Modern Restaurant Management

JANUARY 10, 2025

Some brands may consider that they can offer an experiential focused bar menu for a more approachable price point for the consumer who may not opt for a full dining experience. By embracing flexibility, restaurants can optimize their spaces for what books best and pivot quickly as customer preferences evolve.

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2025 Design Innovation Social Media 419

Modern Restaurant Management

NOVEMBER 19, 2024

Solo dining – a time dedicated to eating a meal alone at a sit-down restaurant – is an opportunity for diners to practice self care over a meal, whether that be by relaxing and reflecting at the end of a long day or even by engaging the mind with a book or catching up on the news. Cuisine type?

Customer Experience 450

Customer Experience Fine Dining Seating Catering 450

Modern Restaurant Management

DECEMBER 4, 2024

Restaurant operators need to embrace menu and technological innovations in order to meet guest expectations this holiday season, according to the Fall/Winter Trend report: a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. "Our

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Seasonal Menu Mobile Ordering 2025 2024 251

Modern Restaurant Management

DECEMBER 31, 2024

From salted egg yolks and chili crunch fusions to mushroom-infused teas and freeze-dried fruit powder garnishes, Kimpton’s in-house experts share the standout ingredients, menu items and techniques that will come to the table in 2025. Very interactive, completely personalized.”

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2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

NOVEMBER 26, 2024

But what if your menu was telling your guests something about luxury? In the January 23, 2024 New York Times article,“The Menu Trends That Define Dining Right Now,” the publication gathered 121 menus from restaurants all over the United States.

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Seasonal Menu 2024 Customer Experience Menu 251

Modern Restaurant Management

FEBRUARY 25, 2025

By incorporating non-branded keywords into their website, menu descriptions, and online listings, restaurants can capture more organic traffic and improve visibility in local searches. This technology can boost reservations and foster customer loyalty by promptly addressing inquiries and facilitating bookings.

SEO 324

SEO Social Media Customer Experience Customer Service 324

Modern Restaurant Management

FEBRUARY 13, 2025

Takeout orders increased 46 percent Shift in Guest Dining Preferences for Valentine's As restaurants prepare for Valentine's Day, new data from Tock reveals a clear shift in guest dining preferences and booking patterns. Among the highlights: Restaurants are seeing prepaid bookings up 67 percent compared to this time last year.

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2024 Fine Dining Book Reservations 221

EATER

DECEMBER 20, 2023

Martha Stewart’s Christmas was not just a book, of course. Martha Stewart caught hell for devoting time and effort to creating a perfect Christmas and then writing a best-selling book about it. Martha Stewart’s Christmas was her eighth book, the successor to Entertaining and Weddings , among others.

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Book Back of House Entertainment 2003 293

Modern Restaurant Management

NOVEMBER 4, 2020

But there are a number of things you can do to protect your business, the mindset is on survival right now not profit: Review the Menu. Your menu needs to be modified to reduce costs, obviously you need to keep the popular dishes that your regulars enjoy but are people ordering the more expensive ones? Maximize your efforts here.

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Book Social Media Customer Service Customer Experience 480

ChowNow

FEBRUARY 13, 2025

It puts you in control of your brand, helps customers find you online, and makes it easier for them to view your menu, book a table, or place an orderand thats just the beginning. The hours arent clear, theres no menu, and youre not even sure if the place is still open. Frustrating, right? Another great benefit?

Social Media 195

Social Media Online Ordering SEO Email Marketing 195

EATER

FEBRUARY 24, 2025

The leisurely long lunch: Despite my struggles with the Spanish-only menu at seafood spot Mi Compa Chava (the QR code menu did not want to cooperate with my Google Translate app), we managed to order an inordinate amount of raw and cooked seafood, washed down with Clamatos.

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Back of House Food Order Book Sports 210

Modern Restaurant Management

MARCH 25, 2022

To go contactless, customers scanned a small black and white square called a QR code on their mobile device to see a digital copy of the menu. The landing page for your QR code might be your menu, your location details, or get creative and showcase a video clip of your chef creating a new dish in the kitchen. Boost Social Media.

Social Media 539

Social Media Mobile Ordering Email Marketing Kitchen Safety 539

Modern Restaurant Management

FEBRUARY 22, 2021

Past : Paper menus were the norm. Restaurant websites showed PDF versions of their menu. Present : QR menus started appearing. While good in theory, most who visit your restaurant’s site go directly to the menu. Is it your restaurant or the name of the third party app or digital menu company?

Online Ordering 568

Online Ordering Point of Sale POS SEO 568

Modern Restaurant Management

JUNE 10, 2021

We’ve been comparing the restaurant and hotel industries for several years as we see a similar storyline playing out in real time with restaurants, where third-party sales channels are rapidly capturing share and command of digital bookings. The concept of direct bookings long precedes the digital era in other industries.

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Airlines Consumer Goods Point of Sale Hotels 493

Modern Restaurant Management

JUNE 4, 2021

phone number, website URL, type of payments accepted, menu items, and photos of the establishment. Restaurants that use a third-party tool to manage bookings should add that information to the GMB listing, allowing users to book a table directly from the search results.

SEO 577

SEO Website Management Online Ordering Mobile Ordering 577

Modern Restaurant Management

DECEMBER 10, 2021

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. Others tend to emphasize their cheaper menu options. A quick look at your POS data will identify the top three selling items on your menu.

Marketing 567

Marketing SEO Front of House Website Management 567

Modern Restaurant Management

JANUARY 13, 2023

In this column, Modern Restaurant Management (MRM) magazine looks at newly introduced menu items from top brands. Wayback Burgers launched The Royal Silencer, a one-of-a-kind burger designed to silence the urge to spill family gossip to media outlets, book publishers and documentarians alike. ” The Royal Silencer. Nashville Kick.

2023 251

2023 Menu Back of House Seasonal Menu 251

Modern Restaurant Management

JANUARY 7, 2025

" Coaching and Empowering Teams for Ownership As I shared in my second book, Soft Skills Playbook, accountability thrives in an environment where employees feel empowered to act, solve problems, and learn from their experiences. Establish a system for servers to provide immediate feedback on guest reactions to new menu items.

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Coaching Kitchen Safety Food Safety Communication 419

ChowNow

FEBRUARY 28, 2025

Optimize Your Menu for More Orders Your menu is one of your most powerful sales tools and can drive higher order volume and increase revenue with just a few tweaks. Small changes in menu layout, descriptions, and pricing can encourage diners to spend more and order more often.

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Ordering Email Marketing Social Media Online Ordering 195

Modern Restaurant Management

FEBRUARY 25, 2022

One of the most common mistakes for restaurants is to have a menu available only as a PDF, which needs to be downloaded. Your menu is one of your most crucial web pages. That search engine query turns into a website visit, which can then turn into a table booking. That needs to go. Email Newsletters.

2022 531

2022 Marketing Email Marketing Social Media 531

ChowNow

JULY 19, 2024

A well-thought-out menu is more than just a list of dishes. A thoughtful menu also helps manage kitchen operations efficiently and can boost your profitability through strategic pricing and upselling opportunities. Are you creating a full menu, a breakfast menu, a brunch menu, or perhaps a seasonal or limited-time menu?

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Menu Seasonal Menu Fine Dining Customer Experience 221

EATER

JUNE 16, 2022

It was also incredibly complicated to make (the restaurant published the 21-page method in a single-recipe book co-written by Kevin Pang). Pre-pandemic menu price: $15. To Kim, the bing bread was not the heart of her Parachute menu, and she had plans to rotate in different Asian bread recipes like roti or milk bread.

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Menu Tip Distribution Back of House Front of House 284

Modern Restaurant Management

APRIL 12, 2021

This is an excerpt from Chicago restaurant industry veteran Ken McGarrie’s new book, The Surprise Restaurant Manager, which aims to help solve a common, but rarely addressed problem in the industry. Pay attention to their menu choice. Every night you ask the guests at each table, “How is everything?”

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Management Management Book Small Business 520

ChowNow

FEBRUARY 21, 2025

Diners want the convenience of ordering, booking, and engaging with their favorite restaurants straight from their phones. Popular platforms like OpenTable , Resy , and Yelp Guest Manager provide different levels of functionality, from simple online booking to full-scale table management with customer insights and marketing features.

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2025 Loyalty Program Mobile Ordering Online Ordering 195

ChowNow

FEBRUARY 12, 2025

A well-crafted email can remind a past guest to stop by again, encourage reservations for a new seasonal menu, or even boost online orders with a limited-time discount. A well-timed email with a special offer, new menu item, or exclusive promotion can be the nudge they need to place another order. Subject: Weekend Plans?

Email Marketing 195

Email Marketing 2025 Marketing Online Ordering 195

7 Shifts

OCTOBER 28, 2024

Reevaluating the prices of your drinks and knowing the types of drinks you sell can help you earn more for each bottle, as well as implementing portion control and even redesigning your menu. Calculate the cost of each drink on your menu, including the cost of the alcohol, garnishes, mixers, and anything else that goes into the drink.

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Point of Sale Merchandise Seasonal Menu Bar 195

Modern Restaurant Management

AUGUST 14, 2023

Make a Brand Book Once you’ve honed and crafted your new brand identity, it’s vital to ensure consistent usage across materials, whether it’s signs, menus, social media, or other outlets. A brand book is a handy document that provides guidelines for using your brand identity across various platforms.

Social Media 419

Social Media Book Customer Experience Design 419

ChowNow

APRIL 11, 2025

When all delivery app orders are integrated, you can use centralized reporting to track sales, analyze performance, and make smarter decisions about pricing, menu items, and staffing. Not all POS systems support every delivery app, so you may find yourself with partial coverage or having to manage multiple menus across different platforms.

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POS Online Ordering Demo Point of Sale 195

ChowNow

FEBRUARY 13, 2025

Real-Time Data & Analytics : Track sales trends, top-selling menu items, and peak business hours to make informed decisions. Plus, their reliance on high fees forces restaurants to either raise menu prices or accept smaller profits. This system then suggests menu changes that will increase sales while reducing food costs.

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2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

JUNE 27, 2022

They may have discovered you from an Eater article, booked their reservation through OpenTable, or located you via Google Maps, and they will surely review their experience on Yelp — whether positive or negative — when their meal is complete. QR Code Menus Are More Sanitary. They’re More Cost-Efficient.

Online Ordering 508

Online Ordering Customer Service Fast Casual Recycling 508

Modern Restaurant Management

FEBRUARY 15, 2021

But it would take another book to cover how academia fails to address these unique characteristics and nurture these future “single task” nonconformists. Again, in most cases, revenue for restaurants is derived by establishing a retail price for commodities listed on a menu of options.

Management 448

Management Management Point of Sale Seasonal Menu 448

Modern Restaurant Management

AUGUST 23, 2021

The following principles are adapted from the author’s new book, Leading the Customer Experience. Innovation, the late Peter Drucker pointed out in his landmark book, The Discipline of Innovation, is the “effort to create purposeful, focused change in an enterprise’s economic or social potential.”

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Innovation Fine Dining Website Management Coaching 493

Modern Restaurant Management

FEBRUARY 9, 2022

“We are booked and have been since shortly after posting about the lunch on our social media channels,” said Sally Davis, General Manager of Eliza Restaurant & Bar in Baton Rouge, Louisiana. "Reservations Co-owner and Chef Russell Davis designed a sophisticated and fun lunchtime menu for the occasion.

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Events 2010 Social Media Reservations 474

Modern Restaurant Management

FEBRUARY 4, 2022

Restaurants will also explore delivery options beyond costly third-party partnerships, and hike delivery menu prices to make the channel more lucrative as off-premise demand holds steady. Simplified Menus. Menu variety plays a substantial role in every dining experience. Health-Conscious Food Will Dominate Menus.

2022 547

2022 Customer Service Online Ordering Website Management 547

Modern Restaurant Management

DECEMBER 3, 2020

Between mid-shopping meals, family dinners, and work parties, restaurants prepare for their schedule to book up quickly. Consider running a special promotion where when customers order certain menu items, a portion of their total receipt will go back into this community initiative. Make Your Menu Seasonal.

Loyalty Program 539

Loyalty Program Seasonal Menu Social Media Email Marketing 539

Modern Restaurant Management

AUGUST 26, 2022

Say goodbye to tedious manual calculations, data transfers, paychecks, balancing the books, and more. It helps reduce the number of last-minute crises, such as shortages of key products and supplies required for popular menu items, that take staff away from their day-to-day duties.

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Front of House Back of House Food Supply Supplies 520

Modern Restaurant Management

NOVEMBER 16, 2020

Not too long ago, the restaurant storefront and menu helped to attract customers, but now an online presence is more important than ever. If you are using a third-party tool to manage your bookings, you can also add it to your listing so that users can directly book a table from the search results. Your schedule. A description.

SEO 537

SEO Website Management Online Ordering Information 537