Modern Restaurant Management

MARCH 1, 2022

A recent survey of restaurant operators by the University of South Florida School of Hospitality found that hiring and turnover was their number one challenge. 89% of operators cited employee retention as a top concern in 2021, up from 69 percent in 2017. And according to Technomic, Inc.,

Front of House 228

Front of House Loyalty Program Back of House Training 228

The Restaurant Times

APRIL 12, 2023

As a CEO of Wow Bao, Geoff has take n the brand from three brick-and-mortar locations to over 600+ virtual kitchens across the U.S. Don’t miss out on reading his tips on growth, effective management, and cultivating a nurturing work environment. and Canada. Kermit the Frog green.” Kermit the Frog green.”

Leadership 52

Leadership Social Media Fast Casual Online Ordering 52

Modern Restaurant Management

JUNE 20, 2022

During the Great Resignation of late 2021, staggering numbers of employees left their jobs in search of new opportunities. million open jobs, with organizations challenged to hire amidst unprecedented competition for talent. Consider investing in online courses, mentoring, or letting employees take on new responsibilities.

Small Business 212

Small Business Social Media Leadership Hiring 212

Modern Restaurant Management

AUGUST 3, 2022

Coming out of some trying times, we’ve been able to open two new locations in the past year, taking us to seven total as we celebrate 10 years in business. My leadership and communication style has evolved over the years as I’ve learned how to adapt to changes and obstacles that are often out of my control.

Communication 159

Communication Leadership Food Supply Back of House 159

7 Shifts

DECEMBER 13, 2021

As we look to hire new team members and keep existing ones, restaurant operators have to ask them what they're looking for—because what we thought it was clearly hasn't been enough to keep restaurant employees around. The State of Restaurant Employee Satisfaction in 2021. People will always go out to eat. Executive Summary.

Employee Relations 370

Employee Relations Communication Hospitality 2022 370

Black Box Intelligence

AUGUST 5, 2021

A competitive hiring landscape. The cost of restaurant and service industry labor in 2021 is accelerating rapidly. As of May 2021, limited-service crew wages increased 7.5% Check out Black Box Workforce Intelligence for access to robust restaurant employee data covering 2.4 according to Black Box Workforce Intelligence.

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Recruiting 2021 Management Management 98

Sling

AUGUST 9, 2023

Article Updated Date Top 12 Hotel Management Software Solutions for 2023 August 2023 How To Open a Restaurant: A Step-by-Step Guide August 2023 How To Increase Restaurant Profit Margin: A Complete Guide August 2023 Top 10 Medical Scheduling Software Tools for 2023 August 2023 The 16 Best Free Work Schedule Maker Tools In 2023 August 2023 15 Best Employee (..)

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Article 2023 2022 2021 78

Modern Restaurant Management

MAY 17, 2021

The restaurant industry experienced massive growth in the five years prior to the pandemic, leading to a “talent crisis”—too many restaurants looking to hire from a limited pool of talent. Leading with compassion is another way restaurant owners can adapt to the times and maintain goodwill with their staff.

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2021 Front of House Back of House Hiring 123

Black Box Intelligence

AUGUST 5, 2021

A competitive hiring landscape. The cost of restaurant and service industry labor in 2021 is accelerating rapidly. As of May 2021, limited-service crew wages increased 7.5% Check out Black Box Workforce Intelligence for access to robust restaurant employee data covering 2.4 according to Black Box Workforce Intelligence.

Recruiting 71

Recruiting 2021 Management Management 71

7 Shifts

JULY 27, 2023

Something that caught my eye when reading them while prepping for my chat with Jason, was that they were revised on June 8th, 2021. I do have people who can take vacations now, paid vacations." It took us time to really figure things out. It's different for every restaurant, every leadership team, every business.

Communication 195

Communication Front of House Education Back of House 195

Sling

MARCH 26, 2022

2) Find The Best Hires. The first step in boosting employee retention is hiring the right people. A huge part of the employee-retention equation is determining whether or not a potential hire fits in with your company culture. So don’t just hire a new team member one day and turn them loose to work the next day.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

7 Shifts

NOVEMBER 29, 2022

There are 101 ways to dole out restaurant tips - from percentages to points to whether kitchen staff gets a share. You have to hire happy people that want to be there,” said Kelly Phillips. I was against it philosophically, but when I talked to staff, they were all for it if it allowed them to take a few more dollars home.

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BOH Restaurant Law Back of House Front of House 195

Perfect Daily Grind

MARCH 15, 2023

In December 2021, a Starbucks in Buffalo, New York voted to become the company’s first-ever unionised store in the US. “In Unfortunately Starbucks, under Mr. Schultz’s leadership, has done everything possible to prevent that from happening.” However, in 1987, following alleged complaints from employees, the union was decertified.

Employee Relations 157

Employee Relations 2023 2022 2004 157

Restaurant365

JULY 29, 2021

The restaurant industry saw new trends like: Increased sales for take-out and delivery. The restaurant industry in 2021 looks significantly different from the pre-pandemic restaurant industry. Whatever opportunities you pursue, business in 2021 and beyond should look significantly different than it did in 2020.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

EATER

APRIL 8, 2021

Others were tasked with figuring out how the interns could take the skills they had learned in the restaurant and use them to make meals for food-insecure students, since schools had shut down. The leadership team redid the staffing model to allow people to work from home as needed. By January 2021, it had made around 2.1

Training 114

Training Café Kitchen Safety Back of House 114

EATER

AUGUST 24, 2022

What really stood out to Ruby Luna about Amy’s Kitchen was the message. Luna started on the enchilada line at Amy’s San Jose plant in December 2021, and then became a machine operator in the pizza department after four months. Luna also told NBC she was given a “point” for taking time off to recover from an injury sustained on the job.

Kitchen Safety 145

Kitchen Safety Employee Relations Food Safety 2022 145

Modern Restaurant Management

NOVEMBER 24, 2021

Apple American Group LLC (AAG), a wholly-owned subsidiary of Flynn Restaurant Group LP (FRG), was named the 2021 Abe Gustin Franchisee of the Year by Applebee’s Neighborhood Grill + Bar. The award was presented during the 2021 Applebee’s Business Meeting, which was held in Scottsdale on November 16, top photo.

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Franchise Franchising Loyalty Program 2022 154

Modern Restaurant Management

JULY 30, 2021

When life presents unexpected expenses, such as urgent car or home repairs, an emergency fund can help keep families afloat, and prevent them from taking on debt or missing payments. In fall 2016 he signed a baseball contract with the New York Mets before returning to the NFL in 2021.

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Franchise Franchising Fast Casual Point of Sale 194

Aaron Allen & Associates

SEPTEMBER 24, 2021

Your customers, crews, stakeholders, and shareholders all put their faith in your judgment and leadership. We have all seen the news cycles over the months, restaurants closing, jobless numbers are high, but businesses are struggling to hire and retain employees. But who has the playbook for this sort of thing? We all did. Now Inspire.

Audits 104

Audits Guest Recovery Government 2020 104

The Restaurant Times

MARCH 8, 2023

Here’s what they have to say, Niki Walsh Senior Director, F&B Marketing and PR Taste of Hilton, and Hilton EMEA Based out of Dubai, Niki Wash has 23 years in the hospitality industry. Just managing the guilt, time and task will take care of itself. Your kids will observe, adapt & take inspiration.

Specials 52

Specials 2012 Food Truck Back of House 52

Aaron Allen & Associates

NOVEMBER 2, 2023

A new investor or lender will assess the value of the asset, negotiate, and offer a price to buy out the original investor. Whether you are a lender, investor, operator, part of a management team, or in executive leadership, you can benefit from looking at debt through this lens. But know, it takes money to raise money.

Cash Management 59

Cash Management 2024 Point of Sale 2023 59

7 Shifts

JULY 12, 2023

I kind of did it out of a self-serving type of thing where I was like, I never see him. At that time he was owning Poppy + Rose along with his other business partners until I came along and bought them out. We bought those people out, and then we ran straight into the pandemic. You did that out of necessity.

Front of House 370

Front of House Back of House Take-out Book 370

Modern Restaurant Management

JUNE 18, 2020

Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out. 30 percent of consumers have been out to eat in bars/restaurants to eat in the last two weeks. 12 percent of consumers have been out to drink in bars/restaurants in the last two weeks. Return to on-premise.

2020 150

2020 Guest Recovery Kitchen Safety Online Ordering 150

Black Box Intelligence

MARCH 29, 2022

While mid-2021 revealed what was thought to be a light at the end of the tunnel, persistent labor challenges and skyrocketing costs have forced the majority of restaurants to temper their ambitions of going back to business as usual. . Restaurant suppliers can view data broken out either by segment or by region for easier interpretation.

2022 52

2022 Point of Sale Consumer Goods Food Supply 52

7 Shifts

NOVEMBER 3, 2022

Amanda Cohen, chef and owner of New York City's Dirt Candy, is vocal about culinary lists and awards that leave out female chefs. Good to know that the grand old tradition of writing us out of the history of food is alive & well in 2020. The industry needs to do better to take care of its workers. Remember me?I

Leadership 195

Leadership FOH BOH Website Management 195

Modern Restaurant Management

DECEMBER 3, 2020

She started her career in private wealth management, serving as the Director of Client Relations for an investment advisory firm where she honed her skills for management of client relationships and true servant leadership. ” Wescott sees herself in a leadership support role, and it doesn’t go unnoticed by franchisees.

Franchise 124

Franchise Franchising Catering Online Ordering 124

Modern Restaurant Management

DECEMBER 12, 2019

Nathan’s Famous, Inc, hired two industry veterans, Erik Mallon and Jim Hicks, to bolster its franchise sales and development teams. "Hiring these two industry veterans helps us close out 2019 strong, and prepare for our growth plans beginning in 2020. They love to shout out the Subway Guy,” Hicks said.

Franchise 91

Franchise Franchising Loyalty Program Book 91

Embrace the Suck

JANUARY 13, 2021

Coming out in late February 2021. You’ve heard it said to you by every consultant out there.You need to work ON your restaurant and not IN your restaurant. Yet, here you are still slugging it out every single day doing battle on the front line. It’s okay if you are not cut out to be the leader.

Coaching 360

Coaching Back of House Front of House Training 360

Modern Restaurant Management

AUGUST 14, 2020

Restaurants have added sanitation stations, sanitation wipes are provided for every guest after they check out and team members wash hands and change gloves every 20 minutes, and clean and sanitize their workstations at the top of every hour. The neck-gaiters sold out so quickly we had trouble keeping them in stock.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

ExactHire - Restaurants

JUNE 14, 2022

Are you interested in increasing new hire retention by 50 percent? One study found that companies with an effective onboarding plan retained 91 percent of their first-year hires. Their new hire retention rate is an abysmal 50 percent. One study found that 40 percent of new hire turnover happens within the first month.

Employee Relations 98

Employee Relations Hiring Leadership Document 98

Modern Restaurant Management

MARCH 24, 2020

Although these developments resulting from COVID19 require that the 2020 Show not go forward at this time, we are looking forward to partnering with you to make the 2021 Show the best ever." will take The Habit Burger Grill to the next level by leveraging Yum!’s New Level of Hot Dog. Being part of Yum! US Foods Holding Corp.

Food Supply 84

Food Supply Kitchen Safety Cash Management Food Safety 84

7 Shifts

JULY 6, 2023

During the pandemic, before we opened our first location in July 2021, throughout 2020, it gave me time to pause and think of what type of company we're trying to build, and it was. To take everyday people, help them achieve career growth, make more money and so forth, and that's why people stay. Look, did it need to take a year?

Fast Casual 195

Fast Casual Employee Relations Customer Experience Hiring 195

7 Shifts

MARCH 29, 2023

He started out at Darden Restaurants and has worked in executive leadership roles at Del Frisco's, Michael Mina and Birdcall before joining bartaco in 2021. As those changes were taking place and as the restaurant industry shifted, Valletta found himself drawn to what the team at bartaco was doing.

Front of House 195

Front of House Back of House Tip Distribution Coaching 195

EATER

JULY 6, 2022

Multiple former female employees also allege that the farm’s nearly all-male leadership created a sexist environment in the livestock program, culminating in a 2019 letter-writing campaign to Stone Barns leadership and the resignation of two employees in protest. Pseudonyms are denoted with asterisks.

Agriculture 98

Agriculture Leadership Employee Relations Food Safety 98

Modern Restaurant Management

AUGUST 25, 2021

Brecht started working at Jeremiah’s right out of high school as a part-time employee. This all started out as a high school dream and watching it come to fruition has been truly extraordinary” said Litwack. Overall, in the first half of 2021, Chicken Salad Chick’s total system sales are up +50 percent year-over-year.

Franchise 160

Franchise Franchising Customer Experience Point of Sale 160

Modern Restaurant Management

NOVEMBER 20, 2019

Under Minardi’s leadership, CPK sees significant opportunities to add to the company’s presence in Asia with a focus on Hong Kong, South Korea, Singapore, Japan, and Malaysia. Since then, the couple has worked to streamline operations and build-out the menu, while also repositioning the brand for expansion. Giorgio Minardi.

Franchise 80

Franchise Franchising Customer Experience Seasonal Menu 80

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

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Franchise Franchising Food Safety Kitchen Safety 135