Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 153

2020 Influencer Point of Sale Food Safety 153

Future Food

DECEMBER 5, 2019

Trends that will shape the future of your food and hospitality projects for 2020. Menu shapers will become seriously experimental with the flexitarian crowd in 2020. Integration of these elements will shape the design briefs of 2020 and beyond. Trends are no longer limited to the cuisines on offer or the style of service.

Hospitality 145

Hospitality 2020 Food Point of Sale 145

Modern Restaurant Management

JUNE 18, 2020

According to the latest report from Tripadvisor , which outlinines the road to recovery for the travel and dining industry, restaurants are showing the first signs of recovery, leading the way for hospitality businesses. Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out.

2020 150

2020 Guest Recovery Kitchen Safety Online Ordering 150

Sante

JANUARY 26, 2020

Event date: February 2, 2020 (All day). Gianni’s at The Former Versace Mansion : The acclaimed Mediterranean restaurant Gianni’s, provides guests an inspiring dining experience by Italian Chef Valter Mancini, in an unapologetically opulent setting. Kush photo credit: Gita Shonek. Photo credit: Brett Hufziger.

Dine-in 147

Dine-in Hotels Bar Fine Dining 147

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. Here are their responses.

2020 138

2020 Online Ordering Fast Casual Cash Management 138

7 Shifts

FEBRUARY 18, 2021

For restaurants, 2020 was a year full of challenges. Where the opportunity is for restaurants in 2021 Despite the blow that 2020 dealt our industry, there is immense opportunity that comes from it. But it doesn’t have to be that way, and technology is how we widen the margins and make for a more profitable, sustainable business model.

Technology 370

Technology Back of House Consumer Goods Online Ordering 370

Modern Restaurant Management

JANUARY 22, 2020

Now that consumers have become more particular with dining, service standards have skyrocketed, and expectations are higher than ever before. When people decide to dine in your establishment, they don’t just want to eat good food; they want to have a pleasant experience, as well. Dining as a Personalized Experience.

Customer Service 221

Customer Service 2020 Social Media Mobile Ordering 221

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020? percent in 2018).

2020 91

2020 Point of Sale Online Ordering Consumer Goods 91

Modern Restaurant Management

APRIL 15, 2020

Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth. Family dining was another segment that was hit hard, which includes many buffet-based concepts. Same-store sales for restaurants dropped by 28.3 percent in March. Same-store traffic fell by 29.2 percent during March.

2020 167

2020 Fast Casual Point of Sale Online Ordering 167

Transact

DECEMBER 18, 2019

2020 is just around the corner and it’s an exciting time to be in the business! Let’s review some of the most likely trends we will see in the restaurant industry for 2020. . In 2020, expect more restaurant owners and managers to start leveraging mobile devices more often as a means of managing operations. . Mobile Technology.

Technology 83

Technology 2020 Mobile Ordering Online Ordering 83

Culinary Cues

JUNE 14, 2022

fell in the category of “fine dining”. In 2020 the restaurant industry generated $564 billion in sales (down a whopping $330 billion from pre-pandemic numbers), but the expected growth will be significant now that pandemic restrictions are being lifted. Why would I choose to support a locally owned restaurant?

Fine Dining 468

Fine Dining Food Supply Customer Service Presentation 468

7 Shifts

DECEMBER 16, 2020

We spoke with Zack Shwab, one of The Snug’s co-founders, to learn about how their tech-savvy business evolved during 2020 and where they see the future of restaurants heading. Here’s how they evolved their operations to sustain their business during the pandemic. San Francisco did this shared spaces program, like a lot of cities.

FOH 284

FOH Back of House Front of House Point of Sale 284

Modern Restaurant Management

FEBRUARY 10, 2020

You may think that’s overstating, but… According to Restaurant Insider , 90 percent of guests research a restaurant online before dining there. A restaurant’s brand identity is the cumulative effect of what your guests see, taste, smell, feel and hear at your restaurant, online, and in the world at large. Your Signage.

2020 202

2020 Uniforms Online Ordering Design 202

Modern Restaurant Management

AUGUST 25, 2021

Throughout the paused activity of 2020 and 2021, people everywhere were reminded of the delicate ecosystem that exists between individuals and their communities, as well as between people and their planet. Luckily, a commitment to more sustainable operations can coexist with healthy profits, and even growing margins.

Operations 164

Operations Ordering Sustainability Food Supply 164

Deliverect

NOVEMBER 28, 2019

The past year has been all about true food experiences, with people - both at home and in a brick-and-mortar restaurant - looking for an unforgettable dining experience which involves both tasty, good-looking food and a unique atmosphere. But what will 2020 bring? Veganism is still on the menu. Snack-sized meals. The era of locavores.

2020 103

2020 Delivery Food Food Order 103

Modern Restaurant Management

DECEMBER 14, 2021

While restaurants continue to mitigate impacts caused by COVID-19, many have pivoted and found new ways to redefine the dining experience. percent from 2020, according to the National Restaurant Association. Two new restaurant trends from the pandemic will likely remain: ghost kitchens and outdoor dining.

2022 199

2022 Employee Relations Outdoor Fast Casual 199

Modern Restaurant Management

OCTOBER 18, 2022

billion in 2021 profits for their EVs – more than six times higher than its 2020 earnings. billion in 2021 profits for their EVs – more than six times higher than its 2020 earnings. People ( especially millennials ) are increasingly interested in sustainability and want to support brands that are aligned with their values.

Audits 176

Audits 2040 Food Safety Consumer Goods 176

Modern Restaurant Management

MARCH 9, 2022

Intelligent packaging allows restaurant owners to charge premium amount for well packaged meal, as consumers believe that sustainable packaging has a higher perceived value. Restaurants Are Stepping up their Online Food Delivery Game through Smart and Sustainable Packaging. Delivery of cold food leads to loss of customer.

Compost 202

Compost Sustainability Online Ordering Kitchen Safety 202

Modern Restaurant Management

DECEMBER 5, 2022

As customer preferences have shifted toward dine-in experiences, increasing visits by 38 percent in Q1 alone, they are now looking for restaurants to provide the same level of convenience they’ve grown accustomed to with mobile ordering experiences. Thinking Long Term When Evaluating Restaurant Technologies.

Loyalty Program 219

Loyalty Program Mobile Ordering Employee Relations Customer Experience 219

Modern Restaurant Management

FEBRUARY 28, 2022

cities have implemented requirements for patrons to show proof of COVID-19 vaccination in order to dine indoors at restaurants. Since the late summer of 2021, many major U.S. At a time when over one-third of U.S adults remained unvaccinated, the launch of this unprecedented policy was met with concern by many in the restaurant industry.

Employee Relations 189

Employee Relations Dine-in Customer Experience Sustainability 189

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake! Top Eats, Drinks, and More No fork, no problem: In addition to fries defending its spot as the most ordered food of the year (and the past decade!),

2024 148

2024 2023 Food Order 2013 148

Culinary Cues

FEBRUARY 16, 2021

I know how heartbreaking it is when the dining room is nearly empty, and how invigorating it is when it is full. Nevertheless we have always been blessed with choice when it comes to finding a place to eat. These are the places where memories are built and where customers become friends, and friendships last from generation to generation.

Fine Dining 433

Fine Dining Employee Relations Front of House Small Business 433

Restaurant365

NOVEMBER 19, 2019

Here are the top 10 operational challenges restauranteurs should expect in 2020: 1. With nearly half of the United States imposing higher minimum wages starting in 2020, restaurants also need to focus on optimizing labor costs (especially as a percentage of sales). Finding and training staff.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

Modern Restaurant Management

JANUARY 5, 2022

The 2020 COVID-19 pandemic and its echoing effects have heavily impacted the restaurant industry, and as a result it continues to experience many restrictions. Indoor dining closures, staff shortages and the supply chain are ongoing issues, especially as the Delta and Omicron variants continue to spread.

Technology 153

Technology Front of House Online Ordering Back of House 153

Deliverect

NOVEMBER 15, 2019

Digital restaurant orders grew 23% annually since 2013 and are expected to triple in volume by 2020, according to The NPD Group. Check out these key trends on the horizon for 2020! #1 Another trend that was already hot in 2019 and is going to heat up even more in 2020 is the ghost kitchen. 1 Grocers are getting in on the action.

Delivery 70

Delivery 2020 Retail Transportation 70

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. 43 percent plan to add an outdoor on-site dining space. "What

2022 203

2022 Mobile Ordering Guest Recovery Point of Sale 203

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019. The world has changed.

Food Safety 221

Food Safety Recycling Restaurant Law Front of House 221

Modern Restaurant Management

APRIL 15, 2021

A comparison of year-over-year foot traffic rates across different dining subcategories reveals they are all experiencing a slow but steady recovery, according to the latest data from foot traffic analytics platform Placer.ai. percent, and 32 percent, respectively in 2020. percent, 36.1 percent and 20.3

Tourism 194

Tourism Travel Dine-in Customer Service 194

Modern Restaurant Management

APRIL 30, 2021

As indoor dining slowly begins to become a mainstream activity once again, it is worth reassessing the evolving customer preferences around foodservice restrooms. Now more than ever, poorly maintained restrooms can repel customers. Restaurant Restrooms Post-Pandemic. Keep hands clean with touch-free solutions.

Consumer Goods 191

Consumer Goods Sustainability Innovation Customer Service 191

Modern Restaurant Management

NOVEMBER 23, 2021

As colder temperatures creep in and consumer disposable income dips , demand for on-premises dining could start to wane. Today’s restaurant guests are more selective about their dining experiences, and boosting customer loyalty is crucial as restaurants shift into this next phase of service and look toward the holidays.

Loyalty Program 179

Loyalty Program Email Marketing Customer Experience Seasonal Menu 179

ChowNow

JANUARY 6, 2021

To say that 2020 changed the restaurant industry would be an understatement. But just as 2020 underscored the importance of online ordering, last year also emphasized the importance of choosing the right online ordering partner. And as an owner or employee of a restaurant, no one is more uniquely aware of the challenges faced than you.

2021 148

2021 Mobile Ordering Online Ordering Email Marketing 148

Modern Restaurant Management

AUGUST 12, 2020

Adopting the right technology can help restauranteurs drive traffic, boost revenue and sustainably resume operations. The NPD Group reported that digital restaurant orders increased by 63 percent in March 2020 alone. Data from OpenTable projected that one in four restaurants won’t reopen after the pandemic. Revamping the Menu.

Food Safety 197

Food Safety Website Management Online Ordering Food Order 197

Modern Restaurant Management

OCTOBER 1, 2020

Ever since the pandemic began, the restaurant industry has been in a sustained state of pivot. Yes, dine in numbers are way down (only 27 percent of patrons have dined in since COVID-19 began, per sense360). Many have started offering their menus on third-party delivery websites.

Delivery 193

Delivery Loyalty Program Download Online Ordering 193

ChowNow

SEPTEMBER 16, 2020

In March 2020, searches for “restaurant takeout” on Google increased 285 percent , as diners reacted to the closure of dining rooms across the country. Marketing your restaurant is critical for reaching new customers, promoting takeout and delivery sales, and now, in certain parts of the country, in welcoming patrons back for dine-in.

Social Media 148

Social Media Online Ordering Mobile Ordering Download 148

Modern Restaurant Management

DECEMBER 28, 2020

We also think there will be a greater focus on sustainability efforts throughout the industry. We also think there will be a greater focus on sustainability efforts throughout the industry. We celebrate this as it benefits us all when brands focus on sustainability. Here are their responses. To read part one, click here.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Chowly

FEBRUARY 23, 2024

The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Sales and Economic Forecast Independent restaurants bore the brunt of the pandemic, with approximately 10% closing in 2020 compared to 2.5% Job opportunities expanded, with over 2.6

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

APRIL 12, 2023

I think consumers will continue seeking more ‘bang for their buck’ and generally looking for ways to maximize value (whether dining out or shopping for groceries), given these persisting inflationary/other financial pressures. He also worked closely with Dave Chang and Marguerite Mariscal on Momofuku’s extension into CPG.

Back of House 175

Back of House Customer Experience Retail 2024 175