Modern Restaurant Management

NOVEMBER 28, 2022

Come 2023, it will be increasingly important for restaurants to factor technology into their budgets to adapt to the changing economic landscape and better meet consumer demand. However, when the pandemic hit, people were less sensitive to prices. In 2023, consumers will be more cost-conscious due to inflation and limited wallet share.

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2023 Technology Loyalty Program Mobile Ordering 504

Modern Restaurant Management

FEBRUARY 24, 2025

Only 14 percent of respondents described business performance as poor/very poor, which was down from 23 percent in 2023. Revenue growth in 2024 was largely driven by menu price adjustments. Despite pricing adjustments, profitability remained challenging in 2024. Restaurants are also implementing innovative retention strategies.

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2024 2025 2023 Loyalty Program 251

Modern Restaurant Management

APRIL 14, 2025

The report found that loyalty is eroding as brands worked hard to offer new limited time offers, value meals, upgraded loyalty programs, and digital innovations. based diners who recently ordered from a QSR, fast-food or fast-casual chai also found that value is about more than just price. The survey of 1,500 U.S.-based

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Loyalty Program 2025 Mobile Ordering Fast Casual 332

Modern Restaurant Management

APRIL 17, 2025

Today, we offer an innovative, all-in-one solution that helps our partners with everything from giving them a deeper understanding of who their guests are to maximizing revenue. This innovation remains central to our identity. 4 Based on American Express proprietary data from January 2023 to December 2023.

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Reservations Fine Dining 2024 2023 251

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. "With consumer behaviors now firmly established around off-premise dining solutions due to the pandemic, off-prem will remain a prevalent option for 2023. For part two, click here.

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2023 Loyalty Program Fast Casual Customer Experience 419

EATER

FEBRUARY 27, 2024

Fast food chain Wendy’s has announced plans to test “dynamic pricing” at its locations across the country, beginning in 2025. According to CNN, the move is a part of the chain’s $20 million investment in digital menu boards, which will allow it to tweak the price of a Biggie Bag or Frosty in real time. If so, you’re in luck!

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Pricing Food Loyalty Program Merchandise 344

Modern Restaurant Management

DECEMBER 27, 2022

Inflation is causing food prices – and food insecurity – to soar. . Tech tools will be instrumental in helping the food industry innovate to ensure that today’s problems don’t reduce our future food supply. million tons of grain. Technology can boost business operations in a variety of ways. Increase Quality and Accuracy.

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Food Safety Audits Food Supply Food 566

Modern Restaurant Management

OCTOBER 16, 2023

More closures in 2023 could reduce the number of restaurants to about 630,000 locations. In August 2023, only eight percent of consumers we surveyed say they do not eat out, so dining out is “in” again. In Causeway Solutions’ September 2023 survey*, we asked more than 800 U.S.

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Fast Casual Fine Dining 2023 Consumer Goods 531

Modern Restaurant Management

JANUARY 26, 2023

What issues/challenges do you see ahead for restaurants as we head in 2023 and what advice can you offer to help? Quick Service Restaurants (QSRs) in particular thrived during the pandemic, largely due to drive through capabilities and technological innovation. On the franchise side, what do you foresee in 2023?

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2023 Employee Relations Franchising Franchise 474

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. million by the end of 2023. Competition is heating up : In 2023, 47 percent of operators expect competition to be more intense than last year. "The

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2023 Consumer Goods 2022 Point of Sale 508

Modern Restaurant Management

MARCH 21, 2024

In all, we expect 2024 to be a better year for business than 2023 as the Federal Reserve executes the soft landing it has been seeking since this tightening cycle began. However, a tight labor market and stubbornly high food prices will continue to weigh on restaurant margins in 2024.

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2024 Small Business 2023 Food Truck 450

Modern Restaurant Management

JANUARY 31, 2024

Inventory : Generally, when food costs go up, operators will raise their menu prices by a small amount. But what we’ve found is that operators have been leaning on menu price hikes to cover their expenses for more than two years now, and they’ve finally reached the limits of what consumers are willing to pay.

Online Ordering 508

Online Ordering 2024 Website Management 2023 508

Modern Restaurant Management

JANUARY 30, 2023

Technologies such as the Internet of Things (IoT) can help them maximize 2023 financials by: Offering a better experience to diners and employees Increasing efficiencies and lowering expenses These technologies empower restaurants in various ways—from automating tasks to identifying emerging risks.

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Technology Fast Casual Waste 2023 474

Modern Restaurant Management

APRIL 9, 2024

Bank of America suggests that technological innovation is the real game-changer , and it could have a big impact on the overall bottom line for restaurants in 2024. Interestingly, a survey from 2023 showed that promotional deals were cited as the program type that would most convince consumers to eat at a restaurant.

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2024 Mobile Ordering Front of House Back of House 508

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board. percent decrease in claims.

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Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

FEBRUARY 7, 2024

As Merriam-Webster's word of the year for 2023, authenticity is proving to be something that people of all generations search for now more than ever. This is where innovative technology steps in, offering a silver lining. They can then experiment with different options and flavors to learn which customers respond best to and adapt.

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Social Media Customer Experience Influencer Dine-in 493

Modern Restaurant Management

JANUARY 13, 2023

“After 36+ years of serving innovative, California inspired cuisine, we are proud to have built an incredibly loyal and supportive CPK guest community, so we wanted to do something to show our appreciation as we kick off the new year,” said Ashley Ceraolo, SVP of Marketing at California Pizza Kitchen. Price may vary per market).

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2023 Menu Back of House Seasonal Menu 251

Modern Restaurant Management

JANUARY 8, 2024

This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits. Vanilla isn’t for everyone In 2023, marketing took a cue from the ice cream parlor, embracing segmentation with the same precision as a sundae artisan.

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2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

DECEMBER 31, 2024

The primary response was menu price increases, with nearly 61 percent of respondents adjusting prices to cope with the new reality. 2025: The Year of M&A Growth As lowering interest rates and technological innovation boost optimism, restaurant franchise leaders are turning their attention to mergers and acquisitions.

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Franchise Franchising 2024 Mobile Ordering 221

Modern Restaurant Management

MARCH 11, 2025

. – Sophia Goldberg, Founder and CEO, Ansa The big lesson I learned is that I've had to continue to adapt my pricing, because people are still watching their spending. That's why we instituted lower-priced lunch specials and made other adjustments. The world changed, and so did restaurants.

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Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

JANUARY 2, 2024

People will increasingly choose innovative products not only because they align with their values, but because they taste and perform better or otherwise meet personal preferences or needs. This shift will position cultivated meat as a long-term venture with the potential for far-reaching positive impacts on future generations.

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2024 Fast Casual Food Safety Insurance 493

Modern Restaurant Management

AUGUST 16, 2023

However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. Despite potential price increases, food service businesses can still generate creative strategies to bolster foot traffic and drive sales.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

Modern Restaurant Management

JANUARY 20, 2023

As consumers watch food prices continue to rise, the demand for cost-effective meal solutions are prompting c-stores, full-service, and quick-service restaurants to increase their offerings. © Modern Restaurant Management, 2023. This makes retention an even bigger concern than attraction for many.

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Food Food Supply Food Safety Customer Service 419

Modern Restaurant Management

OCTOBER 24, 2022

is holding around eight percent, which is causing the cost of eating out to rise alongside price increases for everyday items such as gas and groceries. For instance, holiday bonus cards can be set up to activate on January 1, 2023 – encouraging the customer to return in the New Year. Inflation in the U.S.

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Loyalty Program Consumer Goods Customer Experience 2022 390

Modern Restaurant Management

DECEMBER 19, 2022

So, whether you’re looking to open a new restaurant and bar or are responsible for ensuring your existing bar offerings stay up to date and relevant for your guests, let’s look at what trend-forward locations were doing in 2022 that can highlight opportunities heading into 2023. New and Unique Flavors. Pay Attention to Ice.

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Bar 2023 Back of House Coaching 474

Modern Restaurant Management

SEPTEMBER 11, 2023

But does pricing play a role? Whether from the East, West, or in between, respondents were birds of a feather when it came to price – most would tolerate price increases of up to 20 percent from the top two favorites before even considering switching brands. Both – with a smattering of price.

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Pricing 2023 2022 Reference 294

Modern Restaurant Management

NOVEMBER 15, 2023

A return to work in offices and higher grocery prices due to continued inflation pressures are among the factors leading to nearly one in four U.S. Heading into the end of 2023, two-thirds of consumer households (64 percent) planned to spend at the same levels with restaurants as they did over the second and third quarters of the year.

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Loyalty Program Mobile Ordering Website Management Online Ordering 275

Modern Restaurant Management

AUGUST 22, 2023

While it’s promising, it’s not the magic bullet to increase your revenue in 2023. This enables them to identify complex relationships that drive consumer behavior and make data-backed decisions about seasonal menus, specials and pricing.

Marketing 419

Marketing Social Media Point of Sale Customer Service 419

Modern Restaurant Management

MARCH 8, 2024

Q4 Restaurant Trends Toast released its Q4 2023 Restaurant Trends report that examined catering activity around the holidays, large events, cold-weather food and alcohol preferences, and weekly tipping trends. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.

Catering 251

Catering 2024 2023 Guest Recovery 251

Modern Restaurant Management

SEPTEMBER 27, 2024

A 2023 study by Toast found that 30 percent of staff in the restaurant industry are at risk of leaving in the next two years, highlighting an equally concerning high turnover rate within this sector. From 2023, consumer spending has been steadily increasing and is set to continue into 2025. percent year-over-year, compared to 0.4

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Food Truck Fast Casual Food 2024 251

Modern Restaurant Management

MAY 31, 2024

percent of diners noting that recent price increases have altered their spending habits, and 58.5 Menu selection (55 percent) and menu pricing (50 percent) are the top motivators for consumers when choosing a new restaurant to order from. percent from 2023 to 2033. billion in 2023. Consumers crave more for less.

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Online Ordering Ordering Hiring 2024 391

Perfect Daily Grind

APRIL 21, 2023

Mon, 17 Apr Colombian chain Juan Valdez to open flagship store in Madrid in May 2023. La Marzocco opens temporary store at 2023 Design Week Milan. In March 2023, the company certified another 88 Greener Stores in 18 additional markets, including in the UK. Expo Café Uruguay 2023 to be held on 12 and 13 August.

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Pricing 2023 Café Workshop 129

Perfect Daily Grind

FEBRUARY 24, 2023

According to the US Food and Drug Administration, the affected products have the following expiration dates: 8 March 2023, 20 May 2023, 4 June 2023, and 10 June 2023. World AeroPress Championship publishes rules and regulations for 2023 competition. World of Coffee Athens will take place from 22 to 24 June 2023.

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2023 2022 Workshop Agriculture 136

Perfect Daily Grind

APRIL 19, 2023

The 2023 expo will take place in Portland, Oregon – a city with a thriving specialty coffee culture. The expo allows a wide range of international coffee professionals and enthusiasts alike to network, build relationships, learn, and experience the latest innovations in the coffee sector.

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2023 Workshop Events Equipment 164

ChowNow

OCTOBER 26, 2023

For example, when asked directly, most diners listed quality of food, cleanliness, service, and pricing as the biggest influences on customer satisfaction, which isn’t surprising. Here we see that technology and innovation features score much higher with derived importance (DI) rankings.

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Mobile Ordering Customer Experience Customer Service Influencer 243

Perfect Daily Grind

MAY 12, 2023

The 2023 WAC finals will take place immediately after this year’s Australian AeroPress Championship, which will be hosted by Fieldwork Coffee. points at 2023 Best of Ka‘ū competition. ZHAW Coffee Excellence Centre opens applications for 2023 Certificate of Advanced Studies. Tim Hortons to launch in South Korea in 2023.

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2023 Webinar 2030 Workshop 134

EATER

SEPTEMBER 18, 2024

Or maybe you remember seeing those iconic ’70s storage canisters , which still command solid prices in antique malls and on eBay. That wasn’t enough — in 2023, the company announced that it would need a cash infusion to stay afloat , and this week’s bankruptcy filing indicates that those financial woes have only worsened.

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Recruiting 2023 Retail 2022 317