Culinary Cues

JUNE 16, 2023

The thought of being in debt for decades didn’t sit right, even though his dream was to learn in a formal way and take the time to go through the process step – by -step. Next week he would graduate from high school and James the cook at his diner invited him back for dinner and a chat. Shawn wanted to become a chef!

Kitchen Safety 327

Kitchen Safety Back of House Hotels Food Safety 327

7 Shifts

AUGUST 16, 2021

But it's the good shifts, when the front of house and back of house are flowing like a symphony, when customers are delighted, and the restaurant atmosphere feels effortless—that's the best part about restaurants. The way to run great shifts is to get out ahead and schedule pre-shift meetings. Call it out here.

Front of House 397

Front of House Back of House Coaching Customer Service 397

Culinary Cues

OCTOBER 20, 2021

Some talented people are not the best cooks and chefs and quite often the most intelligent (using commonly referred to scales of measurement) are lacking in common sense. Some from each group have been (are) quite successful while others stumble along not quite sure what steps to take next. Clean floors are happy floors.

Front of House 421

Front of House Uniforms Back of House Kitchen Safety 421

7 Shifts

OCTOBER 31, 2022

Taking the time and energy to create one proves to others (and yourself) that you're serious about the venture. Taking the time and energy to create one proves to others (and yourself) that you're serious about the venture. You'll have a document to reference during the planning or opening of your restaurant. Table of Contents.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

NOVEMBER 2, 2022

The holiday rush is here, and as the world goes from pandemic to endemic, customers are dining out more. One House, Different Skills : Shift work is a team sport, and it goes without saying that the front of house and back of house are symbiotic. There’s an art to interviewing hourly workers.

Hiring 158

Hiring Front of House Back of House Employee Relations 158

7 Shifts

NOVEMBER 12, 2020

What documentation to give out and collect during onboarding. Give them an overview of what they will learn and do during onboarding, and how long the process will take. Admin: Filling out employment paperwork and receiving access to tools like the employee timekeeping portal, employee email, POS, and security system.

FOH 307

FOH BOH Food Safety Customer Service 307

7 Shifts

SEPTEMBER 16, 2021

You won't be able to refer to your previous restaurant opening playbook and follow it to the letter. The benefits of this decision include relying on a proven business model, which will ease the opening and operating process, as you'll be able to refer to what worked (and what is working) at your original location. Table of Contents.

Management 370

Management Management Document Hiring 370

Modern Restaurant Management

MARCH 24, 2023

Without this assurance, gluten-free consumers are likely to take their business elsewhere – or, worse yet, leave negative reviews on popular dining apps. Meeting the needs of gluten-free consumers also extends beyond the front of the house. How do you prevent cross-contact in your salad bar?

Training 178

Training Front of House Kitchen Safety Allergens 178

7 Shifts

NOVEMBER 17, 2020

Managers can refer back to these forms to see who has grown the most to make promotions accordingly, or to see whose progress has stagnated if they have to make the difficult decision to let team members go. Employees can refer to evaluation forms to track their progress and set professional development goals.

Point of Sale 370

Point of Sale Download Communication Reference 370

7 Shifts

MAY 27, 2021

A contrast to the fixed restaurant schedule, the rotating schedule affords employees and managers a slew of advantages, such as the sharing of preferred shifts among staff and the chance for staff to take longer breaks from work. Restaurant schedules shuffle all the time. Table of Contents. What is a Rotating Schedule? Fixed Versus Rotating.

Front of House 370

Front of House Employee Relations Back of House Take-out 370

7 Shifts

NOVEMBER 16, 2021

There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. For that to happen, it's necessary to understand the rules of tipping out, choose a structure that works for your staff, and communicate that structure to employees clearly. What is a Tip Out? Tip Out Methods.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Culinary Cues

SEPTEMBER 14, 2019

Now, by great I am not referring to the number of accolades, feature stories, or titles that appear after their name (although many have rightfully earned all of that) – I am referring to how they are perceived by others. Great chefs take this opportunity seriously and plan the time for this to happen, at some level, every day.

Front of House 292

Front of House Communication Leadership Back of House 292

7 Shifts

SEPTEMBER 19, 2022

The restaurants that prioritize employee retention above all will come out on top. Back-of-House and Front-of-House. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Table of Contents.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Modern Restaurant Management

APRIL 13, 2022

At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity. As the impact of the pandemic continues, restaurants face constant and evolving operational challenges. Retaining and Attracting Employees.

POS 214

POS Food Supply Mobile Ordering Point of Sale 214

7 Shifts

MAY 11, 2022

Because that often lasts longer than eight hours, you can either pay your staff to work the entire day, or have employees clock in and out as needed. Still, it's helpful for your team to share an understanding of which shifts commonly refer to which hours. Table of Contents. What is a Swing Shift? Schedules and Patterns.

Restaurant Law 370

Restaurant Law Reference Tip Distribution Back of House 370

7 Shifts

AUGUST 6, 2021

Restaurant forecasting isn't really a "nice to have" - it's a step all successful restaurateurs have to take. Staff scheduling, inventory management, menu analysis , guest satisfaction, profitability, and so much more rest on the shoulders of accurate restaurant forecasting. Table of Contents. What is Forecasting for a Restaurant?

Seasonal Menu 370

Seasonal Menu Point of Sale Inventory Food Supply 370

7 Shifts

OCTOBER 20, 2022

But one can't deny that tips make up a majority of restaurant workers' take-home pay. One of those ways is tip pooling, where all tips are collected into one “pool” and re-distributed back to employees. In theory, it's simple, but this tip-out method is subject to federal laws and another layer of state-by-state laws on top of that.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

Culinary Cues

NOVEMBER 25, 2019

It could be that transition from the lack of any taste 6 x 6 box of tomatoes that are out of season, to your first heirloom tomato, and then eventually picking a tomato off the vine that was sun sweetened in the month of July – taking a bite and realizing what a gift a tomato can be – but, again, there is a moment.

Fine Dining 389

Fine Dining Food Order Uniforms Back of House 389

Embrace the Suck

APRIL 26, 2020

Now, before you start throwing out the “I’m too busy” excuse for not monitoring your KPIs, allow me to say this: “If you don’t know your numbers, you don’t have a business. It’s not until they’re almost gone that they wake up and try to get things back under control.

Cash Management 435

Cash Management Point of Sale Inventory Bar 435

7 Shifts

APRIL 1, 2020

These changes mean that many restaurant workers (and managers) find themselves low on hours, or out of a job altogether—which is taking a toll on the mental health of restaurant workers worldwide. Takeaway: Reach out to family and friends to setup times where you can chat over Hangouts or Houseparty.

Social Media 366

Social Media Outdoor Download Take-out 366

7 Shifts

NOVEMBER 3, 2021

When you think about issues that arise in your restaurant that could cost you significant amounts of money, what first comes to mind? If you're like most restaurateurs it's things like theft (both time and material), lawsuits, spoilage, or staff turnover. Table of Contents. The cost of restaurant cybersecurity. The cost of restaurant cybersecurity.

Audits 370

Audits POS Loyalty Program Information 370

7 Shifts

NOVEMBER 2, 2021

The 9/80 work schedule refers to a method that differs from the traditional eight hours a day, five days a week work schedule. However, because 9/80 takes place over two weeks instead of one, the traditional eight-hour shift only increases by one hour for most days. Table of Contents. What is a 9/80 Work Schedule? Disadvantages.

Employee Relations 397

Employee Relations Tip Distribution Front of House Mobile Ordering 397

EATER

FEBRUARY 14, 2024

But the most important thing I have to say is that they really wanted Colin Flynn to do the styling; we refer to him around the house as the Meryl Streep of foods. Did you reference Capote’s recipe? That was the very first day of shooting for us, and it took the three of us three weeks to figure out how to create it.

Food 118

Food Back of House Airlines Reference 118

EATER

SEPTEMBER 13, 2023

Even apart from the grief and mourning that still hangs in the air, on a very practical and tangible level, the Environmental Protection Agency estimates it will take months just to clear away the literal toxic debris. Over the years it housed a saloon, stage, and movie theater. For some, it was simply home.

Front of House 132

Front of House Back of House Food Truck Dine-in 132

Cheetah

OCTOBER 18, 2021

Customers who have been cooped up at home for the past two years are anxious to get back to dining out. Unfortunately, there are those who are taking the situation to the extreme and even those who are simply being outright rude or inappropriate. As we get back to eating together, this is one gap that needs to be bridged.

Employee Relations 146

Employee Relations Back of House Food Supply Customer Service 146

7 Shifts

MAY 27, 2021

A contrast to the fixed restaurant schedule, the rotating schedule affords employees and managers a slew of advantages, such as the sharing of preferred shifts among staff and the chance for staff to take longer breaks from work. Restaurant schedules shuffle all the time. Table of Contents. What is a Rotating Schedule? Fixed Versus Rotating.

Front of House 195

Front of House Employee Relations Back of House Take-out 195

7 Shifts

NOVEMBER 18, 2022

But taking an educated and careful approach to tip credits ensures that your hardworking team of waitstaff, bartenders, dishwashers, and cooks is compensated fairly ( improving employee retention ). Tip credits are just another part of tipping that make restaurant employee compensation complex. Table of Contents. What is a tip credit?

Cash Management 195

Cash Management Restaurant Law Back of House Customer Service 195

7 Shifts

SEPTEMBER 10, 2021

They provide insights into business strategy, guide business decisions, and are a reminder of why you started. If mission statements are that important, you'd think more restaurateurs would spend time creating theirs. Unfortunately, not all restaurateurs recognize the value of a well-thought-through mission statement. The result? The good news?

Fast Casual 370

Fast Casual Customer Service Customer Experience Back of House 370

Modern Restaurant Management

NOVEMBER 19, 2019

Cloud Kitchen / Virtual Kitchen / Ghost Kitchen – they are all referred to by different names, but the concept is very evident in the names. Every restaurant has a back of house and a front of house. Cloud Kitchens are restaurants with no front of house.

Delivery 144

Delivery Front of House Back of House Mobile Ordering 144

EATER

JANUARY 31, 2024

Pan’s shop filled PacMall’s grid-like corridors with long lines of locals and out-of-towners, who made the pilgrimage from New York, Milwaukee, Detroit, and as far as Los Angeles. Jimmy Pan doing his thing. Photo courtesy of Jimmy Pan. Somewhere in there, I was holding hands with my mom, inching closer to my prize.

Social Media 125

Social Media Online Ordering Hiring Back of House 125

Embrace the Suck

MARCH 22, 2019

You’re going to need to have an open mind and a commitment to taking action to see these ideas through. While others sit back and accept the labor market as being a challenge, innovative restaurants see this as a time to stand out. Invest in taking action! How has this year treated you and your restaurant?

Recruiting 249

Recruiting Social Media Back of House Hiring 249

EATER

MAY 3, 2021

Estefanía, who asked to be referred to by her first name because she is an undocumented worker, said she got COVID-19 in June and took two weeks off to recover and quarantine. When she came back, she noticed a shift in the way her employers treated her. “I But the pay couldn’t compare to what she was making before, so now, she’s back.

Back of House 145

Back of House Cash Management Kitchen Safety Insurance 145

Bottleneck Management

DECEMBER 7, 2020

” Secret Sauce launches as a delivery-only barbecue concept, operating out of existing City Works and Old Town Pour House kitchens around the country, and will evolve to offer pick-up and catering options in the near future. Bottleneck Expands with Secret Sauce Barbecue. Hot Link Queso Dip. Crispy Fried Chicken Wings.

Back of House 131

Back of House Online Ordering Catering Food Supply 131

EATER

JANUARY 12, 2021

One small line at the bottom of the site explained why: “The Food Timeline was created and maintained solely by Lynne Olver (1958-2015, her obituary),” it read, “reference librarian with a passion for food history.”. So for the past few years, Gordon has put out feelers to institutions to take over Lynne’s life’s work.

Food 145

Food Book Reference 2015 145

7 Shifts

AUGUST 29, 2019

Menu Analysis: Analyzing Your Current Menu’s Profitability Before you make any changes to your menu, take the time to determine what’s working and what isn’t. Menu engineering can be simplified as the steps taken to increase the profitability of a restaurant menu. Typically, the practice is broken down into two segments: 1. What to do?

Menu 279

Menu Point of Sale Website Management Online Ordering 279

7 Shifts

FEBRUARY 11, 2020

Legal and other matters referred to in this article are based on 7shifts' interpretation of laws existing at the time and should not be relied on in place of professional legal advice. Check out the list of laws you’ll need to follow and which fees you could face for violating them in our ebook, Restaurant Fair Workweek Law: An Overview.

Restaurant Law 312

Restaurant Law Employee Relations Download Article 312

Modern Restaurant Management

MARCH 18, 2020

Back in the day, ranchers branded cattle to identify each animal. Branding is a chance to stand out from the crowd and align with like-minded people. But before you step on the gas, it’s crucial to take time to reflect on your restaurant, cooking style, values and ambitions. Take a moment to pause.

Marketing 162

Marketing Front of House Back of House Design 162