Modern Restaurant Management

FEBRUARY 1, 2022

Smart QSR and fast casual chains like Chipotle and Shake Shack reconfigured their strategies to lean heavily into delivery apps, digital ordering, and loyalty programs. So, what can marketers of fast casuals do to bring people back to their brick-and-mortar locations? But the platform is where the real winners shook out.

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Fast Casual Dine-in Casual 2022 493

Modern Restaurant Management

APRIL 9, 2020

Since 2006, Tender Greens had established its presence as a go-to fine-casual restaurant that offers more than a meal. Looking to continue on the tangent of delivering a unique fine-casual dining experience to its customers, Tender Greens aimed to double its physical footprint and grow its revenue to reach $100 million.

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Innovation Management Management Fine Dining 469

Modern Restaurant Management

JUNE 18, 2020

Recognizing this shift, Freshii , a fast-casual franchise with hundreds of locations globally, created a corporate partnership that enables companies to offer meal kits and market baskets at a discount to their employees. Strategies like those employed by Prairie keeps the supply chain moving, costs constant, and food waste limited.

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Supplies Innovation Food Supply Loyalty Program 476

Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. These innovations will allow restaurant operators to do more with less and help create smart, seamless experiences that meet rising guest expectations. As we expand globally, these principles of innovation are our guide.

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2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

JANUARY 17, 2025

" While dining out, GLP-1 users skew their dollar spend toward quick-service restaurants, but they shift toward grocery foodservice, casual dining, and midscale restaurants during their first year on the medications, the report found.

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Beverage Magazine Education Retail 410

Modern Restaurant Management

FEBRUARY 7, 2025

More than eight in ten restaurant operators expect 2025 sales to meet or exceed 2024 levels, but rising competition will require differentiation through experience, service, and innovation, according to The National Restaurant Association’s 2025 State of the Restaurant Industry report. Consumers have pent-up demand for restaurant meals.

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Definition Loyalty Program 2025 Fine Dining 283

Modern Restaurant Management

SEPTEMBER 15, 2020

” The majority of SALIDO's employees joined NAB following the acquisition to continue innovating the Restaurant OS. Food trucks, pop-up supper clubs, fast-casual restaurants, and brewpubs are all a part of the unique culinary fabric of this country. Learn About Fast-Casual Dining. ” DIY Meal Kits Made Easy. .”

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Fast Casual Casual Menu Mobile Ordering 407

Modern Restaurant Management

MAY 8, 2023

According to a study conducted by Technavio , the fast casual restaurant industry will witness a compound annual growth rate of over 12 percent from now until 2026. I believe that fast casual continues to be a great place for savvy multi-unit restaurant franchisees to diversify. Which brings us back to the restaurant industry.

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Fast Casual Casual Operations Consumer Goods 413

Modern Restaurant Management

JANUARY 11, 2021

The owner of Delicious Raw, a healthy fast casual concept launched in 2013, is looking to grow the brand and create a one-stop-shop for healthy consumables for a broad audience. We are also constantly working on ways to expand our menu, developing new recipes to offer innovative and delicious new options.

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Fast Casual Casual 2013 Franchise 369

Modern Restaurant Management

JULY 18, 2022

If you’re involved in any aspect of the Fast Casual category, you don’t need me to tell you that labor and distribution issues are real. The pre-pandemic fast-casual “chicken war” and the pandemic race to add chicken wings to menus, are good examples of putting many eggs in one basket.

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Fast Casual Supplies Casual Franchise 493

Modern Restaurant Management

MAY 9, 2025

In cities like New York, you’ll find eateries that mirror the bistro’s casual sophistication, while Tokyo’s intimate wine bars reflect a similar ethos of warmth and simplicity. Similarly, the rise of casual fine dining echoes the bistro’s knack for blending refinement with accessibility.

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Fine Dining Influencer Dine-in Innovation 221

EATER

OCTOBER 5, 2020

But such is the world of giant quick-service and fast-casual business : Find interesting, “trendy,” flavorful ideas from any culture, dilute them into their most mass-marketable forms, and reap monetary gain without acknowledging the sources. To light the way , a new wave of fast casuals is actively changing the status quo.

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Fast Casual Casual Food Order 2018 360

Modern Restaurant Management

APRIL 9, 2025

After successfully opening a second location in Kernersville, NC, and planning for a third one, the fast-casual gourmet slider brand has started franchising and plans to grow strategically in the Southeast region. Most recently, he co-founded Sammy's Sliders with chef Sammy Gianopoulos.

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Loyalty Program Franchise Franchising Fast Casual 251

Modern Restaurant Management

DECEMBER 30, 2024

As the industry continues to digitally adapt, it’s critical for multi-unit franchisees to utilize innovative digital business solutions that can be customized to operators’ specific needs to stay relevant. QSR and fast-casual franchises continue to drive the expansion of the franchising sector.

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Loyalty Program Franchise Franchising 2025 251

Modern Restaurant Management

APRIL 14, 2025

The report found that loyalty is eroding as brands worked hard to offer new limited time offers, value meals, upgraded loyalty programs, and digital innovations. based diners who recently ordered from a QSR, fast-food or fast-casual chai also found that value is about more than just price. The survey of 1,500 U.S.-based

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Loyalty Program 2025 Mobile Ordering Fast Casual 333

Modern Restaurant Management

DECEMBER 11, 2024

It's not just the merch on the menu that is driving traffic to the brand with a misison to create spaces that blend sports and leisure and offer innovative cocktails, next-level architecture and high-end designer decor with elevated bar bites, retro games, and exclusive event nights.

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Merchandise Sports Social Media Seasonal Menu 419

Modern Restaurant Management

MAY 15, 2025

Over time, I transitioned into the fast casual space, where I now lead Fast Fresh Brands, which includes Bee Healthy Cafe and Nature’s Table. What sets us apart is our commitment to offering healthy, fresh meals in a fast-casual environment that doesn’t feel niche or exclusive.

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Fast Casual Food Franchise Franchising 221

Modern Restaurant Management

JANUARY 22, 2025

How Design Technology Improves Space and Guest Experience Every square foot counts when redesigning a fast-casual eatery or a fine dining venue. While restaurant businesses are keeping up with the evolution, innovative design solutions have stopped being a luxury and are instead an integral part of any strategy.

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Design Technology Fine Dining Fast Casual 221

Modern Restaurant Management

FEBRUARY 15, 2022

Technology innovations offer the potential to bridge the gap between the need to keep their business running and deliver quality products and experiences to their guests. For fast-casual or QSR brands, digital tableside ordering is equally beneficial. It relieves cashiers and reduces long lines.

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Technology Loyalty Program Fast Casual Email Marketing 563

Modern Restaurant Management

JANUARY 2, 2024

People will increasingly choose innovative products not only because they align with their values, but because they taste and perform better or otherwise meet personal preferences or needs. This shift will position cultivated meat as a long-term venture with the potential for far-reaching positive impacts on future generations.

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2024 Fast Casual Food Safety Insurance 493

Modern Restaurant Management

APRIL 9, 2024

Bank of America suggests that technological innovation is the real game-changer , and it could have a big impact on the overall bottom line for restaurants in 2024. So, it’s important to get deals to consumers or find innovative ways to promote them within dining experiences. So, what’s the solution?

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Restaurant Business

APRIL 9, 2025

A Technomic Ignite Consumer report found a significant increase in average checks at both quick service and fast casual establishments. There was a nearly 8% increase in average check at quick service and a whopping 15% increase at fast casual establishments when kiosks were used for orders rather than employees.

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Take-out Technology Fast Casual Inventory 187

Modern Restaurant Management

MARCH 11, 2022

In particular, supply chain disruptions and staffing shortages – whether due to resignations or illness – are forcing quick service and fast casual restaurants to adapt quickly to changing conditions. Increased Emphasis on Online Ordering. Former competitors are now part of the same umbrella company.

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2022 Marketing Fast Casual Mobile Ordering 520

Modern Restaurant Management

FEBRUARY 27, 2025

innovative and unique marketing strategies and 3. I believe as far as ourniche in casual dining experiences we’re at the top of the food chain. JA: Our goal is to keep growing, innovating, and bringing people together through great food. What truly won me over was the roots origin story ofI Heart Fries. a clear identity.

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Franchise Franchising Social Media Influencer 221

Modern Restaurant Management

OCTOBER 16, 2023

For casual dining habits at restaurants like Olive Garden: 56 percent said they ate at casual restaurants frequently or occasionally. 29 percent said they rarely ate at casual restaurants. More likely to occasionally eat at casual restaurants. When we asked about fast food: 29 percent said they eat fast food frequently.

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Fast Casual Fine Dining 2023 Consumer Goods 531

Restaurant Business

JUNE 11, 2025

This is where, especially for restaurants, we’re leading the charge and innovating,” he said. “To News marketing delivery technology Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. The capability is a first for the restaurant industry, Samolis said. Sign up here.

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Advertising Fast Casual Social Media Leadership 213

Restaurant Business

JUNE 6, 2025

But it wasn’t quite so bad for fast-casual concepts , which outpaced other categories with 9% growth in 2024, according to Technomic. Fast-casual chicken chains, including Dave’s Hot Chicken, saw double-digit sales growth, while fast-casual pizza continued to falter. Segment leader Chipotle Mexican Grill rose to No.

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Fast Casual Leadership 2025 2024 140

Modern Restaurant Management

DECEMBER 21, 2020

Historically, restaurants have been slow to adopt innovative technology. More importantly, many QSR and fast-casual chains have announced modern designs that lean more heavily into pick-up and curbside-to-go versus on-premise dining. Innovators will find their own way. Technological innovation will keep pushing forward.

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2021 Online Ordering Email Marketing Advertising 478

Modern Restaurant Management

APRIL 1, 2020

Although we are not having guests eat in our dining rooms, Teriyaki Madness is utilizing technology to combat the fallout through an emphasis on pickup and delivery, innovative curbside service and social media promotions across its website and mobile app.

Technology 472

Technology Healthcare Social Media Mobile Ordering 472

Modern Restaurant Management

FEBRUARY 24, 2025

The research stems from in-person chef interviews and a nationwide survey of more than 400 restaurant owners and operators spanning 47 states with respondents ranging from fine dining establishments to fast-casual venues, breweries, and caterers. "This Restaurants are also implementing innovative retention strategies.

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2024 2025 2023 Loyalty Program 251

Modern Restaurant Management

MARCH 18, 2024

Among the findings: Casual experiential dining appeals on many fronts to consumers of varying ages in different parts of the country looking for affordable culinary experiences. Chef driven fast casual restaurants feed consumers’ desires for high quality menu items delivered quickly and on the go.

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2024 Food Truck Fast Casual Consumer Goods 474

Modern Restaurant Management

SEPTEMBER 11, 2020

Restaurant segments represented include fine dining, casual dine, fast casual, quick service restaurants and bars. Innovating During COVID-19. The survey group included 418 restaurant operators and 1,500 restaurant patrons who had visited a restaurant two or more times per month prior to COVID-19.

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Fine Dining Fast Casual Innovation Employee Relations 507

Modern Restaurant Management

AUGUST 6, 2024

The experience agency, who designed new restaurant prototypes for clients such as Burger King, Panda Express and Panera Bread, surveyed consumers to gain a better understanding of the current customer journey and what guests value most about the restaurant experience, particularly at casual dining and fast casual restaurants.

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Customer Experience Fast Casual 2024 Dine-in 493

Modern Restaurant Management

DECEMBER 14, 2021

As seen first with many fast casual chains, we expect more differentiated benefits packages to continue to emerge as a way for restaurants to fill much needed open positions. From there, restaurants can build processes and inject innovation into this framework. Growth of New Business Models.

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2022 Employee Relations Outdoor Fast Casual 508

Goliath Consulting

AUGUST 1, 2023

These establishments are known for their casual atmosphere and pair well with the Western trend of social dining. Matcha-infused cocktails are also a great innovation to consider. Dining Experience Innovations In addition to the food, the ambiance and design of a restaurant play a significant role in drawing customers.

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Innovation Fine Dining 2021 Email Marketing 195

Modern Restaurant Management

MAY 21, 2020

We expect many restaurants will be moving to a more fast-casual approach, continuing to lean on their pickup/takeout options. We’ve seen a few innovative examples of businesses using existing technology to elevate their takeout practices in order to serve more customers. Emily Washcovick. Continue to think outside the box.

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Customer Experience Consumer Goods Social Media Dine-in 570

Modern Restaurant Management

MAY 13, 2024

Not only do these innovations allow team members to focus on more value-added services for the customer, but consumers are able to explore the menu at their own pace and customize their orders as they wish. Although some of these innovations aren’t completely baked out, similar technologies exist.

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Pricing Loyalty Program Mobile Ordering Customer Service 493