Culinary Cues

JANUARY 11, 2020

Ample research has been done pointing to the most significant culprit behind these issues – POOR COMMUNICATION! We live in a world where numerous communication tools are available and where an overload of ineffective communication abounds, confuses, and even irritates those on the receiving end.

Communication 310

Communication Leadership Employee Relations Entertainment 310

Modern Restaurant Management

MARCH 27, 2024

Scott Greenberg addresses that challenge in his new book, Stop the Shift Show: Turn Your Struggling Hourly Workers Into a Top-Performing Team. What do you hope readers take away from the book? The book also offers tools to engage employees, build better, longer-lasting teams them, and boost their performance.

Coaching 106

Coaching Franchise Franchising Leadership 106

Sling

SEPTEMBER 30, 2021

And once you find one, how can you get hired? The only law on the books is the FLSA amendment that limits the workweek to 40 hours. So, if you were hired on with a full-time pay rate of $450 per week, you’ll receive a paycheck for $450 whether you work a total of 35 hours, 40 hours, or 45 hours. 1) Schedule. 4) Benefits.

Hiring 78

Hiring Retail Tip Distribution Insurance 78

Sling

OCTOBER 15, 2021

Create a new hire checklist. New Hire Checklist. Including new hires in the loop and providing them with essential information before their first day can help alleviate much of the stress and anxiety that all new employees feel. 3) Prepare A Space For The New Hire. 5) Start The New Hire On An Easy Day.

Hiring 78

Hiring Document Information Small Business 78

7 Shifts

MAY 3, 2021

If you’re not hiring for just the patio, all 7shifts plans come with the open shifts feature. This added layer of communication and accountability among your team can help stay on top of things and focus on providing the best experience possible for everyone. Manager Log Book Managers get a communication upgrade, too.

Outdoor 370

Outdoor Point of Sale Seating Dine-in 370

7 Shifts

MARCH 31, 2023

Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff. Because I don't wanna hire the wrong people. And what I've found is that once I have hired those people, I started to see the hourly team changed.”

Hiring 195

Hiring Front of House Back of House Document 195

Modern Restaurant Management

OCTOBER 18, 2023

This generation, Gen Z, has grown up relentlessly surrounded by technology — whether it's at-school laptops, online gaming, or digital communication, it's here to stay. Provide Employees with Tools to Communicate More Effectively In any workplace, communication is the pillar of success.

Communication 155

Communication Online Ordering Technology Sourcing 155

7 Shifts

OCTOBER 9, 2020

Restaurant website design: Taking a DIY approach vs. hiring a web development team Consider whether you want to build your restaurant's website or hire someone to do it for you. Do I have the budget to hire a web development team? Consider these key questions: Do I have the skills to complete this project?

Design 397

Design Social Media Mobile Ordering Online Ordering 397

Culinary Cues

MARCH 15, 2021

LACK OF COMMUNICATION WITH THE BUSINESSES THEY SERVE. The businesses that will hire your students need to be vested in your effort – this is how success is defined. Until students realize that the one kitchen Robot Coupe must be shared by the entire crew – they will never learn how to communicate and work as a team.

Education 539

Education Food Supply Training Communication 539

7 Shifts

JANUARY 31, 2023

Having strong employee retention means less time and money spent on hiring and training, less knowledge loss, increased productivity, and better customer service. Feedback is sent to your Manager Log Book, allowing you to monitor trends and search for past feedback. This all translates to more satisfied customers and better business.

Coaching 195

Coaching Training Book Customer Service 195

Culinary Cues

JUNE 13, 2023

This is more work than I bargained for” somehow implies that a person was deceived during the hiring process and the fact that they must invest of themselves doesn’t quite sit right with them. “I Of course, I could go on and on. There is, and always has been, a love/hate relationship between worker and employer.

Article 308

Article Social Media Blog Café 308

Sling

MARCH 30, 2020

Doing so will make it easier to hire and retain high-performing employees. If a potential hire isn’t a good fit, they are far less likely to enjoy their time at work, meaning their relationships and productivity will suffer. Each of your team members — whether new-hire or long-time veteran — is unique.

Hiring 78

Hiring Management Management Tip Distribution 78

Culinary Cues

MARCH 21, 2022

Attention to detail cannot be turned on and off, so how a cook organizes his or workstation in the restaurant is how he or she will organize their home kitchen, their clothes, books, records, and food supplies. Hire people with the capacity and set the standards of organization that everyone must buy into.

Front of House 353

Front of House Back of House Point of Sale Uniforms 353

The Food Corridor

MAY 12, 2021

TFC is a software as a service (SaaS) providing online booking, invoicing, payment processing, client compliance management, and billing all within a seamless, efficient platform. Communicate the voice of the customer and provide tangible insights to the VP of Product. Communicate with customers at vulnerable times.

Hiring 76

Hiring Management Management Food 76

7 Shifts

AUGUST 15, 2022

We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. For instance, were you responsible for restaurant employee scheduling or managing a log book ? A hiring manager wants to know how you handle a very real, stressful part of the job. Table of Contents.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Modern Restaurant Management

JUNE 24, 2021

Creating and deliver engaging content, maintaining customer communications, establishing an online presence, reviewing data-driven analytics, setting up paid advertising initiatives…all of these important steps take time. Customer communications – Email and Text. Google Rankings and Google My Business.

Marketing 199

Marketing Social Media Mobile Ordering Website Management 199

Open for Business

NOVEMBER 21, 2022

Communicate with guests. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. A digital scheduler can help you communicate clearly with employees about their shifts.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

SEPTEMBER 14, 2022

Control Costs : With automated table reservations to take orders on mobile devices, AI in restaurants can help the owners save money on hiring more staff. Hiring and Staff Management : Staffing is a significant challenge for any food and beverage business. Restaurants can operate with less staff and less overhead.

Front of House 206

Front of House Mobile Ordering Loyalty Program Back of House 206

7 Shifts

SEPTEMBER 19, 2022

Establish Clear Lines of Communication. Communication breaks down. 72% of employees ranked team communication as necessary to their satisfaction at work. Unclear communication leads to frustration and a less-than-stellar work experience. Establish clear lines of communication. State by State Breakdown.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

7 Shifts

MARCH 27, 2020

Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? How to communicate your COVID-19 restaurant closure. Whether you decide to close your restaurant partially or fully, it’s important to communicate your decision properly to staff and customers.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Ken Burgin

FEBRUARY 13, 2024

Potential hires will be interested in knowing about shift patterns, peak service times, and how shifts are allocated among staff. Applicants will want to understand the dynamics of the team they’ll be joining, including communication styles, management support, and how the restaurant fosters a positive work environment.

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Sling

SEPTEMBER 13, 2022

Perhaps you may have to say no to hiring another employee while you focus on providing advanced training to your existing employees. 4) Look for specific traits when hiring. Instead of trying to train those traits into your employees, hire employees who already possess the requisite skills. 5) Set realistic goals.

Retail 144

Retail Management Management Point of Sale 144

Sling

SEPTEMBER 9, 2021

An oft-forgotten component of an effective hiring process is interview feedback. Interview feedback is that it is a great way to keep track of what you liked and didn’t like about the interview, the candidate, or the hiring process as a whole. Communication. Importance Of Interview Feedback. 4) Be Tactful.

Education 78

Education Communication Hiring Article 78

Sling

NOVEMBER 16, 2021

That’s beneficial for your business because trust and friendship (and strong working relationships) generate: Communication. 3) Hire With A Diverse Team In Mind. Hiring a diverse team is essential for the unity of the group and the success of your business. Double-booking and overlapping shift notifications. Motivation.

Small Business 174

Small Business Hiring Management Management 174

7 Shifts

NOVEMBER 29, 2022

You have to hire happy people that want to be there,” said Kelly Phillips. Keep communication flowing. Ksenia Adams said keeping communication open is vital. They practice open-book finance where anyone can review the numbers (aside from individual pay). They want to be here, they don't want to give bad service.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Restaurant365

MAY 13, 2020

Knowing how to reduce restaurant employee turnover and increase retention rates in your staff can save your restaurant money in the long term, with resources once wasted on constant hiring and training put to better use. Use Mobile Apps to Facilitate Communication. workforce turnover rate as a whole averages 45%.

Technology 88

Technology Hiring Communication Tip Distribution 88

7 Shifts

OCTOBER 9, 2019

In addition to providing customers with all the information they need to learn more about and visit your business, Facebook offers the opportunity for direct communication with the customer through Facebook Messenger. The Messenger tool also lets you use integrations to take things to the next level. Which brings us to….

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

Culinary Cues

JANUARY 3, 2020

Ironically, they are usually there when they need to be, prepped and ready, and consistent in their work – so, we gladly hire them (whomever they might really be). They have lots of books, know all the hot chefs, have a well thought out career path, and want to be the star. CULINARY CAREERISTS. THE CHEF’S PET.

Uniforms 393

Uniforms Presentation Hiring Book 393

Sling

AUGUST 15, 2022

Why is this step between interviewing and hiring so important? That said, some states have laws on the books that make it illegal to ask for someone’s salary or wage history. Every business needs different information to make an informed decision about whether to hire a candidate. Table of contents. 2) Confirm salary.

Management 78

Management Management Reference Hiring 78

Modern Restaurant Management

DECEMBER 21, 2023

While our full examination of 2023 isn’t in the books, we see greater outcomes across the board for draft programs featuring “variety” that includes a balanced mix of local, regional, and national brands. We must continue bridging that gap through research, communications, and marketing.

2023 120

2023 2024 Insurance Employee Relations 120

Sling

APRIL 6, 2020

Process Communication Model. This is especially true when it comes to communication style and conflict management. Communication is sometimes difficult even among the highest-performing teams. Take the time to examine the results of your personality tests to help them communicate more efficiently. DISC Assessment.

Communication 78

Communication Hiring Inventory Information 78

Sling

NOVEMBER 24, 2021

9) Book A Band. Hire a band to play classic hits for your patrons on the day of your grand opening. 10) Hire A Caterer. But if you’re not involved in the food industry, hire a caterer to provide finger foods and other delicacies during your grand opening. Double-booking and overlapping shift notifications.

Small Business 148

Small Business Social Media Advertising Events 148

Rocket Fuel

SEPTEMBER 19, 2022

When you prioritize hiring, training, scheduling, promotions, and communications – your VOC results will improve. Focus hiring and onboarding on the customer experience. You can be more competitive with hiring if you offer Earned Wage Access (EWA) and competitive wages. Hire the right people for the right jobs.

Hiring 52

Hiring Customer Experience Coaching Customer Service 52

Open for Business

MAY 11, 2023

One of the best ways to enhance diversity, equity, and inclusion in any business is to hire a consultant who specializes in DEI training. The book provides practical advice for building cultural sensitivity and understanding different perspectives in the workplace.

Recruiting 78

Recruiting Training Workshop Back of House 78

Crunchtime

FEBRUARY 21, 2022

From the moment a new employee is hired, you have an opportunity to teach them about leadership, giving rising stars opportunities to learn management skills before you need to promote them. Having a team that is equipped with leadership skills like communication, teamwork, and professionalism results in better guest service across the board.

Leadership 78

Leadership Employee Relations Training Coaching 78

Sling

MAY 21, 2021

You put a lot of time and effort into hiring the right people, getting them up to speed , and keeping them motivated. Team communication software. The Sling suite of cloud-based tools provides everything a busy manager needs to schedule faster, eliminate conflicts, keep labor costs in check, assign tasks, and communicate better.

Tip Distribution 148

Tip Distribution Small Business Communication Training 148

Sling

MAY 22, 2020

1) Hire With Business Culture In Mind. The first step in controlling turnover is to hire with business culture — not just skills — in mind. A successful onboarding process is a set of steps that eases new hires into their work environment so that their first days and weeks aren’t such a shock. How To Manage Employee Turnover.

Management 144

Management Management Employee Relations Insurance 144