Modern Restaurant Management

MAY 21, 2020

With more states lifting sanctions on dine-in options, Modern Restaurant Management (MRM) magazine reached out to Yelp's Small Business Expert Emily Washcovick to learn about ways restaurants can successfully make the transition and slowly ramp up operations, while keeping guest and staff safety top of mind.

Customer Experience 221

Customer Experience Consumer Goods Social Media Dine-in 221

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Lavu

JANUARY 27, 2020

Contactless payment systems launched in 2007 , yet they are only recently viewed as serious alternatives to cash or cards in the United States. The concept is simple: Customers simply wave or tap their card or device over a POS system to make a payment. That makes it easy for customers to opt for the tap-and-go style of payment.

Loyalty Program 78

Loyalty Program Cash Management Point of Sale Customer Experience 78

ChefMod

MAY 13, 2024

AP automation solutions specifically designed for hospitality help restaurant owners optimize their purchasing process, recipe management, inventory, analytics, GL mapping, and visibility into expenses across all suppliers. Accounts Payable (AP) Automation simplifies and streamlines the management of your company’s outgoing expenses.

Cash Management 40

Cash Management Inventory Audits Management 40

Goliath Consulting

JUNE 30, 2020

With widespread concerns of a pandemic rebound, customers will now be more cautious of eating out in crowded places after the COVID-19 outbreak. And clearly, online delivery will start to become an indispensable part of the dining culture as customers dine-in less. Tech for Touchless, Contact-Free Dining. Conclusion.

Kitchen Safety 139

Kitchen Safety Food Safety Front of House Back of House 139

Perfect Daily Grind

FEBRUARY 17, 2023

A panel of judges will pick a winner who will receive either US $5,000 in cash or US $15,000 in credit for MTPak Coffee products. Hoffmann partnered with the electric roaster manufacturer to create a custom roast profile, as well as to install a solar panel on its A Series 2 Roaster. Dutch Bros hosts annual fundraiser Dutch Luv Day.

2022 121

2022 2023 Cash Management Food Supply 121

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. Here are their responses.

2020 148

2020 Online Ordering Point of Sale Cash Management 148

Modern Restaurant Management

FEBRUARY 4, 2020

Chang’s, Wing Squad, Yumpingo, Restaurant Revolution Technologies, Waitbusters, Dairy Queen, Fish City Grill, The National Restaurant Association and the National Restaurant Association Educational Foundation and Keilhauer. These new restaurant additions will allow more guests to experience the P.F. New CEO at Boston Market.

Online Ordering 109

Online Ordering Hospitality Leadership Design 109

The Restaurant Times

NOVEMBER 15, 2021

When you open a restaurant/bar, you are expected to provide top-notch customer service not only for the restaurant but also the bar. Putting in place a formal bar staff training, and education program is one of the most effective strategies to assure a high level of performance when hiring bar personnel.

Training 52

Training Bar Dietary Restrictions Point of Sale 52

Lavu

NOVEMBER 11, 2019

Not accepting cash eliminates the risk of thefts and reduces crime rates in general. The fifth time the Park Café & Coffee Bar in Baltimore, Maryland, was held up at gunpoint, the owner decided to remove the cause: cash. Hart is considering ways to accommodate customers without credit or debit cards.

Cash Management 85

Cash Management Point of Sale Fast Casual Café 85

EATER

MAY 31, 2023

That’s why in 2005, Andrew launched Andrew’s Honey with his father and brother, selling jars of honey online and at the Union Square Greenmarket, where their customers include restaurants like Eleven Madison Park and Gramercy Tavern and food world luminaries like Jean-Georges Vongerichten and Padma Lakshmi. Eater: What does your job involve?

Insurance 92

Insurance Email Marketing Cash Management 2005 92

Touch Bistro

SEPTEMBER 10, 2021

Their main responsibilities include taking food orders from guests and delivering orders to the kitchen, bringing customers their meals, and delivering checks when guests are finished eating. In addition to charming your customers, restaurant service staff should also be team players and take on other server responsibilities as needed.

Hiring 97

Hiring Front of House Fine Dining Customer Service 97

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com.

Online Ordering 207

Online Ordering Back of House Customer Service Small Business 207

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. “The post-COVID dining experience will no doubt be different. “The post-COVID dining experience will no doubt be different.

Webinar 167

Webinar Loyalty Program Online Ordering Social Media 167

Lavu

MARCH 13, 2020

The type of diners you receive expect to wait for less, carry less cash, and demand faster service. If customers are waiting in line for a table, you can take their drink orders as they wait, and even transfer their tab to their table once seated. Checks can be cashed out or rung up right there at the table.

FOH 78

FOH Mobile Ordering BOH Front of House 78

Restaurant365

SEPTEMBER 3, 2021

Restaurant owners, operators, and managers are constantly faced with decisions about accounting, operations, inventory, customer service, and staffing. To keep up in a fast-paced industry, restaurants might consider adding a new role, commonly called “profitability strategist,” to the management team. explained Mr. Castillo.

Waste 78

Waste Cash Management Point of Sale Inventory 78

Gecko Hospitality

DECEMBER 15, 2022

When you are recruiting talent for your business, you learn that people come in different shapes, sizes, education, and experience. In addition to overcoming generational gap biases, hiring managers must also consider the resistance of others to assimilate new recruits. Are you personalizing the experience for them?

Recruiting 75

Recruiting Hospitality Hiring Website Management 75

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. “The post-COVID dining experience will no doubt be different. “The post-COVID dining experience will no doubt be different.

Webinar 177

Webinar Mobile Ordering Loyalty Program Online Ordering 177

Mad Mobile

MARCH 8, 2024

Yes, they’ve become the norm, but they should also enhance your business and improve the customer experience. Hopefully, our decades of experience in the dining space will help you navigate the changing waters. In 2023, over 80% of restaurants adopted a digital ordering system to enhance the customer experience.

Ordering 40

Ordering POS Online Ordering Mobile Ordering 40

Foodable

JUNE 19, 2020

Post-pandemic, how will the guest experience evolve? Do you expect virtual wine tasting and similar educational virtual experiences to become more popular with consumers? What feedback have you received from customers returning to reopened Cooper’s Hawk locations? What do you expect the industry to look like next year?

Guest Recovery 52

Guest Recovery Casual Dine-in Fine Dining 52

EATER

APRIL 3, 2023

He applied this education to a line cook position at Maialino in Manhattan, then tried his hand at front-of-house work at Blue Hill at Stone Barns. All three culinary experiences led him to his final destination: founding Masienda. It was very important for me to get that experience to set me up for what came next.

Food Supply 75

Food Supply Front of House Supplies Consumer Goods 75

The Restaurant Times

JULY 2, 2020

Even though takeaway and delivery orders will be most preferred by the customers, dining out facilities will be able to bounce back only when they are able to instill confidence and trust in customers about the ways in which they plan to operate their business in the post Covid world. You must ensure a minimum distance of 1.5M

Kitchen Safety 98

Kitchen Safety Mobile Ordering Food Safety Online Ordering 98

BNG Point of Sale

OCTOBER 15, 2021

A good point-of-sale system combines and simplifies critical business activities and provides you with a constant data supply to help make educated business choices. While your POS system serves as a means for customers to pay for their purchases, it also serves as the backbone of your business. Employee management.

Retail 52

Retail POS Point of Sale Email Marketing 52

Modern Restaurant Management

JANUARY 12, 2022

. “Online and mobile ordering was a lifeline to restaurants shut-down in the pandemic and continues to provide steady revenue,” said Simon de Montfort Walker, senior vice president and general manager at Oracle Food and Beverage. 46 percent would love to manage their dietary preferences with their favorite establishments.

2022 210

2022 Mobile Ordering Guest Recovery Point of Sale 210

Perfect Daily Grind

OCTOBER 7, 2022

The company says funding will be used to provide Nescafé suppliers with more training on climate-resilient farming techniques, as well as providing cash incentives to producers who adopt these practices. Lawson is a registered dietician and currently serves as Senior Regulatory and Scientific Affairs Manager at Nestlé USA.

Sustainability 135

Sustainability 2022 2025 2023 135

The Food Corridor

JUNE 3, 2020

The platform aggregates hundreds of suppliers so that customers can shop from many different sources at their convenience. Customers can order on the app and receive their items at local pick up points or via delivery. Before Covid-19 the industry was seeing that customer ordering habits were becoming more digital.

Food 87

Food Online Ordering Food Order Customer Service 87

BNG Point of Sale

JULY 16, 2021

It is one of the most vital key performance indicators (KPIs) for any type of establishment with food – which makes sense because without this crucial information there would not be enough revenue coming in from customers each day (or week). These important business models are what profitable restaurants don’t take lightly.

Point of Sale 52

Point of Sale Seasonal Menu Cash Management Fine Dining 52

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Interested candidates should have business experience, along with $125,000 in liquid assets and a minimum net worth of $350,000. More Tropical in Colorado. From BOOK IT!

Franchise 92

Franchise Franchising Loyalty Program Book 92

EATER

MAY 16, 2024

“We would see employees on the right track, getting experience, starting to get to the next level, meaning a management promotion, and then child care would fall through,” says Marcus. Which, as an employee is one thing, but once you get into management, the stakes get higher. Then they couldn’t get to work on time.

Employee Relations 95

Employee Relations Government Hospitality Take-out 95

Modern Restaurant Management

MARCH 24, 2020

Brands acquired all of the issued and outstanding common shares of The Habit Burger Grill for $14 per share in cash or a total of approximately $375 million. Brands funded the transaction using cash on hand and available borrowing capacity under its credit facilities. Brands’ portfolio of global restaurant brands.

Food Supply 85

Food Supply Kitchen Safety Cash Management Food Safety 85

Modern Restaurant Management

NOVEMBER 11, 2019

But what many don’t consider is that it’s not only a well-appointed room and a knowledgeable concierge that guests remember – it’s often the experience they had at the on-site restaurant or bar,” said Joel Montaniel, CEO of SevenRooms. ” Building Loyalty. ” Building Loyalty. The Local Influence.

Travel 93

Travel Food Hotels Loyalty Program 93

EATER

JANUARY 5, 2022

At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. The bag, held by a grappling hook, lowers to eager customers gazing up like guppies at flakes. Just don’t think too hard about how that’d work. Why should you ever have to leave the house?

Food 143

Food Mobile Ordering Online Ordering Food Order 143

Perfect Daily Grind

AUGUST 1, 2019

Some customers don’t leave a tip unless the service is exemplary. To learn more about how much customers tip their barista, what motivates them to do so, and how much of a difference tips make to the barista, we asked for your input. Some commenters feel that it’s enough to support the business through their regular custom.

Customer Service 110

Customer Service Café Customer Experience Small Business 110

EATER

APRIL 25, 2022

A former account manager at an advertising agency, Kashuk started making bagels under the moniker Poppy in 2018, but only pivoted careers during the pandemic. For Chris Haugh, an author and friend of Kashuk’s, investing in Poppy was his first experience with regulation crowdfunding. The other 3.5

Small Business 100

Small Business Website Management Take-out Cash Management 100

Touch Bistro

APRIL 7, 2021

It Impacts The Customer Experience. Related to the issue of a poor workplace culture is the impact on the customer experience. When turnover is high, it means you may often be short on staff – specifically experienced staff who know your restaurant and customers well. Redefine your hiring strategy.

Employee Relations 52

Employee Relations Hiring Seasonal Menu POS 52

EATER

SEPTEMBER 6, 2022

It’s a reflection of their experiences as Mexican and Japanese, yes, but also as DJs and party promoters and New Yorkers. The diners need to just start understanding that we’re cooking our experiences, not our ethnicities.”. actually good. And my point is to say, ‘The ingredients inside the bread are literally authentic Indian food.’”

Food Truck 107

Food Truck Influencer Fine Dining 2004 107

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” The TableUp guest retention platform empowers restaurants of all sizes to increase customer engagement and reward guests for their loyalty.

Food Safety 199

Food Safety Mobile Ordering Online Ordering Kitchen Safety 199