Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Foodable

APRIL 21, 2021

On this episode of the Takeout, Delivery, and Catering podcast series, hosts TJ Schier and Sam Stanovich sit down with Fred Morgan, the co-founder of Fired Pie , to explore menu innovation, packaging, and how to leverage social media marketing to drive sales. Catering was about twenty percent of our business before the pandemic.

Fast Casual 79

Fast Casual Social Media 2013 Mobile Ordering 79

Future Food

JUNE 27, 2023

The internal communities of our workplaces and assets can look out and connect with visitors and communities with a fine-grained F&B retail strategy to meet the needs of occupants and visitors with a diverse range of food and beverage options, catering to different tastes, dietary preferences, and cultural backgrounds.

Hospitality 78

Hospitality Food Mobile Ordering Beverage 78

Modern Restaurant Management

DECEMBER 21, 2022

The technology space is still the “wild west” in the spirits realm, and it is likely that technology will continue to innovate, and inevitably consolidate, the playing field. As history would tell us, there will likely be a decent amount of merger and acquisition activity with consideration to bolt on needs from larger suppliers.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

JULY 15, 2020

Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants. As Americans stayed home, they continued to order food using features like contact-free delivery to safely enjoy their favorite meals from local restaurants. Take-out/delivery.

2020 195

2020 Mobile Ordering Point of Sale Fast Casual 195

Modern Restaurant Management

JULY 30, 2021

Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices. Just Salad is the first restaurant investment for Closed Loop Partners, a New York-based investment firm and innovation center focused on scaling the circular economy in North America and beyond.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Foodable

NOVEMBER 24, 2021

In this session from Fast Casual Global , host Paul Barron sits down with Atul Sood, Chief Business Officer, of Kitchen United to discuss how understanding third-party delivery will be a key strategy long into the future and how innovators are creating entirely new business sectors in food service today.

2030 65

2030 Fast Casual Point of Sale 2022 65

Restaurant Clicks

OCTOBER 2, 2021

Japanese cuisine is especially receptive to creative innovation and culinary artistry. Whether you are looking for a traditional Japanese dining experience, a fast-paced, casual sushi bar with sake, or a modern Japanese fusion kitchen with an edgy vibe, sushi restaurants in Houston, Texas, are sure to have what you are looking for.

Fast Casual 137

Fast Casual Reservations Seasonal Menu Dine-in 137

Modern Restaurant Management

JANUARY 13, 2023

“After 36+ years of serving innovative, California inspired cuisine, we are proud to have built an incredibly loyal and supportive CPK guest community, so we wanted to do something to show our appreciation as we kick off the new year,” said Ashley Ceraolo, SVP of Marketing at California Pizza Kitchen. ” The Royal Silencer.

2023 100

2023 Menu Seasonal Menu Back of House 100

Foodable

NOVEMBER 12, 2020

On this episode of the Takeout, Delivery, and Catering podcast series, hosts TJ Schier and Sam Stanovich sit down with Carl Howard, the president and chief executive officer of Fazoli's , to explore menu innovation, food safety strategies, and how to thrive in a crowded market. Food safety is paramount,” says Howard.

Fast Casual 52

Fast Casual Kitchen Safety Food Safety Social Media 52

BNG Point of Sale

SEPTEMBER 2, 2021

Fast Food And Quick Service . The high turnover nature of these operations tends to result in fewer kitchen staff required, cheaper food and menu items, and smaller retail spaces, than other types of endeavors in the restaurant industry (and indeed other catering businesses). Catering . Cloud Kitchens . Reduce Food Waste .

Food Truck 52

Food Truck Loyalty Program Food Point of Sale 52

Foodable

AUGUST 26, 2020

The Future of Delivery" on Spreaker. On this episode of the Takeout, Delivery, and Catering podcast series, hosts TJ Schier and Sam Stanovich sit down with John Isbell, the director of learning and development for Portillo’s , to discuss self-delivery and menu innovation amidst the coronavirus crisis.

Delivery 119

Delivery Fast Casual Uniforms Catering 119

Modern Restaurant Management

MAY 18, 2020

“Preparing to reopen a restaurant in the face of a changing pandemic can be complex and challenging without the right resources to help guide your planning efforts,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. Maintaining a distinct separation between front-of-house and back-of-house.

Front of House 208

Front of House Back of House Online Ordering Kitchen Safety 208

Modern Restaurant Management

SEPTEMBER 15, 2020

” The majority of SALIDO's employees joined NAB following the acquisition to continue innovating the Restaurant OS. Tamper-Free Takeout and Delivery. Food trucks, pop-up supper clubs, fast-casual restaurants, and brewpubs are all a part of the unique culinary fabric of this country.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

DECEMBER 17, 2020

Nearly a half (48 percent) of consumers are looking to pre-made/catered dinners, meal kits and takeout for their holiday meals. Consumers are looking towards pre-made/catered meals (15 percent), take-out (18 percent), and meal kits (15 percent) in place of meal prep for one of their holiday or New Year’s meals.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022. emerges, top tech investment for 2024.

Catering 100

Catering 2024 2023 Guest Recovery 100

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020?

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Modern Restaurant Management

DECEMBER 18, 2019

Another recent study conducted by the Center for Biological Diversity found that offering earth-friendly catering that focuses on low-carbon, plant-based choices can save wildlife habitat and decrease climate pollution. Some trends the industry is seeing include: To Infinity & Beyond…MEATS. " Mainstream Plant Based.

Seasonal Menu 136

Seasonal Menu Fast Casual Consumer Goods 2020 136

Black Box Intelligence

NOVEMBER 16, 2021

in fast casual restaurants in Q3 compared to Q2. But now, guests are beginning to care more about overall restaurant value and there are more opportunities to implement innovative ways to reach customers. Sales are down 2.5% in quick service restaurants and 0.4% Offer customer incentives.

Guest Recovery 80

Guest Recovery Loyalty Program Email Marketing Customer Service 80

Modern Restaurant Management

JANUARY 27, 2020

Replacing error-prone handwritten scribbles and shouts, Ultimate is a digital workflow solution, connecting the front- and back-of-the house directly with diners and creating a transparent view into their order status – whether diners order for pickup or delivery on Grubhub, at an in-store kiosk, or directly with a cashier.

Catering 122

Catering Mobile Ordering Customer Service Leadership 122

Modern Restaurant Management

DECEMBER 16, 2019

The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers. First, at 2.1

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

FEBRUARY 10, 2020

42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). restaurants are stepping into plant-based or stepping up their existing game to cater to customers looking for more center-of-plate protein variety.

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183

Modern Restaurant Management

OCTOBER 16, 2019

“Fast food options usually fall into two buckets: fast, healthy, and unaffordable, or fast, unhealthy, and affordable and nothing in between. To celebrate the grand opening, DoorDash is offering $0 delivery fees to DoorDash Kitchens’ restaurants ?including through the end of the year.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Modern Restaurant Management

AUGUST 14, 2020

All locations will serve guests via delivery through a virtual kitchen facility. The virtual kitchen model allows restaurants to maximize delivery coverage without the upfront investment that a traditional brick-and-mortar location requires. ” Dickey’s is now offering a franchise discount for existing Owners Operators.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Restaurant Clicks

DECEMBER 6, 2021

You can find this traditional sushi bar with an authentic, fast-paced street food energy located in the Chinatown Plaza right across the interstate from the Vegas Strip. The highly experienced sushi chefs at Kabuto Edomae prepare the highest quality fish to adorn their nigiri and sushi rolls in a fast-paced open kitchen for guests to watch.

Fine Dining 134

Fine Dining Reservations Hotels Seasonal Menu 134

Modern Restaurant Management

MARCH 31, 2020

Casual dining's share of restaurant visits was in free-fall from the 15th to the 22nd, and now has reached a more stable trend. Exponential Shift to Grocery Curbside Pickup & Food Delivery. In the UK, the fast food industry has ground to a halt as even drive-thrus are deemed unsafe. – March 2020].

2020 112

2020 Food Safety Kitchen Safety Consumer Goods 112

Modern Restaurant Management

DECEMBER 20, 2023

While these tools have so far proven revolutionary as time-savers, the months ahead will reward innovation-minded restaurant leaders willing to go beyond these entry-level AI uses and find new ways to leverage it for improved customer engagement, back-end data processing and more. This will continue with those in the middle getting squeezed.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. One great thing about the online delivery market is that it produces massive amounts of data. Christopher Baron of RedBaron Consulting.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

AUGUST 25, 2021

In today’s competitive market of fast casual chicken concepts, our brand has continued to differentiate itself with our made-from-scratch food and our hospitable atmosphere that guests are excited to return to,” said Scott Deviney, CEO of Chicken Salad Chick.

Franchise 167

Franchise Franchising Customer Experience Point of Sale 167

Modern Restaurant Management

OCTOBER 29, 2020

“With 92% of restaurant traffic now off-premise, this funding gives us the opportunity to provide more restaurants with innovative ways to reach more consumers. Since the start of COVID-19, Nextbite has launched 15 brands and has added over 1,000 delivery-only restaurants nationwide. White Castle Flips for Flippy.

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143

Modern Restaurant Management

JUNE 12, 2020

“Superlative cuisine, an innovative cocktail program, and an atmosphere I know our customers will really enjoy. “Nothing new or innovative has been done nationally in full-service restaurants or taverns,” said Fransmart CEO Dan Rowe. “The D.C. ” Atlanta Taffer's Tavern. and Del Taco. John Fuller.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchise 180

Franchise Franchising Leadership Beverage 180

Modern Restaurant Management

DECEMBER 21, 2022

In terms of off-prem dining, there is a real opportunity to improve guest sentiment based on food temperature and managing wait times for curbside pick-up, takeout orders and delivery for this essential part of business operations. More international brands will continue to enter the US market through delivery-only models.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

Restaurant365

FEBRUARY 25, 2020

Fast Casual Restaurants. Fast casual restaurants, also known as fast food or quick service restaurants, involve ordering at a counter or doing some level of self-service. Although factors like franchise affiliation may affect profit margins, fast casual restaurants typically have an average profit margin of 6-9%.

Loyalty Program 183

Loyalty Program Fast Casual Point of Sale Online Ordering 183

Modern Restaurant Management

NOVEMBER 19, 2020

Individuals aged 21 years or older who make a suggested donation towards a CommUNITY Batch bottle will be invited to join a virtual tasting hosted by Chef Lee and Maker's Mark Director of Innovation, Jane Bowie. For every attendee who joins, Maker's Mark will donate one meal through LEE Initiative efforts. ” Next-Gen Toast.

Mobile Ordering 147

Mobile Ordering Kitchen Safety Online Ordering Coaching 147

Modern Restaurant Management

DECEMBER 13, 2019

HOP® Restaurants announced plans to launch Flip’d by IHOP™, a new fast-casual concept in the U.S., “In looking at what exists today in terms of fresh, fast menu options — particularly at breakfast — there’s still tremendous opportunity for growth,” said Jay Johns, President of IHOP.

Mobile Ordering 100

Mobile Ordering Catering POS Customer Experience 100

Modern Restaurant Management

JUNE 17, 2021

Augustine, Florida, a new self-serve store in Bayonne, New Jersey, focused on catering with a late-night walk-up window, and a counter-service store in Navarre, Florida, that will appeal strongly to tourists. "This The company has 12 new U.S. locations opened in the past year and six additional locations set to open in the coming months.

Franchise 172

Franchise Franchising Food Truck Loyalty Program 172