Modern Restaurant Management

MARCH 11, 2025

. – Noah Glass, Founder & CEO of Olo The pandemic was a transformative period for the restaurant industry, leading to significant changes in how both restaurants and consumers operate. That led to an employee shortage, especially for high-quality and experienced management positions.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

EATER

SEPTEMBER 8, 2023

The disruptions also affected phone support, online stores, and appointment management. Square, which was started in 2009 by Twitter co-founder Jack Dorsey, allows restaurants to not only process payments but also manage tables, inventory, marketing, and staffing. For that, we are truly sorry.

Cash Management 329

Cash Management Point of Sale 2009 Online Ordering 329

Modern Restaurant Management

MAY 5, 2023

In 2023, it is estimated that 87 million Americans will dine out on Mother’s Day. This type of technology-aided self-service speeds up things in the kitchen, and is not subject to misunderstandings between customers and cash operators, all while reducing the burden on the staff and the waiting time for customers.

Mobile Ordering 419

Mobile Ordering Online Ordering Customer Service Customer Experience 419

Modern Restaurant Management

JANUARY 31, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of dramatic Valentine's Day shift, best food scenes, and the evolution of c-store foodservice. Profit margins for the sector may remain flat or grow slightly as commodities inflation eases and operators streamline operations.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

NOVEMBER 27, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of Drinksgiving and Thanksgiving trends, FSR challenges, and "out-of-the-box" dining habits. The annual report surveys 600 independent full-service restaurant (FSR) owners and operators from across the U.S.,

2025 221

2025 Loyalty Program 2024 Back of House 221

Modern Restaurant Management

AUGUST 16, 2023

However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. Gone are the days of cash-only transactions. The food industry has been historically slow to integrate technology and digital solutions.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

The Rail

DECEMBER 2, 2024

Today, more than ever, restaurants are turning to custom-built apps to improve convenience, streamline operations, and foster customer loyalty. Building a food delivery app for your restaurant can help you expand your reach, streamline operations, and foster customer loyalty. from 2023 to 2030. If so, you’re not alone.

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Delivery Food Loyalty Program Food Order 147

Modern Restaurant Management

JANUARY 10, 2023

Given its success rate, 52 percent of TikTok marketers surveyed plan to spend more money on the platform in 2023. Modern Restaurant Management (MRM) magazine asked Burke to offer additional insights on how restaurants can best use Tik Tok in their marketing efforts. ” said Molly Burke, senior retail analyst at Capterra.

Marketing 531

Marketing Social Media Small Business Cash Management 531

Modern Restaurant Management

JANUARY 13, 2023

In this column, Modern Restaurant Management (MRM) magazine looks at newly introduced menu items from top brands. Prizes range from discounts off a meal, free pizza for a year, a trip for two to California and cash prizes from $500 to $50,000. Each envelope contains a secret prize, redeemable on a future visit.

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2023 Menu Back of House Seasonal Menu 251

Modern Restaurant Management

MARCH 15, 2023

Dynamic pricing would add friction to the guest experience, according to Capterra’s 2023 Dynamic Pricing in Restaurants. Modern Restaurant Management (MRM) magazine asked Molly Burke, senior restaurant analyst, Capterra, for additional insights on the survey results. In reality, dynamic pricing is far from a silver bullet.

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Pricing Consumer Goods Customer Experience Food Order 497

Modern Restaurant Management

APRIL 7, 2023

Restaurant equipment directly affects the customer experience and operating efficiency from the quality of food offered, the food preparation time and the front and back of house staff levels required to properly service the customer. JPMorgan Chase found the median small business holds 27 cash buffer days in reserve.

Cash Management 251

Cash Management Equipment Front of House Small Business 251

EATER

APRIL 10, 2024

Wonder, which operates 11 locations mostly in New York City and its adjacent suburbs, is intent on rethinking restaurant delivery. It was a wild, expensive, and ultimately impractical idea, and in early 2023 Wonder ditched the vans in favor of brick-and-mortar locations, the first opened in February 2023 on Manhattan’s Upper West Side.

Delivery 356

Delivery Cash Management Point of Sale Back of House 356

Modern Restaurant Management

SEPTEMBER 25, 2023

In the US alone, restaurant sales are forecast to hit $997 billion during 2023, according to the latest National Statistics. The rate of people moving away from using cash is rising steadily. In 2018, 29 percent of Americans reported that they made no cash purchases in a typical week; by 2022, that figure had risen to 41 percemt.

Cash Management 322

Cash Management Point of Sale Training Information 322

7 Shifts

MAY 15, 2023

Did you know that payroll/labor makes up almost one-third of a restaurant's operating costs ? Restaurant payroll is a system for calculating and managing the salaries of employees in a restaurant. Employers need to track hours, calculate wages, manage shift schedules , and maintain employee records.

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2023 Tip Distribution Audits Restaurant Law 195

Modern Restaurant Management

AUGUST 9, 2024

Here are some significant data insights she shared with Modern Restaurant Management (MRM) magazine. When late payments are such a common occurrence in a company and over a prolonged period (12+ months), it’s usually an indicator of cash flow problems, which are often exacerbated by high debt, increasing expenses and declining sales."

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2024 Cash Management 2023 Magazine 251

EATER

AUGUST 20, 2024

In 2023 alone, Walmart sold more than $264 billion in groceries, more than double the sales of its two closest competitors combined. By 2023, after Fly By Jing had grown, solidifying its supply chain and hiring more employees, Gao had decided she was ready for Walmart. They don’t leave you on an island.

Retail 308

Retail Point of Sale 2023 Food Supply 308

Perfect Daily Grind

JUNE 15, 2025

Current market challenges mean it’s never been harder to operate a coffee business – and this includes marketing and branding. High and volatile green coffee prices , along with increasing operational costs, are creating a more competitive market. “This is especially true of coffee businesses operating in the B2B space.”

Marketing 110

Marketing Email Marketing Social Media SEO 110

Modern Restaurant Management

DECEMBER 19, 2023

The recovery in the restaurant industry means that restaurant owners looking to sell their business in 2020, but couldn’t due to the pandemic economy plummeting restaurant values can finally sell in 2023. However, high-interest rates are pushing some prospective buyers out of the market who can’t pay with cash.

Marketing 251

Marketing Cash Management 2023 2024 251

EATER

JUNE 28, 2024

Like the rest of Anchor Steam’s unionized workforce, Costello had lost his job in August 2023, when Sapporo USA, which had purchased the San Francisco brewery in 2017, announced plans to liquidate the business. Surely many of us have fantasized about what good we’d do with such an astronomical amount of cash. percent by volume in 2023.”

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Brewery Back of House Consumer Goods Food Safety 353

Modern Restaurant Management

MARCH 14, 2024

They've also shared about shifts and growth in the pizza industry and three ways to increase a pizzeria or pizza chain’s cash flow. Ways to Increase Cash Flow Pay attention to internal issues and delivery orders – especially during peak hours. percent from 2022 to 2023, and in 2023, pizzerias made up 5.84

Online Ordering 275

Online Ordering Cash Management 2023 Inventory 275

7 Shifts

JULY 13, 2023

Restaurant transactions have been moving away from cash and towards electronic forms of payment for years—and that's extending to tips now too. Americans who leave their tips digitally tip nearly 15% more than when they tip with cash. However, more digital tips means less cash passing through the restaurant on a daily basis.

Cash Management 195

Cash Management Back of House Training Management 195

7 Shifts

OCTOBER 20, 2022

In this article, we'll explain how tip pooling works in different states and what restaurant owners and operators can do to follow the laws. Recommended Reading: Tip Pooling Tools to Easily Manage Tips at Your Restaurant. Managers that have the authority to fire employees cannot be included. Table of Contents. Tip Pooling Laws.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

Modern Restaurant Management

SEPTEMBER 10, 2021

The team at Ike’s Love & Sandwiches, led by CEO Michael Goldberg, Founder Ike Shehadeh, CMO Renae Scott and VP of Development Adam Rinella, will be taking over development, operations, and marketing for all future Bangin’ Buns locations. Rinella is skilled in bringing restaurant ideas into reality.

Franchise 471

Franchise Franchising Food Fast Casual 471

Perfect Daily Grind

JANUARY 27, 2023

Alliance for Coffee Excellence announces 2023 auction dates. The 2023 auction line up includes 13 Cup of Excellence auctions, four Private Collection auctions, and one Pilot Project. EL&N also operates six locations in Riyadh. Growing Coffee in the Face of Climate Change to air on YouTube on 8 February 2023.

2023 158

2023 2022 Events Certification 158

Restaurant Business

JUNE 5, 2023

Money management: A key to successful business Knowing how to best manage incoming and outgoing money is essential for any business. They can take a close look at a business and uncover specific ways to improve how owners can manage money. Credit cards also allow businesses to hold onto their money longer, improving cash flow.

Cash Management 238

Cash Management Small Business 2023 Take-out 238

7 Shifts

MAY 1, 2024

After all, a small, honest mistake can accumulate over time and turn into bigger operational problems— 17% of restaurants even fail in their first year due to mismanagement of finances. You should also segregate your cash sales and those made using credit cards.

Cash Management 221

Cash Management Employee Relations Inventory Beverage 221

7 Shifts

JANUARY 9, 2024

A modern restaurant management system can help with compliance. If the restaurant management chooses to pay some or all of the service charge out to staff, that money counts as taxable wages, not tipped income. Managers, supervisors, and employers can’t receive funds from tip pools either. Let’s look at an example.

Restaurant Law 221

Restaurant Law Cash Management Tip Distribution 2024 221

Modern Restaurant Management

JULY 25, 2023

As a restaurant owner, managing your finances effectively is crucial for the success and growth of your business. These incentives can help reduce your tax liability, increase cash flow, and promote business expansion. by the end of 2023 and surpassing pre-pandemic levels.*

Cash Management 221

Cash Management Government 2023 2020 221

7 Shifts

JANUARY 5, 2024

New York also allows employers to claim a tip credit , reducing the cash wage requirement by one-third of the minimum wage. As the minimum wage continues to rise in New York State, the cash wage is likely to rise proportionally at two-thirds the full minimum wage. However, its tip credit is actually lower than New Jersey’s.

Restaurant Law 195

Restaurant Law Cash Management Tip Distribution Employee Relations 195

7 Shifts

JANUARY 9, 2024

A modern restaurant management system can help with compliance. If the restaurant management chooses to pay some or all of the service charge out to staff, that money counts as taxable wages, not tipped income. Managers, supervisors, and employers can’t receive funds from tip pools either. Let’s look at an example.

Restaurant Law 195

Restaurant Law Cash Management Tip Distribution 2024 195

7 Shifts

JANUARY 5, 2024

New York also allows employers to claim a tip credit , reducing the cash wage requirement by one-third of the minimum wage. As the minimum wage continues to rise in New York State, the cash wage is likely to rise proportionally at two-thirds the full minimum wage. However, its tip credit is actually lower than New Jersey’s.

Restaurant Law 195

Restaurant Law Cash Management Tip Distribution Employee Relations 195

Lavu

MARCH 13, 2025

POS systems do more than handle payments they utilize POS data to help restaurants analyze and manage seasonal sales trends. Restaurants using POS systems like Lavu can automate these processes with real-time analytics, inventory tracking, and forecasting tools, ensuring smoother operations and higher profits during seasonal shifts.

POS 78

POS Seasonal Menu Point of Sale Inventory 78

EATER

OCTOBER 1, 2024

Professional chefs and amateur cooks compete for Arkansas pride in the annual World Champion Squirrel Cook Off As the kitchen manager at the Odd Soul , a pizzeria and bar in Springdale, Arkansas, Addie Hayes is used to spending Saturday mornings in front of a stove. But today, she’s a little out of her element. It’s sort of basic.”

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Events Outdoor Cash Management Presentation 335

EATER

FEBRUARY 26, 2024

It’s where you go when you’re freshly flush with cash from your first teenage job and want to feel fancy with your friends as you try to figure out how the hell to pronounce “Emmentaler.” The operations, though, are very standard, and there are some things that you can’t deviate from. 31, 2024, in Houston. “We

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Dine-in Customer Experience Specials Cash Management 317

EATER

MAY 23, 2022

In 2021, Carmellini imported outposts of his acclaimed New York restaurants Carne Mare and the Dutch , and Starr announced in April that he would bring vaunted New York brasserie Pastis to a location near Downtown in 2023. Now a permanent Nashville resident, Brock operates three restaurants: Audrey , the Continental, and Joyland.

Hotels 261

Hotels Fine Dining 2021 Tourism 261

Perfect Daily Grind

FEBRUARY 17, 2023

A panel of judges will pick a winner who will receive either US $5,000 in cash or US $15,000 in credit for MTPak Coffee products. Applications are open until 1 July 2023 and the application form is here. Along with the closure of 53 stores in the country, Tim Hortons suggests rising inflation could impact the business in 2023.

2022 167

2022 2023 Cash Management Food Supply 167

7 Shifts

OCTOBER 30, 2023

Florida is a great place to operate restaurants thanks to its huge tourism draw and an influx of retirees with disposable income. The Florida Restaurant & Lodging Association reports that as of September 30, 2023, Florida’s minimum wage is $12.00 What is the minimum wage in Florida? Attorney Matthew K. per hour (minimum).

Restaurant Law 221

Restaurant Law Certification Food Safety Cash Management 221