer Goods Food Order Customer Service 52

Modern Restaurant Management

NOVEMBER 19, 2020

“Square KDS is built to help restaurants improve front and back of house communication, improve ticket times, and manage order flow from one central location, regardless of what the future holds.” ” Comeback Coach. Verizon debuted the first episodes of its Comeback Coach video series , above.

Mobile Ordering 367

Mobile Ordering Kitchen Safety Online Ordering Coaching 367

Modern Restaurant Management

JANUARY 22, 2021

“This year has taught us so much and inspired our efforts to grow our business in new ways that best serve our guests. Throughout the coming years, we want to continue to serve as the ultimate destination of discovery – and joy – for guests as they venture out and enjoy an experience together at any of our locations.”

Franchise 508

Franchise Franchising 2020 2021 508

Modern Restaurant Management

JUNE 19, 2020

” “The addition of SuperFi enables us to extend our reach and better serve our customers, while complementing our strategy that is focused on innovation and expansion,” said Robin Johnston, COO of Bloom Intelligence. On-site support through ongoing service visits and in-person coaching.

Food Safety 362

Food Safety Customer Experience Website Management Employee Relations 362

Modern Restaurant Management

JULY 27, 2020

Health services such as physicians, counseling and mental health services, and health coaches are also closing at lower rates – all critical resources during this time. Franchisors must be able to document policies and practices for sanitizing, social distancing, contactless service, use of protective gear and guest communications. "When

Franchise 443

Franchise Franchising Mobile Ordering Kitchen Safety 443

7 Shifts

JULY 12, 2023

She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers. I kind of did it out of a self-serving type of thing where I was like, I never see him. It served a purpose. And then also having an open communication with you guys so that we can always be there as an aid.

Front of House 370

Front of House Back of House Take-out Book 370

Embrace the Suck

MAY 5, 2019

It has served our species well since we no longer live in a cave and grunt at each other around a primitive fire (okay, some people still grunt). The evolution of humans came from our ability to communicate. To move people with communication, we must tap into emotions. Adaptation is the superpower of the human race. Take action.

Communication 242

Communication Take-out Coaching Management 242

7 Shifts

NOVEMBER 3, 2022

When my friend was 22, she served at a steakhouse that mandated short dresses and heels. I have been serving plant based charcuterie since 2008.Broccoli Salt & Straw uses an internal communication platform called The Dot. The QSR franchise started in Seattle and serves up Asian-inspired bowls and appetizers.

Leadership 195

Leadership FOH BOH Website Management 195

7 Shifts

JANUARY 26, 2021

Once alcohol was legal to serve via takeout, Cali Comfort BBQ took to their audience and polled them as to what kind of offerings they’d like to see. The restaurant soon started selling batched-and-bottled cocktails to go with fish bowls and rubber ducks to serve them in. Keep communication open and frequent.

2021 370

2021 Front of House Social Media Back of House 370

Embrace the Suck

OCTOBER 28, 2021

Hire a business coach (okay that was a little self-promotion…LOL). What is your preferred communication style? I need to understand how you will communicate, lead, react to stress, manage tasks, and what is keeping you stuck where you are. One of the major issues in any business is poor communication.

Coaching 337

Coaching Training Social Media Take-out 337

EATER

JANUARY 24, 2022

But in A Taste of Hunger , the latest film from director Christoffer Boe, the restaurant merely serves as a setting for a crumbling marriage. He’s just an incredible chef — he won the Bocuse d’Or in 2011, he’s been a coach for other countries. NCW: Cooking is a form of communication.

Food Truck 274

Food Truck 2011 Coaching Customer Experience 274

Embrace the Suck

JUNE 3, 2024

Individuals struggling with addiction may find it challenging to communicate effectively with their peers, leading to misunderstandings, conflicts, and a breakdown in cohesive work dynamics. Engaging in activities such as exercise, meditation, or hobbies promotes a renewed sense of purpose and serves as a healthy outlet for emotions.

Guest Recovery 275

Guest Recovery Coaching Education Equipment 275