Modern Restaurant Management

APRIL 16, 2025

With food and overall costs climbing, owners and managers are finding creative ways to reduce expenses and manage their spending more efficiently. A new report highlights the need to assess this spending, with operators spending 34 percent more on food than last year. Restaurants nationwide are facing growing uncertainty.

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Back of House Food Supply Waste Transportation 251

Modern Restaurant Management

APRIL 10, 2024

Restaurant operators have faced stiff headwinds since 2020, with a near-constant swirl of inflation, supply chain and labor challenges. According to September 2023 numbers from the National Restaurant Association , 49 percent of restaurants reported year-over-year increases in same-store sales. Coffee in 2023.

2023 493

2023 Point of Sale Loyalty Program 2024 493

Modern Restaurant Management

DECEMBER 22, 2022

Rising food costs are the number one issue of concern for chefs heading into 2023, according to the survey, with 44 percent of respondents ranking it as their top worry. Rising labor costs, the inability to find staff to hire, and rising non-food costs (utilities, containers, furniture, etc.)

Food Supply 475

Food Supply 2023 Fine Dining Fast Casual 475

Restaurant Business

JUNE 17, 2025

Continue to Site >>> Menu C-stores are stealing fast-food tactics. Not quite yet An easy way to bring bold Korean flavors to modern menus From BBQ to beverages, menus are seeing a lot of action Food C-stores are stealing fast-food tactics. Photo: Shutterstock Made-to-order food, value offerings, loyalty programs.

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Food Fast Casual Leadership Loyalty Program 275

Modern Restaurant Management

OCTOBER 23, 2024

We like to say waffles “drip with success” for food service operators, and it's because of four key factors: profitability, versatility, consumer experience and operational efficiency. “Waffle-omics” is a term we use at Golden Waffles. It’s a favorite of ours and pretty straightforward.

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Back of House Seasonal Menu 2024 Customer Experience 221

Modern Restaurant Management

JANUARY 31, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of dramatic Valentine's Day shift, best food scenes, and the evolution of c-store foodservice. As they grapple with rising costs across their supply chain, 71 percent of restaurants plan to increase prices this year.

Marketing 221

Marketing Loyalty Program 2024 2025 221

EATER

OCTOBER 21, 2024

The most accurate measure of land or CO2 “saved” by ordering a PLNT Burger is only attained if every purchase were originally intended to be for a fast-food beef burger instead. Nor has eating plant-based meat even made a significant impact on beef production, according to a 2023 report. Congratulations. So he took action.

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Sustainability Sourcing Consumer Goods Seasonal Menu 327

Modern Restaurant Management

JANUARY 26, 2023

Other supply chain related events, which spanned from restaurant equipment (creating issues for restaurant development and timing) to the Avian flu/eggflation issues, also negatively impacted the industry. What issues/challenges do you see ahead for restaurants as we head in 2023 and what advice can you offer to help?

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2023 Employee Relations Franchising Franchise 476

Modern Restaurant Management

JANUARY 30, 2023

Yet, threats to limited-service and full-service restaurants are still lurking behind the scenes. Full-service restaurants, for instance, are particularly subject to the effects of inflation—as consumers appear to shift some spending to limited-service establishments and QSRs to save food costs.

Technology 475

Technology Fast Casual Waste 2023 475

Culinary Cues

MARCH 16, 2025

How can we stay in business when customers have no interest in leaving their homes? Eventually we figured it out (to some degree) but in the process lost an enormous number of restaurants from 2020 2023. The supply chain is fragile and now with imposed tariffs this may become an even greater concern. Do you remember this?

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Food Supply Customer Service Delivery Recruiting 232

Modern Restaurant Management

JANUARY 13, 2023

Since the pandemic, restaurants have endured a plethora of issues ranging from fluctuating dining restrictions to supply chain issues to rising food prices. Evidently, restaurants will still have to work to meet increased demand, and customer service must be a focal point even when tightening budgets.

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Front of House Back of House Online Ordering Food Order 530

Modern Restaurant Management

MARCH 11, 2025

The customer's needs always come first, even though my prices continue to rise. Self-ordering kiosks, QR codes, mobile apps and loyalty reward cards have created more personalized experiences, which increase the likelihood customers will return. Technology has redefined service models, but great hospitality remains irreplaceable.

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Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

OCTOBER 24, 2024

B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list. Green Restaurant and Slow Food were others we considered.

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Certification Fast Casual Front of House Government 221

Modern Restaurant Management

JANUARY 9, 2023

expect to be less profitable in 2023. Rising food, labor and energy/utility costs pose significant challenges heading into 2023. business leaders anticipate a recession in 2023, according to JPMorgan Chase’s 2023 annual Business Leaders Outlook survey. The majority of small and midsize U.S.

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2023 Employee Relations Small Business Food Supply 353

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

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2024 Loyalty Program Cash Management Customer Experience 540

Modern Restaurant Management

JANUARY 20, 2023

Learn how the foodservice industry can stay competitive and fresh amid widespread food and labor shortages. As consumers watch food prices continue to rise, the demand for cost-effective meal solutions are prompting c-stores, full-service, and quick-service restaurants to increase their offerings. Consistency is key.

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Food Food Supply Food Safety Customer Service 419

Modern Restaurant Management

DECEMBER 26, 2023

In 2023, the restaurant industry experienced a remarkable transformation, driven by the rapid integration of advanced technologies. This helped them improve customer relationships, loyalty, satisfaction, and retention. These innovations were pivotal in safeguarding the safety of customers and foods.

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Dietary Restrictions Food Safety Food Supply Food Truck 311

Modern Restaurant Management

APRIL 11, 2024

The year 2024 promises a journey of adaptation and fierce competition for the restaurant industry as it manages stronger-than-expected economic data and slowing inflation while dealing with the headwinds of short labor supply, more demanding customers and an uncertain political environment. The key lesson both establishments teach?

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2024 Customer Experience Compost Loyalty Program 474

Restaurant Business

JUNE 11, 2025

The Atlanta-based company is hoping that more modern food and restaurants will help its brands break through with younger consumers. And, like the rest of family dining, they have been losing customers. That means you can now get boba at Perkins. By Joe Guszkowski on Jun. Systemwide sales fell 5.3% at Perkins last year and 6.4%

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Fast Casual Front of House Back of House Leadership 185

Modern Restaurant Management

MAY 9, 2023

From the humble QR code, which quickly became a mainstay during the pandemic, to recent reports of “digital-only” restaurants, tech is starting to define service for restaurants and customers alike. Using customer data, AI systems can make inferences about what items may suit their tastes.

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Mobile Ordering Customer Experience Food Order Seasonal Menu 445

Modern Restaurant Management

MAY 5, 2021

Each year, food waste in the restaurant industry reaches losses that are in the billions. And, while there are multiple points of waste throughout the food supply chain, imagine if it were possible to limit losses due to power outages. It drops to 22 percent in 2023 and after that, it drops to 10 percent.

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Food Supply Employee Relations Waste Leadership 579

Modern Restaurant Management

JANUARY 5, 2022

Indoor dining closures, staff shortages and the supply chain are ongoing issues, especially as the Delta and Omicron variants continue to spread. Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages.

Technology 418

Technology Online Ordering Front of House Back of House 418

Restaurant Business

JUNE 17, 2025

Every now and then, Greenlane customers might find the 6-foot, 6-inch person working the drive-thru window looks a lot like Tampa Bay Buccaneer tight end Rob Gronkowski. We like to surprise the customers, especially after we open a new location. At Greenlane, there’s no dine-in service. Continue to Site >>> Menu Forget coffee.

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Fast Casual Leadership Mobile Ordering Casual 162

Modern Restaurant Management

JANUARY 13, 2023

” To redeem their prize, guests must bring back their unopened “Thank You” envelope to any full-service CPK location between January 16 and April 23 and have a CPK restaurant manager open it. This promotion is just one way Slice Factory exemplifies food and family being at the heart of the brand. Nashville Kick.

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2023 Menu Back of House Seasonal Menu 252

Culinary Cues

JUNE 14, 2022

Let’s begin with some facts about the business of serving food: There are more than 1 million restaurant locations in the United States. 64% of those independent restaurants were “full-service”. Everywhere you look, people are beginning to line up for a return to the good old days of restaurant service. Remember only 1.4%

Fine Dining 474

Fine Dining Food Supply Customer Service Presentation 474

EATER

SEPTEMBER 20, 2023

Justin Sullivan/Getty Images According to a new study, grocery stores could keep more food out of landfills, increase profits, and pad customers’ pockets by adopting a practice widely used by airlines, hotels, and other industries This story was originally published on Civil Eats. Picture yourself grocery shopping.

Waste 343

Waste Pricing Airlines Food 343

EATER

SEPTEMBER 30, 2024

When supply infrastructure falters due to climate change, chefs and restaurant owners need to get creative This story was produced in collaboration with Civil Eats. Yet global warming is steadily affecting fisheries and farms around the world and the foods they yield. Climate change has affected the supply of other foods, too.

Food Supply 305

Food Supply Pricing Agriculture Supplies 305

Perfect Daily Grind

JUNE 15, 2025

Brands are forced to strike a balance between quality, value, and customer service. As third wave and specialty coffee proliferated in the late 2000s, the way that coffee brands communicated with their customers changed significantly. Print and offline marketing remain crucial tools. The impact of AI on SEO is most notable.

Marketing 133

Marketing Email Marketing Social Media SEO 133

Goliath Consulting

JUNE 21, 2022

Since the war between Ukraine and Russia started, there has been intensified supply chain problems with food and other items. 1 Since this supply chain has been disrupted, the US, UK, Indonesia, Germany, Netherlands, and India have faced significant difficulties locating sunflower and vegetable oils. Grain Shortage.

Supplies 195

Supplies 2023 Food Supply Agriculture 195

7 Shifts

JANUARY 20, 2023

This means big business for restaurants, and a surge in customers and sales. While some restaurants may see a decrease in business on Super Bowl Sunday due to the game being televised, many others see it as an opportunity to bring in more customers. Super Bowl 2023 Promotion Ideas for Bars and Restaurants 1.

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Specials 2023 Social Media Email Marketing 195

Modern Restaurant Management

APRIL 18, 2024

Over the next ten years, there will likely be a sharp increase in demand for automated restaurant fryers due to the introduction of cutting-edge technologies in food service equipment. percent over the forecast period of 2023 to 2033. Million in 2023 to US$ 854.6 The market sales are on course to increase from US$ 495.6

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Marketing Food Supply Equipment Kitchen Safety 296

Restaurant Business

JUNE 13, 2025

With more than 25-years of experience, Secor previously served as senior vice president of operations and training at GoTo Foods. He joined the restaurant in 2023 after working in Washington, D.C. By Restaurant Business Staff on Jun. At Taco John’s, she will oversee restaurant operations, technology and training.

Leadership 157

Leadership 2025 Email Marketing Magazine 157

EATER

SEPTEMBER 11, 2024

Lille Allen Six chefs and restaurant owners from across the country explain why restaurants feel so expensive right now, and how they’re coping with high prices and customer complaints Dining out involves calculating the intangible: What is hospitality worth to you? The food was great,” we say, “but.” We are eating out less often.

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Pricing Back of House Food Order Front of House 363

Perfect Daily Grind

MAY 12, 2023

The 2023 WAC finals will take place immediately after this year’s Australian AeroPress Championship, which will be hosted by Fieldwork Coffee. points at 2023 Best of Ka‘ū competition. points at 2023 Best of Ka‘ū competition. ZHAW Coffee Excellence Centre opens applications for 2023 Certificate of Advanced Studies.

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2023 Webinar 2030 Workshop 183

Modern Restaurant Management

JUNE 27, 2023

In its 2023 State of the Industry report, the National Restaurant Association found that exactly half of all operators expect to be less profitable as compared with the previous year. Operators are doing what they can, but rising costs and fewer customers are like a vise with mounting pressure on all sides.

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Operations Consumer Goods Point of Sale Seating 277

The Rail

APRIL 4, 2023

This is how you show them the colors and textures of your food. In 2023, the projected spending for social platform advertising for restaurants is over twenty-eight billion dollars. alone, part of the equation is knowing where your customers spend their time. You’re sharing an edible experience. Is it Instagram?

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Social Media Front of House Advertising 2022 264

Perfect Daily Grind

FEBRUARY 24, 2023

According to the US Food and Drug Administration, the affected products have the following expiration dates: 8 March 2023, 20 May 2023, 4 June 2023, and 10 June 2023. World AeroPress Championship publishes rules and regulations for 2023 competition. Marco Beverage Systems launches ColdBRU system.

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2023 2022 Workshop Agriculture 179