Embrace the Suck

FEBRUARY 12, 2020

I keep detailed coaching notes from every client I have had over the past 11 years as The Restaurant Coach™ Some of those stories make it into my books, speaking gigs, podcasts, or just as a solid warning to new clients about what not to do! Bad hiring is a disease. I think Uber is hiring. Reading books.

Coaching 330

Coaching Email Marketing Communication Workshop 330

Sling

MARCH 30, 2020

Doing so will make it easier to hire and retain high-performing employees. In this article, the management experts at Sling provide tips to help you find, recruit, and keep the best team members for your business. Each of your team members — whether new-hire or long-time veteran — is unique. 1) Start With A Phone Interview.

Hiring 78

Hiring Management Management Tip Distribution 78

Open for Business

MAY 11, 2023

One of the best ways to enhance diversity, equity, and inclusion in any business is to hire a consultant who specializes in DEI training. The book provides practical advice for building cultural sensitivity and understanding different perspectives in the workplace.

Recruiting 78

Recruiting Training Workshop Back of House 78

Ken Burgin

FEBRUARY 13, 2024

By proactively addressing these questions during the interview process or in job postings, you can create a more effective recruitment experience. Potential hires will be interested in knowing about shift patterns, peak service times, and how shifts are allocated among staff. What are the expected work shifts and how are they assigned?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

7 Shifts

FEBRUARY 12, 2021

The restaurant seller should be able to provide you with a look at the restaurant’s books. The easiest way to go through this is to hire an experienced restaurant attorney to guide you through. What staff will remain and who needs to be hired? Restaurant Recruiting During and After COVID-19.

License 444

License Equipment Certification Information 444

Modern Restaurant Management

DECEMBER 21, 2023

While our full examination of 2023 isn’t in the books, we see greater outcomes across the board for draft programs featuring “variety” that includes a balanced mix of local, regional, and national brands. 4 to 7 vendors in the restaurant space between recruiting and payroll are too many to be sustainable.

2023 120

2023 2024 Insurance Employee Relations 120

Open for Business

NOVEMBER 21, 2022

Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. A system like OpenTable takes reservations day and night, running the book even when you’re away from the restaurant. Hiring tool. These tech-powered tools can make everyone’s job a little bit easier.

Technology 147

Technology Front of House Back of House Online Ordering 147

Open for Business

NOVEMBER 21, 2022

Should you hire a guest experience manager? That’s just one reason to give guests the ability to book online through a reservation platform. When you recruit tech tools to get the team paid, you open the door to employee-friendly options like earned wage access. Should you hire a guest experience manager?

Technology 78

Technology Online Ordering Website Management Mobile Ordering 78

Crunchtime

FEBRUARY 21, 2022

From the moment a new employee is hired, you have an opportunity to teach them about leadership, giving rising stars opportunities to learn management skills before you need to promote them. Wouldn’t it be great if, instead of the mad scramble, you had a bench of available talent already trained for their next role and ready for promotion?

Leadership 78

Leadership Employee Relations Training Coaching 78

Restaurant365

MAY 13, 2020

Knowing how to reduce restaurant employee turnover and increase retention rates in your staff can save your restaurant money in the long term, with resources once wasted on constant hiring and training put to better use. Hire the Right People and Create a Positive Onboarding Experience. What is restaurant employee turnover?

Technology 88

Technology Hiring Communication Tip Distribution 88

7 Shifts

FEBRUARY 12, 2021

The restaurant seller should be able to provide you with a look at the restaurant’s books. The easiest way to go through this is to hire an experienced restaurant attorney to guide you through. What staff will remain and who needs to be hired? Restaurant Recruiting During and After COVID-19.

License 195

License Equipment Certification Information 195

7 Shifts

SEPTEMBER 3, 2019

Imagine if you can retain happy employees more often, rather than having to train new recruits every so often. Their company culture has been studied in books like Forked: A New Standard for American Dining, by Saru Jayaraman. For new employees, don't just throw a book of rules at them. On Glassdoor, it has earned 3.5

Sports 284

Sports Training Fine Dining 2017 284

Aaron Allen & Associates

MARCH 3, 2022

Some of the platforms that can help with recruiting and retention are CultureAmp (a platform to improve employee engagement and performance, used by McDonald’s), BambooHR (HR software to be used from hiring to onboarding to building culture), and Applauz (Software built for engaging, recognizing, and rewarding).

Management 120

Management Management Mobile Ordering Point of Sale 120

The Restaurant Coach University

JANUARY 29, 2017

Dos Equis: Stay Thirsty Restaurant Social+: We Create WOWS and Purple Cows GoPro: Be a Hero Coca-Cola: Open Happiness As the good book says, “Where there is no vision, the people perish.” You’ve made some bad hiring choices (usually when desperate to fill positions, which is known as “panic hiring”).

Recruiting 132

Recruiting Coaching Point of Sale Take-out 132

The Restaurant Times

NOVEMBER 22, 2021

As a first-time entrepreneur in the food industry, the strategy for opening a restaurant begins with identifying a location, developing a concept and design, recruiting the right people, providing suitable training, branding and marketing, and effectively operating the business. Source: The Balance Small Business.

Food Safety 52

Food Safety Cash Management Design Customer Service 52

Restaurant365

NOVEMBER 23, 2021

Was it even possible to recruit that many people? “I Restaurant owners are often labor backstops — covering shifts when employees don’t show up or can’t be found to hire in the first place. Or worse, a new employee alone in a breakroom with a 200-page book to interpret. Lindsey’s solution? Solving the labor crisis.

Recruiting 60

Recruiting Customer Experience Technology Communication 60

Lavu

APRIL 1, 2020

Solidify your first hires: There are a few essential staff members you’ll need for your bar right off the bat: Bookkeeper. “An Reapply for the liquor license after one year with a clean record on the books. Hiring Your Bar Staff. Try attending festivals like Tales of the Cocktail to recruit talent. Raise the Capital.

Bar 78

Bar License Social Media Point of Sale 78

MBB Hospitality

APRIL 25, 2018

Strongly introverted people who prefer books and animals to people will struggle more with hospitality jobs. Save yourself a lot of headaches by hiring someone who has had previous hospitality experiences , especially in the niches you are hiring for. Must Love People. You want to keep your customers coming back for more.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Sling

AUGUST 9, 2023

Article Updated Date Top 12 Hotel Management Software Solutions for 2023 August 2023 How To Open a Restaurant: A Step-by-Step Guide August 2023 How To Increase Restaurant Profit Margin: A Complete Guide August 2023 Top 10 Medical Scheduling Software Tools for 2023 August 2023 The 16 Best Free Work Schedule Maker Tools In 2023 August 2023 15 Best Employee (..)

Article 78

Article 2023 2022 2021 78

Hot Schedules

FEBRUARY 3, 2020

Are the books 100% compliant? Throughout the hiring and onboarding journey, it can be helpful to have an experienced HR partner to manage the nitty-gritty. Your restaurant maintains all control over operations, workforce management, full employee-lifecycle management, company culture, and recruitment branding.

Employee Relations 78

Employee Relations Restaurant Law Front of House Allergens 78

7 Shifts

NOVEMBER 1, 2022

Their business grows by word of mouth—one of the best marketing tools in the book. What to use it for: Any and everything: showcasing your food, behind-the-scenes looks at your kitchen, highlighting your hardworking team, or even recruiting staff. It's great news for small businesses and those who don't have a lot of resources.

Seating 221

Seating Email Marketing Marketing SEO 221

Restaurant365

MAY 30, 2022

Below are a few of the things we tasted, quaffed, heard, and learned during what was sure to be a show for the record book. . Recruit Your Team to Recruit . These latest innovations and enhancements will be of great value to our customers as they continue to optimize their post-pandemic operations.” . Food, Glorious Food .

2022 29

2022 Front of House Recruiting Back of House 29

7 Shifts

JULY 6, 2023

But they make their first appearance in the application and hiring process. And of course, including myself and our senior leadership team, we hire and off-board according to these values. You haven't been hired yet. You're hired. How often do we hire somebody, and they show up and nobody was expecting them?

Fast Casual 195

Fast Casual Employee Relations Customer Experience Hiring 195

EATER

JANUARY 28, 2022

In her new book One Fair Wage , she writes about how the practice “spread rapidly as employers in the hospitality sector hired newly freed slaves as servers, porters, and hosts across the country.” Darden hasn’t been entirely unresponsive to worker pressure — at least, in its public messaging and recruitment strategies.

Cash Management 98

Cash Management Restaurant Law Employee Relations Food Supply 98

7 Shifts

MAY 31, 2021

Recruiting, hiring, onboarding, scheduling, engaging, paying, and losing employees all surface up into restaurant HR management. Restaurants need an operating model in place to ensure the right employees are hired, well-trained, actively engaged, feeling productive, and ultimately retained for as long as possible. Scheduling.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

SEPTEMBER 19, 2019

Restaurant management covers several duties and responsibilities—from hiring team members, to dealing with customer complaints, to making on-the-fly decisions to control labor costs. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. What is Restaurant Management?

Management 284

Management Management 2019 Employee Relations 284

ExactHire - Restaurants

OCTOBER 13, 2021

If you’re like most recruiters, you’ve researched the best jobs sites and you’re capable of writing killer job ads that get job seekers’ attention. But what is employer branding and how will an employer branding strategy help you hire the best candidates? Take stock of your current recruiting results.

Recruiting 52

Recruiting Employee Relations Hiring Social Media 52

ExactHire - Restaurants

OCTOBER 13, 2021

If you’re like most recruiters, you’ve researched the best jobs sites and you’re capable of writing killer job ads that get job seekers’ attention. But what is employer branding and how will an employer branding strategy help you hire the best candidates? Take stock of your current recruiting results.

Recruiting 52

Recruiting Employee Relations Hiring Social Media 52

7 Shifts

SEPTEMBER 26, 2022

For example - business classes or restaurant courses , experience with restaurant open book management , or practical business projects you've been assigned. 6 seconds is all you have, on average , to impress the recruiter. You only have a short amount of time to get the hiring manager to notice you, so catch their attention.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Open for Business

MARCH 1, 2023

In fact, team members who have fun on the job are likely to recruit friends for open positions where they work. This professional can be full time or part time or a freelancer you hire for a few hours a week. This person will promote openings as well as recruit and screen people. Often, a single person will fill multiple jobs.

Fast Casual 78

Fast Casual Cash Management Front of House Fine Dining 78

Hot Schedules

FEBRUARY 8, 2021

By handing over payroll, benefits administration and even aspects of the hiring process to a dedicated HR service provider, business owners can focus on running their day-to-day business operations, increase employee satisfaction, lower their risk of noncompliance, and save money. b3lineicon|b3icon-books-apple|?|Books Books Apple.

Employee Relations 78

Employee Relations Small Business Customer Service Hiring 78

Sling

AUGUST 11, 2021

If you’re facing the prospect of hiring a part-time employee, you’re also likely struggling with the issue of how many hours is part-time. 1) What Are The Advantages Hiring Of Part-Time Employees? Diversity : Hiring part-time employees gives your business more of an opportunity to assemble a diverse team.

Hiring 78

Hiring Website Management Recruiting Insurance 78

Sling

NOVEMBER 18, 2020

These benefits help your HR department recruit high-potential employees that make your business run better. You can even change from one pay structure to the other after hiring if the individual team member agrees. Deciding whether to hire part-time vs. full-time employees and pay them salary vs. hourly is important for your business.

Hiring 78

Hiring Mobile Ordering Recruiting Insurance 78

The Restaurant Times

APRIL 13, 2022

A restaurant operations manual is the go-to book for every problem that allows the employees to function seamlessly, even without an expert. However, this checklist is primarily intended for the new recruits of your restaurant as they can refer to the manual for guidance in case of any confusion. Service Standards.

Operations 52

Operations Front of House Reference Customer Service 52

360Training

AUGUST 28, 2018

According to a Toast survey, 46% of all restaurant owners list hiring, training, and retaining restaurant staff as their #1 challenge. These books end up taking up space, collecting dust. The money saved in administering online training can be spent towards upgrading the restaurant, marketing, or hiring more staff. Summing up.

Training 60

Training Allergens Food Safety Hiring 60

Modern Restaurant Management

MARCH 3, 2023

Our hiring rate and wage increases are outpacing the overall private sector, and this year our industry will contribute nearly $1 trillion to the economy," said Michelle Korsmo, president & CEO of the National Restaurant Association. "The "The restaurant and foodservice industry is fueling the American economy.

2023 199

2023 2022 Consumer Goods Point of Sale 199

Embrace the Suck

JUNE 13, 2022

I had a couple of events, private events, corporate dining events, and there were two more left on the book. One of the things that we did was we carried wine books and did wine related items and food stuffs from other chefs that were in the marketplace. They're hiring people to do this sort of thing here in California.

Retail 221

Retail Social Media Events Take-out 221