Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 530

Online Ordering Back of House Customer Service Small Business 530

Culinary Cues

SEPTEMBER 14, 2023

Yes, I am talking about your corner restaurant and the employees who work there. TARDINESS OR NO SHOW: If dependability issues slip out of control and an employee is constantly late and has a record of not showing up when expected or scheduled, then it’s time to pay attention. When an employee is aware then they are comfortable.

Employee Relations 449

Employee Relations Training Take-out Fine Dining 449

Culinary Cues

MAY 21, 2023

Mild disagreement can come across as anger in social media, our opinions can come across as closed minded without physical connection, and seemingly harmless thoughts can be viewed as bullying or hateful when in the form of a text, tweet, or Facebook post. My gut was tied in a knot, and I felt cold beads of sweat forming on my forehead.

Technology 416

Technology Social Media Back of House Front of House 416

7 Shifts

MARCH 16, 2022

That's why it is important to learn how to motivate your restaurant employees. High staff turnover has the potential to negatively impact your business's productivity, employee morale and, of course, the quality of product and customer service. Acknowledge Your Employees. their kids' or pets' names) and by asking questions.

Front of House 370

Front of House Back of House Communication Customer Service 370

7 Shifts

JANUARY 31, 2024

Scheduling & payroll Ask any restaurant manager what their biggest point of frustration on the job is. Chances are, it's balancing the scheduling requests of dozens of employees each week. This is mostly thanks to the regulations, taxes, forms, and other moving pieces surrounding staff pay. Stock incoming inventory.

Management 397

Management Management Kitchen Safety Front of House 397

Harbor Touch

MARCH 18, 2025

One day youre juggling staff schedules. That cuts turnover costs, which can hit $5,000 per employee according to industry stats. Boost Morale with Fair Schedules and Incentives A burned-out team spells trouble. Weve heard from managers who faced near walkouts during packed evenings because schedules got sloppy.

Management 148

Management Management Seasonal Menu Cash Management 148

Culinary Cues

SEPTEMBER 27, 2023

VISIBLE OUTCOMES These tangible outcomes can be seen by all – the cook, teammates, the chef, owner, and guest – so like any other visible form of expression there is plenty of opportunity to “feel good” about the work a cook does. APPEAL TO ALL THE SENSES No other form of expression deals with all five human senses.

Employee Relations 449

Employee Relations Training Fine Dining Communication 449

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Goliath Consulting

MAY 19, 2020

A good management software should be able to track your sales, managing your staff scheduling and most importantly, boost the overall efficiency of your business so that you can dedicate more time and energy into helping more clients, as explained in detail in this CaterEase article (3). . Foodsby (6). Requires restaurants handle deliveries.

Catering 378

Catering Social Media Online Ordering Loyalty Program 378

7 Shifts

AUGUST 15, 2022

Check out this blog and video on the top 9 interview questions to ask as an owner. For instance, were you responsible for restaurant employee scheduling or managing a log book ? All restaurant employees have to deal with difficult customers at one point or another. Smile and be personable. How did you handle it?

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

7 Shifts

AUGUST 18, 2021

Recommended Reading: BLOG NAME. If your restaurant encounters this obstacle, it's important to own it, acknowledge your mistake, apologize to the customers, and offer some form of reimbursement– because time is money! See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. Take orders with care.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

7 Shifts

SEPTEMBER 26, 2022

It's one of the most hands-on jobs you can have - and equips employees with an abundance of restaurant skills as a result. Many restaurant employees are either required or choose to get certified in one or more of these areas. Working in a restaurant is something more than 11 million people in the United States do. Cross-contamination.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

JULY 24, 2020

By championing Enlightened Hospitality and hiring a team of 51 percenters, you’ll improve the customer experience and employee satisfaction—which will lead to more repeat business and reduced staff turnover. Take a sneak peek into Setting the Table with Meyer’s 9-minute keynote speech or buy his New York Times Best-Selling book here.

Book 370

Book Management Management Restaurant Law 370

Modern Restaurant Management

JANUARY 9, 2020

Grimstad Associates, LLC, a family private investment entity formed in 2006, and the managing partner of GS Capital, LLC, a family private investment company formed in 1995. “We truly believe in forming our menu around as many high-quality, local ingredients as we can and look forward to doing so in Austin.”

Fast Casual 282

Fast Casual Customer Service Online Ordering Employee Relations 282

Culinary Cues

AUGUST 7, 2023

Cooks, and especially chefs, work crazy hours, have little control over their schedules, withstand excessive heat, intense stress, physical danger around every corner, countless hours on their feet, little contact with family, friends or anyone outside the kitchen, and no time for breaks or chance to consume a meal like other people.

Café 417

Café Take-out Inventory Blog 417

Restaurant365

AUGUST 21, 2020

For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. The restaurant industry has some unique characteristics that make payroll and HR especially difficult, such as a high turnover rate, ever-shifting scheduling, and varying wage and tip income regulations.

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78

Goliath Consulting

MARCH 19, 2021

The pandemic has brought a talent crisis to the restaurant industry, with a recent survey showing that more than 55% of hiring managers had difficulty sourcing hourly workers, while about 45% expressed difficulty scheduling interviews (1,2). Here we suggest five operators can reduce employee turnover. Engage Your Employees.

Recruiting 195

Recruiting Small Business Magazine Hiring 195

Restaurant365

NOVEMBER 18, 2021

From hiring and onboarding to running employee payments and paying taxes, payroll touches on many different parts of a restaurant business. This two-part blog series presents an overall guide to the essentials of payroll accounting for restaurant groups. You order time in your scheduling system.

Employee Relations 148

Employee Relations Cash Management Point of Sale Front of House 148

7 Shifts

MARCH 27, 2020

Can you give dine-in related employees other tasks to do that will benefit your business and ensure that they don’t lose their income? staff Telling employees that they won’t have any shifts for several weeks (or even months) is a difficult thing to do. Can you afford to keep your staff on payroll while your restaurant is closed?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Hot Schedules

MAY 21, 2020

Dan stated, “We have been in constant contact with all of our employees, checking in on them multiple times a week to see how their unemployment benefits are working out, if they have another job, and if they have the desire to come back. We will also be streamlining our menu and reevaluating the way we’re scheduling/staffing.”.

Back of House 148

Back of House Employee Relations FOH BOH 148

7 Shifts

JANUARY 31, 2024

Scheduling & payroll Ask any restaurant manager what their biggest point of frustration on the job is. Chances are, it's balancing the scheduling requests of dozens of employees each week. This is mostly thanks to the regulations, taxes, forms, and other moving pieces surrounding staff pay. Stock incoming inventory.

Management 195

Management Management Kitchen Safety Front of House 195

Sling

NOVEMBER 16, 2021

In this article, the experts at Sling answer those questions to help you foster a sense of unity among your employees. If you want to improve efficiency in your business, get your employee s to work together. When teamwork is a priority, your employees will feel: That their work is valued. Why is teamwork important for success?

Small Business 174

Small Business Hiring Management Management 174

Hot Schedules

OCTOBER 30, 2020

Shifts scheduled overnight could be impacted on Sunday, November 1. Of course, this time of year could have an impact not just on your sleeping patterns but on your schedule as well. Of course, this time of year could have an impact not just on your sleeping patterns but on your schedule as well. Scheduling. Files Text.

Employee Relations 148

Employee Relations Demo Hotels POS 148

Restaurant365

JANUARY 5, 2021

Additionally, businesses applying for a PPP loan can also apply for Employee Retention Tax Credits (ERTC), if the credits are not applicable to wages paid with forgiven PPP loan funds. Business must have fewer than 300 employees. Simplified form for forgiveness of smaller loans. Good news for restaurants.

Insurance 148

Insurance Small Business Employee Relations 2021 148

Hot Schedules

MAY 10, 2021

Employee referrals are actually the best source of seasonal hiring (and frankly, hiring in general). Scheduling Seasonal Staff. Getting the right employee scheduling app allows you to effectively manage your workforce while giving your team the freedom they need to thrive in the workplace. Employee Communication.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

Restaurant365

MARCH 26, 2020

The emergency aid package also includes an employee retention tax credit that’s estimated to provide $50 billion to companies that retain employees on payroll and cover 50% of workers’ paycheck up to $10,000. Restaurants (and other businesses) with more than one location and fewer than 500 employees per location can borrow up to 2.5

Small Business 147

Small Business Download Document Online Ordering 147

Restaurant365

AUGUST 19, 2020

For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. The restaurant industry has some unique characteristics that make payroll and HR especially difficult, such as a high turnover rate, ever-shifting scheduling, and. Design an employee onboarding process.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Hot Schedules

FEBRUARY 12, 2021

If an employee doesn’t get adequately compensated for hours worked, it may have an adverse effect on how they feel about your business — especially if it’s a recurring issue. That affects things like employee satisfaction, customer sentiment, and even your bottom line. Misclassifying Employees. b3lineicon|b3icon-user-question|?|User

Employee Relations 147

Employee Relations Retail Small Business Hospitality 147

Indoor Media

SEPTEMBER 23, 2020

Curious visitors can ask for free advice, get a repair estimate, or even schedule a service appointment right from your website! However, if you can’t realistically have an employee sit and reply to incoming messages immediately, you should look at option #2. Anything else you want the team to know before we schedule your appointment?

Website Management 148

Website Management Email Marketing Advertising Customer Service 148

7 Shifts

JUNE 16, 2024

Show genuine care for your staff What better way to reach new customers than by being referred to as a business that genuinely cares for all its employees? You need to consider where to park it (as you cannot just park anywhere you want), what menu items you will offer, and the number of employees you will assign to each truck.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Restaurant365

MAY 22, 2020

Understanding how to schedule and engage your staff is one of the most essential aspects of being a successful restaurant owner or operator. Recruiting where your potential employees are searching. Building a better schedule.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Rocket Fuel

NOVEMBER 6, 2024

With the end of the year approaching, there are specific actions HR can take to make their interactions and communications more manageable for the business, managers, and employees. For some, this includes scheduling Q&A sessions during slow hours to allow employees to focus, ask questions, and feel more connected to the benefits offered.

Operations 52

Operations Employee Relations Tip Distribution Guest Recovery 52

Hot Schedules

SEPTEMBER 18, 2020

Managers only see if an employee is safe to work, not safe to work, or did not provide their consent with the icons shown here. Before implementing the HotSchedules health survey, we experienced a bottleneck when checking in employees and having them fill out a daily health questionnaire. b3lineicon|b3icon-user-lock|?|User

Employee Relations 148

Employee Relations Leadership Customer Service Demo 148

Sling

MAY 31, 2021

And it all starts with your employee application form. This simple form is the gateway to the hiring process and, so, is an essential part of your business’s recruitment strategy. What Is An Employee Application Form? An employee application form (a.k.a. Employee Application Form Template.

Tip Distribution 78

Tip Distribution Document Education Email Marketing 78

Food Business

OCTOBER 20, 2017

Here are some factors to consider when envisioning the ideal workplace for today’s entry level employees: Millennials crave an atmosphere of openness and transparency. Invite conversation with employees as often as possible. Millennials crave an atmosphere of open and transparent communication at all levels.

Communication 100

Communication Brewery Employee Relations Small Business 100

Sling

AUGUST 9, 2021

This provides three toilets and two sinks for each gender and prevents lines from forming near the restroom. For more information on branding (and marketing that brand), check out these articles from the Sling blog: 23 Restaurant Marketing Tips To Win Your Market. Schedule Your Team To Maximize Your Floor Plan.

Seating 148

Seating Small Business Dine-in Sourcing 148

Hot Schedules

SEPTEMBER 10, 2020

T he recent employee tax deferral, IRS Notice 2020-65 , seems like a good deal, right? Defer employee social security taxes during this challenging time? employee portion of Social Security payroll tax may be deferred for wages paid to certain employees. This cap is applied on a pay period-by-pay period basis (e.g.,

Employee Relations 147

Employee Relations 2021 Website Management 2020 147