Modern Restaurant Management

JUNE 15, 2021

But one of the biggest digital investments restaurants can make is in advertising. In fact, the automating and upselling that occurs through predictive digital menus can lead to better management of inventory levels, preserving shelf time on low stock items, say onion rings, and recommending overstocked items such as fries.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

Restaurant Business

JUNE 11, 2025

All photos courtesy of Ascent Hospitality Management A pair of legacy family-dining brands are out to prove that age is only a number. The of-the-moment menu updates are part of sweeping rebrands at the two chains under owner Ascent Hospitality Management. View All Articles by This Author Want breaking news at your fingertips?

Fast Casual 167

Fast Casual Front of House Back of House Leadership 167

Restaurant Business

JUNE 11, 2025

marketing retail News Heather Lalley is the managing editor of Restaurant Business, Foodservice Director and CSP Daily news. She previously served as editor in chief of Winsight Grocery Business View All Articles by This Author Want breaking news at your fingertips? Sign up here.

Fast Casual 155

Fast Casual Cash Management Leadership Retail 155

Modern Restaurant Management

MAY 27, 2022

Well, keep reading this article to find out exactly how to incorporate images into your promotional emails. The links can go to your home page, product pages, customer service page, blogs, or articles, wherever you need them to go! But how can I use images in my restaurant email marketing campaigns? Include Webpage Links.

Email Marketing 508

Email Marketing Marketing SEO Social Media 508

Culinary Cues

JANUARY 3, 2023

This may have been the most important lesson I ever received, and I have carried it with me through more than 50 years as a chef, manager, educator, and consultant. In fact, when done from the heart – hospitality is your greatest advertising tool because your happy guests will pass along the word. _Danny Meyer. Restaurant Consulting.

Hospitality 466

Hospitality Customer Experience Customer Service Small Business 466

Modern Restaurant Management

JUNE 30, 2021

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Legislation. Restaurant Revitalization Fund Replenishment Act Introduced : On June 8, 2021, a bipartisan group of Senators and U.S. Litigation.

2021 474

2021 Restaurant Law Kitchen Safety Food Safety 474

Restaurant Business

JUNE 6, 2025

News Heather Lalley is the managing editor of Restaurant Business, Foodservice Director and CSP Daily news. She previously served as editor in chief of Winsight Grocery Business View All Articles by This Author Want breaking news at your fingertips? Sign up here. Get today’s need-to-know restaurant industry intelligence.

Fast Casual 140

Fast Casual Leadership 2025 2024 140

ChowNow

APRIL 4, 2025

Third-party ordering platforms, such as Uber Eats and DoorDash, manage the entire ordering process on your behalf. That kind of personalization feels less like advertising and more like hospitalityand thats what keeps guests coming back. This means customers place orders through your own website or appnot a third-party platform.

Ordering 195

Ordering Online Ordering Mobile Ordering Customer Experience 195

Culinary Cues

AUGUST 31, 2024

When properly developed and integrated into your operation, the mission statement will impact who you hire, how you train, the products you develop and sell, the way you lead and manage, how employees interact, the way that guests are approached, and how the world perceives you (the business) to be. Choose wisely.

Customer Service 413

Customer Service Social Media Customer Experience Reference 413

ChowNow

FEBRUARY 12, 2025

By the time you finish this article, youll know how to approach restaurant marketing the right way and not waste time doing guesswork, crossing your fingers, and then hoping you see new customers walking through the door. To learn more about restaurant branding, check out our article, Restaurant Branding 101 , to get started.

2025 195

2025 Marketing Email Marketing Operations 195

Perfect Daily Grind

DECEMBER 1, 2019

If you’re a coffee shop owner or manager, it can be one of the most profitable times of the year for this reason. Here are some practical tips for helping your business manage its festive season staffing challenges. You may also like How to Manage Staff Discipline in Your Café. Credit: Devon Barker. Credit: Tasmin Grant.

Management 171

Management Management Café Hiring 171

Modern Restaurant Management

DECEMBER 23, 2019

A portion of this article is included as a chapter in a new, 90+ page eBook – How to Start a Business from Scratch: Build a Successful Business and Turn Your Ideas Into Money. Use colors in consistent ways in your restaurant, on your social profiles, in your advertising, and in your marketing materials. Grab your free copy here.

Social Media 334

Social Media Customer Experience Customer Service Small Business 334

Modern Restaurant Management

FEBRUARY 1, 2022

When you aren’t a 100+ national restaurant chain with ample technology, infrastructure, and advertising dollars, you might wonder how you can compete for hearts and mouths. According to a recent article in QSR Magazine , Chipotle leverages techniques like predictive modeling to trigger purchasing journeys in new and lapsed customers.

Fast Casual 493

Fast Casual Dine-in Casual 2022 493

ChowNow

MAY 30, 2025

And if managing promo emails sounds like too much? You get free advertising through someone elses platform, and they get content or value for their audience. If youre looking for restaurant promotion ideas, youre in the right place. Dont do it manually. Just make sure the partnership actually aligns with your brand.

Ordering 195

Ordering Loyalty Program Social Media Email Marketing 195

Modern Restaurant Management

OCTOBER 16, 2023

With the COVID impacts behind us, people are back in restaurants but as the CNN article stated, it is different. Restaurants need to know their audience to ensure they’re catering to the people who are most likely to visit, while minimizing wasted advertising dollars.

Fast Casual 531

Fast Casual Fine Dining 2023 Consumer Goods 531

Social Hospitality: Restaurants

MAY 6, 2020

The Mayor’s Fund to Advance New York City and New York City Emergency Management will work closely with JetBlue, United Airlines, and other carriers to coordinate travel for medical professionals who are selected to provide their services in the city’s time of need. A few weeks ago, however, the Omni’s messaging took on a different tone.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

7 Shifts

OCTOBER 22, 2019

I think we've done a good job with that,” says Black Tap owner Barish in an article on CNN. Social Media Management The bulk of your efforts on Instagram will be concentrated into social media management for your restaurant. 5) Try Social Media Advertising Want to get more eyes on your dishes?

Marketing 284

Marketing Social Media SEO Consumer Goods 284

Goliath Consulting

APRIL 28, 2020

In our previous blog article, we briefly touched on the various advantages of third party delivery services, like how outsourcing delivery to a third-party service has an advantage of allowing smaller, local restaurants to get started quickly (2). Pros: Doubles as advertisement that increases exposure of your restaurant.

Delivery 269

Delivery Food Back of House Social Media 269

Goliath Consulting

JANUARY 11, 2021

One NRN article reported that more people are now “more mindful about how much and when they drink” (1). Zero-proof alcohols are also great in that some brands (such as Ritual Zero Proof) advertise their products as having little to no calories (8). More interesting is the changing behavior of the drinking majority.

Beverage 348

Beverage 2021 Consumer Goods Sports 348

EATER

MAY 26, 2021

Tea rooms declared themselves with roadside signs, advertised in early guidebooks, and occasionally employed eye-catching mimetic designs like a giant steam-spouting rooftop coffee pot. They acted as economics textbooks, providing guidance on negotiating leases, calculating capital, and managing kitchen staff. The Ashland Museum.

Back of House 330

Back of House Advertising Travel Small Business 330

7 Shifts

OCTOBER 22, 2024

Another way to get local backlinks is from local news articles, food bloggers, or restaurant directories to boost your visibility in search results. Online reviews influence 57% of millennials’ restaurant choices , which is why it's crucial to actively manage your online reputation.

Book 195

Book Marketing Email Marketing Social Media 195

7 Shifts

NOVEMBER 26, 2019

In this article, we’ll be highlighting six of the most pressing ones, as well as providing steps on how to face or resolve them. of weekly gross sales for franchise royalties and advertising. How to Solve This Problem There is a two-pronged approach to managing turnover at your franchise: better hiring and better retention programs.

Franchise 369

Franchise Franchising Restaurant Law 2015 369

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Checklist app automates daily food safety and operational task management as well as regular maintenance and audit procedures. ” The BOHA!

Employee Relations 517

Employee Relations Healthcare Online Ordering Customer Service 517

Goliath Consulting

MAY 8, 2020

Basically, a catering software manages business functions for the catering, event planning and banquet management industries, and you start by compare product reviews and features here (7). The company also has a management division that manages full-service restaurants.

Catering 248

Catering Point of Sale Delivery Customer Service 248

Indoor Media

APRIL 9, 2018

Digital advertising has become a practically mandatory element of marketing. This article, and our series of posts about digital marketing, will guide you through actionable steps you can take to knock your digital marketing out of the park! Measuring the success of advertising relies heavily on your expectations.

Advertising 78

Advertising Social Media Website Management Email Marketing 78

7 Shifts

JUNE 4, 2021

And while you may not picture a restaurant manager or worker parked at a desk to work, it's a huge part of restaurant management. If it's not measured, it won't be managed. In this article, we'll go into 15 key performance indicators for restaurants, why they're important, how to calculate them, and more.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

7 Shifts

AUGUST 18, 2024

Specialty bars focus on a particular type of drink or theme, such as wine bars or cigar bars, but can be much more expensive to manage. Hiring a Strong Team You'll need a manager, bartenders, waiters, and security. Recommended Reading: 22 Advertising Ideas Driving Guests To Tables 14. End with a launch party!

Bar 370

Bar License Email Marketing Customer Service 370

7 Shifts

DECEMBER 27, 2019

In this article you’ll learn: What’s to blame for high employee turnover in the restaurant industry What employee turnover costs the industry Several solutions for battling staff turnover What’s to blame for the restaurant industry’s high employee turnover rate? Turnover creates more than just financial repercussions.

Hiring 360

Hiring Front of House Customer Service Customer Experience 360

Restaurant Engine

APRIL 9, 2025

This is why its essential to manage your restaurants online reviews effectively. In this article, we look at managing your online reviews and how to turn feedback into positive outcomes. These reviews influence your customers choices of where to eat in your hometown more than traditional advertising.

Management 52

Management Management Website Management Email Marketing 52

Modern Restaurant Management

DECEMBER 13, 2019

In 1917, things really took off when the Direct Mail Advertising Association was founded, which is now the Data & Marketing Association. In 1905, Buckley-Dement and Company became the first direct mail agency, founded in Chicago.

Email Marketing 364

Email Marketing Marketing Consumer Goods 2015 364

Sling

SEPTEMBER 13, 2022

Effective retail management requires a vast array of skills. In a broad sense, those skills boil down to managing your time, managing your staff, managing their training, and managing change. Retail management 101 Master these skills one at a time. Retail management 101. That’s where we can help.

Retail 144

Retail Management Management Point of Sale 144

The Rail

AUGUST 28, 2024

Managing this transition effectively is a must to ensure customer satisfaction and meet customer expectations. In this article, we will explore the key aspects that need to be taken into account to maintain and even increase customer loyalty when relocating a restaurant. Her passion is to help businesses grow through marketing.

Loyalty Program 219

Loyalty Program Customer Service Social Media Customer Experience 219

EATER

APRIL 21, 2022

In fact, Wyman found a 1970s article in which Wakefield told a reporter that she came up with the recipe on a flight home from Egypt. As the chocolate chip cookie’s popularity grew, it acquired the legend that Wakefield created it by accident.

Back of House 263

Back of House Point of Sale Employee Relations Take-out 263

ChowNow

FEBRUARY 19, 2019

Basically, what they’re doing is advertising heavily to steal our business, and selling it back to us at a reduced rate.” Modern Restaurant Management: Are Online Ordering Services Killing Your Restaurant? These articles paint a vivid picture: It’s time for restauranteurs to fight back. .

Online Ordering 284

Online Ordering Mobile Ordering Food Order Delivery 284

7 Shifts

OCTOBER 22, 2024

With this restaurant advertising idea , you can leverage the power of social proof and user-generated content to attract new customers. Our team management software makes scheduling and assigning duties more efficient, keeping your team aligned and ready to execute your strategies.

Marketing 195

Marketing 2025 Social Media Email Marketing 195

Perfect Daily Grind

MAY 29, 2025

You may also like our article on what the coffee industry thinks about the “evolved” Q grader programme. The decision not to advertise membership signals a growing sense of disenfranchisement, most recently stemming from the CVA rollout. Then read our article on whether coffee associations have become too corporate.

Education 90

Education Certification Events Consumer Goods 90

7 Shifts

JUNE 16, 2024

Restaurant marketing strategies combine online and offline techniques to help managers create a strong brand identity, attract new customers, retain old diners, promote their restaurants, and ultimately increase revenue. However, setting up a food truck requires a huge investment and elaborate planning.

Marketing 195

Marketing 2024 Email Marketing Social Media 195