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How to Manage Multiple Restaurants and Locations

7 Shifts

If you're managing multiple locations of the same concept, you'll benefit from having a universal approach to hiring, training, suppliers, technology, and the overall guest experience. Making the right restaurant hire is more important than ever. Recommended Download: Free Restaurant Employee Training Manual Template.

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8 Reasons Why Restaurant Workers Quit (And How to Retain Them)

7 Shifts

Showcase your core values in your employee handbook, in new-hire training, on your company careers page. And there are a number of easy ways to do it: Praise publicly on internal communication channels like email, group chats, or staff pages. The Solution: Create a training program. Communication is lacking.

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Creating a culture that attracts and retains with Danny Meyer

7 Shifts

Core values communicate culture. But how do you communicate what behaviors and qualities that you want (and don't want?). You can train skills, but you can't change who someone is. So we've never learned how to train someone who's otherwise not nice to be nice. By establishing what your core values are.

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Inspiring Hourly Workers

Modern Restaurant Management

Scott Greenberg addresses that challenge in his new book, Stop the Shift Show: Turn Your Struggling Hourly Workers Into a Top-Performing Team. What do you hope readers take away from the book? The book also offers tools to engage employees, build better, longer-lasting teams them, and boost their performance.

Coaching 110
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Restaurant Management Masterclass

Speaker: Harlan Scott, Founder of Harlan Scott Hospitality and Industry Restaurant

If your restaurant is suffering from cut staff, low morale, or ineffective training, you've come to the right place. Implementation of an onboarding and training program that makes a crucial first impression on your new hires. Do your staff think they’re working for the real deal?

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How to Put Employees First, From 4 Restaurateurs

7 Shifts

Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff. Because I don't wanna hire the wrong people. And what I've found is that once I have hired those people, I started to see the hourly team changed.”

Hiring 195
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How Employee Engagement and Career Development Can Help You Boost Retention

7 Shifts

Having strong employee retention means less time and money spent on hiring and training, less knowledge loss, increased productivity, and better customer service. Feedback is sent to your Manager Log Book, allowing you to monitor trends and search for past feedback.

Coaching 195