Deliverect

DECEMBER 30, 2019

The online delivery market continues to grow at a breakneck pace, with over 16 million USD in European revenue in 2019. Cities are more diverse and multicultural than ever before, so it’s important to cater to your cosmopolitan clientele by making sure your menu has enough variety - something you can do by segmenting.

Delivery 78

Delivery Marketing Online Ordering Customer Experience 78

Modern Restaurant Management

MARCH 11, 2022

. “In order to keep distribution costs in check, we partnered with our distributors and suppliers by being more flexible, consolidating delivery days, and allowing later delivery window times when needed,” Corporate Executive Chef, David Cox told Modern Restaurant Management (MRM) magazine.

Pricing 189

Pricing Customer Service Magazine Delivery 189

Modern Restaurant Management

NOVEMBER 15, 2023

When ordering via third-party apps, Gen Z and Millennial consumers were most likely to cite restaurant variety and the ability to order delivery from restaurants that don’t offer it directly as important reasons for using this option. What can restaurants do better to attract those without children?

Loyalty Program 106

Loyalty Program Mobile Ordering Website Management Online Ordering 106

Modern Restaurant Management

AUGUST 18, 2020

At the beginning of the pandemic, Paul Dioguardi, owner of Colorado-based Hickory House Ribs, realized there was only so much he could do with the amount of available restaurant tables so he decided to focus on growing the catering side of the business. With COVID, restaurants were shut down completely, only offering takeout and delivery.

Marketing 193

Marketing Front of House Back of House Food Truck 193

Modern Restaurant Management

MARCH 28, 2022

The spike of take out and delivery orders that began with covid makes it all too easy to forget that prior to March 2020, guests had already begun moving that direction. The Trend: Ghost kitchens and changing restaurant design cater to off prem. The Challenge: Changing guest preferences for off premise dining. billion in five years.

2022 205

2022 FOH BOH Recruiting 205

Modern Restaurant Management

JANUARY 3, 2024

There's a growing recognition that mobile apps alone cannot cater to all aspects of loyalty, paving the way for alternative solutions like kiosks and more integrated loyalty program structures. We launched our Portillo’s Pick Up shelves, for delivery drivers and guests who order online to quickly come in and grab their meals.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

APRIL 11, 2023

As restaurants embrace technology, work to avoid encroaching competition and search for ways to expand their customer base, we’re likely to see more and more innovative ways that brands are blurring traditional lines to get in front of new customers. The following trends show how brands are taking advantage of this growing movement.

Fast Casual 186

Fast Casual Customer Service Sustainability Customer Experience 186

Squirrel Systems

FEBRUARY 16, 2024

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. This agility is crucial for staying relevant in a market where culinary innovation is critical.

2024 52

2024 Technology Menu Mobile Ordering 52

7 Shifts

JUNE 27, 2022

Since then, she's worked at DIG (formerly Dig Inn) where she was Director of Strategic Operations and led supply chain strategy, menu development and their food delivery and ghost kitchen business. Determined to make a bigger impact, she left consulting to pursue a career in the food industry. It's hospitality. And I felt that.

Front of House 195

Front of House Food Supply Consumer Goods Customer Experience 195

Modern Restaurant Management

DECEMBER 15, 2023

That is why multi-unit restaurants are leveraging a multitude of technologies to make every dining, delivery, drive-through, or takeout experience festive and memorable. Connecting with the Right Automation The Internet of Things (IoT) is a powerful example of a back-end innovation that improves diners’ holiday experiences.

Equipment 114

Equipment Customer Experience Fast Casual 2023 114

Modern Restaurant Management

JULY 28, 2021

The pandemic accelerated the shift from dine-in to pick-up and delivery; and while the dine-in option will resume post mass vaccination, there is certainly a new segment of users that will remain loyal to food delivery. An increase in orders necessitates an increased focus on fast delivery and accuracy.

Mobile Ordering 193

Mobile Ordering Online Ordering Retail Customer Experience 193

The Restaurant Group

DECEMBER 3, 2020

Key Restaurant Industry Takeaways for 2020 – Challenges and Innovations. The restaurant industry’s ingrained innovation, drive, and resiliency has shined through in the many ways owners, workers, and consumers have adapted to this new reality. This year has seen the rise of fine-dining delivery. Creativity in Offerings.

2020 78

2020 Online Ordering Fine Dining Food Safety 78

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Modern Restaurant Management

APRIL 1, 2020

Although we are not having guests eat in our dining rooms, Teriyaki Madness is utilizing technology to combat the fallout through an emphasis on pickup and delivery, innovative curbside service and social media promotions across its website and mobile app.

Technology 180

Technology Healthcare Social Media Mobile Ordering 180

The Restaurant Times

OCTOBER 23, 2023

Meet Coffeefy , the brainchild of Ramon Aguilar, an industrial system engineer with a taste for innovation and a love for coffee. The Evolution of the Coffeefy Brand: But Coffeefy didn’t stop at its inception; it evolved to cater to a diverse crowd. This concept perfectly aligns with the evolving needs of the Mexican workforce.

Customer Experience 97

Customer Experience Mobile Ordering Innovation Technology 97

OneDine

JANUARY 9, 2024

With the onset of 2024, there’s no better time for restaurateurs to embrace innovative technological advancements to streamline operations, enhance customer experiences, and stay ahead in a competitive market. Note: OneDine offers a built-in delivery platform, so you don’t have to manage a fleet of drivers).

2024 52

2024 Technology Customer Experience Sustainability 52

Modern Restaurant Management

JANUARY 19, 2021

First, identify a gap in the market—often using a delivery system’s regional data to see which cravings went unsatisfied. Others, like LA-based group Salted, are built from the ground up with only “delivery-first” brands. Not in control of your delivery service? Welcome to the age of virtual restaurants.

Front of House 207

Front of House Online Ordering Food Order Customer Experience 207

Modern Restaurant Management

FEBRUARY 25, 2021

Restaurateurs have left no stone unturned: they’ve employed third-party delivery services, moved further toward e-commerce, and set up outdoor dining to engage with patrons safely. First, a pivot to e-commerce sales helped to facilitate online orders, deliveries, and curbside pick-up. Dining in the Post-COVID Era.

Guest Recovery 151

Guest Recovery Online Ordering Point of Sale Retail 151

Modern Restaurant Management

JULY 26, 2023

Small Footprint Model Papa Johns has effectively navigated the real estate market by embracing innovative design strategies and maximizing the flexibility of its floor plans. The brand strategically chooses locations in close proximity to residential areas, aligning with its delivery-focused business model.

Small Business 88

Small Business Innovation Food Order Design 88

The Restaurant Group

NOVEMBER 8, 2021

Instead of eating out, the entire world shifted to take-away and food deliveries, making it necessary for restaurants to adjust their capacity to cater to this growing consumer segment [ 1 ]. This has also put more pressure on restaurants to increase their presence on food delivery apps. 4 Innovative Menus. Wondering how?

2022 78

2022 Food Supply Innovation Sustainability 78

Modern Restaurant Management

APRIL 5, 2022

As per a recently published report by Future Market insights, the Takeaway and Delivery Food market is going to witness accelerated demand in the coming years with online food platforms. As restaurants shuttered across the world due to the pandemic in 2020, deliveries and takeout orders soared.

Online Ordering 187

Online Ordering Point of Sale Website Management Inventory 187

Modern Restaurant Management

APRIL 28, 2022

Spurred by the explosion of off-premises and delivery during the pandemic, virtual brands offer many benefits to both brands and consumers. Via their delivery-only concepts Chicken Sammy’s, The Wing Dept. Micro-Niche Concepts that Cater to the Specific. Micro-niche concepts are another useful virtual brand application.

Dietary Restrictions 185

Dietary Restrictions Influencer Back of House BOH 185

Modern Restaurant Management

JANUARY 8, 2024

As the trend of digital nomadism continues to rise in the future, catering to this growing demographic becomes increasingly important. In 2024, the restaurant industry will witness a technological transformation driven by innovations like AI and contactless solutions, while also grappling with data privacy concerns.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

DECEMBER 15, 2020

They expect digital ordering options, on-demand choices and services that cater to their online lifestyle. Drive-Thrus Ripe for Innovation. One of the biggest issues amid the pandemic is the growth in delivery, but shortage in drivers. The Rise of Digital Channels. Even before COVID-19, digital channel use was on the upswing.

Guest Recovery 145

Guest Recovery Mobile Ordering 2025 Customer Experience 145

Foodable

MAY 18, 2021

On this episode of the Takeout, Delivery, and Catering podcast series, hosts TJ Schier and Sam Stanovich sit down with Elizabeth Baxter , the chief people officer of Torchy’s Tacos , to explore the taco business, crafting products and merchandise, and building a culture of caring. And people like different, innovative, and easier.”

Food Truck 98

Food Truck Merchandise Recruiting Innovation 98

Future Food

JUNE 27, 2023

The internal communities of our workplaces and assets can look out and connect with visitors and communities with a fine-grained F&B retail strategy to meet the needs of occupants and visitors with a diverse range of food and beverage options, catering to different tastes, dietary preferences, and cultural backgrounds.

Hospitality 78

Hospitality Food Mobile Ordering Beverage 78

Modern Restaurant Management

DECEMBER 3, 2020

It’s clear to us she is someone who can help us grow and innovate and make sure we are making decisions to keep us relevant 10 years from now.” ezCater announced the launch of Subway's new online catering platform as part of the sandwich chain's overall focus to create even greater digital convenience for guests.

Franchise 131

Franchise Franchising Catering Online Ordering 131

SpotOn

APRIL 10, 2024

They realized catering could be a fruitful side hustle. Parties and catering have their own logistical challenges and going whole hog on a counter-service restaurant is its own beast.  Innovation doesn’t rest at CCK, and neither do the Gaardbos or Goldberg and the team.

Email Marketing 52

Email Marketing Online Ordering Travel Events 52

Culinary Digital

JANUARY 2, 2024

Whether you run a bustling kitchen, manage a dynamic catering service, or are involved in any food-related business, your menu choices can significantly impact your organization’s success. This commitment allows for meticulous attention to detail and ensures consistent delivery of high-quality food.

Menu 59

Menu Seasonal Menu Customer Experience Customer Service 59

Foodable

APRIL 21, 2021

On this episode of the Takeout, Delivery, and Catering podcast series, hosts TJ Schier and Sam Stanovich sit down with Fred Morgan, the co-founder of Fired Pie , to explore menu innovation, packaging, and how to leverage social media marketing to drive sales. Catering was about twenty percent of our business before the pandemic.

Fast Casual 79

Fast Casual Social Media 2013 Mobile Ordering 79

Modern Restaurant Management

OCTOBER 22, 2020

Many have been able to successfully reopen and keep their doors open by quickly innovating and adapting new operating models to serve their customers,” said Justin Norman, Yelp’s vice president of data science. They can also focus on creating a unique brand that customers will come back to both physically and with delivery.

Food Supply 178

Food Supply 2019 Food Truck Back of House 178

Modern Restaurant Management

NOVEMBER 13, 2023

99-cent fee is intended to fund product investments and continue innovation in the company. From shipments and deliveries to staff scheduling and house operations, you don’t have time to worry about your POS platform, not to mention the headache of moving all your operations to another platform. For many, the.99-cent The reality?

Point of Sale 120

Point of Sale POS Back of House Customer Service 120

Sante

OCTOBER 30, 2020

Underutilized kitchens can use Kitch to rent their space to caterers, food manufacturers, bakers, mobile food vendors, and other businesses. If you're a restaurant that would like to take online orders but hire your own delivery staff, then GoTab is in order. It empowers commercial kitchen owners to monetize their existing space.

Mobile Ordering 130

Mobile Ordering Online Ordering Delivery Food Order 130

7 Shifts

OCTOBER 15, 2020

Takeout & delivery are changing the way restaurants operate ?? It’s no surprise that takeout and delivery channels have become critical for restaurants worldwide as COVID regulations force restaurants to close their dining areas. Even now, restaurants in New York remain at 25% seating 8 months after the crisis first began.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

JANUARY 13, 2023

“After 36+ years of serving innovative, California inspired cuisine, we are proud to have built an incredibly loyal and supportive CPK guest community, so we wanted to do something to show our appreciation as we kick off the new year,” said Ashley Ceraolo, SVP of Marketing at California Pizza Kitchen. ” The Royal Silencer.

2023 98

2023 Menu Seasonal Menu Back of House 98

Sante

MARCH 31, 2020

Restaurants around the globe have been shuttered, with the exception of takeout and delivery orders, in an effort to flatten the curve of coronavirus infections. Beginning Thursday, March 26, two fully customizable grab-and-go feasts will be available for pickup and delivery through UberEats and Grubhub.

Hospitality 100

Hospitality Front of House Back of House Innovation 100

The Restaurant Group

DECEMBER 3, 2021

As food deliveries and takeaways continue to rule the food industry in 2022, forward-looking restaurants are now moving away from plastic and other non-recyclable materials in their food packaging. They are increasingly adopting compostable packaging materials in food deliveries to reduce their carbon footprint. 3 Drinks With a Twist

2022 78

2022 Catering Compost Food Safety 78