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How to Improve Team Communication with Restaurant Staff and Management

7 Shifts

You would think something as second nature to people as communication would be easy to manage in the workplace. Communication is the key to facilitating productive relationships between managers and employees. Dangers of Poor Communication. Steps to Improve Team Communication. What to Communicate and When.

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How Coherent Communication Can Help Revive the Hospitality Sector

Modern Restaurant Management

The key to providing outstanding customer service is ultimately through coherent communication, as adequate English language competency is essential for ensuring a positive guest experience. A virtual English language speaking coach can empower workforces with confidence and native-like proficiency to produce coherent communication.

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How to Train Your Staff to Communicate Effectively with Guests

Modern Restaurant Management

Start with The Basics of Communication. Often when it comes to customer communication, it is not about what you say but how you say. Coach your new hire on some relevant examples of this. Body language and facial expressions can communicate what a person is feeling. Verbal Language. Practice, Practice, Practice.

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8 Reasons Why Restaurant Workers Quit (And How to Retain Them)

7 Shifts

According to Jim Taylor, a restaurant coach at BenchmarkSixty , restaurants can afford to pay employees more by looking for efficiencies in their productivity. And there are a number of easy ways to do it: Praise publicly on internal communication channels like email, group chats, or staff pages. Communication is lacking.

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WE EAT WHAT WE ARE AND WE ARE WHAT WE EAT

Culinary Cues

I had the pleasure of communicating with Dr. Deborah Kennedy, the CEO of Culinary Rehab – an organization focused on teaching kitchens and nutrition programs to change the health of populations. Dr. Kennedy hopes, with her organization, to support doctors through coached personal nutritional habits that would reduce physician burnout.

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The Winning Strategy: Attracting and Retaining Top Talent for Your Restaurant – A Four-Step Approach

Embrace the Suck

Take the initiative, communicate, and show genuine interest in their capabilities. If a candidate seems promising in terms of personality, complement it with a behavioral assessment to gain a better understanding of their leadership style, communication skills, and response to feedback. These queries reveal their values and attitudes.

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The Top 10 Things Learned from Working with 1000+ Restaurants

Embrace the Suck

I keep detailed coaching notes from every client I have had over the past 11 years as The Restaurant Coach™ Some of those stories make it into my books, speaking gigs, podcasts, or just as a solid warning to new clients about what not to do! Communication is key if you want to build a badass culture. Reading books.

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