Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. By injecting a sense of playfulness into their interactions with consumers, brands are creating unforgettable experiences that build lasting relationships.

2024 214

2024 Loyalty Program Cash Management Customer Experience 214

Modern Restaurant Management

JANUARY 13, 2021

And, based on our recent survey of 830 US consumers, it’s likely a good mantra for 2021. Much has already been written about these changes, but our analysts suggest that the stickiness of these behaviors is a good indicator that a different kind of customer will arise out of the post-pandemic ashes.

2021 194

2021 Fast Casual Consumer Goods Loyalty Program 194

Modern Restaurant Management

DECEMBER 21, 2020

Historically, restaurants have been slow to adopt innovative technology. All restaurants will need to understand their consumer and know the new customer journey better than ever before. Being found by consumers who live, work, or drive by your locations will be incredibly important. Innovators will find their own way.

2021 189

2021 Email Marketing Online Ordering Advertising 189

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 179

2022 Food Supply Back of House Kitchen Safety 179

Modern Restaurant Management

FEBRUARY 1, 2022

Key figures on the restaurant workforce include: Roughly 50 percent of restaurant operators in the fullservice, quickservice, and fast-casual segments expect recruiting and retaining employees to be their top challenge in 2022. Eight in 10 millennials and Gen Z adults say they would use this option. "Restaurants

2022 205

2022 2030 Food Supply Recruiting 205

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. – Richard Patrick, Co-Founder of Cathead Distillery.

2023 195

2023 Loyalty Program Mobile Ordering Customer Experience 195

Lavu

NOVEMBER 17, 2023

In the face of intense competition and fluctuating consumer demand, consistently turning a high profit becomes a monumental task. Casual Dining Restaurants Casual dining restaurants offer relaxed atmospheres with moderately-priced menus. Adapting to consumer preferences and market trends is key to their success.

Fast Casual 123

Fast Casual Fine Dining Food Truck Loyalty Program 123

Modern Restaurant Management

MAY 21, 2020

We expect many restaurants will be moving to a more fast-casual approach, continuing to lean on their pickup/takeout options. We’ve seen a few innovative examples of businesses using existing technology to elevate their takeout practices in order to serve more customers. Emily Washcovick. Continue to think outside the box.

Customer Experience 227

Customer Experience Consumer Goods Social Media Dine-in 227

Modern Restaurant Management

DECEMBER 21, 2020

In order to survive the downturn brought on by this pandemic, operators have had to quickly adapt to evolving consumer behavior by offering contactless pickup and delivery as well as digital ordering and payment options. Chris Prociv, VP Marketing & Innovation at La Brea Bakery. Colin Palfrey, CMO of Majesty Coffee.

2020 195

2020 Kitchen Safety Food Safety Loyalty Program 195

Modern Restaurant Management

FEBRUARY 18, 2020

Marketing trends, mobile data insights show that Gen Z has a considerable appetite for restaurants, clean eating, fast-casual, and exciting twists on healthy dining options. A strong digital presence is a must to engage with these powerful young consumers to keep them coming back for more. billion in spending by others.

Marketing 208

Marketing Social Media Fast Casual Influencer 208

Modern Restaurant Management

FEBRUARY 10, 2020

Good Food Restaurant Scorecard. 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). The third annual Good Food Restaurant Scorecard ranks the top 100 restaurant chains in the U.S.

Hospitality 182

Hospitality Food Consumer Goods Point of Sale 182

Modern Restaurant Management

JULY 20, 2021

Since morning meal visits are habitual, recovery for this daypart will depend on consumers returning to workplaces and schools. The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart.

2021 188

2021 Guest Recovery Online Ordering Point of Sale 188

MBB Hospitality

JANUARY 30, 2024

The allure of a good meal is only heightened when paired with a tantalizing restaurant promotion. A well-crafted restaurant promotion can turn a casual visitor into a steadfast patron, making it an essential tool in the restaurant’s marketing arsenal. They’re supposed to be a siren call to food lovers.

Loyalty Program 52

Loyalty Program Social Media Customer Experience Events 52

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Consumers still demand convenience when it comes to their meals, but they also want variety. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

MAY 5, 2022

While high stock prices of crypto companies like Bitcoin grab headlines, they are gaining traction with consumers since blockchain technology helps make transactions easier without needing an intermediary such as a bank or credit card company. For both restaurants and consumers, false reviews are a problem. Innovative Loyalty Schemes.

Serving 187

Serving Loyalty Program Food Supply Point of Sale 187

Modern Restaurant Management

SEPTEMBER 21, 2021

According to Technavio , innovation and customization are the main growth drivers in the fast-casual restaurant category in the United States. Several restaurants have had success tapping into this consumer trend by enabling customers to choose exactly what ingredients go into their meal (Salata, Blaze Pizza, Chipotle, among others).

Dietary Restrictions 187

Dietary Restrictions Online Ordering Fast Casual Customer Experience 187

Black Box Intelligence

MARCH 4, 2021

Innovation was already under way for the restaurant industry in this area; the pandemic simply accelerated it. Most of the brands announcing modern designs are quick service brands, but fast casual and even full-service restaurants may implement some changes. Design Updates Not Limited to Limited-Service Restaurants.

Design 98

Design Fast Casual Mobile Ordering Customer Service 98

Foodable

APRIL 21, 2021

On this episode of the Takeout, Delivery, and Catering podcast series, hosts TJ Schier and Sam Stanovich sit down with Fred Morgan, the co-founder of Fired Pie , to explore menu innovation, packaging, and how to leverage social media marketing to drive sales. We’ve gotten pretty good at knowing when to post something.”

Fast Casual 79

Fast Casual Social Media 2013 Mobile Ordering 79

EATER

JUNE 23, 2020

have been working their asses off innovating” From the start of the coronavirus pandemic, Eater editors and reporters have been tracking the unfolding crisis and its impact on the food world , investigating the economic and very human repercussions, and still telling stories from the ground. Rich Fury/Getty Images. “A

Fine Dining 94

Fine Dining Fast Casual Consumer Goods 2008 94

Modern Restaurant Management

DECEMBER 21, 2020

Yet at the same time, every marketer blasted out email updates “we’re in this together” filling consumer’s inboxes, rendering email virtually ineffective and driving down open rates from the pre-pandemic abysmal 20 percent. We live in a digital age, where consumers want to do everything online.

2020 178

2020 Online Ordering Fast Casual Cash Management 178

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Restaurants vs. delivery services. Supporting local.

2020 195

2020 Loyalty Program Mobile Ordering Fast Casual 195

Bingage

JANUARY 14, 2020

Related Read: Innovative Ideas to Increase Restaurant Sales! They are traditionally what consumers call fast food. Fast Casual Restaurants. If we compare casual dining ambience and food quality with quick-service chain, the fast-casual dining considers as current and future success. Casual Dining.

Fast Casual 72

Fast Casual Fine Dining Food Truck Casual 72

Modern Restaurant Management

DECEMBER 18, 2019

"Restaurants and event planners are constantly improving and innovating to provide guests with what they want, and by focusing on greener menus that appease many diets, they're able to appeal to more customers," said Jonathan Morse, CEO and Founder. "We " Mainstream Plant Based. ” Plant-Based Corned Beef in Denver.

Seasonal Menu 136

Seasonal Menu Fast Casual Consumer Goods 2020 136

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020? In the U.S.,

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

EATER

NOVEMBER 9, 2020

“At the end of the day, especially with certain cuisines, if you don’t come from a lauded Michelin pedigree, food journalists and the general community — because San Francisco has shifted and morphed into this elitist consumer market — just want to follow brand recognition versus thinking on their own what they think is good food or not.”.

2030 142

2030 Consumer Goods Online Ordering Delivery 142

Modern Restaurant Management

JULY 30, 2021

The partnership aligns Clean Juice’s core values of healthy, clean living with a focus on raising the nutritional and educational value of organic food and beverage choices available to consumers across the nation. Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices.

Franchise 201

Franchise Franchising Fast Casual Point of Sale 201

Modern Restaurant Management

JUNE 18, 2020

As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. As for returning to restaurants, less than half (42 percent) of consumers say they will dine-in at restaurants just as they did prior to the pandemic. Consumer Sentiment. Return to On-Premise.

2020 183

2020 Guest Recovery Kitchen Safety Online Ordering 183

Modern Restaurant Management

JANUARY 16, 2020

A recent survey of QSR and fast casual customers found that 51 percent of consumers would order from a restaurant more often if delivery was offered, indicating that it’s crucial for operators to jump on the delivery bandwagon or risk losing sales. Compliance Is Key.

2019 184

2019 2020 Employee Relations 2030 184

Modern Restaurant Management

DECEMBER 16, 2019

The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Unfortunately, with consumers making more purchases from home, a trend that shows no signs of lessening, eating out is likely to be limited.”

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

NOVEMBER 4, 2019

As an industry leader and authority on protein, the fast casual concept has featured plant based protein for 10+ years – serving up tofu, seasonal falafel, plant-based protein shakes and quinoa among others – and will now add Beyond Chili and house-made Beyond Beef meatballs to their line up. Plant-Based More Mainstream.

Fast Casual 110

Fast Casual Seasonal Menu Innovation Customer Experience 110

Modern Restaurant Management

JULY 15, 2020

Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants. The concern caused by COVID-19 is highlighted, as 61 percent of consumers chose not to go out at all, 27 percent remain unaffected and 12 percent chose to go to a different venue.

2020 194

2020 Mobile Ordering Point of Sale Fast Casual 194

Modern Restaurant Management

DECEMBER 17, 2020

This edition of MRM Research Roundup features news that consumers plan to put restaurants at the top of their shopping lists, the latest stats for on premise and why the restaurant of the future is here now. “This is a challenging time for both consumers and businesses. Diners Show Holiday Spirit. Hassle-free holiday meals.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Modern Restaurant Management

OCTOBER 22, 2020

“The concepts are designed with our consumer in mind and position our stores to grow sales within and outside the four walls, while reducing buildout costs for franchisees.” The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. Brands for Good.

Franchise 153

Franchise Franchising Loyalty Program Kitchen Safety 153

The Restaurant Times

JANUARY 11, 2023

Automation is the key to unlocking greater productivity and innovation, freeing up humans to focus on higher-level work and creative endeavors. Even technology comes with a price tag, continuous innovations and wide adoption make them more accessible and cost-effective. . Why would you not want to capitalize on this?

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

Apicbase

SEPTEMBER 23, 2022

The level of quality, service and innovation is high. Fast Casual Restaurant. Casual Restaurant. For more than 30 years, Jensens Bøfhus has welcomed anyone who wants to enjoy a good meal served with a smile in a relaxed atmosphere. Fast Casual Restaurant. Fast Casual Restaurant. Fast Casual Restaurant.

Fast Casual 52

Fast Casual Casual Franchise Franchising 52

The Restaurant Times

SEPTEMBER 22, 2021

Cloud kitchens are a technology first play, which means that serving good food is essential for a cloud kitchen business; however, understanding customers is even more critical for their long-term growth. Restaurants will increasingly explore D2C channels (Direct-to-consumer) in 2021. Technology Will Enable Growth.

Fine Dining 52

Fine Dining Fast Casual Customer Experience Online Ordering 52

EATER

FEBRUARY 26, 2024

People want to feel like they’re part of a happening space; they want to feel good energy. Later, the couple also casually mentioned that one of them had been “kicked out for saying something offensive,” which also meant they couldn’t go to the other Oklahoma outpost in Tulsa, because it too is operated by the Chapmans.) “You

Dine-in 93

Dine-in Customer Experience Specials Cash Management 93