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Creating a culture that attracts and retains with Danny Meyer

7 Shifts

From what culture is, to how it's built, and how to use servant leadership, a lot of ground was covered. Core values communicate culture. But how do you communicate what behaviors and qualities that you want (and don't want?). And so there's just not enough training we can do for leadership. The key to success?

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A CHEF WHO GETS THE MESSAGE RIGHT

Culinary Cues

Ample research has been done pointing to the most significant culprit behind these issues – POOR COMMUNICATION! We live in a world where numerous communication tools are available and where an overload of ineffective communication abounds, confuses, and even irritates those on the receiving end.

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Improve Employee Retention with Leadership Development

Crunchtime

With a 5-Step Leadership Ladder , you can quickly deploy a talent development program to retain team members and develop bench strength. From the moment a new employee is hired, you have an opportunity to teach them about leadership, giving rising stars opportunities to learn management skills before you need to promote them.

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Inspiring Hourly Workers

Modern Restaurant Management

Scott Greenberg addresses that challenge in his new book, Stop the Shift Show: Turn Your Struggling Hourly Workers Into a Top-Performing Team. What do you hope readers take away from the book? The book also offers tools to engage employees, build better, longer-lasting teams them, and boost their performance.

Coaching 110
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The Top 10 Things Learned from Working with 1000+ Restaurants

Embrace the Suck

I keep detailed coaching notes from every client I have had over the past 11 years as The Restaurant Coach™ Some of those stories make it into my books, speaking gigs, podcasts, or just as a solid warning to new clients about what not to do! Bad hiring is a disease. Communication is key if you want to build a badass culture.

Coaching 330
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How to Put Employees First, From 4 Restaurateurs

7 Shifts

Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff. Because I don't wanna hire the wrong people. And what I've found is that once I have hired those people, I started to see the hourly team changed.”

Hiring 195
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Questions in the Minds of Restaurant Job Applicants

Ken Burgin

They will be interested in get a sense of the team’s spirit, leadership style, and the overall atmosphere of the kitchen. Potential hires will be interested in knowing about shift patterns, peak service times, and how shifts are allocated among staff. What is the kitchen’s work culture like?