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2025 Restaurant Payment Trends and Predictions

Modern Restaurant Management

Increased Frequency of Fee and Rate Auditing Many restaurants and QSRs have had massive increases in order ahead and digital ordering over the last few years. As more establishments embrace digital payment methods and shift toward card-not-present transactions, it's crucial to closely monitor merchant fees and conduct regular audits.

2025 447
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2023 Restaurant Technology Trends: Consolidation, Experience, and Fees

Modern Restaurant Management

Here are six things I see coming in 2023: Labor pressure is easing, but operators are still looking for labor management. A likely recession in 2023 is already leading consumers to cut back on restaurant spending. Technology acquisitions will drive consolidation, which coincides with demand from operators.

2023 531
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Tech Will Be Essential to Boost Food Safety and Quality in 2023

Modern Restaurant Management

As a result, brands had to be flexible, adding remote audits and self-inspections instead of solely in-person audits. Now, it’s common to rely on this combination approach for more frequent audits, leading to continuous improvement. This pivot may have been the best thing to come out of the pandemic!

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Bridging the Gap: Integrating Legal and Insurance Considerations into Restaurant Cybersecurity Response

Modern Restaurant Management

In January 2023, Yum! Golden Corral's August 2023 network breach affected 183,000 current and former employees, with hackers accessing everything from Social Security numbers to health insurance details. Five Guys experienced a breach in September 2022 that compromised job applicants' personal data.

Insurance 282
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Value Is the New Battleground for Loyalty

Modern Restaurant Management

61 percent of kiosk users say they want to see more kiosks in restaurants – up from 57 percent in 2024 and 36 percent in 2023. In 2023, 36 percent of kiosk users said they wished more restaurants offered self-service options. That means operators need to audit their current tech stack to ensure it’s ready for integration.

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The Cost of B-ing Good

Modern Restaurant Management

B Corp Certification, a credential bestowed by the non-profit organization B Labs, is a way for businesses to address those concerns and more as they undertake an in-depth auditing process, and come out with a seal of authenticity around their sustainability and social responsibility claims and a branding kit to help promote it.

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Here Are the 2025 James Beard Awards Restaurant and Chef Award Finalists

EATER

Louis, MO RJ Yoakum, Georgie, Dallas, TX Best New Restaurant A restaurant opened between October 1, 2023, through September 30, 2024, that already demonstrates excellence in cuisine, seems likely to make a significant impact in years to come, and demonstrates consistent excellence in food, atmosphere, hospitality, and operations.

2025 332