Harbor Touch

OCTOBER 5, 2022

After all, it’s often the first and most lasting impression customers will have of a restaurant. So how can you create a restaurant website that not only looks great but also functions well and helps you attract and retain customers? Are you looking to attract new customers or keep existing ones coming back?

Design 78

Design Website Management Customer Experience SEO 78

The Restaurant Times

AUGUST 5, 2022

You can invest in an expensive vehicle or technology , but creating an appealing food truck design is one of the key elements of success for the food truck business. This article will walk you through everything you need to know to design a food truck. In fact, the local regulations may sometimes affect your design choices.

Food Truck 52

Food Truck Design Food License 52

Restaurant Engine

MARCH 9, 2022

From your theme to the layout of your tables, the design of your restaurant, and your lighting, your brick-and-mortar restaurant tells your customers what they can expect when they dine with you. In this article, we pose the question, “Does your restaurant need a boost?” Does it inspire customers to act? 5: Design Trends.

Design 126

Design Food Truck Small Business Customer Experience 126

The Restaurant Times

NOVEMBER 17, 2022

Do you really need us to share stats with you about why your café’s floor plan is important for your customers? A well-designed floor plan is the first thing that entices your first-time visitors. A good layout is simple, friendly, and engaging, whereas a bad design may force clients to take a pledge never to return.

Design 52

Design Café Customer Service Outdoor 52

Perfect Daily Grind

APRIL 18, 2023

Since the world’s first espresso machine was patented by Angelo Moriondo in 1884 , design has come a long way. You may also like our article on how espresso machines work. Over the past 100 years, espresso machine design has evolved tremendously. An increasing focus on design Baris Helvacioglu is the CEO of Levee.

Design 162

Design Customer Service Point of Sale Café 162

Culinary Cues

JULY 14, 2023

If you are opening a full-service, high-end restaurant then make sure that it is unbelievably great, a restaurant that becomes a destination, the type of operation that is a benchmark for everyone else, a place that gets people excited and leaves them scratching their head wondering: “how can any restaurant be that great?”

Cash Management 309

Cash Management Uniforms Food Supply Café 309

Perfect Daily Grind

OCTOBER 9, 2022

As espresso machine technology and design have evolved over the past decade, more and more coffee shops have focused on the placement of their flagship piece of equipment. This can then serve to complement the aesthetics and design of your café to further elevate your brand. He is also the designer of Slayer espresso machines.

Café 157

Café Design Customer Experience Point of Sale 157

Sling

APRIL 1, 2024

If your team members perform any type of work offsite or if your business manages two or more locations, field service management software can help keep your operation organized, running smoothly, and on the path to success. Table of contents What is field service management software? Others have a flat monthly fee.

2024 78

2024 Management Management Customer Service 78

Modern Restaurant Management

JULY 19, 2023

This article takes a closer look at some of the risks associated with franchising in a virtual world and what businesses should be doing to prepare. While existing registrations in classes like restaurant services (class 43) are helpful in the real world, they likely won't do much to protect the sale of pizza or taco NFTs.

Franchise 167

Franchise Franchising Restaurant Law Customer Service 167

The Restaurant Times

MARCH 30, 2021

While the main focus of restaurants is on the food and the service, they often tend to overlook the layout, which plays a crucial part in the overall customer experience. For example, restaurant interior design has a direct influence on the ordering behavior of customers. Importance Of A Well Planned Restaurant Layout.

Design 52

Design Kitchen Safety Fine Dining Customer Experience 52

Perfect Daily Grind

MAY 29, 2023

Ultimately, for customers to experience the full spectrum of a coffee’s flavours and aromas, baristas need to optimise extraction as much as possible. You may also like our article on using software and data to improve performance in coffee shops. Read on for more of his insight. Which solutions can coffee shops and roasters use?

Customer Service 151

Customer Service Customer Experience Equipment Café 151

Culinary Cues

MAY 12, 2022

We deal with highly perishable goods, unpredictable customer behavior, swinging door staffing, and constantly escalating cost of goods. It takes so much effort, time, and money to pull customers in for that first visit – we want to make them feel good about their investment and book another reservation soon. Prime Filet or 14 oz.

Pricing 363

Pricing Training Consumer Goods Customer Experience 363

Modern Restaurant Management

MARCH 9, 2022

Restaurant owners are using intelligent packaging to keep food warm, hygienic, presentable, and ready to eat from kitchen to customer plate. Multiple restaurants, cafes, bakeries and other food stores integrated takeout and at home delivery to their services to gain customers and keep their business afloat during the crisis.

Compost 209

Compost Sustainability Online Ordering Kitchen Safety 209

Open for Business

FEBRUARY 29, 2024

The information provided in this article does not, and is not intended to, constitute legal or financial advice; instead, all content is for general informational purposes only. Information in this article is presented “as-is” and may not constitute the most up-to-date information.

License 78

License Certification Kitchen Safety Food Safety 78

Perfect Daily Grind

JUNE 29, 2022

There’s no doubt that a sudden rush of customers is a familiar prospect for many baristas and café owners. However, dealing with a rush of customers is just part of working in a coffee shop and there is consequently a strategy for handling it. You may also like our article on managing staff shortages during seasonal peak periods.

Customer Service 156

Customer Service Online Ordering Customer Experience Food Order 156

Sling

JULY 11, 2023

The right hotel management software can help make managing customers and employees easier and more enjoyable for everyone involved. In this article, we discuss some of the top hotel management software solutions so that you can choose the one that’s right for your business. Your hotel management software solution should make it easier.

Hotels 78

Hotels 2023 Management Management 78

Modern Restaurant Management

JULY 5, 2022

In my last article I discussed how robots will transform our industry in a big way, but that is a few years off. In this article I will discuss the strategies that I have implemented with my clients across the country. The first question is, how do I give the quality service that our guests expect? Quality Service Above All.

Seating 187

Seating Training Customer Service Point of Sale 187

7 Shifts

SEPTEMBER 20, 2022

Here you'll find links to our favorite blog and support articles, information about 7shifts Academy, our social media profiles, and more. These resources are designed to help you excel. From upset customers to drama with your coworkers, here are ways to help manage the storm. Welcome to our Employee Resources Hub! BOH Resources.

FOH 195

FOH BOH Social Media Fine Dining 195

Goliath Consulting

JUNE 8, 2023

In this article, we will unravel the key ingredients for running a highly successful restaurant. From conceptualizing your vision to providing exceptional customer experiences, these strategies will set you on the path to culinary triumph.

Dietary Restrictions 78

Dietary Restrictions Email Marketing Social Media Customer Experience 78

Restaurant Engine

MARCH 13, 2024

Incorporating food service trends brings in returning customers to see what’s new. In this article, we take a broad look at food service trends to know in 2024. In this article, we take a broad look at food service trends to know in 2024. Second, it’s showing your customers that you are doing it.

2024 52

2024 Food Compost Front of House 52

Modern Restaurant Management

FEBRUARY 13, 2024

This article explores some considerations for updating three key sections of your FDD this season and why franchisors should focus on them. Not only is it a critical sales tool for the franchisor, but it also gives a prospective franchisee vital insight into the franchise opportunity and help them make an informed decision to invest.

Document 188

Document Franchise Franchising Point of Sale 188

Modern Restaurant Management

MAY 21, 2021

It’s no wonder that restaurant franchising is so popular — franchisees buy into a proven business model with built-in branding, training and production methods, and (hopefully) a solid customer base. Contracts/leases for equipment and services. Franchisor Support. Know the True Cost. Contract with the architect.

Franchise 204

Franchise Franchising Tip Distribution Design 204

Perfect Daily Grind

JUNE 22, 2022

You may also like our article on how automation is shaping the coffee industry. In the 1970s, the first electronic self-service kiosk was introduced in the US, which included a touchscreen interface. For instance, the cost to check in a passenger at an airport using a self-service machine is around US 0.14

Serving 135

Serving Marketing Customer Service Beverage 135

Modern Restaurant Management

JUNE 27, 2022

Restaurant customers do everything from their phones. They may have discovered you from an Eater article, booked their reservation through OpenTable, or located you via Google Maps, and they will surely review their experience on Yelp — whether positive or negative — when their meal is complete. They Save Your Staff Time.

Online Ordering 204

Online Ordering Customer Service Fast Casual Recycling 204

Open for Business

AUGUST 4, 2023

These creative, personalized loyalty programs use tech and customer data to create an experience that goes way beyond discounts. Well-designed loyalty programs can help restaurants attract guests and encourage repeat visits. Next gen loyalty is a fresh, creative approach that personalizes and streamlines the customer experience.

2023 78

2023 Loyalty Program Customer Experience Customer Service 78

Future Food

NOVEMBER 16, 2020

Hospitality Mindset - A sales & service maximiser approach (Part 2). In part one of this article, I spoke about the customer’s timeless desire and appreciation of quality food and service and how this is the platform from which to drive food and hospitality sales. What’s Changed? Image via Good Food.

Hospitality 78

Hospitality Point of Sale Café Customer Service 78

Indoor Media

JULY 8, 2021

If a customer sees an ad that suggests your business has a special “half-off all food during happy hour” deal, and then they come to your restaurant and find that the deal only applies to french fries…they’re not going to be too happy, and they probably won’t come back to your business. Research to understand your customers.

Advertising 148

Advertising Social Media Consumer Goods Cash Management 148

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. This sparked a lively debate around the efficacy of mandatory service fees. Is it fair towards customers? On the other hand, tipping has always been perceived as a discretionary means to incentivize good service.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. This sparked a lively debate around the efficacy of mandatory service fees. Is it fair towards customers? On the other hand, tipping has always been perceived as a discretionary means to incentivize good service.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Future Food

NOVEMBER 7, 2021

Less human interaction will advance the involvement of robots in food preparation, service and delivery, prompting enhanced labour and operational efficiencies. Menus and food designed to travel. The uprise in delivery has manifestly changed chef’s thinking and influenced menu development.

2022 148

2022 Food Supply Entertainment Hospitality 148

Apicbase

MAY 8, 2024

However, with numerous similar systems available, tailored to various types of food service operations and specific use cases, you might ask, ‘Which software is the best fit for my business?’ ’ This article explores MarketMan’s features and assesses their suitability for different restaurant types.

Inventory 52

Inventory Food Supply Kitchen Safety Back of House 52

Perfect Daily Grind

APRIL 3, 2022

You might also like our article on storing small quantities of green coffee. She explains that these requirements have informed how they’ve designed their bags. Ecotact bags are specially designed hermetic packaging, developed especially for green coffee. Want to read more articles like this? Enjoyed this?

Online Ordering 199

Online Ordering Article Recycling Food Safety 199

Future Food

OCTOBER 7, 2020

One of our most in demand services currently, is the development of “Expression of Interest” strategies & campaigns. Our approach is designed to secure the optimal, and most appropriate operators, for the designated foodservice environment, aligned with the stakeholder aspirations and project confines.

Operations 78

Operations Beverage Catering Food Order 78

Future Food

JUNE 16, 2020

Winning back these customers will take time and will be dependent, to a large degree, on how well food operators have looked after the customers during lockdown. How customers want to connect with friends in an F&B environment will dictate how food operators will need to connect with customers.

Hospitality 120

Hospitality Food Food Safety Customer Service 120

Modern Restaurant Management

APRIL 20, 2022

Japan is another nation that embraced restaurant automation early and still does through its conveyor belt sushi lines that deliver small plates of food around to seated customers. This is what we discuss in this article. These machines allow customers to order food without talking to anyone until the moment of collection.

Mobile Ordering 215

Mobile Ordering Food Order Employee Relations Customer Service 215

Restaurant Engine

JULY 22, 2020

The customer experience starts with your online presence before it gets to your dining room. It’s often the “door” your customers first walk through. You want to always be working on improving customer experience for your restaurant online. In this article, we’re going to tell you how and give you some tips.

Customer Experience 126

Customer Experience Customer Service Online Ordering Social Media 126

Modern Restaurant Management

OCTOBER 22, 2021

This article will explore seven tips on using Facebook Ads to increase your market share of customers. You might also decide to create a custom landing page for visitors from social media. For example, check out how Pizza Express has enticed customers to dine with them with its free dough balls advert.

Social Media 198

Social Media Advertising Events Customer Experience 198