Modern Restaurant Management

APRIL 14, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three and What’s Next?: MRM Restaurant Survival Guide Updates.

Online Ordering 530

Online Ordering Back of House Customer Service Small Business 530

Culinary Cues

APRIL 23, 2022

The margins are very tight, in fact they are so tight that most business savvy people would wonder why anyone would ever want to own a restaurant. From the dishwasher to the prep cook, line cook to sous chef, and server to restaurant manager – food cost percentages must be something that everyone takes on as a job requirement.

Food 448

Food Seasonal Menu Waste Point of Sale 448

Culinary Cues

FEBRUARY 9, 2022

The chef must define that destination: how the restaurant wants to be perceived by all stakeholders. [] A Mentor to Others. If a chef fails to understand this, then he or she will eventually fail in that position. [] A Business Manager. THE LAW: First and foremost – the restaurant must be profitable! Restaurant Consulting.

Restaurant Law 450

Restaurant Law Coaching Café Sourcing 450

7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual. Goodreads: 4.23

Book 370

Book Management Management Restaurant Law 370

Modern Restaurant Management

NOVEMBER 16, 2020

Not too long ago, the restaurant storefront and menu helped to attract customers, but now an online presence is more important than ever. If you are using a third-party tool to manage your bookings, you can also add it to your listing so that users can directly book a table from the search results. A description. A phone number.

SEO 537

SEO Website Management Online Ordering Information 537

ChowNow

FEBRUARY 21, 2025

Increasing your restaurants online order volume doesnt have to feel like an impossible task. In this guide, well walk through seven practical ways to boost your restaurants online order volume. This is what shows up when someone searches for your restaurant or looks for places to eat nearby. Lets get started.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Culinary Cues

FEBRUARY 12, 2020

Do we (chefs) have any obligation to guide staff members towards this goal? Guiding individuals towards better health through exercise, at any level, is self-gratifying as you begin to witness the changes that take place in each engaged individual. Be an advocate within your restaurant for a benefit package that includes exercise.

Education 390

Education Consumer Goods Training Back of House 390

7 Shifts

JUNE 3, 2022

We don't have to tell you that the restaurant industry has a turnover problem. Restaurants are a transitional industry for many—but many of the reasons that workers quit are entirely preventable. 8 Reasons Why Restaurant Workers Quit — And How To Prevent It. 7shifts Tip Pooling and Distribution Software for Restaurants.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Culinary Cues

AUGUST 31, 2020

Rest assured, at some point restaurants will rise up again, clubs and hotels will measure success based on occupancy and food service activity, and the position of “chef” will be center stage in driving sales and measuring profitability. Restaurant Consulting. www.harvestamericacues.com BLOG. PLAN BETTER – TRAIN HARDER.

Leadership 471

Leadership Point of Sale Training Coaching 471

Culinary Cues

SEPTEMBER 20, 2020

Getting that dish just right, controlling costs, managing inventory, meeting budgetary goals, topping yesterdays customer count, clearing the rail of tickets without any re-fires, a complement from customers, top ratings on Trip Advisor or Yelp, or a positive local restaurant review can all be viewed as a competitive opportunity.

Fine Dining 450

Fine Dining Coaching Dine-in Café 450

Restaurant365

SEPTEMBER 10, 2021

As a store-level manager, you always have a lot on your plate. However, in between all these tasks, it is critical to devote time and energy into accurate and consistent inventory management. Inventory control is a key piece of your food cost and, ultimately, the profit margin for your restaurant location.

Inventory 138

Inventory Management Management Point of Sale 138

Culinary Cues

AUGUST 31, 2024

When properly developed and integrated into your operation, the mission statement will impact who you hire, how you train, the products you develop and sell, the way you lead and manage, how employees interact, the way that guests are approached, and how the world perceives you (the business) to be. Freedom for the soul.” Choose wisely.

Customer Service 413

Customer Service Social Media Customer Experience Reference 413

Harbor Touch

MARCH 18, 2025

Running a restaurant is a demanding job. Weve worked with countless restaurant pros whove faced these challenges head-on. Their stories inspire these 10 proven restaurant management tips and tricks for success. Its practical wisdom drawn from years of supporting restaurant managers, crafted to stand the test of time.

Management 148

Management Management Seasonal Menu Cash Management 148

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. 'Safety' is what I believe to be most important now to help assure patrons to revisit their favorite restaurants. An app-first experience for restaurant chains.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Modern Restaurant Management

APRIL 2, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three. The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Culinary Cues

FEBRUARY 1, 2021

I am optimistic in the ability of the restaurant business to recover and shine, to bring people together once again, to return to a position of central to the life of neighborhoods, and optimistic that this business of food will provide wonderful careers for cooks, chefs, service staff, bartenders, managers and owners – THIS WILL HAPPEN.

Small Business 445

Small Business Front of House Customer Service Communication 445

7 Shifts

JULY 30, 2021

With plenty of restaurants to choose from, you want to make sure yours stands out from the rest. You may have the finest ingredients, the friendliest staff, and a picture-perfect venue, but if your restaurant isn't getting noticed, all that hard work will go to waste. Did you know that over 35% of restaurant customers in the U.S.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

Culinary Cues

JULY 23, 2023

Most restaurant owners, managers, family members of cooks, friends of cooks and chefs, those in other professions, service staff, and restaurant patrons, don’t get it. It is a juxtaposition that is nearly impossible to manage. Most people don’t get it.

Guest Recovery 419

Guest Recovery Seasonal Menu Presentation Customer Experience 419

Culinary Cues

OCTOBER 11, 2022

Every good leader understands how important great followership is and how the leader’s role is to give them all the support he or she can muster. [] DEFINE YOUR BENCHMARKS: Find those cooks, chefs, restaurants, companies, or inspirational leaders who define excellence and learn from them. Restaurant Consulting. CAFÉ Talks Podcast.

Leadership 448

Leadership Fine Dining Workshop Training 448

Culinary Cues

FEBRUARY 26, 2024

There was an initial moment, maybe as a young guest in a restaurant, or possibly as a “first job” dishwasher, when the light bulb switched from off to on. With a friend in tow, you made a reservation at a noteworthy new restaurant in town. There was a time, maybe not too long ago, when you knew very little about food and cooking.

Food Order 417

Food Order Presentation Café Waste 417

Culinary Cues

MARCH 4, 2022

We read the articles and listen to chefs and restaurateurs desperate to fill positions of line cook, sous chef, chef, manager, etc. Like me, you want to jump in and help that restaurant solve their challenges. Restaurant Consulting. www.harvestamericacues.com – BLOG. PLAN BETTER – TRAIN HARDER.

Coaching 474

Coaching Training Fine Dining Article 474

7 Shifts

SEPTEMBER 10, 2021

Learn how to write a killer restaurant mission statement to be among the select few that can. Restaurant mission statements matter whether you're opening a restaurant or refreshing your brand. They provide insights into business strategy, guide business decisions, and are a reminder of why you started. The result?

Customer Service 370

Customer Service Fast Casual Customer Experience Back of House 370

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. From big, important ideas to use-today tactics, here are the best takeaways we heard on Season One of the Restaurant Growth Podcast. Restaurant owners do so much.

Social Media 448

Social Media Hiring Website Management Hospitality 448

7 Shifts

MAY 11, 2020

It’s been months since restaurants across the US, Canada, and beyond were forced to shutter their dining areas in the wake of the COVID-19 outbreak. Plus, as part of our COVID-19 resources initiative , it’s time we pivot our own content to help your restaurant have a successful reopening. I'm so sorry, I'm not doing that anymore.’

BOH 368

BOH Food Safety FOH Equipment 368

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. Table of Contents: The main duties and responsibilities of a restaurant manager What is a restaurant manager’s daily routine?

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

SEPTEMBER 26, 2022

Working in a restaurant is something more than 11 million people in the United States do. It's one of the most hands-on jobs you can have - and equips employees with an abundance of restaurant skills as a result. Plus tips for writing a killer restaurant resume to get the position in the first place. Table of Contents.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Goliath Consulting

JULY 19, 2023

With over 30 years of experience in the industry, his new book, “ Keys to Being a Successful Restaurant Leader: A Guide to Skills and Behaviors Restaurant Managers Need to Succeed ” is an incredible resource for aspiring and current restaurant managers seeking to excel in their roles.

Leadership 195

Leadership Book Customer Experience Seasonal Menu 195

Sculpture Hospitality

JANUARY 7, 2019

To help you kick off 2019 , we’ve gathered up our 5 most popular (and useful) blog posts over the past year. Read on to get up to speed on esse ntial industry insights that will help guide your restaurant or bar for the New Year - everything from inventory to manager bonus plans.

Blog 111

Blog 2018 2019 Inventory 111

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave. So, how can you do this?

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

7 Shifts

OCTOBER 9, 2020

This rise in digital interactions has made it critical for restaurants to have well-designed websites. In this ultimate restaurant website design guide for beginners, you’ll learn: How to prepare for a website makeover. How to build your restaurant’s website. How to promote your restaurant’s website.

Design 397

Design Online Ordering Social Media Website Management 397

Culinary Cues

APRIL 18, 2020

Those who are furloughed and wondering what their future holds, those who had a burning desire to learn how to cook for a living before the onset of Covid-19, and those who took the leap and opened a restaurant of their own, may be having second thoughts about their career choice.

Hotels 433

Hotels Innovation 2002 Book 433

The Restaurant Group

MAY 25, 2025

Online Reputation for Small Restaurants is critical to attract customers and build trust. Managing how people see your business online can mean the difference between success and struggle. Doing these simple things can help more people trust and choose your restaurant. Good reviews help your restaurant grow by building trust.

Social Media 78

Social Media Customer Experience Customer Service Small Business 78

Sling

AUGUST 1, 2024

Effective restaurant bookkeeping is essential if you want to ensure your operation’s success. In this article, we discuss how to get started with restaurant bookkeeping and the terms and practices that make it work. For example, do you know what cost of goods sold, gross profit, and prime cost mean? Do you know how to calculate them?

Management 78

Management Management Cash Management Seating 78

7 Shifts

MARCH 27, 2020

We’ve created this COVID-19 restaurant closure guide to help restaurateurs like you navigate these difficult times. If local laws mandate that you have to shut your restaurant down, then you must comply. If your state considers restaurants non-essential, then you must shut down for the time being.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

ChowNow

AUGUST 19, 2024

Whether you’re a roadside fruit stand or a Michelin star restaurant, cash flow management is crucial. Understandably, most restaurant owners aren’t financial experts. And there’s more to restaurant cash management than simply bringing in more money to cover expenses. What is Cash Flow?

Cash Management 195

Cash Management Management Management Inventory 195

Culinary Cues

SEPTEMBER 7, 2019

I can’t remember where I first saw this picture, but regardless – I found it so telling of the soul of a restaurant worker. I find that restaurant employees represent a portal into the human condition – a sampling of a cross section of America – it’s challenges and its opportunities.

Blog 323

Blog Take-out Customer Service Sourcing 323

Culinary Cues

DECEMBER 23, 2022

When you sit around your table this holiday season or before you open the doors to your restaurant and welcome in those guests seeking the chance to celebrate all that they have, take a moment to think about this photo, what it means, and how in the days to come, you can find your own way to help and give thanks for our good fortune.

Leadership 444

Leadership Café Take-out Blog 444