Embrace the Suck

FEBRUARY 12, 2020

I keep detailed coaching notes from every client I have had over the past 11 years as The Restaurant Coach™ Some of those stories make it into my books, speaking gigs, podcasts, or just as a solid warning to new clients about what not to do! Insert shameless plug for my books here so Your Restaurant Doesn’t Suck!

Coaching 330

Coaching Email Marketing Communication Workshop 330

Open for Business

MAY 11, 2023

The National Restaurant Association resource library: Welcoming workers with disabilities This guide to inclusive hiring for restaurants explains why restaurants can benefit from not only accommodating workers with disabilities but also actively recruiting and welcoming them.

Recruiting 78

Recruiting Training Workshop Back of House 78

Cheetah

APRIL 10, 2020

You’re completely booked for Friday night, and you receive a text on Friday morning that your star cook is in bed with the flu. It’s also very helpful when short staffed and you’re recruiting full-time employees. Recruiters. Recruiters are an excellent way of finding great candidates – but they come at a cost.

Back of House 78

Back of House Hiring Recruiting Website Management 78

Ken Burgin

FEBRUARY 8, 2021

In fact QR codes have been around for many years, and widely used in Asian countries – now that they’re understood here, you can start to leverage them for restaurant & cafe marketing, recruitment and daily operations. How many of these ideas can you use? Now you have a 24/7 billboard – place the codes on a poster or on a screen image.

Kitchen Safety 88

Kitchen Safety Marketing Recruiting Email Marketing 88

Modern Restaurant Management

OCTOBER 7, 2021

According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. Operators need to avoid overbooking to follow the health regulations and prevent under booking to meet their target profits. Staff Management.

Technology 197

Technology Operations Food Safety Kitchen Safety 197

Ken Burgin

JULY 5, 2022

Event Management & Booking Systems – for Restaurant and Function Venues. JobAdder is recruitment software, to track applicants, manage resumes and handle communication. WaitList.me – a good option if waitlisting & queue management is not in your booking app. Goodbye barista? Design and Facility Management.

Kitchen Safety 78

Kitchen Safety Food Safety Website Management Online Ordering 78

Ken Burgin

FEBRUARY 13, 2024

By proactively addressing these questions during the interview process or in job postings, you can create a more effective recruitment experience. What technology or systems does the restaurant use for bookings, orders, and service management?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Xtra Chef

JULY 14, 2020

As People & Culture Manager, I’m responsible for managing all HR operations – from recruiting to payroll and benefits. What’s your favorite quarantine hobby/show/book/etc.? Explain your role at xtraCHEF. We are all figuring things out as we go, now more than ever, and at times it can be really difficult and confusing.

Recruiting 89

Recruiting Leadership Travel Book 89

Hot Schedules

MARCH 29, 2021

We asked Assen to share one piece of advice to people interested in a PO role: “My sister actually gave me a present when I got promoted to a Product Owner – a book, which I strongly recommend to both present and future POs.

Technology 148

Technology Insurance Healthcare Recruiting 148

7 Shifts

FEBRUARY 12, 2021

The restaurant seller should be able to provide you with a look at the restaurant’s books. Restaurant Recruiting During and After COVID-19. A complete picture of both fixed and variable costs include labor, food and beverage, utilities, linens, equipment, supplies, technology, and even things like music licensing.

License 444

License Equipment Certification Information 444

Open for Business

NOVEMBER 21, 2022

That’s just one reason to give guests the ability to book online through a reservation platform. When you recruit tech tools to get the team paid, you open the door to employee-friendly options like earned wage access. And definitely check that all your basic information is easy to find. Making the reservation.

Technology 78

Technology Online Ordering Mobile Ordering Website Management 78

7 Shifts

SEPTEMBER 3, 2019

Imagine if you can retain happy employees more often, rather than having to train new recruits every so often. Their company culture has been studied in books like Forked: A New Standard for American Dining, by Saru Jayaraman. For new employees, don't just throw a book of rules at them. On Glassdoor, it has earned 3.5

Sports 284

Sports Training Fine Dining 2017 284

Aaron Allen & Associates

MARCH 3, 2022

Some of the platforms that can help with recruiting and retention are CultureAmp (a platform to improve employee engagement and performance, used by McDonald’s), BambooHR (HR software to be used from hiring to onboarding to building culture), and Applauz (Software built for engaging, recognizing, and rewarding). Payroll management .

Management 120

Management Management Mobile Ordering Point of Sale 120

Modern Restaurant Management

DECEMBER 21, 2023

While our full examination of 2023 isn’t in the books, we see greater outcomes across the board for draft programs featuring “variety” that includes a balanced mix of local, regional, and national brands. 4 to 7 vendors in the restaurant space between recruiting and payroll are too many to be sustainable.

2023 124

2023 2024 Insurance Employee Relations 124

Crunchtime

FEBRUARY 21, 2022

is an e-learning program based on the best-selling book by Jim Sullivan, Multi Unit Leadership: The 7 Stages of Building High-Performing Partnerships & Teams. Designed as a 9- to 18-month program, AGM to GM is a great way to fill your bench with ready-to-promote GM candidates. Multi-U 2.0

Leadership 78

Leadership Employee Relations Training Coaching 78

Open for Business

NOVEMBER 21, 2022

Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. A system like OpenTable takes reservations day and night, running the book even when you’re away from the restaurant. There’s no doubt about it: Recruitment and hiring are taking more time, resources, and energy these days.

Technology 147

Technology Front of House Back of House Online Ordering 147

The Restaurant Coach University

JANUARY 29, 2017

Dos Equis: Stay Thirsty Restaurant Social+: We Create WOWS and Purple Cows GoPro: Be a Hero Coca-Cola: Open Happiness As the good book says, “Where there is no vision, the people perish.” You offset the replacement of bad team members by always recruiting. You must actively recruit new team members.

Recruiting 132

Recruiting Coaching Point of Sale Take-out 132

Bottleneck Management

APRIL 4, 2022

” “We had a wedding booked during that time with an outdoor ceremony which is basically right next to Wacker Drive. We look for those values in everyone we recruit to become our teammates. Working in events, you tend to experience a LOT of different types of people and scenarios that you could never be prepared for.

2011 78

2011 Recruiting Events Hospitality 78

Restaurant365

NOVEMBER 23, 2021

Was it even possible to recruit that many people? “I Or worse, a new employee alone in a breakroom with a 200-page book to interpret. But even Lindsey’s approach needs tech enablement: “We use Slack to hand off a red-book between Team A and Team B,” he said. But everybody knows the industry is in the middle of a labor crisis.

Recruiting 60

Recruiting Customer Experience Technology Communication 60

7 Shifts

FEBRUARY 12, 2021

The restaurant seller should be able to provide you with a look at the restaurant’s books. Restaurant Recruiting During and After COVID-19. A complete picture of both fixed and variable costs include labor, food and beverage, utilities, linens, equipment, supplies, technology, and even things like music licensing.

License 195

License Equipment Certification Information 195

Ken Burgin

APRIL 6, 2021

The parent association is another group looking for support, and your donation of a dinner prize for the raffle or coupon book will be much appreciated. Recruit some student assistants and leave them with a souvenir for helping – a fun certificate or the restaurant’s postcard, cap or t-shirt.

Hospitality 78

Hospitality Kitchen Safety Workshop Equipment 78

Ken Burgin

APRIL 6, 2021

The parent association is another group looking for support, and your donation of a dinner prize for the raffle or coupon book will be much appreciated. Recruit some student assistants and leave them with a souvenir for helping – a fun certificate or the restaurant’s postcard, cap or t-shirt.

Hospitality 78

Hospitality Kitchen Safety Workshop Equipment 78

EATER

SEPTEMBER 11, 2020

Judges for the competition, which is split into “traditional” and “specialty” categories, are mostly recruited from the culinary industry, and rank each bowl by color, texture, hygiene, and taste. Now Carlsson is behind the stove nearly every morning. There should definitely be salt, but not enough to make you reach for a glass of water.

Recruiting 123

Recruiting 2016 2002 2017 123

EATER

DECEMBER 8, 2022

He recruited the help of a few German New Yorkers to expand his business in a new direction: preparing sturgeon eggs for export to his caviar-hungry homeland. Enter Bendix Blohm, an immigrant from Hamburg who arrived in New York with plans for a pickled sturgeon business.

Food Supply 98

Food Supply Back of House Recruiting Transportation 98

Restaurant365

MAY 13, 2020

As reported in August 2019 by the National Restaurant Association , operators had consistently rated “recruiting and retaining employees” as the number one challenge facing restaurant businesses every month for over two years. What is restaurant employee turnover? The indirect and direct costs for filling even an $8/hr.

Technology 88

Technology Hiring Communication Tip Distribution 88

Sling

MARCH 30, 2020

In this article, the management experts at Sling provide tips to help you find, recruit, and keep the best team members for your business. The Sling app even provides suggestions and warnings when you’ve double-booked a team member or created a conflict in another part of your schedule. Tips For Effective Talent Management.

Hiring 78

Hiring Management Management Tip Distribution 78

Hot Schedules

FEBRUARY 3, 2020

Are the books 100% compliant? Your restaurant maintains all control over operations, workforce management, full employee-lifecycle management, company culture, and recruitment branding. T here’s one thing we know for sure: across the board, labor is one of the biggest expenses for restaurants and hospitality businesses.

Employee Relations 78

Employee Relations Restaurant Law Front of House Allergens 78

EATER

JUNE 4, 2020

We’re here to take care of the community,” the restaurant’s booking manager Scott McDonald told the Southwest Journal over the weekend. “We We know that whenever there’s a war — like the war that’s being conducted against Black men in America — there are going to be hazards.”.

Food Supply 142

Food Supply Government Social Media Recruiting 142

The Restaurant Times

NOVEMBER 22, 2021

As a first-time entrepreneur in the food industry, the strategy for opening a restaurant begins with identifying a location, developing a concept and design, recruiting the right people, providing suitable training, branding and marketing, and effectively operating the business. Source: The Balance Small Business.

Food Safety 52

Food Safety Cash Management Design Customer Service 52

The Restaurant Times

OCTOBER 29, 2021

This issue of recruitment and retaining the staff is what I think, we leaders can question, how can we treat our customers and our staff differently? Despite all these hassles, we were fully booked for 30 days. It took one and a half days to fully book the restaurant for 30 days.

Fine Dining 89

Fine Dining 2007 Customer Experience 2010 89

MBB Hospitality

APRIL 25, 2018

Strongly introverted people who prefer books and animals to people will struggle more with hospitality jobs. MBB Management can also help you recruit prime positions like your chef and general manager. You can also get help with developing operations and training documentation and franchisee recruitment marketing strategies.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Restaurant365

MAY 30, 2022

Below are a few of the things we tasted, quaffed, heard, and learned during what was sure to be a show for the record book. . Recruit Your Team to Recruit . These latest innovations and enhancements will be of great value to our customers as they continue to optimize their post-pandemic operations.” . Food, Glorious Food .

2022 29

2022 Front of House Recruiting Back of House 29

Gecko Hospitality

NOVEMBER 21, 2018

But many restaurant owners don’t enjoy paying a commission on every booked table. Contact the staffing experts at Gecko Hospitality today for recruitment that makes your life easier and your brand more successful. The success of OpenTable shows that consumers appreciate the option to make restaurant reservations digitally.

2018 46

2018 Technology Mobile Ordering Customer Service 46

EATER

FEBRUARY 16, 2024

The Walches even recruited chef Max Natmessnig, who spent time at the American Chef’s Table, to head up the first kitchen team at Rote Wand’s homage, before he handed over the reins to chef Julian Stieger, an alum of Denmark’s Geranium and New York’s Eleven Madison Park.

Hotels 77

Hotels Back of House Seasonal Menu Fine Dining 77

7 Shifts

NOVEMBER 1, 2022

Their business grows by word of mouth—one of the best marketing tools in the book. What to use it for: Any and everything: showcasing your food, behind-the-scenes looks at your kitchen, highlighting your hardworking team, or even recruiting staff. It's great news for small businesses and those who don't have a lot of resources.

Seating 221

Seating Email Marketing Marketing SEO 221

Sling

FEBRUARY 3, 2020

PTO is a fringe benefit that some businesses offer as a way to recruit and retain the best employees. Sling even provides suggestions and warnings when you’ve double-booked a team member or created a conflict in another part of your schedule. Is Paid Time Off Right For Your Business? But is it right for your business?

2000 78

2000 Recruiting Management Management 78

EATER

JANUARY 28, 2022

In her new book One Fair Wage , she writes about how the practice “spread rapidly as employers in the hospitality sector hired newly freed slaves as servers, porters, and hosts across the country.” Darden hasn’t been entirely unresponsive to worker pressure — at least, in its public messaging and recruitment strategies.

Cash Management 98

Cash Management Restaurant Law Employee Relations Food Supply 98