ChowNow

JULY 18, 2025

That might be two years for a casual spot, or five years for a local favorite with strong customer loyalty. Deliver a Consistently Impressive Experience Great food, smooth service, and a welcoming atmosphere create the kind of dining experience that earns repeat customers. What’s a “good” Customer Lifetime Value for a restaurant?

Loyalty Program 195

Loyalty Program Online Ordering Customer Experience Customer Service 195

SpotOn

DECEMBER 11, 2024

Fast casual restaurants are popping up faster than you can say "build your own grain bowl." " They're somewhere between a full-service casual dining restaurant and a quick-service restaurant or fast food chain. Looking for tips on starting your fast casual restaurant?

Fast Casual 52

Fast Casual Casual Loyalty Program Online Ordering 52

ChowNow

MAY 23, 2025

Restaurant type: Whether you run a fine dining, fast casual, or quick service concept plays a big role in potential margins. Cross-train team members to handle multiple roles during slower shifts. The reality is that most operators are working within razor-thin profit margins. Theres no one-size-fits-all number.

Point of Sale 195

Point of Sale Insurance Fast Casual Customer Service 195

Modern Restaurant Management

NOVEMBER 19, 2024

Solo dining – a time dedicated to eating a meal alone at a sit-down restaurant – is an opportunity for diners to practice self care over a meal, whether that be by relaxing and reflecting at the end of a long day or even by engaging the mind with a book or catching up on the news. Just the “cover count.”

Customer Experience 450

Customer Experience Fine Dining Seating Catering 450

EATER

FEBRUARY 18, 2025

Zinara Rathnayake Wade, deep-fried urad dal patties sold on a train. Hotel: Not only places to bed down, hotels can refer to casual eateries for affordable, filling food. Maru The UNESCO-listed iconic Galle Fort houses a bunch of phenomenal dining spots, but Maru tops the list. Fox Jaffna A full spread at Fox Jaffna.

Hotels 260

Hotels Seasonal Menu Back of House Small Business 260

Modern Restaurant Management

JANUARY 31, 2025

“In 2025, restaurants are walking the fine line between automation and hospitality,” said Ming-Tai Huh, Head of Food & Beverage at Square. The data shows a remarkable 61 percent of singles are willing to dine out for a first date on February 14th, while 51 percent of all diners are considering double dates.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Lavu

MAY 30, 2025

In this article, well walk you through 7 easy steps to increase table turnover effectively, helping you boost your bottom line while maintaining a great dining experience. Turnover rate may be higher in fast-casual or quick-service restaurants compared to fine-dining establishments.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

ChowNow

APRIL 25, 2025

Every restaurant concept should be intentional about their branding, from food trucks and cafes to brunch spots and fine dininggreat branding is how your restaurant stands out and stays memorable. Are you casual and playful? Train your team to anticipate needs and connect with regulars. Polished and refined? Warm and welcoming?

Mobile Ordering 195

Mobile Ordering Social Media Email Marketing Customer Experience 195

Lavu

MAY 9, 2025

Lightspeed : Excellent for complex menus and inventory management, ideal for fine dining or multi-location setups. From quick-service spots to fine dining restaurants, it offers tools to meet a variety of operational needs. Plus, built-in online ordering makes it simple to handle both dine-in and takeout orders.

POS 78

POS Loyalty Program Mobile Ordering Food Truck 78

Paper Chase Accountancy

JULY 9, 2025

” Average Check: This represents the average amount that is spent by each customer dining. Additionally, fast casual restaurants might have slightly higher labor costs than QSR restaurants due to more staff, but still not as high as contemporary casual or fine dining. This maximizes revenue for the business.

Hospitality 59

Hospitality Fine Dining Fast Casual Loyalty Program 59

Web Diner

FEBRUARY 28, 2025

While your competitors chase social media trends, savvy food service operators have discovered their winning strategy: email marketing that transforms casual customers into devoted regulars. ” Train your team to become relationship builders who understand that today’s email signup could become tomorrow’s catering client.

Email Marketing 36

Email Marketing Marketing Food Truck Social Media 36

Modern Restaurant Management

MARCH 11, 2025

Delivery/Takeout : COVID created a shift from in-person dining to takeout and delivery options, increasing reliance on third party delivery services, and on attractive takeout options. And outdoor dining, once more of an afterthought or a novelty, has become a more permanent and intentional part of restaurant design.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Lavu

JULY 25, 2025

A POS system that requires extensive training may not be worth the time. For quick-service or fast-casual restaurants, the POS systems are usually located in a visible place, often close to the front doors of the restaurant. Not only will it frustrate employees, but it will slow down the speed of service for customers.

POS 78

POS Point of Sale Loyalty Program Mobile Ordering 78

Lavu

JULY 18, 2025

Whether you’re launching a fast-casual spot or a fine dining concept, a solid restaurant business plan is your foundation for success. With tools like Lavu , you can streamline POS setup, employee training, and vendor integrations, accelerating your launch timeline while ensuring operational readiness.

2025 78

2025 POS Small Business White Paper 78

Paper Chase Accountancy

JULY 25, 2025

Restaurants and Food Service: Including fine dining, fast casual, QSRs, cafes, and catering. This frees up internal staff to: Focus on customer service and staff training. This vast sector includes, but is not limited to: Hotels and Resorts: From boutique inns to sprawling luxury resorts. Develop marketing strategies.

Hospitality 52

Hospitality Cash Management Tip Distribution Seasonal Menu 52

Lavu

MAY 23, 2025

In today’s fast-paced dining environment, even a few seconds of lag can create a ripple effect that impacts your entire service flow. All of these factors lead to longer lines, irritated customers, and a less efficient dining experience. In quick-service and fast-casual restaurants, 16% of orders result in customer complaints.

POS 78

POS Online Ordering Mobile Ordering Inventory 78

Modern Restaurant Management

APRIL 1, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. American Diner Trends Despite a higher cost of living, the average consumer’s dining habits are unchanged.

Pricing 251

Pricing Technology 2025 Point of Sale 251

Restaurant Engine

MAY 14, 2025

Ultimately, youll increase the rate at which they dine with you, engage your customers, and increase your revenue. This approach taps into status-driven motivation and is ideal for higher-end or fine-dining establishments. This can be especially effective for cafs, casual dining spots, or lunch-focused venues.

Loyalty Program 52

Loyalty Program Website Management Point of Sale Customer Experience 52

EATER

APRIL 30, 2025

Best known today for the spectacular sugar, marzipan, and pastry sculptures he designed and built called pices montes which still exist in fine dining, but are now more commonly made of chocolate Carmes real legacy came out of his systemization, rationalization, and professionalization of French cuisine in the early 1800s.

Fine Dining 261

Fine Dining Book Document Uniforms 261

EATER

NOVEMBER 12, 2024

Scott Suchman This year, we found ourselves blissfully forgetting about the world outside the dining room, and settling into meals that felt exciting, confident, and joyful Dining out should be a lot of things — nourishing, thought-provoking, less than a week’s rent — but one that can be easy to forget about is fun.

Seasonal Menu 362

Seasonal Menu Fine Dining Front of House Back of House 362

Modern Restaurant Management

SEPTEMBER 23, 2020

Businesses have been forced to pivot away from on-premises dining to offer on-line ordering and take-out services. Whether fine-dining or fast casual, great service now revolves around the customer experience you bring to every interaction. Create Frictionless Transactions. The more you can integrate the better.

Customer Experience 598

Customer Experience Customer Service Fast Casual Mobile Ordering 598

Modern Restaurant Management

FEBRUARY 7, 2023

Running a successful, finely-tuned takeout operation is a complex and challenging endeavor no longer relegated to businesses basing their models primarily on delivery sales. Critically, the language and tone that other guests overhear throughout every interaction within your purview make an impactful impression about your values.

Delivery 492

Delivery Front of House Back of House Fine Dining 492

7 Shifts

OCTOBER 12, 2022

Full-service restaurant, fine dining. Cafes, breweries, some full service restaurants, casual restaurants. Casual restaurants, fast food, quick service. Fast casual, cafes, breweries, Percentage of sales. Full service restaurants, casual restaurants. Casual Dining Restaurants. Tip pooling.

Tip Distribution 365

Tip Distribution FOH Fast Casual BOH 365

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

FEBRUARY 18, 2020

Vetting dining room, bar, and kitchen staff over the next decade will require probing more during job interviews, seeking candidates with more responsible lifestyles, advanced educational aspirations, and other evidence of a disciplined, drug-free work ethic will become even more of an HR imperative. Of course, people will always dine out.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

FEBRUARY 28, 2024

Whether it's the utilization of AI-driven analytics to elevate menu design or the precision of robotics transforming kitchen operations, a new era in dining is taking shape. This requires a modular design approach, from adaptable kitchens to multifunctional dining spaces.

Fast Casual 294

Fast Casual Fine Dining Customer Service Customer Experience 294

Modern Restaurant Management

FEBRUARY 19, 2024

The fine-dining concept specialized in thoughtfully curated experiences and he and his team weren't convinced they could find a post-pandemic audience. "When I decided to re-concept the space, I took another part of the building and remodeled it to look exactly like the Purple Parrot dining room.

Fine Dining 275

Fine Dining Seasonal Menu Dine-in Magazine 275

7 Shifts

JANUARY 23, 2020

Plan out your labor costs (costs associated with staffing) by researching average wages in your area, suggested training costs, and any benefits you’ll provide. Training before opening. Live-work-dine neighborhoods do not generate enough outside traffic to sustain a business if it is not designed correctly” — Daniel Reed Hospitality 2.

2020 335

2020 Hiring Cash Management Education 335

7 Shifts

AUGUST 20, 2024

However, with fewer customers dining out weekly , restaurants must ensure that they can serve each diner quickly and satisfy them enough that they’ll want to return. Tracking and implementing strategies to improve this metric will allow you to maximize your dining space and generate more revenue.

Online Ordering 221

Online Ordering Fine Dining Fast Casual Seating 221

EATER

DECEMBER 21, 2022

By presenting cuisine that has not traditionally been championed in a fine dining, wine-tasting setting, Mistry hopes to challenge people’s expectations about cuisine — and the people who make it. Over the past few years, one-off guest chef appearances and chef-in-residence programs have proliferated in the fine dining industry.

Fine Dining 355

Fine Dining Vineyard Front of House Brewery 355

Modern Restaurant Management

MARCH 3, 2023

." Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal." million by 2030.

2023 508

2023 2022 Consumer Goods Point of Sale 508

7 Shifts

AUGUST 27, 2020

Our research from over 1,900 restaurant professionals shows that the main reasons employees quit are due to poor training, bad relationships with managers, and lack of team-building activities. Doesn’t it make sense to create a restaurant employee handbook that encourages a positive workplace culture through teamwork and training?

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

JULY 12, 2024

Train your staff to use ingredients efficiently and plan your menu to minimize waste. Full-service restaurants Full-service restaurants offer a complete dining experience with table service. This type of restaurant can charge higher prices for their meals because of the full dining experience and quality service.

Food Truck 397

Food Truck Customer Service Seasonal Menu Loyalty Program 397

7 Shifts

SEPTEMBER 16, 2021

Switching from a fast-casual concept to fine dining can allow for a nice change of pace. If you're managing multiple locations of the same concept, you'll benefit from having a universal approach to hiring, training, suppliers, technology, and the overall guest experience. Developing a New Concept.

Management 370

Management Management Document Hiring 370

7 Shifts

DECEMBER 18, 2023

Reservation-tracking tools use your dining room’s capacity and floor plan, which helps prevent overbooking. Employee experience Restaurant management software digitizes tasks like clocking in and out, tip pooling, and training. You can also focus on training and team-building, which benefits the entire team.

Management 397

Management Management Email Marketing Point of Sale 397

Modern Restaurant Management

SEPTEMBER 3, 2020

The normalcy of customers coming in the doors for a night of dining or even a casual lunch feels like a vision of the distant past. Many establishments began getting the necessary authorizations and permits to use, or increase the use of, their sidewalks, courtyards, and in some cases even parking areas, as outdoor dining space.

Fine Dining 502

Fine Dining Restaurant Law Outdoor Food Truck 502

ChowNow

SEPTEMBER 6, 2024

This means shorter wait times, fewer mistakes, and a more enjoyable dining experience, all of which increase customer satisfaction and loyalty. This reduces the high costs associated with turnover, such as hiring and training new staff. Supports Employee Retention Clearly defined roles lead to higher job satisfaction.

Hiring 195

Hiring FOH Recruiting Fine Dining 195