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Five Digitally Disrupted Industries to Study as Restaurants Make the Shift

Modern Restaurant Management

Today we will take a look at how disintermediation of the guest has impacted hotels, airlines, real estate, movies, and consumer packaged goods. In the 1970s, Southwest Airlines sold tickets by phone, at airports, and at their offices to avoid commissions from travel agents and remain competitive with car travel routes.

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Restaurant Revenue Management: 3 Killer Strategies to Boost Sales

7 Shifts

It was used in the airline and hotel industry to significant effect, with some companies reporting sales increasing of between 2 to 5%. It's now becoming more common in the restaurant industry because restaurants embody many of the same business characteristics of airlines and hotels that made revenue management so successful.

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Post-COVID 19 Dining Expectations (Infographic)

Modern Restaurant Management

Among the key findings: Respondents (77 percent) believe that restaurants have been hit the hardest by the pandemic, above the airline (54 percent) and live entertainment (42 percent) industries. Specific concerns were uncovered during the research, providing opportunities for restaurants to proactively address customer needs.

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Don’t Let COVID-19 Erode Customer Experience

Modern Restaurant Management

Outside of the restaurant industry, airlines, hotels, ride-sharing and other service companies have followed suit with similar policies to help keep their customers safe. On top of all of that, Nathan’s Famous, has also added partitions and anti-bacterial wipes to make customer’s feel safer using our self-service kiosks.

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What Now? COVID-19 Survival Guide for Restaurants

Modern Restaurant Management

Since the OneDine system was designed to integrate easily with most POS systems, CEO Rom Krupp announced that restaurants can be onboarded, at no cost, in as little as 72 hours. Credit card processing fees still apply. D6 Labs’ wireless sensors are ultra-reliable, flexible, and scalable enabling businesses to increase safety on day one.

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Engaging and Retaining Customer Loyalty with Restaurant Rewards Apps (Infographic)

Modern Restaurant Management

An effective strategy for fostering this customer loyalty is for a company to release a loyalty rewards app , which is designed specifically to drive repeat transactions with a single customer. The traveling industry is dominated mostly by different airline apps, but Uber, Lyft, and Airbnb make appearances on the top charts as well.

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MRM Research Roundup: End-of-September 2020 Edition

Modern Restaurant Management

Rewards Network, together with American Airlines AAdvantage Dining and United Airlines MileagePlus Dining, surveyed their members to learn more about what they anticipate their dining habits will look like over the next few months. How Comfortable are Diners? The price to purchase a hamburger cooking robot is about $60,000.

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