Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. I think I was most surprised by the fact that 72 percent of FSR operators said they had a dedicated website – I thought this would be higher. What results did you find surprising and why?

Online Ordering 508

Online Ordering 2024 Website Management 2023 508

Modern Restaurant Management

DECEMBER 20, 2024

Music can play a role to enhance the dining experience, setting the mood and complementing the menu and design. A made-for-business streaming service ensures restaurants are playing legal music, enables operators to enhance the customer experience and eliminates the danger of hefty fines. percent increase from 2022.

License 221

License Operations Fine Dining Customer Service 221

Modern Restaurant Management

AUGUST 26, 2024

This convenience has made the online food delivery market massive, with global revenues of over $1 trillion in 2023 alone. In-House vs. Third-Party Delivery In the past, customers had to call or fill out forms on the restaurant's website to get food to their doorsteps. As the huge market keeps growing, expected to hit $1.8

Delivery 448

Delivery Online Ordering Mobile Ordering Customer Service 448

Modern Restaurant Management

NOVEMBER 1, 2022

Restaurant guests in cost-saving mode are eating out less and more conscious of menu prices, according to Restaurants: Consumer Trends Fall 2022/Winter 2023 a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine.

Fine Dining 473

Fine Dining Seasonal Menu Social Media 2022 473

Modern Restaurant Management

DECEMBER 28, 2023

A Decade of DoorDash DoorDash celebrated its 10th anniversary by unveiling Dash From the Past 2023 and Dash From the Past: A Decade Delivered, which checks in on popular trends as we celebrate the best of what users have dashed over the past year, and over the past decade. million Instagram followers.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

JUNE 22, 2022

Modern Restaurant Management (MRM) magazine caught up with co-owner Stuart Snyder to discuss the Southwest Harbor, Maine landmark’s past, present and future. What Harvard Beal founded in 1932 as a wholesale fish market evolved into a go-to waterfront dining destination and experience. What is the Beal’s story?

Seasonal Menu 474

Seasonal Menu Food Truck Consumer Goods Customer Experience 474

Modern Restaurant Management

JANUARY 5, 2022

The 2020 COVID-19 pandemic and its echoing effects have heavily impacted the restaurant industry, and as a result it continues to experience many restrictions. Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages.

Technology 418

Technology Online Ordering Front of House Back of House 418

Culinary Cues

AUGUST 31, 2024

Every marketer insists that a company have a clear mission statement that is designed to give direction to a company and clearly articulate to the customer and employee, what the company stands for. If you can get your inspired mission across with very few words, then it is more likely that staff and customers will remember it and “buy-in”.

Customer Service 414

Customer Service Social Media Customer Experience Reference 414

Perfect Daily Grind

JUNE 15, 2025

Brands are forced to strike a balance between quality, value, and customer service. As third wave and specialty coffee proliferated in the late 2000s, the way that coffee brands communicated with their customers changed significantly. Print and offline marketing remain crucial tools. The impact of AI on SEO is most notable.

Marketing 130

Marketing Email Marketing Social Media SEO 130

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Management 352

Management Management Operations Mobile Ordering 352

EATER

AUGUST 20, 2024

In 2023 alone, Walmart sold more than $264 billion in groceries, more than double the sales of its two closest competitors combined. By 2023, after Fly By Jing had grown, solidifying its supply chain and hiring more employees, Gao had decided she was ready for Walmart. Walmart was going to allow us to reach those customers.”

Retail 305

Retail Point of Sale Food Supply 2023 305

Perfect Daily Grind

JANUARY 13, 2023

Oatly appoints Bryan Carroll as UK General Manager. Carroll has 25 years’ experience working in the retail, foodservice, and out-of-home sectors, and will initially focus on expanding Oatly’s foodservice and OOH partnerships. Sigep 2023 to host seven Italian National Coffee Championships from 21 to 25 January.

2023 183

2023 Events Website Management Leadership 183

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come.

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

7 Shifts

JANUARY 20, 2023

This means big business for restaurants, and a surge in customers and sales. While some restaurants may see a decrease in business on Super Bowl Sunday due to the game being televised, many others see it as an opportunity to bring in more customers. Super Bowl 2023 Promotion Ideas for Bars and Restaurants 1.

Specials 195

Specials 2023 Social Media Email Marketing 195

7 Shifts

FEBRUARY 7, 2024

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Restaurant employee scheduling software Other than having a good product, your staff and how you manage them is the ultimate marker of restaurant success.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “We have brought together some of the best in the business to create a genuine tavern experience,” commented Taffer. ” Taffer's Tavern Inks Multi-Unit Deal. .

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

Modern Restaurant Management

JUNE 28, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on the impact of California's minimum wage, customer satisfaction, AI use in restaurants, popular cocktails and bathroom readiness. Customers are responding favorably to menu changes that offer more variety.

2024 294

2024 Mobile Ordering White Paper Food Order 294

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchising 471

Franchising Franchise Food Fast Casual 471

Modern Restaurant Management

NOVEMBER 15, 2023

Heading into the end of 2023, two-thirds of consumer households (64 percent) planned to spend at the same levels with restaurants as they did over the second and third quarters of the year. A return to work in offices and higher grocery prices due to continued inflation pressures are among the factors leading to nearly one in four U.S.

Loyalty Program 275

Loyalty Program Mobile Ordering Website Management Online Ordering 275

Perfect Daily Grind

FEBRUARY 24, 2023

According to the US Food and Drug Administration, the affected products have the following expiration dates: 8 March 2023, 20 May 2023, 4 June 2023, and 10 June 2023. World AeroPress Championship publishes rules and regulations for 2023 competition. World of Coffee Athens will take place from 22 to 24 June 2023.

2023 179

2023 2022 Workshop Agriculture 179

Perfect Daily Grind

NOVEMBER 4, 2022

The Unlimited subscription costs US $13 per week and allows customers to order unlimited coffee and tea beverages at seven of the roaster’s locations. Sucafina will offer IMPACT-verified shipments in early 2023, and plans to verify all of its direct supply chains by 2025. PRF to return to Colombia on 6 and 7 July 2023.

2023 166

2023 Hospitality 2022 Food Supply 166

Modern Restaurant Management

OCTOBER 9, 2024

To learn more about how restaurants can optimize and create craveworthy catering menus, Modern Restaurant Management (MRM) magazine reached out to Michelle Smart, Chief Customer Care Officer at ezCater, for real-world examples and tips. Restaurants require different menus, operations, and technology to manage their catering business.

Catering 221

Catering Dietary Restrictions Seasonal Menu Tip Distribution 221

EATER

FEBRUARY 26, 2024

My own first experience at the restaurant was a first date with a man whose name I do not remember, but I vividly recall that I accidentally (lightly!) People want that experience in our restaurants, not at home.” They want the experience to feel the same in Nashville or California or wherever you go.”

Dine-in 317

Dine-in Customer Experience Specials Cash Management 317

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It is your roadmap to attracting and retaining customers. Identify Target Customers. Restaurant owners and operators wear a lot of hats. Table of Contents.

Seating 221

Seating Email Marketing Marketing SEO 221

Perfect Daily Grind

JUNE 18, 2025

In recent years, more trade shows and expos have been taking place in Europe specifically, which accounted for almost a quarter of the world’s coffee consumption in 2023, according to the European Coffee Federation. We’ll also highlight our Zero Waste Box initiative in Europe, now available in the UK, and our custom branding service.”

Café 93

Café Events 2025 Website Management 93

EATER

MAY 31, 2023

That’s why in 2005, Andrew launched Andrew’s Honey with his father and brother, selling jars of honey online and at the Union Square Greenmarket, where their customers include restaurants like Eleven Madison Park and Gramercy Tavern and food world luminaries like Jean-Georges Vongerichten and Padma Lakshmi. Eater: What does your job involve?

Insurance 246

Insurance Email Marketing Cash Management 2005 246

7 Shifts

JUNE 1, 2022

Website: BITAC Food and Beverage. Website: MURTEC. Website: The International Restaurant and Foodservice Show of New York. Website: Food Marketing Conference. Website: Restaurant Franchising and Innovation Summit. Website: Bar & Restaurant Expo. In-Person or Virtual: In-Person. When: January.

2022 195

2022 Fast Casual Website Management Workshop 195

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

7 Shifts

JUNE 16, 2024

million worldwide, and in 2023, there were about 749,404 restaurants in the United States alone. After analyzing the latest industry trends, viral content, and successful campaigns, we have developed an all-in-one marketing guide to help you craft your strategy to attract new customers and keep your previous diners coming back.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Perfect Daily Grind

NOVEMBER 14, 2022

Earlier this year, we announced that Producer & Roaster Forum (PRF) will return to El Salvador in 2023. PRF El Salvador will be held at the Salamanca Exhibition Centre in San Salvador on 16 and 17 March 2023. If you’re interested in being a volunteer at PRF El Salvador, please apply by 20 January 2023. Volunteer profile.

Workshop 173

Workshop Events 2023 Certification 173

The Rail

JANUARY 9, 2024

A new report from Bank of America revealed that silver spenders are the only generation who increased their consumer spending in 2023. Make sure your restaurant has plenty of places to sit in the restaurant that are cozy, like booths or cushioned chairs, and promotes a peaceful dining experience is key.

Loyalty Program 147

Loyalty Program Social Media Website Management Back of House 147

Perfect Daily Grind

FEBRUARY 17, 2023

Applications are open until 1 July 2023 and the application form is here. Along with the closure of 53 stores in the country, Tim Hortons suggests rising inflation could impact the business in 2023. Wed, 15 Feb World AeroPress Championships opens 2023 host applications. ofi partners with USAID to support coffee farmers in Peru.

2022 166

2022 2023 Cash Management Food Supply 166

Sling

JULY 31, 2023

Bar owners and managers have to think about things like good staffing practices , inventory management , marketing tactics , and curating an appealing menu. Selecting The Right Bar Software Tools aimed at owners or managers of bars and restaurants are a rapidly expanding area of software development.

2023 78

2023 Bar Management Management 78

Open for Business

JULY 7, 2023

But when it comes to restaurants, the word hospitality has always meant the art and science of crafting a warm, welcoming, and positive experience for guests. For guests, it’s the whole experience that matters more than any single aspect of hospitality. In the travel and tourism industry, it means something a little different.

Hospitality 78

Hospitality 2023 Front of House Social Media 78

Sling

JULY 24, 2023

Restaurant management software is a rapidly expanding niche of software development. Some of these apps are designed to solve specific problems, like shift scheduling or point of sale , while others boast all-in-one suites for every aspect of restaurant management. 9) Clover Another POS software solution serving restaurants is Clover.

2023 78

2023 Management Management Tip Distribution 78

Open for Business

MARCH 23, 2023

Demand in 2023 is still below 2019 levels, according to a report from Fortune Business Insights, so you’ll want to do everything you can to grow your restaurant’s fan base. Your brand is everything, so it makes sense to have a dedicated team member managing it.

2023 78

2023 Marketing Social Media Email Marketing 78