Modern Restaurant Management

JUNE 26, 2020

One of the first groups of businesses to shutter was the food, restaurant and hospitality industry – an industry that relies on daily revenue from its patrons, those of which were now being mandated to quarantine and reside in their homes. Restaurants and bars are opening with capacity restrictions and new guidelines.

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Modern Restaurant Management

SEPTEMBER 27, 2023

Guests are dining out more often than last year and and rewarding great service, with the highest tips at bars and fine dining restaurants, according to hospitality industry data from Lightspeed Commerce Inc. The data suggests guests are willing to tip more for great service when digital tools are available to ease the payment process.

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Fast Casual Fine Dining Employee Relations Customer Service 197

Culinary Cues

MAY 27, 2023

Dedicate the effort to make it special, make the time to allow everyone to sit down TOGETHER and break bread, talk, relax, and laugh together (front and back of the house). We need to embrace the good and understand the bad and the ugly. But we need to be cognizant of a primary reason for “being connected”. Try “FOOD” on for size.

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Technology Front of House Social Media Back of House 347

7 Shifts

JANUARY 26, 2021

Embrace Digital Hospitality ?? Far-and-away the biggest change for the hospitality industry has been the widespread adoption of technology, which has gone from a luxury to a necessity for restaurants to operate. 2020 was a year that the restaurant industry won’t soon forget. million out of work, it was nothing short of devastating.

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Sante

MARCH 31, 2020

Teaser: Many hospitality establishments team up to raise funds for staff during time of need. While the hospitality industry is suffering as a whole, restaurant owners maintain the potential to earn some income despite operating restrictions. Author(s): Stacey Sears. Considering the devastating COVID-19 outbreak in Washington, D.C.,

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Hospitality Front of House Back of House Innovation 100

Culinary Cues

SEPTEMBER 4, 2023

It was strange at first, but then we gradually dressed up a room in our house, set up our computers, turned on the Keurig Coffee Maker and spent our days flipping from one virtual meeting to another. This may seem like a strange topic for a blog focused on the restaurant industry and the world of food but hear me out. So why not?

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Social Media Food Safety Retail Back of House 348

Ken Burgin

DECEMBER 8, 2021

Many simple training sessions could be facilitated by the chef, the coffee or seafood supplier, or the bar manager who’s a fanatic on whiskey or craft beers. Maybe the in-house facilitator’s job is to set up the structures, organise the times, and let people get on with it. Do I need qualifications?

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Training Hospitality Coaching Website Management 113

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. High turnover has long been a core tenet of the hospitality industry. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Table of Contents.

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Front of House Back of House Cash Management Customer Experience 195

7 Shifts

MARCH 18, 2021

Despite what the industry has been through, looking back can help us find ways to adapt today and prepare for the future. Bars and nightclubs were hit the hardest—an 89% drop in sales. A year ago this month, our industry was rocked to its core. Foot traffic disappeared overnight. They didn't dip as much and recovered quicker.

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Point of Sale Back of House Front of House Outdoor 370

Future Food

NOVEMBER 16, 2020

Hospitality Mindset - A sales & service maximiser approach (Part 2). In part one of this article, I spoke about the customer’s timeless desire and appreciation of quality food and service and how this is the platform from which to drive food and hospitality sales. Zoobibi in Hawthorn, Melbourne Image via A chronicle of Gastronomy.

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Future Food

SEPTEMBER 6, 2023

For the first time since Covid, the data reveals that F&B operators exiting shopping centres has overtaken those entering the hospitality sector. For the first time since Covid, the data reveals that F&B operators exiting shopping centres has overtaken those entering the hospitality sector.

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Hospitality Loyalty Program Retail Food 78

EATER

MARCH 2, 2023

This could be any honky-tonk in Nashville , but the Jimmy Fallon look-alike in the Red Sox hoodie gives it away: Nash Bar, a Nashville-themed bar, is actually in Boston. Nash Bar isn’t the only place “bringin’ a little bit of NashVegas to Boston,” as the Instagram bio puts it. Daniel Maurer Line dancing night at Nash Bar.

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Bar White Paper 2012 Back of House 100

EATER

MARCH 1, 2022

World Central Kitchen, Bakers Against Racism, and restaurants and bars are raising funds and showing solidarity with Ukraine Within hours of Russia’s invasion of Ukraine, restaurants and relief organizations across the globe had already sprung into action. Not our backs.”. . | World Central Kitchen. Feeding Ukraine.

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7 Shifts

APRIL 21, 2023

Maybe you realized hospitality is your passion. But his father pushed him to get a college degree in case hospitality didn't work out. Kam Talebi, Founder & CEO at Kaskaid Hospitality A good leader understands the pain points of their staff. What comes to mind when you think of success in the restaurant industry?

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Culinary Cues

SEPTEMBER 15, 2022

When a destination welcomes more people than there are restaurant seats then even the mediocre seem to thrive but check back in a year or two and you will probably find a new owner, a new concept, and a different shot at success. Set the bar right from the beginning – We want to be the best fish fry restaurant in town.

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Fine Dining Front of House Customer Service Customer Experience 392

Future Food

DECEMBER 5, 2019

Trends that will shape the future of your food and hospitality projects for 2020. However, food and service will always be at the heart of hospitality. Food, hospitality and the customer experience will continue to rely upon execution of excellence and the hot pursuit in the very definition of it.

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Hospitality 2020 Food Point of Sale 145

Future Food

SEPTEMBER 4, 2023

For the first time since Covid, the data reveals that F&B operators exiting shopping centres has overtaken those entering the hospitality sector. For the first time since Covid, the data reveals that F&B operators exiting shopping centres has overtaken those entering the hospitality sector.

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Hospitality Loyalty Program Fast Casual Food 78

QSR Automations

MAY 2, 2024

In the dynamic world of hospitality, innovation isn’t just a buzzword; it’s what keeps the industry afloat. In this realm of precision, technology is a game-changer, it can revolutionize the way bars operate and enhance the customer experience.

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Social Media Front of House Innovation Technology 64

Culinary Cues

APRIL 6, 2020

Dating back to Medieval times when cooking was reserved for nobility and later during the Renaissance when merchant travelers relied on local taverns for respite and a chance to break bread – restaurants and restaurant life has always been present. It is this understanding that will bring the industry back.

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Travel Back of House Customer Service Small Business 439

SpotOn

MARCH 26, 2024

Enthralled with the idea that I could get paid to leave the house and hang out in the back of a restaurant, I washed dishes and loved every minute. I got an early start and quickly became comfortable behind the bar—the guy with the blender full of daiquiris. By the time I turned 21, I had a long hospitality resume.

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Back of House Education Entertainment Hospitality 52

Restaurant Clicks

NOVEMBER 20, 2021

The city’s unique bars are filled with diverse talents and visitors alike. Whether you’re in the mood to unwind with a cocktail or linger in some upbeat music–there is undoubtedly a bar fit to meet your needs. Check out my list of the best bars in Houston below! Best Bars in Houston. But, where do you start?

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Culinary Cues

APRIL 18, 2023

Covid pulled the drapes back to reveal OZ as just an average guy trying to hide his inadequacies with smoke and mirrors. The Union Oyster House in Boston is one of the oldest continuously operating restaurants in America – The Kennedy’s loved to dine there and some of our founding fathers enjoyed oysters at their oyster bar.

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Food Truck Back of House Education Training 319

Future Food

DECEMBER 15, 2020

Food & Hospitality Restaurant Openings & a Taste of What Was 2020. There are stand out restaurants and bars that have opened across Australia with new and enticing food and beverage as well those who have traded through the ups and downs continuing to deliver excellent food and service. Coogee in Common Image Via Broadsheet.

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Hospitality 2020 Food Hotels 78

Modern Restaurant Management

AUGUST 25, 2023

Countless studies support the value of music in restaurants and hospitality in helping to create a customer experience. The first is communication technology, like paging to communicate to guests or back of house communications for personnel and management. They also have a clear target customer in mind for the establishment.

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Design Front of House Back of House Customer Experience 166

Sante

MARCH 9, 2020

Barriers to the chef profession aside, female chefs continue to excel and prove their worth in the hospitality world. But these statistics don’t keep female chefs away from the challenge of navigating the hospitality world. Soon after, Braddock relocated to Wynwood Kitchen and Bar, where she served as Pastry Chef for three years.

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The Restaurant Group

APRIL 15, 2020

Food and Beverage is a relative term concerning a large part of the hospitality industry, and what goes into the development of these critical aspects of the bar and restaurant business involves much more than typical startup costs. Ordering should be performed consistently on the same day(s) each week.

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Bar and Restaurant Coach

APRIL 2, 2019

Does your bar or restaurant operation have an inventory program or an ordering program? How to Make More Money in Your Bar Program. What we know from working with thousands of operators over the last two decades is that bars and restaurants lose tons of money every day. It’s a bit like the fox guarding the hen house.

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Inventory Bar Coaching Audits 95

Restaurant Clicks

OCTOBER 13, 2021

So, what better way to end your busy week than to head over to one of their popular bars for a refreshing drink and snack as you chat with your friends or watch the latest sports games? With several bars scattered across the city, you might ask yourself this: where can I find a bar that offers the best drinks and the most excitement?

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Bar Back of House Outdoor Online Ordering 106

Modern Restaurant Management

DECEMBER 22, 2021

Having been in the hospitality design industry for over a decade I have seen many popular interior design trends come and go. As people begin heading back out, they want to be able to interact with each other and not be distracted by unnecessary entertainment gimmicks. Eliminate Distractions. Use Design to Excite the Senses.

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Design 2022 Front of House Sports 212

7 Shifts

OCTOBER 15, 2020

Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). As the Head of U.S. Never before has our local market experienced such a massive disruption to the restaurant industry as we are experiencing with the Coronavirus pandemic.

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2020 Restaurant Law Fine Dining Outdoor 285

Cheetah

MAY 11, 2021

In May, the fantastic news we’ve all been waiting for finally came: San Francisco officially moved into the yellow tier (minimal risk), allowing indoor restaurants, bars, breweries, and wineries to reopen at 50% indoor capacity! As a side-note, remember that although dine-in is back, delivery is here to stay. Stock Up on Inventory.

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Back of House Front of House Food Supply Coaching 148

7 Shifts

JULY 13, 2023

The hospitality industry is becoming digital in every sense. Reliable digital payment platforms have built-in security features that protect against fraud and unauthorized access, as well as FDIC-insurance so funds are backed by the full faith and credit of the United States Government. There's no two ways around it.

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Cash Management Back of House Training Insurance 195

Food Business

DECEMBER 17, 2019

I think there are two basic types: occasional workshops to improve hospitality, and an ongoing educational series of workshops that are staff led. HOSPITALITY FOCUSED WORKSHOPS Whether you create a workshop, or bring in someone, the goal is the same: to improve the guest experience. That’s why there is value in workshops.

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7 Shifts

SEPTEMBER 10, 2021

They provide insights into business strategy, guide business decisions, and are a reminder of why you started. If mission statements are that important, you'd think more restaurateurs would spend time creating theirs. Unfortunately, not all restaurateurs recognize the value of a well-thought-through mission statement. The result? The good news?

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Fast Casual Customer Service Customer Experience Back of House 370

Restaurant Clicks

NOVEMBER 22, 2021

It’s a beautiful, vibrant place packed with history, friendly people, and a thriving local restaurant and bar scene. I looked at their vibe, prices, drink options, specials, and more when considering bars to recommend. Here are my picks for the best bars in El Paso: Best Bars in El Paso. Hope and Anchor.

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Bar Sports Brewery Online Ordering 101

ChowNow

OCTOBER 19, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. Plus, be sure to check back often as our Preferred Partner Program is growing quickly.

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Front of House Back of House Online Ordering Certification 78

Future Food

AUGUST 26, 2020

Such is the deep, almost primal, desire for outside hospitality that every time a sandwich/milk bar puts out a couple of tables and chairs on the footpath right next to the parked cars, they are always being used. Dumbo House, Brooklyn, USA Image via The Spaces. Floating Bar, Stockholm, Sweden Image via How to Spend It.

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Outdoor Beverage Food Hotels 148