Modern Restaurant Management

FEBRUARY 28, 2022

cities have implemented requirements for patrons to show proof of COVID-19 vaccination in order to dine indoors at restaurants. Since the late summer of 2021, many major U.S. At a time when over one-third of U.S adults remained unvaccinated, the launch of this unprecedented policy was met with concern by many in the restaurant industry.

Employee Relations 203

Employee Relations Dine-in Customer Experience Sustainability 203

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020? percent in 2018).

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake! Top Eats, Drinks, and More No fork, no problem: In addition to fries defending its spot as the most ordered food of the year (and the past decade!),

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. 43 percent plan to add an outdoor on-site dining space. "What The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

DECEMBER 28, 2020

We also think there will be a greater focus on sustainability efforts throughout the industry. We also think there will be a greater focus on sustainability efforts throughout the industry. We celebrate this as it benefits us all when brands focus on sustainability. Here are their responses. To read part one, click here.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

EATER

SEPTEMBER 29, 2023

Martha Cheng Hy’s Steakhouse was synonymous with Calgary dining in the 1950s, but as Canadian tastes have changed over the decades, a Waikīkī offshoot has become a time capsule of the iconic original It wasn’t long after opening in downtown Calgary in 1955 that Hy’s Steakhouse became synonymous with Alberta food culture.

Back of House 116

Back of House Fine Dining 2011 Dine-in 116

Next Restaurants

JANUARY 27, 2021

At the beginning of 2020, none of us could have imagined how the year would unfold and how COVID-19 would affect our lives. Make sure you select whether you’re currently offering dine-in or only carryout. The health and safety of both your employees and your customers have taken center stage. By Adrian Johansen, Contributor.

Marketing 113

Marketing Email Marketing Online Ordering Social Media 113

Modern Restaurant Management

SEPTEMBER 15, 2021

This edition of MRM Research Roundup features Canadian dining trends, American eating patterns, best and worst cities for burgers and pumpkin spice to the rescue. In July, 47 percent couldn't hire enough employees. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada. Hiring Crisis Facts.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Deliverect

APRIL 20, 2020

Whereas this statement was undeniably true before the crisis, it now looks like off-premises dining will be even bigger once things go back to normal. Recent consumer surveys show that 67% of US consumers will be very cautious about dining in a restaurant once they reopen, and 12% claim they may never go back to dining in at all.

Delivery 89

Delivery Mobile Ordering Kitchen Safety Food 89

Restaurant365

JULY 29, 2021

Restaurants lost $270 billion in 2020 due to COVID-19 shutdowns and restaurant restrictions, and the crisis sent many companies into a tailspin. According to the National Restaurant Association , in 2020, 110,000 restaurants closed permanently, and 2 million restaurant industry jobs were lost. Here are some tips for CFOs.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Modern Restaurant Management

OCTOBER 4, 2021

The only sustainable way to address the pain points is to rebalance digital and staffing resources by utilizing mobile strategies to alleviate stress in customer facing interactions while complementing those processes that are labor intensive,” said Judy Chan, Bluedot’s Chief Marketing Officer. App downloads remain strong.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Modern Restaurant Management

FEBRUARY 10, 2020

The third annual Good Food Restaurant Scorecard ranks the top 100 restaurant chains in the U.S. on the depth, breadth, and promotion of their plant-based entrées. New GFI-commissioned data also released today reveals the size of the market opportunity on offer and shows that U.S. This data covers U.S. Both Burger King and Carl’s Jr.

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183

Modern Restaurant Management

DECEMBER 16, 2019

Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. This was largely due to a favorable shift in the Thanksgiving holiday. Same-store sales growth was 1.6 percentage points.”

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Virtual Barbecue Pit. All locations will serve guests via delivery through a virtual kitchen facility. ” Dickey’s is now offering a franchise discount for existing Owners Operators. .

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Modern Restaurant Management

FEBRUARY 4, 2020

Under Allen’s leadership, this C-suite team has been instrumental in implementing a multi-faceted transformation plan designed to ensure long-term sustainability, enhance brand relevance, accelerate innovation, improve guest satisfaction, increase overall profitability and create a clear growth plan to propel the company forward.

Online Ordering 122

Online Ordering Hospitality Leadership Design 122

Modern Restaurant Management

SEPTEMBER 30, 2020

Rewards Network, together with American Airlines AAdvantage Dining and United Airlines MileagePlus Dining, surveyed their members to learn more about what they anticipate their dining habits will look like over the next few months. Some highlights inlcude: Consumers' projected dining out frequency.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

Modern Restaurant Management

SEPTEMBER 1, 2020

Restaurant Reckoning: Dynamic Diner' SevenRooms released its “Restaurant Reckoning: Dynamic Diner” report, which uncovered new diner personas to help operators understand what motivates guests to dine out in this new era of hospitality. Just over one in five (21 percent) want restaurants to perform on-site health screenings.

2020 189

2020 Food Safety Hotels Dine-in 189

Modern Restaurant Management

NOVEMBER 20, 2019

Expansion in the Middle East, Australia, and Europe will also be additional areas of focus starting in 2020. With aggressive expansion plans, CPK is modernizing the brand’s footprint, bringing trend-forward, California creative dining to a global audience. CPK Brings on Franchise Veteran. ” Rex's Ready to Grow.

Franchise 104

Franchise Franchising Customer Experience Seasonal Menu 104

Aaron Allen & Associates

FEBRUARY 2, 2019

Both investment (whether via private equity or corporate venture capital) and long-term planning can and should be modernized to factor in non-traditional threats that may not have been showing up on the corporate radar and assessment of evolving consumer and competitive landscape. In the U.K.

Food Truck 64

Food Truck 2015 Point of Sale Dietary Restrictions 64

Modern Restaurant Management

DECEMBER 19, 2023

This past year has shown us the invaluable difference that a warm and welcoming dining experience can make for customers, who are increasingly choosing establishments that go the extra mile in offering hospitality. We’ve seen how robotics can improve not only the customer experience, but the employee experience.

2023 117

2023 Front of House Customer Experience Customer Service 117

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Elo’s Sonal Apte, vice president of retail and hospitality. Christopher Baron of RedBaron Consulting.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

AUGUST 5, 2020

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Cheetah

JUNE 14, 2021

Dining rooms are reopening and with the promise of return to normalcy just a few days away, the unprecedented staffing shortage is dampening the hope of economic recovery. Few establishments are now considering raising wages, offering employee benefits or improving the working conditions. By May 2020, the industry shed 5.9

BOH 148

BOH Back of House Front of House Restaurant Law 148

Modern Restaurant Management

DECEMBER 14, 2021

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. As it relates to the labor crunch, we’re seeing in restaurant brands across the board: An impact in top-line revenue because customers aren't being served. Here are their insights.

2022 189

2022 Food Supply Mobile Ordering Customer Experience 189

Sustainability Beyond the Plate

JANUARY 26, 2017

Until 2016, commercial organic recycling was limited to the dedicated few. Now, thanks to California’s AB 1826 , there is a centralized system that businesses, cities, and haulers can – and in some cases, must – partake in. Let’s talk about what that means for you. What do I need to do? What will this cost me?

Recycling 40

Recycling Waste Compost Reference 40

Cheetah

MAY 31, 2021

With third party delivery apps growing their user base by the millions each year – even before the pandemic – we would not hesitate to say that delivery is the future of dining. By 2020 the company’s revenues were at $500k, an increase of 2,000%. For larger chains this is good news. Think we’re pulling your leg?

Delivery 148

Delivery Mobile Ordering Website Management Online Ordering 148

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. We look forward to what the next 40 years will bring as we continue to lead the way in our communities.”

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

DECEMBER 14, 2020

introduced its "Make It This Winter" platform, which offers a collection of resources, including one-on-one consultations with US Foods experts, informational webinars, new outdoor dining products, and updated online materials and tools for restaurant operators to tackle the ongoing challenges brought on by the COVID-19 pandemic. "With

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Apicbase

FEBRUARY 29, 2024

million tons in 2020 and 12 million tons in 2021. million tons in 2020 and 12 million tons in 2021. million tons in 2020 and 12 million tons in 2021. At first glance, some stats might seem to contradict each other. Often, this is because the people surveyed vary in age and location. Let’s dig in. million in 2021, to $974.9

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. Uber To Acquire Postmates. billion in an all-stock transaction that brings together two top players in third-party delivery, Uber will acquire Postmates.

Mobile Ordering 192

Mobile Ordering Restaurant Law Seating Customer Service 192

Modern Restaurant Management

MARCH 3, 2023

" Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal." million by the end of 2023.

2023 203

2023 2022 Consumer Goods Point of Sale 203

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. Ordermark Raises $120M in Series C Funding. Ordermark closed its $120M Series C funding round led by Softbank Vision Fund 2[1] and joined by returning investor Act One Ventures.

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143

Modern Restaurant Management

MAY 27, 2020

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

JANUARY 17, 2020

In 2020 alone, Curry Up Now anticipates opening 12 locations across the country. Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Curry Up Now Secures Investment.

Franchise 136

Franchise Franchising Fast Casual Leadership 136

EATER

JULY 6, 2022

Former apprentices and employees say they faced working conditions they considered unsafe, while numerous former livestock employees describe what they view as unnecessary animal suffering within Stone Barns’ holistic land management system. We really are helping the restaurant and farm staff try to capture the cow.”

Agriculture 98

Agriculture Leadership Employee Relations Food Safety 98