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Podcast 1: Restaurant Profit Improvement with Open Book Management

Ken Burgin

He’s leading the way with the very important principle we discuss in this episode: Open Book Management. Questions we discussed: What is Open Book Management in a nutshell? Particular challenges with OBM for the kitchen, the bar and the front of house? How can this help with current staff recruitment challenges?

Book 111
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Questions in the Minds of Restaurant Job Applicants

Ken Burgin

By proactively addressing these questions during the interview process or in job postings, you can create a more effective recruitment experience. If the managers or owners doing an interview raise and answer these job applicant questions, they will have a better rapport with applicants. What is the kitchen’s work culture like?

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The ultimate guide to restaurant technology for restaurant owners

Open for Business

Streamline the front of house. Run a smooth back of house. Streamline the front of house. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online.

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The New Normal: How Technology Can Help Streamline Restaurant Operations

Modern Restaurant Management

According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. Last year, during the peak of the COVID-19 pandemic, restaurants went through some unwanted but necessary changes. Dining room procedures. Staff Management.

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How to write a restaurant marketing plan that puts butts in seats [Ideas and Strategies]

7 Shifts

You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Their business grows by word of mouth—one of the best marketing tools in the book. Restaurant owners and operators wear a lot of hats. Table of Contents.

Seating 222
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How to improve the guest experience with restaurant technology

Open for Business

That’s just one reason to give guests the ability to book online through a reservation platform. But today, restaurant tech plays a major role in improving the guest experience. Restaurants are judged based on how they make guests feel. Quick links. What is the guest experience? What are the key elements of a great guest experience?

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Improving HR Functionality

Hot Schedules

Are the books 100% compliant? If they’re stuck in the back of house they can’t be out front, improving the guest experience. Learn how outsourcing your HR can increase employee engagement while decreasing liabilities and fees. These questions, and countless others, add stress and strife to the lives of your managers.