Culinary Cues

DECEMBER 16, 2024

In the kitchen, most accidents are not accidents they are a result of people not taking care of their tools, their environment, or their bodies. [] SWEAT THE SMALL STUFF, ITS ALL SMALL STUFF Excellence requires the same approach no matter how large the task or how small. Dont go there!

Employee Relations 412

Employee Relations Presentation Small Business Recruiting 412

ChowNow

MARCH 27, 2025

If youre one of the thousands of restaurants that added online food delivery in recent years, you might be wondering: is it actually helping my business grow? The only way to know for sure is by tracking key performance indicators (KPIs) that drive business growth.

Delivery 195

Delivery Online Ordering Loyalty Program Food 195

Perfect Daily Grind

JUNE 23, 2025

Specialty coffee is often associated with small-batch roasting. The need to switch to a larger roaster is crucial for coffee businesses to meet the demands of their expanding customer base. You may also like our article on designing a complete coffee roasting facility.

Equipment 144

Equipment Small Business 2001 Article 144

Restaurant Business

JUNE 20, 2025

Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. News earnings casual_dining Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. View All Articles by This Author Want breaking news at your fingertips?

Delivery 242

Delivery Fast Casual Leadership Point of Sale 242

ChowNow

JANUARY 23, 2025

In this article, youre going to learn five restaurant customer retention strategies that will not only keep your current regulars happy but will also help you grow your repeat customer base. Meaning, that a small percentage of inputs or efforts often account for the majority of results or effects. All you have to do is keep them happy.

2025 195

2025 Loyalty Program Operations Email Marketing 195

The Rail

DECEMBER 2, 2024

In this article, we’ll show you exactly how to create a food delivery app tailored to your restaurant’s needs, while staying competitive in a booming industry. Cloud kitchens, in particular, enable restaurants to lower setup and operational costs, making them an attractive business model. If so, you’re not alone.

Delivery 147

Delivery Food Loyalty Program Food Order 147

ChowNow

JUNE 12, 2025

The real wins come from small, smart shifts; things like improving your online ordering system, highlighting your most profitable dishes, and giving existing customers more reasons to come back. Add bold, well-placed “Order Now” buttons on your restaurant website , social media platforms, and even your Google Business Profile.

Loyalty Program 195

Loyalty Program Social Media Online Ordering Email Marketing 195

Culinary Cues

MARCH 31, 2025

The small stuff adds up. The small stuff shows the world that you are committed. [] It is far greater to give than to receive. The big challenges will require significant effort and likely collaboration with others. Make more music.

Consumer Goods 452

Consumer Goods Transportation Small Business Take-out 452

ChowNow

FEBRUARY 5, 2025

After reading this article, you will realize that reviews are your most valuable online asset, and leaving them unattended is unthinkable. Collecting direct feedback from customers and sharing it with the world is pivotal to growing your business year after year. We all do it. Its to protect our time, our wallets, and our tastebuds.

2025 221

2025 Customer Experience Customer Service Website Management 221

ChowNow

MARCH 7, 2025

In this article, you will learn: Why you should use your customer data to help your restaurant grow The different kinds of data you have available to you to use The best ways to use customer data to make better decisions Lets explore why customer data is one of your most powerful tools for growing your restaurant. You can increase revenue.

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

Perfect Daily Grind

JUNE 29, 2025

While some businesses may choose to absorb these additional expenses, there are limits to how much they can sustain. You may also like our article on how price volatility is shifting roasters’ priorities. The balancing act for coffee roasters Raising prices feels inevitable for many businesses, but it’s a delicate decision.

Pricing 146

Pricing Customer Experience Sustainability Supplies 146

ChowNow

MARCH 27, 2025

In this article, youll learn: How to factor in costs, competition, and customer expectations Which pricing strategies work in a real-world restaurant setting How to test and tweak prices without losing loyal guests Lets get started so you can make smarter pricing decisions that support both your bottom line and your guest experience.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

7 Shifts

OCTOBER 28, 2024

A bar is a profitable business option if you’re looking to enter the food industry. In this article: How to calculate your profit margin for your bar What is the average profit margin for bars? You can also bundle drinks with appetizers or small bites to encourage higher-ticket sales.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

Perfect Daily Grind

JUNE 24, 2025

You may also like our article on whether Nepal will produce more specialty coffee in the future. We also work closely with partners, offering personalised sourcing, flexibility, and full traceability for both small and large businesses.” Want to read more articles like this? Why is Nepal a unique coffee origin?

Sustainability 197

Sustainability Customer Experience Education 2025 197

ChowNow

FEBRUARY 21, 2025

In this article, you will learn: How to educate customers on why direct ordering matters Simple incentives to encourage direct orders Ways to streamline and promote your direct ordering system Lets explore the best ways to shift customer behavior and grow your direct ordering sales. But how do you get diners to change their habits?

Ordering 195

Ordering Email Marketing Online Ordering Social Media 195

ChowNow

APRIL 11, 2025

In this article, youll learn: How online reviews shape restaurant discovery and customer decision-making Why positive reviews lead to higher revenue and stronger customer loyalty How to make them work in your favor, even when the feedback isnt perfect Lets dig into why online reviews matter more than everand how they can help your restaurant grow.

Online Ordering 195

Online Ordering Social Media Customer Service Customer Experience 195

ChowNow

FEBRUARY 28, 2025

Small changes in menu layout, descriptions, and pricing can encourage diners to spend more and order more often. Make the Most of Your Restaurant Website Your restaurant website isnt just a handy place to post your business informationwhen used correctly, you can turn online visitors into immediate customers with a few strategic adjustments.

Ordering 195

Ordering Email Marketing Social Media Online Ordering 195

Modern Restaurant Management

OCTOBER 24, 2024

Read any article enumerating the current or emerging trends in restaurants and retail and you will see ideas of health and wellness, environmental sustainability, and brand authenticity coming to the fore. But is B Corp certification something restaurants should pursue? Green Restaurant and Slow Food were others we considered.

Certification 221

Certification Fast Casual Government Front of House 221

ChowNow

MARCH 13, 2025

In this article, you will learn: How a centralized delivery system eliminates the chaos of managing multiple platforms. Actionable steps to implement a centralized system without disrupting your business. Maybe a large salad is marked as a small. When staff members have to key in orders manually, mistakes are inevitable.

Delivery 195

Delivery Food Food Order Point of Sale 195

7 Shifts

OCTOBER 22, 2024

You can also reach out to other local businesses or organizations to provide further context to search engines about your restaurant’s location. Collaborate with nearby businesses for events or promotions, and ask them to include a link to your website on their site. It's an active marketing tool. It's an active marketing tool.

Book 195

Book Marketing Email Marketing Social Media 195

Perfect Daily Grind

JULY 2, 2025

With sustained high coffee prices and rising operational costs across the board, coffee businesses need to maintain their presence and relevance in an increasingly competitive market. You may also like our article on why coffee events are expanding into Asia. For many roasters, it depends on the scale.

Events 135

Events Transportation Equipment Small Business 135

ChowNow

JUNE 12, 2025

This guide will help you tackle both of these issues, so you can understand the power of small, data-driven adjustments, along with straightforward steps on how to achieve them. Once you see that most plates are empty when bussing tables, you’ve nailed it, but be aware if customers start making comments about portions being too small.

Operations 195

Operations Food Supply Seasonal Menu Pricing 195

ChowNow

MAY 23, 2025

If your restaurant profit margins arent healthy, it doesnt matter how busy you areyoull always be playing catch-up. From food costs and labor expenses to inflation and unpredictable sales volume, operating a restaurant business comes with constant, non-negotiable bills. What Are Restaurant Profit Margins?

Point of Sale 195

Point of Sale Insurance Fast Casual Customer Service 195

Perfect Daily Grind

JUNE 26, 2025

Whether it’s planting the latest “it” variety or developing new advanced processing methods , a small but growing market demands that farmers constantly innovate and stay ahead of the curve. You may also like our article on why changing how we assess coffee quality can benefit producers and roasters. Enjoyed this?

Innovation 151

Innovation Social Media Café Consumer Goods 151

ChowNow

FEBRUARY 12, 2025

By the time you finish this article, youll know how to approach restaurant marketing the right way and not waste time doing guesswork, crossing your fingers, and then hoping you see new customers walking through the door. Whether youre an independent operator or part of a small chain, visibility is everything.

2025 195

2025 Marketing Email Marketing Operations 195

ChowNow

MAY 9, 2025

In this article, you will learn: The five most important restaurant costs to track and manage Easy strategies for controlling food costs and labor costs Tactics to save money without hurting your guest experience Lets start with the big picture and learn where your money is actually going.

Operations 195

Operations Email Marketing Food Supply Seasonal Menu 195

ChowNow

MARCH 21, 2025

In this article, you will learn: How to define your restaurants target market to guide your business decisions. Meanwhile, a fine-dining steakhouse targeting business professionals will prioritize a refined menu, premium pricing, and marketing efforts that focus on corporate events and high-end experiences.

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

ChowNow

JULY 11, 2025

In this article, you will learn: How category design reduces decision fatigue and boosts guest confidence Core principles that work for both digital and printed menus Smart strategies for specialty sections that drive upsells and engagement Let’s start with why categories matter more than you might think.

Menu 195

Menu Dietary Restrictions Seasonal Menu Online Ordering 195

Restaurant Business

JUNE 27, 2025

But learning how to make his wife a great bagel ended up creating a business, Jeff’s Bagel Run, which now has 15 locations and is franchising. The pandemic was in full swing, and we got really busy, like 300-400 DMs whenever we dropped a menu,” he said. The couple began to build a slow and steady business. We’d sell out.

Fast Casual 175

Fast Casual Franchise Franchising Leadership 175

Perfect Daily Grind

JULY 13, 2025

However, following a record high for global coffee prices in February 2025, what was once viewed primarily as a “social project” rapidly became an essential, smart business strategy. You may also like our article on why direct trade is about more than ethical business practices.

Pricing 113

Pricing Supplies 2025 Consumer Goods 113

ChowNow

FEBRUARY 19, 2025

In this article, youll discover how training your restaurant staff on new systems doesnt have to be a big ordeal, slowing down service for guests and costing you money. Yes, it does take time, but not as much as youd think, so long as you follow these seven stepsyour team will learn faster, retain information better, and not disrupt business.

Training 195

Training Online Ordering Customer Service Reference 195

ChowNow

MAY 2, 2025

Incentives like a small exclusive discount for signing up or access to important news about upcoming events can give people a reason to say yes. Contact ChowNow to learn how to grow your email list and drive repeat business with a Rewards Program you can promote directly in your restaurant newsletters.

Email Marketing 195

Email Marketing Loyalty Program Social Media Seasonal Menu 195

ChowNow

APRIL 4, 2025

This information might not sound groundbreaking at first, but its the foundation for building stronger relationships, creating smarter campaigns, and ultimately driving more repeat business. That interaction might seem small in the moment, but over time, it adds up to something bigger: loyalty.

Ordering 195

Ordering Online Ordering Mobile Ordering Customer Experience 195

Modern Restaurant Management

MAY 30, 2025

Growth Drivers in the United States Fast Food & Quick Service Restaurants Market Growing Demand for Convenience and On-the-Go Eating The busy lifestyle of American consumers has driven the need for quick and convenient meals. Inflation, supply chain issues, and increased wages due to staffing shortages have driven up operational costs.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

ChowNow

APRIL 15, 2025

Restaurant KPIs are numbers that go beyond basic accounting to help you see how every part of your business is performingfrom your profit margins to your guest experience. Instead of relying on gut feelings and guesswork, they give you clear, measurable data you can track over time to meet your key business objectives.

Operations 195

Operations Email Marketing Point of Sale Online Ordering 195

Perfect Daily Grind

MAY 25, 2025

You may also like our article on how automation can make the coffee sector more productive. While this decision allows businesses to have more control over their supply chains, it also comes with a number of crucial factors to consider before making the transition.

Café 140

Café Pricing Management Management 140

ChowNow

JUNE 6, 2025

That’s a significant amount of lost business tied to something you can improve on your own, but the problem is that most operators have no idea where to begin fixing the issue. Direct Channels One of the best things you can do for your restaurant business is to own your online ordering system and use it to build your email list.

Social Media 195

Social Media Online Ordering Email Marketing Website Management 195