Modern Restaurant Management

NOVEMBER 22, 2022

Despite a slowed holiday hiring season, there is still a demand to hire restaurant employees to keep up with the inevitable influx of folks who eat out more frequently around the holidays—in fact, 17 percent of restaurant leaders are still looking to hire workers. Mistake #1: Neglecting a season-specific hiring strategy. How to avoid.

Hiring 171

Hiring Recruiting Employee Relations Mobile Ordering 171

Modern Restaurant Management

APRIL 20, 2022

The ancestors of the first semi-automatic machines to serve food and drink are still in use today, though instead of restaurants and bars, we see them in public spaces, perhaps small shops. Employee turnover rates are one of the highest in the catering industry, though the top services stand out with excellent retention rates.

Mobile Ordering 189

Mobile Ordering Food Order Employee Relations Customer Service 189

7 Shifts

JULY 16, 2021

Coffee Bars. Mobile Coffee Shops (Carts and Trucks). List all employees and partners. If you're serving food at your coffee shop, your employees should complete a food handler's course. Are there high-top, bar-style tables, regular seating, or a mix of both? Market and Promote the Opening. Coffee Shop Concepts.

License 459

License Hiring Equipment Point of Sale 459

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Employee turnover rate. Labor cost includes all labor-related categories: Employees, both hourly wages and salaries. Employee Turnover Rate. What is employee turnover rate?

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Investment in delivery and mobile ordering pays off. 65 percent rely on mobile ordering for 11 percent or more of sales. In Love with Tech, but Impatient.

2022 195

2022 Mobile Ordering Guest Recovery Point of Sale 195

Social Hospitality

MAY 6, 2020

“We are fully mobilized and doing all we can to support as many people as possible during this difficult time.” ” MGM Resorts also pledged $1 million to an employee emergency grant fund and donated the equivalent of 400,000 meals across the United States. Gibbs was set to earn a base salary this year of $900,000.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

SpotOn

MAY 20, 2024

Operators have to navigate the complex world of tip pool options, service charges, and minimum wages and ensure their employees are motivated and paid well, all while striving for profitability. It also doesn't take into account circumstances where employees go above and beyond to create a memorable experience.

Definition 52

Definition Tip Distribution Cash Management Customer Service 52

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 142

2024 2023 Food Order 2013 142

Modern Restaurant Management

AUGUST 17, 2020

Forty percent of those surveyed in the US and 39 percent in the UK said they would feel safer if they could view the menu from their mobile device, while 35 percent in the US versus 31 percent in the UK would like to be able to pay in the same manner. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 181

2020 Loyalty Program Mobile Ordering Fast Casual 181

Modern Restaurant Management

JANUARY 3, 2024

– Peter Elias, owner of Spain Wine Bar in Ocean City, Maryland Looking forward to 2024, the landscape of customer engagement within the restaurant sector is poised for a substantial shift. Machine learning is capable of organizing menu items in a way that incentivizes customers to order promoted items – an adaptable menu.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

MAY 18, 2020

Demonstrating the importance placed on the health and well-being of employees and customers. Creating clear and consistent communications with employees and customers to boost efficiency, morale and consumer sentiment. Upserve is offering its Virtual POS and Online Ordering tools for free for 12 months to any restaurant.

Front of House 204

Front of House Back of House Online Ordering Kitchen Safety 204

7 Shifts

OCTOBER 15, 2020

Every restaurant has been forced to adapt their operations in order to survive and ultimately grow for the future. Independent Restaurant Coalition (IRC) : Formed by local restaurant and bar owners around the country to save the small restaurants and bars affected by COVID-19 and the subsequent economic shutdown.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication. Update to Mobile POS System.

FOH 78

FOH Mobile Ordering BOH Front of House 78

Restaurant365

JUNE 17, 2022

John Wang (no relation to Libby Wang) of Rocky Mountain Robotech said the software from his company turns a robotic server into a hostess, a runner, waitstaff and a host. “That saves time, and that saves mistakes because everything is being displayed,” Wang said, “so you know what tables have ordered.”

Technology 78

Technology Front of House Back of House Mobile Ordering 78

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 167

2022 Food Supply Back of House Kitchen Safety 167

Lavu

DECEMBER 12, 2022

For example, an iPad point-of-sale system can track employee shifts and schedule like a legacy point-of-sale system, but also allow those schedules to be updated from multiple terminals and locations in real-time. Take Orders Does your business need a quick way to record customer orders with little effort?

POS 60

POS Point of Sale Mobile Ordering Cash Management 60

Deliverect

APRIL 20, 2020

And now more than ever, swift, convenient and efficient online ordering options have become the norm. A recent CGA study in the UK shows that of those who ordered delivery for the first time, or more often than usual, 60% said they would continue their frequency of ordering delivery from restaurants, or takeaways (70%).

Delivery 89

Delivery Mobile Ordering Kitchen Safety Food 89

Modern Restaurant Management

JULY 15, 2020

Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. Methodology: Grubhub took a look at order trends on its platform from January 1 – June 20, 2020, as compared to the same timeframe in 2019 to find the top items rising in popularity so far.

2020 150

2020 Mobile Ordering Point of Sale Fast Casual 150

Lavu

MARCH 27, 2020

They can do anything from ensuring order accuracy to accepting payments and even performing payroll and accounting for you. Innovations in efficiency, on the other hand, can lead to long-lasting success, as in the case of the McDonald’s brothers’ systematization of fast food orders. Cost trackings, such as labor costs and food costs.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

The Rail

SEPTEMBER 26, 2022

By Jill Goodwin, Contributor Staff shortages can have a massive impact on the way a restaurant, bar, or any business in the hospitality industry runs. In the wake of the COVID-19 pandemic, this industry has been hard hit with a lack of potential employees and several other major changes. Build Incentives and Benefits into Employee Pay.

Employee Relations 52

Employee Relations Kitchen Safety Mobile Ordering Customer Experience 52

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Consumers are still very willing to get mobile and visit your stores for pick-up.

2020 165

2020 Fast Casual Point of Sale Online Ordering 165

The Rail

JANUARY 19, 2023

Electric Vehicle Fleets Many restaurants have a fleet of vehicles for deliveries, marketing purposes, and other restaurant-related business. Instead of waiting for someone to take your order, you can walk up to a self-serve kiosk, order, and pay for your meal. As a result, lines are shorter, and orders are more accurate.

Social Media 59

Social Media Fast Casual Fine Dining Food 59

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 127

2021 Fast Casual Mobile Ordering Social Media 127

The Rail

DECEMBER 18, 2023

Employee wages grew 4.9% Meanwhile, restaurant-related unions have won 80% of votes since 2022. The NFL Started its Drive to Streaming-Only While sports moving to streaming services has become a little more common in the residential consumer sector, it’s been a little slower to move for commercial vendors, like sports bars.

2023 59

2023 Sports 2024 2022 59

The Restaurant Times

NOVEMBER 17, 2022

It can assist you in determining how to make the best use of your area while also developing pathways for easy consumer and staff mobility. Coffee bar. Ordering station. Working with skilled baristas, for instance, guarantees that your establishment is productive and that employees won’t conflict. Waiting area.

Design 52

Design Café Customer Service Outdoor 52

Perfect Daily Grind

AUGUST 11, 2019

Perhaps you’re entering as a potential employee with your CV in hand. But if you don’t have experience with disabilities, impairments, or mobility issues, it’s easy to overlook some features of your coffee shop that can make it unsafe or an unwelcome space for some customers. What do you think about when you enter a coffee shop?

Hiring 112

Hiring Mobile Ordering Equipment Employee Relations 112

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 151

2021 Loyalty Program Retail Online Ordering 151

Modern Restaurant Management

JANUARY 22, 2021

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window.

Franchise 193

Franchise Franchising 2020 2021 193

Cheetah

OCTOBER 6, 2020

There are hundreds, if not thousands of Covid-19 resources available for restaurants, bars and wineries who have been hit by the crisis. In March, Governor Gavin Newsom ordered all California residents to stay home and for all businesses to shut down. Reading Time: 4 minutes. Coronavirus and California Restaurants: A Recap.

Restaurant Law 60

Restaurant Law Employee Relations Food Supply Government 60

EATER

MAY 26, 2021

Before the rise of tea rooms in this country, the world of restaurants consisted of hotels, bar-restaurants, and working-class saloons. Whitaker says it’s unlikely that many, if any, female tea room proprietors operated the gas pumps on their own, but they could work alongside husbands, male relatives, and employees. weirsbeach.com.

Back of House 126

Back of House Advertising Travel Small Business 126

Modern Restaurant Management

DECEMBER 3, 2020

She started her career in private wealth management, serving as the Director of Client Relations for an investment advisory firm where she honed her skills for management of client relationships and true servant leadership. "ezCater's platform provides effortless online ordering and exceptional customer service."

Franchise 119

Franchise Franchising Catering Online Ordering 119

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 187

Franchise Franchising Fast Casual Point of Sale 187

Restaurant Clicks

OCTOBER 11, 2021

Those who like a little ice cream with their beer will also want to try Besame, a mobile ice cream factory on-site Wednesday through Sunday. If you’re feeling hungry during your visit to Live Oak Brewing, stop by Friday through Sunday to order from The Black Forest food truck. Order Online. Order Online. Jester King.

Brewery 117

Brewery Serving Seasonal Menu Online Ordering 117

Modern Restaurant Management

MAY 31, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on summer restaurant employment, indecisiveness ordering, online ordering trends, and the world's best cities for food. percent stating these hikes have changed their ordering decisions.

Online Ordering 114

Online Ordering Ordering 2024 Hiring 114

Apicbase

MARCH 31, 2023

In no particular order – let’s go… Hans im Glück 93 Outlets Burgers Full Service Germany, Austria and Switzerland In the Brothers Grimm’s fairy tale Hans in Luck , Hans starts his journey with a big piece of gold, which he trades down for things of lesser value. Ready for a deep dive?

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. NCR Corporation added technology that builds diners’ confidence by empowering them to both order and pay via their own mobile device.

Food Safety 179

Food Safety Mobile Ordering Online Ordering Kitchen Safety 179